2095 comments found.
How can I set up a row with offset? I tried using the responsive options tab from the visual composer but it doesn’t take the dimensions I need. I would like to setup something similar to:
.col-md-6 .col-md-offset-3Hi juliocastrop,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience. 
Have a nice day!
Kind Regards,
Tranmautritam Team
I wish you have search button on support forum, it could be easier to use
I found it sorry
Hello Volkandalyan, thanks for purchasing Thefox!
You can also contact us on our support forum if you need help.
Regards
Hi can we add video and photo gallery with thumbnail same time?
Hi volkandalyan,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
Thanks
How can I disable the scrolling of the header?
Hello Pasqualefloccari,
I am sorry but we only do support for people that purchased the theme.
Regards
I need this answer before purchase this theme. If I do not receive an answer I can not buy it …
You can disable the scrolling of the header, if this is your questions.
After you bought the theme you can contact us on our support forum if you need any help.
Regards
Hi, I have a few question before I would like to purchase this awesome theme: 1.The small text on the demoslider is looking good on desktop, but much to small on any mobile phone – can I adjust the slider settings that this doesn’t happen with my slider designs? 2. On the demo countdown page there are these animated circle loading elements: They look broken on any mobile phone. Will that be fixed? 3. Is it possible to have a starting page like a without any menu? So that the “real” page with menu, footer etc. is just accessible via a link on the bottom of the start page? I need that kind of landpage… 4. is it possible to use other fonts than google fonts? Such as typekit? Thank you very much!!
Hello Johnyschorle,
1. With the new version of the slider you can edit the slide for each screen size, this shouldn’t be a problem.
2. This is fixed in the newest version.
3. Yes you can remove the menu or footer of any page if needed.
4. Currently you can only use the google fonts and default fonts ( Helvetica, arial etc )
Do not hesitate to contact us if you have other questions.
Regards
Hello, How do I update plugins for this theme? It says purchased codes are invalid. Please advise
Hi FONFEST
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
Is there an option to set up the countup number plugin to use comma as separator instead of . ?
Hi juliocastrop,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
Does this theme come with any sort of forum integrated? If not can you recommend one that would fit well if I bought the theme?
Hello Kwstearnes,
Unfortunately not, you could use bbpress but we don’t have a special design for the plugin so it will use the default design.
Do not hesitate to contact us if you have other questions.
Regards
Hello!
I’ve a little question… I have updated the latest version of the template on my website.
In the cart page, the selectors of the shipping options did not works fine on Google Chrome and Safari, but in Firefox yes.
my website is www.cafecrem.com
Can you help me? i don’t know how to proceed to solve that.
thank you very much for your support.
Hello Vicavi,
That’s strange, could you please contact us on our support forum so our team can check our site and help you.
Also if possible tell us if you are using any custom plugins.
Regards
problem with the menu.
The option to create menu was deactivated. I need help!
https://www.evernote.com/l/AHaPe7Wl9PxOcqgPX3X8b0MpqZ3Jj5_WkIsHello Marcialbarria, thanks for purchasing Thefox!
You need to put a name and then to click the “Crear menú”
If you need more help please contact us on our support forum.
Regards
I have done. The name of the menu is not saved. Download the latest version of the theme, even with problems in the menu. help!!
Hello Marcialbarria,
Thanks for contacting, please contact us via Support Forum.
Have a nice weekend.
Cheers,
tranmautritam
Have an issue with installing Visual Composer
Downloading install package from http://rubberbollards.com/wp-content/themes/TheFox/includes/plugins/js_composer.zip…
Unpacking the package…
Could not copy file. js_composer/assets/css/lib/isotope.min.css
Plugin not activated. A higher version of Visual Composer is needed for this theme. Please update the plugin.
Hello Rubberbollards, thanks for purchasing Thefox!
Make sure you have the latest version of theme ( 1.45 ) then please retry to install the plugins.
If you need more help please contact us on our support forum.
Regards
Hey Im trying yo import agency 4, d you have to create a support ticket? cause I just see Bussiness, classic, and trending
Hello Rabbz, thanks for purchasing Thefox!
If you want to import agency 4 please import the classic demo, the classic demo contains all the pages you see on thefoxwp.com.
Please create a ticket on our support forum if you have more questions.
Regards
Will it be a huge problem to import all the demos? or should I start over?
Hi! beautiful template!! congratulations !! we have a problem that we do not understand … the parallax of the mobile does not work. Either by installing the demo. Some settings wrong? thank you!!
Hello Knz, thanks for purchasing Thefox!
The parallax are disabled for the mobile because they don’t work on iphone and tablet, for more information please contact us on our support forum.
Regards
Thanks for the answer! But I saw that in the demo site you posted also by resizing the browser window, under 100 px, the parallax always works.
To us it does not work already more, as soon as the menu becomes stiky parallax crashes. Thank you!
1000px
Hi guys, I submitted two tickets a couple of days ago. I need to make some adjustments to my header, can someone please take a look for me? I submitted them as private support tickets.
Hello John,
Our support doesn’t cover modifications, our team will come back to you when they find time, if you need more personal customization you can also contact our partners.
I hope you can understand.
Regards
During the checkout process, the customer can select “Create an Account.” When they click this button, a popup appears where they enter a password. Below the password field is a tick box that says, “Create an Account?” I don’t think there is any need for this box since the customer already clicked the button “Create an Account.” Is it possible to do away with this tick box?
Hello Jeremy, thanks for purchasing Thefox!
This is unfortunately not possible, using custom javascript this maybe possible. Please contact us on our support forum for more information.
Regards
Thanks for letting me know. I suggest making this an update on the next theme update. There’s no need for the “create an account” tick box since they’ve already clicked the button “create an account.” Just my opinion.
Hello! I am trying to make the header with only 0.4 transparency when scrolled down (and shrinked), but apparently, it won’t do it, it just gets the color as hex and cannot set it as rgba. Any fix?
Thanks!
Hello Aligatore, Could you please raise a ticket on our support forum : https://tranmautritam.ticksy.com/ and our dev team will help you. Thanks for your understanding. Have nice day!
Yeap, sure. Thanks!
Enjoying the theme thus far. I do have a couple quick questions:
1. How do I reduce the font size bellow the footer (copyright section)? 2. Will you be adding a Yelp button to the Social Media section in future updates?
Hello Pigroup,
Glad to hear that!
1. You could try to add this custom css : #footer_coms .f_message_left { font-size: 12px; }
2. Yes, we will add some new icons soon.
If you have more questions please contact us on our support forum
Regards
Thank you. That did it!
Can different pages have different menu’s?
Hello Danedrath, thanks for purchasing Thefox!
You can set 2 different menu, if you need more please contact us on our support forum and our dev team will help you.
Regards
how can i hide the Blog page title? the one that has “Blog”
also how can i make it left sidebar since it’s not a page i can’t control what side i can add the sidebar
Hello,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
Hi, im having a problem using the mega menu i have 6 levels of menus but when i tried to use the mega menu and even set it to 5 it all stuck in 1 column…
is it possible to make it 6 instead of 5?
also how can make it to look like this? but in 6 columns if possible even in small widths to make it fit? https://gyazo.com/bcb8e279ade53f26ad3cc502244b9b5fHello, Could you please raise a ticket on our support forum : https://tranmautritam.ticksy.com/ and our dev team will help you. Thanks for your understanding. Have nice day!
how do I remove these two items from the blog? http://i.imgur.com/3dp2InY.png
Hello Bhaveshp8,
I am sorry but we only do support for verified customers.
If you have bought the theme then please contact us on our support forum
Regards
