548 comments found.
Thanks
Yes, you can install sample data
How install data one click cms theme http://cmssuperheroes.com/knowledge-base/demo-content-installation
How to Use the XML File to Import the Demo Site’s Content http://cmssuperheroes.com/knowledge-base/use-xml-file-import-demo-sites-content
Please don’t hesitated to contact us again if you can’t do it.
…
Thanks for your submission!
Regards,
Support Team !
Questions? See our Knowledgebase and Support Center at http://cmssuperheroes.com
Hello friend. We have updated to the latest version of the theme and cannot find the latest version of visual composer in the package. What version should VC be on to match your latest version of the theme? (v. 2.0.3) We updated from v. 1.1.0 of the theme and have currently VC v. 4.5.2.
Version control and updates is included. An accurate changelog on the used plugins and theme in your info tab would reduce the need to ask these questions.
Also, your plugin site is blocked and marked malicious by Malwarebytes. So if there is a changelog there, many A/Vs may block user access due to being blacklisted. http://i.imgur.com/y3R3nQz.jpg
Hello, there
Your Support Expired, Could you please renew it
how update wordpress theme http://cmssuperheroes.com/knowledge-base/how-to-update-theme/ How Update Plugin with CMS theme http://cmssuperheroes.com/knowledge-base/how-to-update-plugins-wordpress/Hope it help
Hi, I am not going to renew support to ask you to maintain your changelog as you should. What version of the theme is the latest? What version of Visual Composer is supposed to go with the latest version of the theme?
This SHOULD be listed on your products page. You will not get a cent from me for something you should provide with our purchase.
Thank you
Latest version is 2.0.3 and up to date all plugins
Best regards
I have been asked to add the following code just before the <head/> tag to the global header on my site.
<script type=”text/javascript”>var rl_siteid = “44f81a2e-fbd3-40a6-9bed-0e3fa749ca2e”;</script><script type=”text/javascript” src=”//cdn.rlets.com/capture_static/mms/mms.js” async=”async”></script>
Whereabouts should I be adding this in the theme?
Hi there,
Your support Expired, Could you please renew it
You code you can add in footer or header files
Thanks you
Hello,
How do I contact support directly? I signed up to support but it’s just knowledge base and documents, can’t find direct support.
Where do I input the purchase code to receive auto updates on theme and the Visual Composer plug in as some items deprecated?
Thank you
Hi there
Could you please update your question here: http://cmssuperheroes.com/forum/wordpress-themes/spectrum-construction-multi-trade-wordpress-theme.html
Our supporter can check your info and we can solved your issue together with you.
How post your topic on our forum: http://cmssuperheroes.com/how-to-post-a-topic-on-support-forums.html
…
Thanks for your submission!
Regards,
Support Team !
Questions? See our Knowledgebase and Support Center at http://cmssuperheroes.com
Hi i have installed the theme , when i import demo contact it prompts massage error ’ Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 1475502 bytes) in /home//public_html/wp-content/themes/wp_spectrum/admin/sample/cs_importer.php on line 303’
Hi there
Issue : Allowed memory size, your server not enough memory for running import function
Solution : please resize it, you can do it in php config of your Cpanel ( or you can contact to server supporter
We recommend : At the basic level, this theme will require the following conditions:
Apache 2.x or Microsoft IIS 7 PHP 5.3.x MySQL 5.0.4 or higher WordPress 4.0 + Recommended PHP Configuration Limits: Many issues you may run into such as; white screen, demo content fails when importing, empty page content and other similar issues are all related to low PHP configuration limits. The solution is to increase the PHP limits. You can contact with your web host and ask them to increase those limits to a minimum or You can do this on your own by finding php.ini file in your root directory as follows:
max_execution_time 180 memory_limit 256M post_max_size 32M upload_max_filesize 32M
Hi, Asked a few questions through your support page a few days ago, but haven’t had a response yet. This is the most frustrating theme I have ever worked with. Nothing seems to work out . Theme Can not Install. And the lack of support is terrible. I need my money back on this one.otherwise setup sample data to my site .
Hi there
Where you request our support, please use our main channel support system
http://cmssuperheroes.com/forum/wordpress-themes/spectrum-construction-multi-trade-wordpress-theme.htmlWe apologise for the delay and thank you for being patient while we work hard to get on top of the queues.
Best regards,
Hi there, this seems like a great theme. So great I purchased it based on the electricians theme. I installed the demo data. and None of the pages imported, none of the nice angled sections imported. In fact it looked like any other theme on themeforest. I purchased this theme for its unique look and cool features. I was hoping to import all of the posts and features showcased in your demo so I could tailor it to my own business. Could you please help me resolve this issue. I’ve tried to use your support page but receive errors when trying to use your contact form.
Hi there
Could you please install demo on your site follow our tutorial bellow
How install data one click cms theme http://cmssuperheroes.com/knowledge-base/demo-content-installation
How to Use the XML File to Import the Demo Site’s Content http://cmssuperheroes.com/knowledge-base/use-xml-file-import-demo-sites-content
Please don’t hesitated to contact us again if you can’t do it.
