Discussion on Porto | Ultimate Responsive Magento Theme

Discussion on Porto | Ultimate Responsive Magento Theme

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Be careful buying from this developer. I have contacted them multiple times using their own ticketing system and they have not contacted me back with the answers I need. It appears like they are consciously ignoring my requests.

Also there is no email address or phone number to actually reach them on. There is no contact alternative. It seems like they are developers from Pakistan Hyderabad.

My issue is that I am running magento 1.9.2.4 which is fully up to date with all of the latest security patches. After installing Porto the one click demo import function did not work from the start. Sobi am unable to import any of the demo information or the static block code.

I contacted SW themes through their support ticket system and provided them with all of the logins etc that they needed. They still 3 days on have not replied or have resolved the issue. On one occasion I had a reply back they said “update your patches” which of course has nothing to do with the theme issue.

I have tried to find information on their company and found a name of one of the developers. Once I managed to make contact he blocked me so I was no longer able to speak with him.

I have to say I am not happy with the service that SW themes provides. It’s actually terrible and not as they have advertised. I’m glad I didn’t pay for the extra 6 months or support since they haven’t even provided the support they include in the original sale.

I have contacted Themeforest to discuss my options about this developer. I would be very careful before buying this theme. It may be good but the developers or support staff don’t actually provide any support at all so you’ll be left high and dry once you’ve purchased it.

SW themes. If you want to change my opinion of you then please reply to my ticket and provide me with the support I have paid for.

Hello,

Demo Blocks are showing now, as import process successful, so twitter info has been changed. You just need to insert your twitter account in backend. And more, Sliders are also showing. You can get their content in CMS > Block.

Ok thanks for fixing the issue. Please can you tell me why the static blocks function was not working so I can fix it myself next time if I need to

it is an issue related to security patch. I have update your theme with patch provided in the theme package.

Please can someone help, I’ve waited over 6 days and still nothing.. Ticket Number: #1097

Sorry for any inconvenience may caused. All questions are related to customization. Our supporter is going to help you make banner samewidth with navigation, then answer other queries.

Regards, SW-Themes

Hello there,

I make update to magento 1.9.2.4 and now i cannot see new, sale, featured, hot product on frontpage for porto_home_6 I have porto 1.6.2 Please help me! Thanks in advance Best regards,

It seems permission issue. To fix, pls try:

Go to System > Permission > Block > add block “filterproducts/featured_home_list/Allowed”

If cannot fixed, pls try a full re-index. When we used featured products, we often had this issue and a re-index sorted it out.

Regards,

hi,

1. Before buying , couple of questions, At the end of the checkout, when customer needs to register, do you have an option to enable customers to do a login using facebook or google? If not, how can I add this?

2. Does the theme have inbuilt search suggestions (autocomplete on search and provide suggestions for customers)

Thanks for interested in Porto.

1. There arent any option to enable customer to do a login using Facebook or Google. You should look for an advanced extension for this purpose.

2. Porto use default Search of Magento. I think an advanced Search extension can help you!

Regards, SW-Themes

I have installed magento 2 and added the theme in the site. After i setup the theme , magento backend stops working and nothing is clickable in admin. When i click something , nothing is happening …

Thanks for contacting us.

How can i check your issue, pls?

Regards, SW-Themes

Please share ur mail id where should i send u credentials

I am going to buy this theme. you have installed the service as an example. ??

Thanks for purchasing Porto.

We offer the additional service. If you are interested in, pls contact us via email in profile section.

Regards, SW-Themes

please reply ticket 1255, thanks.

Hello. I have already a theme installed on my site. Now, i installed and activate porto, install demo 11 and works, but with one issue: when i create a category and try to set a custom menu (like your demo), i have only 4 options, and i cant set html to show in category menu. I thin’k boot themes is sharing libreryes or function. Do you have ani option to set porto to default values? Thanks.

I’m still waiting for a response, what is going on??????

You did send me that link: https://poshgirl.us/index.php/admin/. I see color change feature till works on this site.

No it does not the site is still the blue demo color, if it works please change it to some other color so I can see it, this is the store front end http://poshprovocateur.net/ site is still blue we made site pink. Please stop saying that everything is OK when the site is still demo colors even tho we have changed them, we do not want blue site, change header color to pink or any other color to show us that it works, thank you

Please give me your ftp account info detail via your ticket. Thanks,

Hi. After I set merged JS and CSS and product photo do not show on product page. I get this error:

SyntaxError: missing ; before statement

.../div>’;return __p};})(window,document,location,typeof jQuery!==’undefined’&&jQu

fotorama.min.js (line 367, col 340) TypeError: settings.$elementF.fotorama is not a function

...ntF=$(settings.$element.children()[0]);settings.$elementF.fotorama(config);setti…

Please open new ticket at our helpdek to get the support.

Regards, SW-Themes

It is already opened (#1365) and I have no answer.

Hi, I get a message after executing the “php bin/magento setup:upgrade” the message is “Please re-run Magento Compile Command”. When I run it – I get no permissions to run it. Please confirm the compile command required. My magento is 2.0.2

Any help?

Sorry, my response is late.

Please run php bin/magento setup:upgrade but ignore the “Please re-run Magento compile command” message.

