23226 comments found.
Hello! The theme is great! But I have a question. I inserted a video inside a tab, but if you change tab, the continuous video, there is some way to make it stop?
Thank you!
Please contact us through purchased account.
Hei, Can you tell me if i can add the SKU on the category products to appear under each products? Thanks
Hi, The sku will be show only in the product detail page. Regards.
I have updated the Porto.zip. But how do I update the Porto-Child.zip ?
Hi, Could you upload porto-child theme manually via ftp server? Regards.
Yes, I can upload via FTP. Please advise as soon as possible. Thanks.
Hi, Could you reference http://newsmartwave.net/wordpress/porto/documentation/#theme_install ? You can upload like the porto theme.
What you have given in your instruction is how to upload Porto.zip. My question is how to update Porto-Child.zip, NOT Porto.zip
I wonder if you have read or understand my question?
Hi, You can find porto-child folder in porto.zip. You should upload this folder in wp-content/themes folder.
Alright, noted with thanks.
Hi, Porto theme don’t have this feature. You should customize the following files: woocommerce/single-product/product-image.php and product-thumbnails.php Regards.
Hi Team,
I’m facing an scroll / Swipe issue when testing my website in mobile device I’ve written the issue with screenshots in below mentioned link
https://drive.google.com/file/d/0BxyPJdiDWnL1NlhhMGhvd2x2aUU/viewCheck by opening any product in mobile : http://www.dealshive.in
Hi, Could you use the gallery selection on mobile devices? I will fix the zoom icon overlay issue in next release. Regards.
Yes, the Gallery Left, Right navigation buttons, Zoom click everything working fine. There is no problem with gallery functionality. Only Swipe Up or Down on the image area is not triggering any scroll event on the page.
Hi, Could you disable product image zoom in Theme Options > Woocommerce > Product Image & Zoom? Regards.
I disabled the image zoom, after that the swipe up or down on image allowing to scroll the webpage in mobile. Thanks 
But i don’t know if it breaks the functionality anywhere so i also dropped an personal email with website credentials as well.
Thanks for your support
I disabled the image zoom, after that the swipe up or down on image allowing to scroll the webpage in mobile. Thanks
But i don’t know if it breaks the functionality anywhere so i also dropped an personal email with website credentials as well.
Thanks for your support
Hi, I don’t have a solution why dropped an personal email. I think this is not porto theme issue. Please check after activate wp default theme. Regards.
Sorry for the confusion team,
It’s working fine after disabling product image zoom.
Just want to know will it break the zoom functionality somewhere else on website, so i dropped a mail.
Hello,
1) When you say”Please update porto theme. Latest version is compatible with woo 2.5.2” can we do automatically or is there any plugin to do it ?
2) Version 3, How to change text in big image slider” DO YOU NEED A NEW ECOMMERCE” ,check our options and features
All the best
Hi, do you have sample demo that has vertical menu on the left for logo that is tall? thank you!
Another question, when using Wide, how to set left and right margin or padding so that the widgets and contents are not too on the edge..?
Hi, Please check http://newsmartwave.net/wordpress/porto/demo10/ Please configure the gutter width in Theme Options > Skin > Compile Default CSS and save. After save, please regenerate default css files.
Hi, i have a problem with mi page:
review please this page: http://bit.ly/1Lp9waBthe problem its with images, the size is not equal:
http://prnt.sc/a99z7t (one example in the last line) http://prnt.sc/a99zjn(two examples in second line)the images are the same sizes
Can you please post all of your issues in single comment? Please avoid to create multiple comments as it makes confusion.
ok, but i need update ultimate addons for visual composer and i have this problem: in this moment when i intent enter of the list of pages, the result its only one page in blank, if i deactive “Ultimate Addons for Visual Composer” , the list pages its fine indicated, maybe with this updates all works fine.
i have this other problem with mi page: review please this page: http://bit.ly/1Lp9waB
the problem its with images, the size is not equal: http://prnt.sc/a99z7t (one example in the last line) http://prnt.sc/a99zjn(two examples in second line)the images are the same sizes
Hi,
Please regenerate all the thumbnails in Tools > Regen.Thumbnails.
Hi, i intent this process an not work …
Hi, sorry i intent again the process and work. Thanks!!!
I have two problems i need update in my template : WPBakery Visual Composer
2.- i need update: Ultimate Addons for Visual Composerafter i active my account , i need put license key to brainstorm: http://prnt.sc/a94ty3
All this causes problem in my section admin, in this moment when i intent enter of the list of pages, the result its only one page in blank, if i deactive “Ultimate Addons for Visual Composer” , the list pages its fine indicated, maybe with this updates all works fine.
