39321 comments found.
Dear sir, I am going to install the same theme for my own 3 websites.. how may licenses do I need to purchase.. same owner & server
Hi there
According to Envato’s licensing terms and conditions you will need to purchase a license per publicly accessible domain install of the theme. As you have described it here, for 3 individual sites, you will need 3 licenses -> http://themeforest.net/licenses/standard?license=regular
We will be delighted for you to join the largest theme community out there 
Thank you, MB
I’m trying to register to support forum and getting this error:
“Oops, it seems that Themeforest’s API is currently down. Please refresh and try again or message us from our contact page.”
P.S. Your theme is great!
Hi there
That will most likely have just been a minor intermittent issue, please go ahead and try the registration process once again
Thank you, MB
I just bought Avada and am trying to register on your site with my purchase code but I keep getting this error, can you help me?
“Oops, it seems that Themeforest’s API is currently down. Please refresh and try again or message us from our contact page”
When I go to the contact page there is no real way to contact you?
Thanks Joe
Hi there
That will most likely have just been a minor intermittent issue, please go ahead and try the registration process once again
Thank you, MB
Hello, once the time expires support, I can no longer access your knowledge base?
Hi there
If you choose to not extend your paid support, you will no longer have access to hands on support. However, you will still continue to get all updates for the theme and have access the knowledgeable articles, online documentation and help files
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
When I click “Slider Revolution”, in “Plugin Activation” section it says “Not Activated”. I tried to “Register Slider Revolution” it asked me to provide “Purchase Code”. I did provide the purchase code. I got invalid purchase code message. Please help.
Hi there
The Revolution Slider is included with Avada and therefore you do not need an additional purchase code to activate it. I do suggest that you create a support ticket using the link below so that our team can take a closer look at this and resolve to for you
Click Here To Create An Account & Get Support
Thank you, MB
done
Hey @asadsatti1!
Great! A member of our support team will be assigned to your ticket shortly.
Thanks!
Ryan
hi! a pre buy question:
i wanna use the revolution slider as a carousel menu. is there an option in avada to do this? short description: i make a carousel slider with revolution slider with ~12 slides. when i slide to the next slide the content under the revolution slider should change automatically with a woocommerce single product page. i read a little bit of the revolution slider manual and think it can be archived with the api. but i have no idea how to use jquery and the api and how to link it in the page. so an option in the theme would be great. or some support from your side to make it! thanks in advance for your helping answer. cheers harry
Hi there
This is not a theme related questions, rather, specific to the Revolution Slider. Avada does not modify or implement custom functionality for this plugin. I suggest taking a look at their documentation and this RevSlider carousel example -> http://bit.ly/1Ra1Fuk – and see if that answers your question
We will be delighted to have you join the largest theme community out there
Thank you, MB
hy, ca i get template for this page: http://avada.theme-fusion.com/customer-spotlights/ also if you want to tell me how to get background image effect (that transparency) from the page also on this page is the photo background: http://avada.theme-fusion.com/whats-new-in-3-9/
thank you
Hi there
I am afraid that the demo page in question is not included with the regular classic demo. You can however quite easily recreate that page layout using the Fusion Builder and available shortcodes and options.
About the background effect, can you provide a screenshot of which effect you are referring to? There are several to choose from on that page
Alternatively, if you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to provide some guidance for this
Click Here To Create An Account & Get Support
Thank you, MB
hy, this image: http://postimg.org/image/ky7fxnwod/
Hi there
Thank you for the screenshot. That is done in Photoshop, not the slider itself. You will need an image editor like Photoshop or similar to edit your image and then apply a semi transparent overlay
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
Can I import the template (page template) I created from one domain to another? If yes. How? Need your response asap. Thank you!
Hi there
If you want to migrate your site please check this article that explains how to go about this in detail -> http://bit.ly/22kZ6yi
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
i can’t wait fore AVADA 4.0 :))))
And we can’t wait to release it Coming real soon
Check Out The Most Recent Reviews From Today!
We love our customers and our customers love us. These amazing 5-Star reviews are fresh from today!
Hi! Before purchasing I would like to have an official response on whether the theme currently works with WordPress 4.4.2 or not.
Thank you very much
Hi there
Yes certainly, Avada 3.9.3 (the latest version of Avada) is 100% compatible with WordPress 4.4.2
We will be delighted for you to join the largest theme community out there
Thank you, MB
Hi There – I just purchased this Avada. However, I’m unable to register on your support page. I enter the purchase code and the page does nothing. Can you please advise?
Thanks!
