6351 comments found.
I can’t login to create a ticket on the support forum. So can you answer my question here please!!
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As your issue will require private data, please write us a private message via this contact form.
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Hi… Can i know why the slides can not be edited?!! I can’t change the existing images/post new pictures. I can’t add or remove or change any thing.
So you can check by yourself, Thanks for your time.
Hello,
You posted your credentials via public reply so I removed your reply, please create a ticket on our support forum so our team could assist you.
Thanks in advance, waiting to hear from you soon!
Hello,
I’m interested on this product/ template after searching more templates. Is there possible to disable some section so that I can make it something similar like this website: http://demo.evisionthemes.com/bizlight-pro/ .
Please do let me know so that I’ll come back to purchase it.
Regards Chris
Hello Chris,
Yes, it’s possible, you can create similar website using Impreza theme, I’d recommend you to testdrive Impreza, and its features, before purchasing here.
Let us know if you have further questions!
Hello please can know why i can’t use the sliders?? It saying: “Revolution Slider Error: Slider with alias home1 not found. Maybe you mean: ’’ And also it ask for a purchase code?? How i can get this code???
Hello,
Most probably you didn’t import demo sliders, go to Impreza > Demo Import, select your demo, check ONLY ‘Import Revolution Sliders’ checkbox, and click on Import button. Also read this reply.
Let us know if you have further questions!
Hi. Do you plan to add a second widget row for footer? Or better it would be cool if footer itself could be built like Visual Composer.
Hello,
At the moment we have no such plans, I recommend you to create a Feature Request on our Support Forum, and if it will receive many voices from other clients, we’ll consider implementing this feature in one of the next updates.?
For now you can create desired footer layout using Visual Composer, having done that switch Visual Composer to Classic Mode to be able to copy shortcodes, then place copied shortcodes inside Text widget within footer area (at Appearance > Widgets), you should leave only one active footer widget area at Theme Options > Footer Options.
Let us know if you have further questions!
Hi. How can I slow down the counter? I found this, but this is 2 years old and out of date i think 
1) Yes, you need to edit js/plugins.js file, find following code:
var step = Math.ceil(count/25),
handler = setInterval(function() {
number += step;
counter.html(prefix+number+suffix);
if (number >= count) {
counter.html(prefix+count+suffix);
window.clearInterval(handler);
}
}, 40);
here you see 25 and 40 number. 25 is number of steps, increase it if you have large numbers in counters. 40 is milliseconds between steps – increase it if you want steps to be slower.
Hello,
You can use Ultimate Addons element ‘Counter’ instead, it provides the ability to set the roling time. Also you can manually change /Impreza/framework/js/us.widgets.js file, but we wouldn’t recommend to change this file direcly because it’s not an update safe way (you will lose this modification during update), you should change this file after every update.
Let us know if you have further questions!
HI, thanks for the quick reply 
Hi!
I am wanting to add a login button next to the social Icons in the header, I cant wait until the update with the header builder…
Would the header.php in templates be the one that needs to be edited, also around what line would I place my code?
Thanks for your help!
Hello,
This is a complicated question, good one for our smart guys from our forum support team. To reduce your waiting time I created special ticket there. By the way, for the best support experience in future, it is better to create tickets there instead of the comments here.
If you need my further assistance, please let me know!
Hi need help regarding the space between revolution slider and nav bar can you please help me. ive tried changing the title bar to hide but nothing is changed
thanks you so much!
How can I change the title of the footer widgets?
I mean the size of the title.
Hello,
Append next code, we made for you, to Theme Options > Styling > Quick CSS:
.l-subfooter.at_top .widget h4{
font-size: 20px;
}
Let us know if you have further questions!
hello
Is it possible to do the footer, as in this example: http: //allegro.pl/ I mean to be hidden and showed up when you scroll. Static (parallax?) Is it possible to easily do, or plan to introduce such an option? Thanks.
Hello,
At the moment Impreza theme doesn’t provide such ability out of the box. You can create a Feature Request on our Suport Forum, and when it will receive many voices from other clients we’ll consider implementing it in one of the next updates.
Let us know if you have further questions! Thanks!
Hello, I wonder if it is possible to hide the header navigation menu and logo when displayed on a mobile phone. Thank you for your help
Hello,
This is a complicated question, good one for our smart guys from our forum support team. To reduce your waiting time I created special ticket there. By the way, for the best support experience in future, it is better to create tickets there instead of the comments here.
If you need my further assistance, please let me know!
You can set action box width of the entire page ?. The page has two columns (main and sidebar).
View image: http://www.megapatagonia.com/action_box_impreza.jpgBest regards
Hello,
In case there is sidebar on a page Action Box element fills only content area, we recommend you to testdrive Impreza, and its features here. You can disable sidebar at page settings, and add it using Widgetized Sidebar element of Visual Composer, then you will be able to use full width Action Box.