Thanks for using Porto.
You can not activate the plugin with the license key from Porto wordpress, should use only embedded version.
ok, but i need update ultimate addons for visual composer and i have this problem: in this moment when i intent enter of the list of pages, the result its only one page in blank, if i deactive “Ultimate Addons for Visual Composer” , the list pages its fine indicated, maybe with this updates all works fine.
Hi, Please deactivate these plugins and delete in Plugins. Please install and activate the plugin in Appearance > Install Plugins. Before this, you should update porto theme.
hi i intent this process and not work… thanks!!
Hi, apparently the problem is solved, i add php.ini archive in wp-admin folder
search results: how can I get rid of the right side column? I don’t need the recent comments, archives etc and its flows over my result page that is full width
http://wpwtools.wwwss27.a2hosted.com/?s=carbide+bitsHi, Please select the page layout in Theme Options > Post > Blog & Post Archive. Regards.
Login/Logout menu in top right does not work if you are not on a root level page. www.domain.com/customer-logout works, but go deeper into store www.domain.com/shop/product-1/customer-logout and you get 404 error.
Hi, Please select my account page in Woocommerce > Settings > Account. If you selected correctly, please send me wp admin and ftp accounts through support page. Let me check the issue.
It is already set and not working, page is blank. Sending you email now
Also purchased additional support
Figured it out. the page was missing the “Woocommerce My account” block in VC.
Hi, in the woo category sidebar I want to add a menu widget with menus and submenus and I want the styling be the same with woocommerce categories widget(with toggles for submenus). How can I do that? I have the ability via plugin to add class to widget. Thanks
Hi, Porto theme don’t have this feature. You can add only default custom menu. Regards.
Hi great development on this theme. I have bought your theme and am really happy with it. However my problem is that my shopping cart wont remove items once added to the cart. Thanks in advance
Hi, Could you check after deactivate the cache and hosting server cache? Please send me your site url and let me check.
Please send me wp admin and ftp accounts through support page. Let me check. I couldn’t see your site.
Apologies this is the correct url: http://www.healthysoul.co.za
Hi, I checked your site and it’s working well. Please check after refresh web browser cache.
Thanks
Hi I also cannot update embeded WP Bakery Visual Composer. Warning to update always pops up. We need a theme update for it which should not be so late Regards,
Please deactivate this plugin and delete in Plugins. Please install and activate again in Appearance > Install Plugins.
Hi, I did what you wrote but it is not still updated. It still updates previous versions from your server. WPBakery Visual Composer 4.9.2 and Ultimate Addons for Visual Composer 3.15.0 But new ones are 4.10 and 3.15.2. Update warning is still there.
Hi, Did you update porto theme with latest version 2.8.1? Please go Plugins on admin sidebar and deactivate and delete these plugins. Please go Appearance > Install Plugins and install and activate these plugins again. If you couldn’t update, please send me wp admin and ftp accounts through support page. Let me check the issue.
Hi, i need little bit help on add to cart on archive page. Sent to you email with explanation and details. Please check, hope you reply soon, tnx
Hi, we’re checking the issue, will get back to you soon. Regards.
When costomising menu in visual composer i want to delete all sub menus at once there are many wich came along with the demo theme how to delete all at once
Please configure the menus in Appearance > Menus.
Hello.. Great theme so far as I build my clients site. Question… I have the phone number on the the top header.
I want it to be the first thing that shows on top with the mobile responsive. I do NOT want it inside the menu tab open.
How do I make the phone number stand out on mobile versions.
Thanks
Brian
PS, I also had a problem on the update with Visual Composer not working right. I loaded my own version that I have purchased and it works now with no plug in errors.
#header .header-contact { display: inline-block !important; }
Please deactivate and delete visual composer plugin in Plugins on admin sidebar.
Please install and activate in Appearance > Install Plugins.
Thanks for your great Support! Worked great!
Hi, I don’t want the price to be in my primary color. I want it to be in my standard body text color. How can I do that?
.product-summary-wrap .price { color: #xxxxxx; }
Hi! I just updatet the theme and all the plugins, and now the product images is not loading. I’ve tried multiple browsers; and same problem… any idea?
Hi, Please regenerated default css files in Theme Options > Skin > Compile Default CSS. Please check after refresh web browser cache. Regards.
Thank you. That fixed it
