23226 comments found.
I have bought Porto | Responsive WordPress + WooCommerce Theme one month ago ! I have a urgent issue and youare unable to support for next the 6 days !!!!!I t is inadmissible ! I want to make a complain and the total refund of the pursache DUE TO LACK OF SUPPORT
Due to terms and conditions The author is obligated and expected to be available to answer general questions about the item and how to use it / Issues
PLEASE ADVICE ASAP !
Hi, We are on vocation. I just checked your message. Porto theme don’t have this option to show the contact button instead of the price. You need to customize porto theme. You can show the contact button in the bottom or top of the product page. You can create or edit a new block in Blocks > Add New. You can add ultimate addons modal shortcode. When edit the product, please add a block slug name in Content Inner Bottom & Content Bottom in View Options. Regards.
I want to add product images to the mega menu. I have 4 columns wich of 2 are being used for product categories and i want to show 2 clickabel images of the products i offer.
How can i achieve this?
nevermind I got it with ubermenu plugin!
Thank you! 
Is it possible to only show 3 equally spaced widgets in the footer?
Never mind, figured it out!
Thank you!
Thank you!
Sorry, I have sent an urgent support request two days ago !!!
Hi, Sorry to late for response. Porto theme don’t have this feature. You should customize porto theme.
Hello!
I have a few questions / requests regarding some minor issues:
1. The contact info from the header… it only shows on the desktop menu. How can I show it also on (inside) the mobile menu?
I mean the phone number and the email from the right side… http://nutri1bullet.com/
2. How can I make the fonts smaller for the Taxes Price display suffix? I want for the price to stay ’’big’’, only the ’’vat included’’ text to be smaller on the product page. Look here… http://nutri1bullet.com/produs/mixer-blender-nutri-one-touch-bullet/
3. Look here… http://nutri1bullet.com/
How can I make the add to cart (from the product page) bigger, and also how can I make the add to cart button below (from the visual editor / woocommcerce shortcode) to be bigger and have red colour by default?
4. How can I make the add to cart button be shown right below the price on the product page, on top / before the product short description?
5. How can I remove the quantity selector entirely from the product page?
Thank you in advance
Please answer only to the first question. I managed to solve the other issues with the help of a programmer friend. Thanks
Hi, Sorry to late for response. 1. The contact info from the header… it only shows on the desktop menu. How can I show it also on (inside) the mobile menu?
I mean the phone number and the email from the right side… http://nutri1bullet.com/
Please add the following code in panel.php:
// show contact info and mini cart
$contact_info = $porto_settings['header-contact-info'];
echo $contact_info;
Hi, Sorry to late for response. 1. The contact info from the header… it only shows on the desktop menu. How can I show it also on (inside) the mobile menu?
I mean the phone number and the email from the right side… http://nutri1bullet.com/
Please add the following code in panel.php:
// show contact info and mini cart
$contact_info = $porto_settings['header-contact-info'];
echo $contact_info;
Hi, how do I go about using the audio feature for a post? I see the Format and then audio option and an audio player shows up in my post – but no audio. Where do I put my audio url? I put it in the post but nothing happened. I’m not finding any documentation for this either. https://survivingtheoregontrail.com/activities/free-online-activities/story-time/audio-contest-entry-the-pioneer-by-christian-calhoun/
<iframe height="166" scrolling="no" frameborder="no" src="https://w.soundcloud.com/player/?url=https%3A//api.soundcloud.com/tracks/97104728&color=ff5500&auto_play=false&hide_related=false&show_artwork=true"></iframe>
I want to buy this theme can help me to install on my web site
Hi, We included documentation in theme package. You can reference http://newsmartwave.net/wordpress/porto/documentation/ Regards.
HI, how do you put the menu on the left on ‘home version 1’ / ‘eCommerce 1’like in the demo. Tried everything but can’t find it.
Hi, Please configure the page layout in View Options when edit the page. You should check Layout & Sidebar option in View Options. Or please configure the page layout in Theme Options > General. Regards.
Hello, I want increase font size of copyright text in footer area, and increase font size and change color of contact info box in the header area. How can i do that? Thank for your support.
#footer .footer-bottom { font-size: 13px; /* default size */ }
#header .header-contact { font-size: 14px; /* default size */ }
Regards.
#footer .footer-bottom { font-size: 13px; /* default size */ }
#header .header-contact { font-size: 14px; /* default size */ }
Regards.
Hi,
Does this theme use visual composer? If not is it compatible? Also can you create columns on pages.
