23226 comments found.
Add to cart works through ajax on homepage and shop page but not on product page(The page refreshes)? Please help me in this. Thanks
Hi, This is woocommerce default feature. Please check after activate wp default theme. This is not porto theme issue. Regards.
Hi, i want to display a YouTube video in custom tab on product page. If i put a simple YouTube link in product description, automatically is displaying the video when i view the product page. If i put the link in the custom tab, save product and view the page, i can view only the link as a text, it’s not displaying the video. How can i get it to work? Thank you!
Hi, Could you add iframe tag in the text mode? Regards.
I checked now and it’s working if i put with iframe. I thought that i can add it simply like i do in content. Thank you!
Welcome 
i want to buy the theme…But i need to know one thing…is it possible to stop autoplay in the woocommerce product slider..like in the demo 1 woocommerce product are sliding i want that slider but i need to to turn off the autoplay…is it possible???
Hi
Of course its possible. Please contact us after purchase we will indicate you how to turn it off.
Regards, SW-THEMES
Hi a ask a question yesterday and i have no response yet , please i cant acces to my admin
Hi, Please check after increase the memory limit to 128M or higher. You should contact hosting server administrator. If you increased, please send me wp admin and ftp accounts. Let me check. Regards.
In Theme Options – Single Post there is a mistake. There a two items called “Related Posts Button Color”. Could you please add the possibility in options to sort the portfolio? Maybe by name or date?
Hi, The related posts are the random posts in the same category. This is wordpress default function. Could you customize porto theme? Regards.
Hi! Do you have a sandbox or the installation document for this theme.
Hi, please check theme package that you downloaded from themeforest, there’s documentation included.
HI, Nice theme. I new with an e-commerce website. I have some question.
1. Does it possible to Display Number Items in Stock available? Ex. http://s17.postimg.org/vio18w2fj/aaaaaaa.jpg 2. We can filter by Brand, size, colour and price Ex. http://s23.postimg.org/6hq3pjunv/ffffffffffff.jpg 3. Currently, I only want the customer to contact me by phone number before make order. So how can I disable option checkout or pay?
Thanks.
Hi, 1. You should install woocommerce third party plugin or customize porto theme. 2. You should add the product attributes in Products > Attributes and configure the attributes when edit the product. You can add woocommerce product nav widget or yith woocommerce product nav widget in Woo Category sidebar in Appearance > Widgets. 3. You can use catalog mode option and install woocommerce quote plugin. Regards.
Hi how do you display New Products slider / carousel here? http://newsmartwave.net/wordpress/porto/demo4/ I can’t seem to find out
Thank you! I wish this slider also works for Porto Product Category too
Hi, Please create a new block in Blocks > Add New. You can add porto recent products shortcode in a block. When edit the product category, please add a created block slug name in Content Bottom or Content Inner Bottom. Regards.
Hi. I´ve been working on this theme for some weeks now, it’s incredible, nice work. The question i have is that is there an option to change the header top size. I want it a little smaller. Im using header type 15. Thank you.
#header.header-17 .feature-box .feature-box-icon > i,
#header.header-17 .feature-box .feature-box-info > h4 { line-height: 110px; }
#header.header-17 .feature-box { min-height: 110px; }
Can you tell me how to change the color of the border that bounds the product images in the catalog and product pages. cannot seem to find a setting in the customizer
and as well possibly the border width and any other attributes that are configurable. Thanks again
.img-thumbnail { border-color: #ddd; /* default color */ }
If you want to disable the border radius and thumbnail padding, please configure these options in Theme Options > Skin > Compile Default CSS.
After save, please click “Theme CSS”, “Plugins CSS”, etc..
Regards.
that seemed to work for the individual product images but not for the catalog or widget view. could you pass me those changes thanks
.thumbnail { border-color: #ddd; /* default color */ }
ok I found this and added this: .product-image { border-color: #1e73be;border-width: 5px; /* default color */ } that seems to have resolved it .. will that be ok? or will it cause issues elsewhere..
Can I just add that to my child style.css file? and remove it from the custom css area?
You can add in style.css of child theme.
Hi, Great theme with so many possibillities, great job !!! One question : I have variable product and want to show Variation Description just below Main Product title .Right now its on bottom after variation selector.Which file need to modify and if U can help me with direction how to accomplish that. Thanks,Goran
Hi, Could you edit the short description when edit the product? The short description will show below the price.
No, i need different description for each selected variation and need to be on top , just below main product title.How to accomplish that ? thanks.
Hi, Porto theme don’t have this feature. You should customize woocommerce plugin and porto theme. Sorry, I don’t have a solution. Regards.