Hi there
Please check and make sure that you have registered your purchase first and thereafter register for support. For detailed instructions please see this help file -> http://bit.ly/1GrzAgY
Thank you, MB
Recently purchased the theme many thx, can someone tell me how to switch of the 2 lines displaying below the page header in a portfolio page see this example:
http://uk4.siteground.eu/~moranswo/portfolio-items/indefatigable-whiskey-bottle-wooden-box-packaging/Recently purchased the theme many thx, can someone tell me how to switch of the 2 lines displaying below the page header in a portfolio page see this example:
http://uk4.siteground.eu/~moranswo/portfolio-items/indefatigable-whiskey-bottle-wooden-box-packaging/Hi there
I suggest creating a support ticket using the link below and our support team will be happy to assist and provide some guidance
Click Here To Create An Account & Get Support
Thank you, MB
I used my purchase code to create an account but your support system never sent me the confirmation email for the email address I specified and when I try and login . . it says incorrect information . . . I submit my email for a passord reset and it says an emails been sent . . . it never arrives . . . can you please help !
I also need to know how much its going to cost me to have the filter by portfolio tags option for our site !
Hello!
Did you check your spam/junk folder to see? I can definitely see your account is made, I”ll reset your pw and email that to you.
We unfortunately do not take custom request for paid work, however we do have someone we can recommend for you: https://theme-fusion.com/customizations/
Thanks, I’ve sent the email
Hey! Pre purchase question: I find Avda best option for my customer (car seller). It will have a car stock gallery, and on each car details he wants to have a contact form. This means that if he has 50 cars, he needs 50 contact forms, one per each car detail page, in order to let customers ask for futher info about the car.
Is this possible?
Hi there
This can be achieved. You can choose to use the Avada Portfolio post type to showcase the numerous cars. And then using the Contact Form 7 plugin add this contact form to the content of each portfolio item, the form will be displayed in the description section.
Here is an example of the portfolio single post page (notice the description section) -> http://bit.ly/24t7Zqv
Using the Contact Form 7 plugin, which is 100% compatible and tested with Avada, you can have as many contact forms as you so choose
We will be happy for you to join the largest theme community out there
Thank you, MB
Hi, can You share any customer reference with Woocommerce running at least 100 or 500 product? Nothing in Your Customer’s Spotlight
Thanks, Maro
Hi there
Unfortunately I can’t think of a example to reference off hand and in essence the question relates to the Woocommerce plugin’s abilities and not Avada. Avada is 100% tested and design integrated with Woo, we do not modify the plugins functionality to ensure integration
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
Avada not working with Wodpress 4.4.2 when will be updated theme ?
Hi there
Right now the latest version of Avada is 3.9.3 and it is 100% compatible with WordPress 4.4.2, please go and check your theme version and if need be update to Avada 3.9.3
Important Update Info -> http://bit.ly/1FAmQpu
How to Update -> http://bit.ly/1H8JGzo
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
Can you create different sidebars? I thought the theme had that option yet i can’t see it.
Hey @sunshin27au!
The sidebars have recently been renamed to ‘Widget Sections’ to better reflect their implementation. The menu item is still located under the ‘Appearance’ tab of your admin menu, it is now labelled ‘Widget Sections’.
If you require any further assistance, please head on over to our support center and submit a ticket so that a support member can give you a hand:
Click Here To Create An Account & Get Support
Thanks!
Ryan
Just a quick question, does your theme support 1 page navigation?
Hey @rawadmerhi!
Yes, Avada does have support for a one page menu. You can see an example of this on our live demo page here:
http://avada.theme-fusion.com/one-page-parallax/We’d love to welcome you to the Avada community and we’re always here if you have any further questions.
Thanks!
Ryan
Congrats on the great theme! I have one question. Is there a way to include text into the lightbox? perhaps the ALT-text?
Hey @easar!
It will depend how you are using the lightbox. If you’re using Avada’s ImageFrame shortcode, it will display the image caption inside the lightbox.
If you require any assistance with this one, please head on over to our support center and submit a ticket so a member of our support team can give you a hand.
Click Here To Create An Account & Get Support
Thanks!
Ryan
the search widget finds only results in posts, not in pages. I have the newest avada version.
Hey @moonbirdnl!
There is an option in your Theme Options -> Search Page -> Search Results Content to display ‘Posts and Pages’. Can you please confirm that you have this option selected?
If you have any further questions regarding this issue, please submit a ticket via our support center and a support member will get back to you as soon as possible.
Click Here To Create An Account & Get Support
Thanks!
Ryan
Hi, I was in that menu before, but somehow I overlooked that option. It was indeed set to posts only. Thx.
Awesome! Thanks for letting us know