Thanks
Hi
Porto is using Visual Composer, its included.
Regards, SW-THEMES
Anyone tried to use YITH plugins with this theme? Specifically the Catalog plugin, as I need more advanced Catalog options the plugin does not work at all with this theme.
Hi, Sorry to late for response. We didn’t check this plugin in Porto theme. You need to customize porto theme. If you want to use porto theme in catalog mode, please configure the options in Theme Options > Woocommerce > Catalog Mode. Regards.
Hello, I want to reduce the size of my related products images and also the size of the products images on the main Shop page. How can I do that ? Thank you in advance.
Another question : How to allow pinch and zoom on mobile device of my website ? On the website itself (like zooming in a page to read more easily text). It currently doesn’t work. Thank you.
Hi, Sorry to late for response. 1. Could you change the columns in Theme Options > Woocommerce > Single Product and Product Archives? 2. Porto theme don’t have this feature. Regards.
Thank you for your answer. I was able to fix the image size issue. As to my second question, do you think you will add pinch and zoom on mobile device in a next Porto update ? I also want to inform you that a new update of WPBakery Visual Composer as been releadsed today. You should includ it in the next Porto Update.
Hi, We will embed the updated version in next release. We don’t have a plan to add pinch and zoom feature on mobile device. We didn’t find a solution to add this feature. Regards.
Hi. I intend to purchase these theme. Currently I have a wordpress site with another theme purchased here in themeforest, I would like to know whether when I upload your theme after purchase, and activate your theme, will my site from previous theme looks good without any modifications?
Thank you.
Hi
Yeah, there will be no problem I guess.
Regards, Alex
Disappointed! We’ve had a problem with the icons not showing and used every piece of information found in the Support and Forum sections. We finally gave up, go to post a help request and get a “support expired” message. What makes this a huge issue with us is that the problem with icons not showing is something that plagues this theme. There are numerous people reporting the problem, yet no where does there seem to be a clear cut resolution. This is definitely not what we expected from an “Elite Author”.
Thanks for using Porto.
Unfortunately, this is according to Envato marketplace policy. Authors has have obligation to follow it. For better understand, you can contact Envato support.
Hi,
We have introduced the support system recently: http://smartwavethemes.net/support/ Please contact us through our support system so we can easily solve your all issues on priority basis. It’s easy for you to tell us your problem in detail and with screenshots. And can you please change the rating you have given to porto theme here on ThemeForest. It would be highly obliged.Thanks and have a nice day
Is it possible to create pages without menu and footer? I’d like to create landing pages for lead generation that don’t display the menu or footer, just the content area.
Also, does the theme allow for multiple menus on different pages?
Hi, When edit the page, you can hide the header and the footer. You should configure Hide Header and Hide Footer options in View Options. When edit the page, you can select Main Menu in View Options. Regards.
Hello, Can you please check the site: misija.brckodanas.com and tell me why do I have white space on the left side of the site …
html { overflow-x: hidden; }
We are going to add this style in next release.
Regards.
Not working
Hi, Sorry to late for response. I just checked your site and I think you fixed the issue. Regards.
Hi , we need to review our site, because we have followed all instructions you have answered about the load speed, and still we have terrible problems, it´s is possible send you all information to request your help?
Please send me through support page. Let me check.
May I add new Product Meta below the SKU Categories, and Tags
Hi
Could you please purchase support extension to get further support? Your 6 months of support period is now expired. Once you purchase support extension, please contact us through themeforest support page again with your issue details.
Hi, i have a doubts with images in product pages(woocomerce)
1.- This its one example in my page: http://bit.ly/21LJKBF- The problem its with images: http://prnt.sc/aayta6
- i need this format or presentation of the image: http://prnt.sc/aayu07
I intent change of size in woocomerce ->settings -> product -> view -> product image, i change the size, after perform ” regenerate thumbnails” , bu not work
thanks
When edit the image size, please configure the width to 600 and the height to 450 because the real image size is 2000×1500. After change, please regenerate again all the thumbnails.
Thanks!!!
I would like to replace the search with google search, I have installed the plugin widget, but do not see any options or where to place it (this is for a site and not a blog), The php code is also available, but again I have no idea where to place it
wpw-tools.com
Hi, Please change porto_search_form_content() function in inc/functions/layout.php Regards.
I dont understand, where is this code to replace? and do I replace it with googles custom search code?
Hi, Sorry to late for response. You can find in wp-content/themes/porto/inc/functions/layout.php. You should customize this code with google’t custom search code. Regards.