Hi,its not porto have or not have feature. Can U just point me which file in your theme is responsible to display description for variable product as I asked already,so i can make adjustemnts by myself if U can not help me with that ? Answer, I dont have a solution is not so “friendly” answer… Thanks,Goran
Hi, Sorry to late for response. It’s not porto theme feature. You should customize woocommerce plugin. Regards.
Hi i have a issue with your template i cant access to my wp admin its show me a blanck page please help
Hi, Please check after increase the memory limit to 128M or higher. You should contact hosting server administrator. If you increased, please send me wp admin and ftp accounts. Let me check. Regards.
hi again i have problem after update
1. with product page, in options i have 25 products per page, but i have only 24 or 23, every category is difrent,
2. yit product filter is not working on mobile and other woo filter attribut is not working on mobile version,
3. when i am not login on my site, in home page i can not see products in slide
https://www.dropbox.com/s/iuxwh303u2d8mrt/picture_1.jpg?dl=0when i login on my site i see products in slide, you have pictures for bether info
https://www.dropbox.com/s/94sk400rhz7w3h2/picture_2.jpg?dl=0 https://www.dropbox.com/s/uaf4wffiz86b9wa/picture_3.jpg?dl=0
ga( 'ec:addProduct', {
'id': '6010',
'name': 'AGFA DVD+R 120MIN/4.7GB 16X SPINDL 25',
'category': 'DVD/INFORMATIKA/MEDIJI',
'position':
});
I saw “Uncaught SyntaxError: Unexpected token }”.
3. If you fix the first issue, will be fix.
Is this solution for my problems???, befour update everithing was ok, it is not my job to fix this problems, you have my ftp user name and password, every time you avoid to give me solution, you write nonsense every time, every time i have problem, i send you pictures to see what is problem,
1. out of stock items is not solution every ecomerce site have out of stock products, i wonth solution from you turbo fast because of you my site looks like amater game,
2. javascript issue is not my problem, it is your theme befoure update everithing was ok
3. “if you fix first issue” is this ansser from theme developer, how to fix out of stock products except buy this products, is that solution,
give me solution fast
Hi, I couldn’t access into wp admin and ftp.
Whay???, on email you have my user name and password, i will send you again
Hi, 1. I disabled manage stock in Woocommerce > Settings > Products > Inventory. 2, 3. I checked your site. Did you fix the slider and woo filter issue?
why you switch off option of my stock, i chack it again i nead stock option for my products, and i didnt fix slider problem, you have pictures on comment and give me solution for that
Please check the home page after refresh browser cache. When load the product category page, will get 25 products and not show the product with the out of stock. So can show 23 or 24 products.
Again nothing, on this picture you will see problem, and there is no 25 products per page
https://www.dropbox.com/s/gdvchfes6zor8jn/picture_4.jpg?dl=0we still have a problem with the slider on the home page and you avoid to solve it
https://www.dropbox.com/s/iuxwh303u2d8mrt/picture_1.jpg?dl=0,when i am log in on site everithing is ok, but when i logout on picture you can see everithing
and 3. problem that you avoid is problem with filters for attributes on mobile version
I will not write the same every time and you see well as I do that it does not work
this is last time, give me solution for this because i am losing customers
Hi, 1. Guest users couldn’t see the out of stock products. 2. I checked your site but didn’t find the issue.
“I checked your site but didn’t find the issue.” ?
why do you say that you do not see a problem, you have pictures and again your ansers are nonsense, If you do not have a solution say it and stop writing nonsense because I’m blind and not my customers who come report problem on home page like you can see on pictures
“Guest users couldn’t see the out of stock products” ?? what is this, products which are in sleader thay are on stock
again attribute problem in mobile filter is not working, and here you do not see a problem
bravooo, I’m glad that others see what support thay will get from you
thanks
??????????
(function($) {
$( '.products .post-9946 a' ).click( function() {
if ( true === $(this).hasClass( 'add_to_cart_button' ) ) {
return;
}
ga( 'ec:addProduct', {
'id': '9946',
'name': 'MM TPU SAM GALAXY A3 A310F 2016 ULTRA SLIM prozirna',
'category': 'MOBITELI/MOBITELI I TABLETI/SILIKONSKE TPU MASKE',
'position':
});
ga( 'ec:setAction', 'click', { list: 'Product List' });
ga( 'send', 'event', 'UX', 'click', ' Product List' );
});
})(jQuery);
You should fix the following error:
ga( 'ec:addProduct', {
'id': '9946',
'name': 'MM TPU SAM GALAXY A3 A310F 2016 ULTRA SLIM prozirna',
'category': 'MOBITELI/MOBITELI I TABLETI/SILIKONSKE TPU MASKE',
'position':
});
'position':
THIS IS PROBLEM WITH YOUR THEME, YOU FIX THIS ERROR AND AGAIN THIS IS SOLUTION ONLY FOR ONE PROBLEM WHEN YOU GIVE ME SOLUTION FOR ATHER PROBLEMS??????????