…
Thanks for your submission!
Regards,
Support Team !
Questions? See our Knowledgebase and Support Center at http://cmssuperheroes.com
Hi, I installed your theme and installed the demo content for conservatories, I’ve uploaded my logo via the logo tab, which seems to work initially, but the logo doesn’t appear on the front-end.
I tried resetting the panel to default back to the spectrum logo, which does show on the admin screen but not on the front-end of the site.
Hi there
Please check your page setting have custom logo yet? on theme have 2 option to change logo
1. in page setting
2. in theme option
If it not fifgured out, Could you please update your question here: http://cmssuperheroes.com/forum/wordpress-themes/spectrum-construction-multi-trade-wordpress-theme.html
Our supporter can check and assist direct to you.
How post your topic on our forum: http://cmssuperheroes.com/how-to-post-a-topic-on-support-forums.html
…
Thanks for your submission!
Regards,
Support Team !
Questions? See our Knowledgebase and Support Center at http://cmssuperheroes.com
I purchase your theme, however the plugins can not install like visual composer , contact form , woo commerce and etc i get this error : Fatal error: Maximum execution time of 60 seconds exceeded in C:\xampp\htdocs\wordpress\wordpress\wp-includes\class-wp-http-streams.php on line 232
Hi there
Your issue from server config not enough running import and install plugin
At the basic level, this theme will require the following conditions:
Apache 2.x or Microsoft IIS 7 PHP 5.3.x MySQL 5.0.4 or higher WordPress 4.0 + Recommended PHP Configuration Limits: Many issues you may run into such as; white screen, demo content fails when importing, empty page content and other similar issues are all related to low PHP configuration limits. The solution is to increase the PHP limits. You can contact with your web host and ask them to increase those limits to a minimum or You can do this on your own by finding php.ini file in your root directory as follows:
max_execution_time 180 memory_limit 128M post_max_size 32M upload_max_filesize 32M
If it not fifgured out, Could you please update your question here: http://cmssuperheroes.com/forum/wordpress-themes/spectrum-construction-multi-trade-wordpress-theme.html
Our supporter can check and assist direct to you.
How post your topic on our forum: http://cmssuperheroes.com/how-to-post-a-topic-on-support-forums.html
…
Thanks for your submission!
Regards,
Support Team !
Questions? See our Knowledgebase and Support Center at http://cmssuperheroes.com
Can’t upload theme via wordpress, can’t find how to even attempt how to upload it via ftp. Not one click as promised. Went to support first but can’t login there, I see that you have installed this for other people here in the comments. Please do the same for me or I will be requesting a refund.
Hi there
Could you please install demo on your site follow our tutorial bellow
How install data one click cms theme http://cmssuperheroes.com/knowledge-base/demo-content-installation
How to Use the XML File to Import the Demo Site’s Content http://cmssuperheroes.com/knowledge-base/use-xml-file-import-demo-sites-content
If you can’t figured it out, Could you please update your question here: http://cmssuperheroes.com/forum/wordpress-themes/spectrum-construction-multi-trade-wordpress-theme.html
Our supporter can check your info and we can solved your issue together with you.
How post your topic on our forum: http://cmssuperheroes.com/how-to-post-a-topic-on-support-forums.html
…
Thanks for your submission!
Regards,
Support Team !
Questions? See our Knowledgebase and Support Center at http://cmssuperheroes.com
It is not the demo that I am having trouble installing it is the theme itself. I am working on getting ftp access, but I bought this theme with the impression I wouldn’t need anything more than the built in theme installer for wordpress. Is there anything that can be done without ftp access? I am dependent on someone else for that.
Hi, there
Please post your request on our forum channel, We can setup for you. thank you
Hello, please import the rest of pictures as is shown in your demo and send me link where can I download the Demo content of architecture design. Put there the white chair and proper style of contact form on HP. You have it as background styled somehow. I want it responzive so I let you do it…I paid for your Demo Content as well as the rest so PLEASE I just want proper installed demo content nothing more. And if you know how I would like to have administration on /wp-admin not wp-login.php but I survive it.. so White chair and contact form. Thank you that would be all I WANT . I wont disturb you anymore.
Hi there
Could you please install demo on your site follow our tutorial bellow
How install data one click cms theme http://cmssuperheroes.com/knowledge-base/demo-content-installation
How to Use the XML File to Import the Demo Site’s Content http://cmssuperheroes.com/knowledge-base/use-xml-file-import-demo-sites-content
If you can’t figured it out, Could you please update your question here: http://cmssuperheroes.com/forum/wordpress-themes/spectrum-construction-multi-trade-wordpress-theme.html
Our supporter can check your info and we can solved your issue together with you.
How post your topic on our forum: http://cmssuperheroes.com/how-to-post-a-topic-on-support-forums.html
…
Thanks for your submission!
Regards,
Support Team !