Let us know if you have further questions!
Hi Is it possible to use this layout for the main menu in desktop http://awesomescreenshot.com/09f5q3h171 but have the layout in mobile like this http://awesomescreenshot.com/0935q3h3c8.
Perhaps some tweak on the child theme..?
Thank you!
Hello,
At the moment Impreza theme doesn’t provide such ability out of the box. Good news: we plan to release a header builder within 6 weeks so it will be possible to create different layouts for different devices using it.
Let us know if you have further questions!
Thanks for your response. Is there anything i can do until then. Some temporary modification in code to select this preferred mobile layout version? Regards
Unfortunately, there is no quick fix for that. You can hire a developer if you need this to be implemented ASAP, but I’d recommend to wait till header builder release.
Let us know if you have further questions!
ok..i will wait..thank you
Hello, Since this latest update, now on mobile the site is able to pinch and zoom. The previous versions weren’t like that. Is there a fix for this? Thanks!
Hello,
It’s a new feature, please have a look at the changelog. If you want to disable it please read this reply.
Let us know if you have further questions!
Hello!
It’s possible use this template: http://impreza4.us-themes.com/portfolio-web/ with a projects filter like this?: http://impreza4.us-themes.com/portfolio-grid-3/
thanks! 
Hello,
Yes. it’s possible, you can combine them like you want, you can testdrive Impreza, and its features here.
Let us know if you have further questions!
On my Impreza theme, I have edited the navigation menu, but now I cannot get the menu to do a sub item (with a heading in bold). Every time I build the menu I get the menu that shoots out to the left when you hover over it. I’d much prefer the menu that is available w/ multiple columns that drop down when you hover over the main nav. Does that make sense? How do I accomplish this … ?
Hi, i want a mobile menu (different then main menu) on tablets and mobile phone. This becouse we use a mega menu, so for mobile and tablet we want a simple menu, can i add a extra menu just for mobile and tablet and how?
Hello,
At the moment Impreza theme doesn’t provide such ability out of the box, you can hire a separate developer to implement this feature for you.
Let us know if you have furher questions!
Thnx for the reply
Hi, I’d like to know whether it is possible to have a (secondary) menu bar at the very top of the page with a couple of links. The regular main menu stays where it is.. Thank you. Regards, Lac
Hello Lac,
At the moment you can use only one menu within header area. Good news: we plan to release a Header Builder within 6-7 weeks so it will be possible to create a header you want. If you need this to be implemented ASAP, you can hire a separate developer.
Let us know if yuo have further questions!
Hi quick question, I have a product page that currently displays 2 rows with 5 columns in each row. Is there anyway to add more rows, I didn’t see anything in the theme options.
Thanks, Al.
Hello,
At the moment their quantity limited by 5, you can change this value at Theme Options > WooCommerce. You can try increase this value with custom CSS code, append it to Theme Options > Styling > Quick CSS:
.woocommerce.columns-5 .products .product{
width: 16.66666%;
}
Let us know if you have further questions!
Hi thanks for the quick reply. Might not have been clear in my message above. I’m happy with 5 across, so I have a page with 10 products and pagination, is there a way to have 3 rows of 5 products, making it 15 on the page? Just thought I’d ask before looking at code.
Thanks, Al.
Go to Settings > Reading, and increase ‘Blog pages show at most’ value to 15 there.
Let us know if you have further questions!
Ah great, simple, never even thought of changing that. Thanks for the reply!
One other question, hopefully you can help. The related products currently display the most recently uploaded products, anyway to change that to display other products that are in the same category that the user is looking at – hopefully that makes sense.
Thanks, Al.
They should be from the same category by default. Can you please provide the relevant URL so we could have a look.
Thanks!
Maybe it has something to do with the URL, on a single product it displays as /product/product_name/ instead of category etc.
Here is a link to a single product – http://www.d1225098-11267.cp.blacknight.com/celticequine.ie/dev-site/product/azul-belt/.
Thanks, Al.
Please udpate theme to the latest version 2.9, using this manual, don’t forget to make a backup before updating to be in safe.
Let us know if it helped or if you need our further assistance so we could investigate deeper!
Ah yea, sorry, have an email from before about updating, will do that today and let you know. Thanks again for the quick replies and help.
Al.
Hi, I’ve updated to the lastest version of the theme and updated all plugins but the Related Products are still displaying the last uploaded items. Any idea?
Thanks, Al.
Hello,
This question will require additional information from you, some of which may be private. For your convenience, we moved your question to support forum. Please subscribe to its notifications, and provide credentials via private reply (URL, admin username and password)
Hi, I just downloaded the theme to get the Impreza 1.11.2, but I cant see it in the folder.
Where Can i find it?
Hello,
Please write us a private message via this contact form.
Thanks! Waiting to hear from you soon!