23226 comments found.
Hi, After the upgrade, we are getting an error on small devise: “A problem occurred with this webpage so it was reloaded” Any idea?
Hi, Could you check after refresh web browser cache or wp cache? Please send me your site. Let me check.
Hi, I checked your site but didn’t find the issue. I think this is memory overflow issue on small device.
Found it 
2.8.1 didnt fix products images issue :/
Please check after refresh browser cache.
Hi, After connected CDN Server, Master slider background image is not working in my website http://ezeelive.com/ Pleaase help.
Please send me wp admin and ftp accounts through support page. Let me check.
Provided detail in support page.
Hi, Include please Polylang plugin support in next versions. WMPL is for the reach guys like Bill Gates. I want to use Polylang as View Switch and there is some problems for me with implementation. WMPL works great.
Hi, We will consider your suggestion and check this plugin in porto theme. Regards.
Hello, I am using Header 1 of E-commerce and I disable the middle search engine. I want to replace it with a small banner. Is there a way to do this without editing the template?
add_filter('porto_search_form','custom_function');
function custom_function($html) {
return 'your_code';
}
Hi,
This theme includes Visual Composer + Ultimate Addons. May I know where can i get the Ultimate Addon Purchase code ? It requires activation.
thanks
Thanks for using Porto.
You can not activate the plugin with the license key from Porto wordpress, should use only embedded version.
Hi Team,
I’m facing an scrolling or internal navigation issue when testing my website in mobile device
I’ve written the issue with screenshots in below mentioned link https://drive.google.com/file/d/0BxyPJdiDWnL1MVFFSnVkdVhFM1E/viewTest link mobile: http://www.dealshive.in/product/microsoft-lumia-950-xl-white-32gb/ or Check by opening any product in mobile : http://www.dealshive.in
Hi, When open other tabs, you should close the opened tab. The tabs are toggle. I don’t have a solution to fix this issue. We used responsive tabs jquery plugin and this plugin don’t have this option.
This is majorly happening when there is more content in tabs. If possible plz provide this scenario as a feedback to the responsive tabs plugin team.
Once again thanks to your team for quick fixes and updates.
Hi, Sorry, We tried to fix this plugin but didn’t found a solution. We will consider you suggestion but I don’t have a solution now.
When on the catalog page looking at a grid display of products. can you tell me where I can change the color of the buy it “rent it” button it is currently white with a ligt border I found that the primary color choice will change the active state but the primary inverse color does not dictate the inverse on the buttons.
along the same lines is there a way to change just the color of the buttons without changing the primary color – which seems to effect a few other items.
Can you let me know the answer to both as I have not decided which way I will go with that.
When on the catalog page looking at a grid display of products. can you tell me where I can change the color of the buy it “rent it” button it is currently white with a ligt border I found that the primary color choice will change the active state but the primary inverse color does not dictate the inverse on the buttons.
along the same lines is there a way to change just the color of the buttons without changing the primary color – which seems to effect a few other items.
Can you let me know the answer to both as I have not decided which way I will go with that.
Hi,
Please add custom style like the following style:
ul.products li.product .add-links .add_to_cart_button, .add-links .add_to_cart_read_more {
background: #xxxxxx;
border-color: #xxxxxx;
color: #xxxxxx;
}
ul.products li.product .add-links .add_to_cart_button:hover,
ul.products li.product .add-links .add_to_cart_button:focus,
ul.products li.product .add-links .add_to_cart_read_more:hover,
ul.products li.product .add-links .add_to_cart_read_more:focus {
background: #xxxxxx;
border-color: #xxxxxx;
color: #xxxxxx;
}
Please drop me an email to contact you privately.
When i press add to cart or add to favorite on a product it takes like 5-10 seconds to actually add it in the cart. What can i do to speed things up?
Hi, You should improve the site. Please disable the unused plugins and upgrade mysql server. I don’t have a specific solution. Regards.
Hello.. am Using Porto eCommerce theme 5. i want to change ” Add To Cart ” text to “Buy It Now” pleas help me.. thanx
Please contact us through purchased account.
Version 2.8 update – problem with WooCommerce single product image – not works. Image Hower (Zoom) Effect works. Regenerate default css – nothing changes.
Please, fix it. Regards
Hi, I checked your site and fixed this issue. We uploaded new version and approved new version. Please check after update theme. Regards.
Problem solved. Great support as always. Thanks. Regards
By the way. I have checked the (single product image) appearance in more browsers. Mobile: Dolphin, Firefox, Chrome, CM Browser, and Samsung built-in – all works. Desktop browser: Firefox, and Chrome – works, Pale Moon (Firefox based) – not works. Before version 2.8 this worked well. Pale Moon (palemoon.org) is my favorite desktop browser because it has some useful features for web developers (Tools > Web Developer). Could you do something? Thanks in advance. Regards
I see. Thank you for your effort and professionalism. Regards
Hi! I already changed the correct pages in woocommerce but in the cart icon, up to the left, still redirected to the pages template (checkout, cart). How can i change this?
Please send me a testing url.
No worries, cache problems, sorry! and thanks for the support
Hi there;
The latest update wiped out my product images, this is a live site which generates £20k business per day so very urgent, I have emailed you but thought I’d drop a comment too. Looking in detail the images seem to be being set to 0px on the product page as appose to the correct size set. I also noticed someone else’s comment about this on the latest update, but thought it was an isolated incident.
I’ve evidently done css regen etc. purged local cache, super cache and CDN cache. The issue may be linked to uncaught js exception (undefined top), but probably not, there’s something in there thats causing the issue…
actually, the plugin.js has a lot of undefined exceptions and looks to have a bearing after all.
Please send me wp admin and ftp accounts. Let me check.
Sent login details, tried the update you posted but no joy. going to try complete deletion and reinstall now
Hello, all color changes I make under “Skin” are not visible on the website. Why is that?
Hi, Could you check after refresh web browser cache and wp cache?
Hello
Can I change the menu default behavior, hover to click? I want to show submenu when clicked instead of hovered.
Hi, Porto theme don’t have this feature. You should customize porto theme.
Breadcrumbs not showing up.
I click on the “show breadcrumbs” on the bottom of the page, have chosen the color in the theme options and get nothing.
Worse, it has an affect on the anchors, that link to the page that I would like the breadcrumbs to show up, it moves them past the header so that they are now hidden
http://wpwtools.wwwss27.a2hosted.com/products-countersinking/Please enable Show Breadcrumbs and Show Page Title in Theme Options > Breadcrumbs. If you configured correctly, please send me wp admin and ftp accounts through support page. Let me check.
Updated: i found the breadcrumbs, they were in the header: 1) If i lower them via the padding in the themes option, they lower the whole page: NO GOOD
2) they are not the full breadcrumbs, they are skipping internal pages links
3) they dont appear to be floating, if the page scrolls up, so do the breadcrumbs
http://wpwtools.wwwss27.a2hosted.com/countersinkscounterbores/
jQuery(document).ready(function($) {
$(window).on('resize', function() {
$('.header-wrapper.fixed-header').next().css('padding-top', $('.header-wrapper.fixed-header #header').height() + 10);
});
$('.header-wrapper.fixed-header').next().css('padding-top', $('.header-wrapper.fixed-header #header').height() + 10);
});