Again nothing ?????????? where is solution for my problem??
Hi, Sorry we lost your comment here, we just saw your comment while reviewing some work. Do you still need help? We can resolve these issues for you then.
Please let us know, Thank you
Hi I have a problem with the master slider plugin showing a large rectangle covering most of the slider image when choosing anything other than the ‘normal’ slider transition. This seems to be happening on Firefox but displays fine in Chrome. Please see images below. http://prntscr.com/a8kjkj http://prntscr.com/a8kjs9 I have also tried to contact you via your support page and my emails have gone unanswered. Thanks
Hi, If you are using old version of master slider plugin, please check after update this plugin. This plugin is working well on our demo site. If you have revolution slider plugin, please use it. Regards.
Hi, is it possible to have a blog post open within the same page in which the “Porto Blog” shortcode was added? I want to have to different blog pages each showing posts from two different categories and the pages themselves styled differently.
Reading my question again makes me realize it’s not very clear what i wanted to achieve. Well, I was interested in showing a different set of menu items and different sidebar for blog posts in two different categories… Now i realize i can just do this for each blog post and thus is an OK solution.
If there is a global way to set the menu items and sidebars displayed by blog posts in a specific category let me know.. or if you have a better solution. otherwise thanks big for the AMAZING theme… It’s literally the best wordpress template i have ever worked with – and i haved worked with A LOT 
OMG! You guys are AWESOME! Just discovered the solution was here all along… I can configure what menu item and what sidebar to show on DIRECTLY on individual categories… Honestly, am more than impressed. Good stuff guys. Good stuff. #VeryHappyCustomer
well, spoke too soon.. the category one only works for category, so i will stick to what i described in first comment for now. still an ok solution as i don’t have too many posts.
Did you find a solution?
Yes, I am using categories to determine which post to display in a blog page… and i set the menu to display directly in the blog post itself.
Ok, Great!
Hi, I see this theme allows tweets in the footer. Can it also post tweets in the header..?
Hi. Its not possible, requires some customization.
OK no problem. I can probably customize that myself. Thanks. 
Hi, i have some questions:
1.- This its my contact form in mobil version:http://prnt.sc/aa3tnn I need responsive presentation in form in this moment not work fine
2.- Lightbox option in product images In this moment the image in product page have this option: http://prnt.sc/aa3uyu
I need this option: http://prnt.sc/aa3v3h
<h2 class="short"><strong>Contact</strong> Us</h2>
<div class="row">
<div class="col-md-6">
<div class="form-group">
<label for="contact-name">Your name *</label>
[text* your-name id:contact-name class:form-control]
</div>
</div>
<div class="col-md-6">
<div class="form-group">
<label for="contact-email">Your email address *</label>
[email* your-email id:contact-email class:form-control]
</div>
</div>
<div class="col-md-12">
<div class="form-group">
<label for="contact-subject">Subject</label>
[text your-subject id:contact-subject class:form-control]
</div>
</div>
<div class="col-md-12">
<div class="form-group">
<label for="contact-message">Your Message</label>
[textarea your-message id:contact-message class:form-control]
</div>
</div>
<div class="col-md-12">
<div class="form-group">
[submit class:btn class:btn-primary class:btn-lg "Send Message"]
</div>
</div>
</div>
2. Please disable Enable Image Popup in Theme Options > Woocommerce > Product Image & Zoom.
Regards.
Attempting to use Wordpress Jetpack with this theme but when I activate Jetpack all I get is a 500 error to the whole admin section of the site until I manually delete the plugin from FTP. Please advise.
Hi, Please increase the memory limit to use jetpack plugin. You should contact hosting server provider. Regards.
That fixed it. Thanks!
The master slider plugin is not loading images on mobile devices or ipad. On desktop the master slider image loads just fine. The strange thing is that the master slider images used to load just fine for me on mobile, but somewhere along the way things got messed up i Guess. I reached out to the plugin support and they told me to contact the theme support since the slider was included in the purchase of the theme.
I do not know why the master slider images will not show on mobile. Through research on forums i have found that it might be a jquery issue. Can you advise on why the master slider images are failing to load via mobile?
Hi, Please check after refresh web browser cache. I think your site speed is slow on mobile device.
I already tried refreshing my cache, but i tried again and still no luck. The slider loading wheel just spins ans spins and the slider never loads.
I sent you email.