Questions? See our Knowledgebase and Support Center at http://cmssuperheroes.com
I want just democontent for arcitecture design thats all 
Hi,
You can use XML import data, but this option need your server strong ( memory and max input time )
Thanks for your patience
Hi, Asked a few questions through your support page a few days ago, but haven’t had a response yet. We’ve just bought the theme for a 3rd client. And would like a Visual Composer issue that we are having looked at please. Thank you.
Specifically I would like to know how I can share temporary login details to WP Admin with you so you can debug the issue please….
Hi, there
Please use our forum and share info with private reply or send info button, Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission
Any word when your theme will be updated to be compatible with the new Woocomerrce version? Currently all the woo commerce pages are out dated. The product.php is version 1.6.4 is out of date. The core version is 2.5.0.
Hi there
Thanks for your submission, You can leave this msg because it working fine at Woo 2.5.x
we will add version template woo on next version theme release
Best regards,
Hello, there
Please go to theme option > page title bar setting > page title background area
you can change or removed background there
Thanks for your patience
Hello to me this error appears : wp-content/plugins/cmssuperheroes/framework/shortcodes/twitter/twitter.php on line 53
Hi,
please send to me link your website + wp admin and FTP info to support@cmssuperheroes.com,
we will check and get back to you ASAP
Have an awesome day! Thank you, CMS Support team
This is the most frustrating theme I have ever worked with. Nothing seems to work out of the box. Demo content is broken. And the lack of support is terrible. I need my money back on this one.
Hello,
Where you get our support?, please send me info site we will setup sample data for you
http://cmssuperheroes.com/forum/wordpress-themes/spectrum-construction-multi-trade-wordpress-theme.htmlThanks for your patience
Is anyone providing support in the forum? I submitted a ticket 3 days ago and have not heard a response, but I see you are active here in the comments. Should I post my issue here in the comments instead?
Hi there
We sorry for our delay, We have Big event here ( Lunar new year ) we are back work normally now, Could you please change star for us and we can continue assistance direct to you.
I am happy to working with you
Best regards
Hi there
We sorry for our delay, We have Big event here ( Lunar new year ) we are back work normally now, Could you please change star for us and we can continue assistance direct to you.
I am happy to working with you
Best regards
Hello, i bought this theme but in the demo content, i don’t have the one that i want to use : interior. Is there any way to get the wp-spectrum-interior content ?
hello, these
Could you please install demo on your site follow our tutorial bellow
How install data one click cms theme http://cmssuperheroes.com/knowledge-base/demo-content-installation
How to Use the XML File to Import the Demo Site’s Content http://cmssuperheroes.com/knowledge-base/use-xml-file-import-demo-sites-content
Please don’t hesitated to contact us again if you can’t do it.
…
Thanks for your submission!
Regards,
Support Team !
Questions? See our Knowledgebase and Support Center at http://cmssuperheroes.com
Hello, You are NOT answering to my question. I know how to import a theme, i DO NOT HAVE the demo-content about the specific demo called INTERIOR. But yet, you are proposing it in your description :
“the demos included are: ... Interior Design ... plus many more coming soon.”
Could you please send me the demo-content for that specific demo ?
Hello again, Your XML files do not include the INTERIOR demo XML/files. Your demo offers multiple demo files but in the documentation folder I can Not find the Interior XML files. Please help
Hi there
Please send me your email account, i can send you then
Thanks so much for your patience
Nice, Thank you. It’s nicolarchambault@gmail.com
Nice, Thank you. It’s nicolarchambault@gmail.com
We have sent
Thanks
hello I have installed the theme, and i installed the plumbers demo theme but its all messed up when you install the demo are they not the same as the demo content you see? really need help and assistance on this asap
hello, these
Could you please install demo on your site follow our tutorial bellow
How install data one click cms theme http://cmssuperheroes.com/knowledge-base/demo-content-installation
How to Use the XML File to Import the Demo Site’s Content http://cmssuperheroes.com/knowledge-base/use-xml-file-import-demo-sites-content
Please don’t hesitated to contact us again if you can’t do it.
…
Thanks for your submission!
Regards,
Support Team !
Questions? See our Knowledgebase and Support Center at http://cmssuperheroes.com
Hello,
i found in the theme options no point i can change the color from the border with the color #222222 look the picture here http://my-templates.com/border.jpg
I want to change this color and in the sticky menu is the same problem with the black border there i want change the color to.
I hope you can help fast.
Best regards – Joachim
hello, #Joachim
We apologise for the delay and thank you for being patient while we work hard to get on top of the queues, We have Big event here ( Lunar new year ) we are back work normally now
Could you please update your question here: http://cmssuperheroes.com/forum/wordpress-themes/spectrum-construction-multi-trade-wordpress-theme.html
Our supporter can check and assist direct to you.
How post your topic on our forum: http://cmssuperheroes.com/how-to-post-a-topic-on-support-forums.html
…
Thanks for your submission!
Regards,
Support Team !
Questions? See our Knowledgebase and Support Center at http://cmssuperheroes.com