We updated Porto v 2.2.0. For compilation issue in magento 2, its fixed in theme files. But need to check this article to fix the compilation issue completely Alex: http://magento.stackexchange.com/questions/92617/magento-2-setup-compile-error

Regards,

We updated Porto v 2.2.0. For compilation issue in magento 2, its fixed in theme files. But need to check this article to fix the compilation issue completely Alex: http://magento.stackexchange.com/questions/92617/magento-2-setup-compile-error

Regards,

I found an import SEO issue with the Ajax Quickview Cart. There is a simple trick to avoid indexing of the quickview cart through the following lines of code:

<quickview_index_view>
    <reference name="head">
        <action method="setRobots"><value>NOINDEX,NOFOLLOW</value></action>
    </reference>
</quickview_index_view>

i faced a problem with theme installations in magento 2.0.2…i activate this theme…but can’t find theme configurations menu and all other things…at Documentation you will nothing tell clearly about theme importing. .

Please help ASAP..

Thanks for using Porto.

Did you follow the documentation’s prepare installation step 5? http://newsmartwave.net/magento2/porto/documentation/#installation

5. Active SW Extensions, open command line in folder root of magento and run commands, php bin/magento setup:upgrade

Regards, SW-THEMES

After following the documentation and running php bin/magento setup:upgrade, i received this message “Please re-run Magento compile command”, i tried to ignore it since you haven’t mentioned it in the documentation but there is a lot of JS missing for example in checkout. Reload checkout page also makes the site not working anymore

so i ran php bin/magento setup:di:compile it worked a bit then generated the below error, and both frontend and backend is missing files.

Compilation was started. message 0/7 [>------] 0% 1 sec 38.0 MiB%message% 0/7 [>------] 0% 1 sec 38.0 MiBProxies code generation… 0/7 [>----—-] 0% 1 sec 38.0 MiB Proxies code generation… 1/7 [====>-----] 14% 1 sec 44.0 MiB Repositories code generation… 1/7 [====>-----] 14% 1 sec 44.0 MiB Repositories code generation… 2/7 [========>---] 28% 20 secs 132.0 MiB Service data attributes generation… 2/7 [========>---] 28% 20 secs 132.0 MiB Service data attributes generation… 3/7 [============>---] 42% 20 secs 132.0 MiB Application code generator… 3/7 [============>---] 42% 20 secs 132.0 MiB Application code generator… 4/7 [================>-—] 57% 2 mins 148.0 MiB Interceptors generation… 4/7 [================>-—] 57% 2 mins 148.0 MiB Interceptors generation… 5/7 [====================>—-] 71% 2 mins 162.0 MiB Area configuration aggregation… 5/7 [====================>—-] 71% 2 mins 162.0 MiB Area configuration aggregation… 6/7 [========================>-] 85% 3 mins 228.0 MiB Interception cache generation… 6/7 [========================>-] 85% 3 mins 228.0 MiBErrors during compilation: Smartwave\Filterproducts\Block\FeaturedList Incorrect dependency in class Smartwave\Filterproducts\Block\FeaturedList in /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Block/FeaturedList.php \Magento\Framework\App\Config\ScopeConfigInterface already exists in context object \Magento\Catalog\Helper\Image already exists in context object Smartwave\Filterproducts\Block\LatestList Incorrect dependency in class Smartwave\Filterproducts\Block\LatestList in /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Block/LatestList.php \Magento\Framework\App\Config\ScopeConfigInterface already exists in context object \Magento\Catalog\Helper\Image already exists in context object Smartwave\Filterproducts\Block\Home\FeaturedList Incorrect dependency in class Smartwave\Filterproducts\Block\Home\FeaturedList in /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Block/Home/FeaturedList.php \Magento\Framework\App\Config\ScopeConfigInterface already exists in context object \Magento\Catalog\Helper\Image already exists in context object Smartwave\Filterproducts\Block\Home\LatestList Incorrect dependency in class Smartwave\Filterproducts\Block\Home\LatestList in /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Block/Home/LatestList.php \Magento\Framework\App\Config\ScopeConfigInterface already exists in context object \Magento\Catalog\Helper\Image already exists in context object Smartwave\Filterproducts\Helper\Data Extra parameters passed to parent construct: $data. File: /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Helper/Data.php Total Errors Count: 5 Errors during compilation: Smartwave\Filterproducts\Block\FeaturedList Incorrect dependency in class Smartwave\Filterproducts\Block\FeaturedList in /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Block/FeaturedList.php \Magento\Framework\App\Config\ScopeConfigInterface already exists in context object \Magento\Catalog\Helper\Image already exists in context object Smartwave\Filterproducts\Block\LatestList Incorrect dependency in class Smartwave\Filterproducts\Block\LatestList in /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Block/LatestList.php \Magento\Framework\App\Config\ScopeConfigInterface already exists in context object \Magento\Catalog\Helper\Image already exists in context object Smartwave\Filterproducts\Block\Home\FeaturedList Incorrect dependency in class Smartwave\Filterproducts\Block\Home\FeaturedList in /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Block/Home/FeaturedList.php \Magento\Framework\App\Config\ScopeConfigInterface already exists in context object \Magento\Catalog\Helper\Image already exists in context object Smartwave\Filterproducts\Block\Home\LatestList Incorrect dependency in class Smartwave\Filterproducts\Block\Home\LatestList in /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Block/Home/LatestList.php \Magento\Framework\App\Config\ScopeConfigInterface already exists in context object \Magento\Catalog\Helper\Image already exists in context object Smartwave\Filterproducts\Helper\Data Extra parameters passed to parent construct: $data. File: /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Helper/Data.php Smartwave\Megamenu\Block\Topmenu Incorrect dependency in class Smartwave\Megamenu\Block\Topmenu in /home/atroposstage/public_html/app/code/Smartwave/Megamenu/Block/Topmenu.php \Magento\Store\Model\StoreManagerInterface already exists in context object Total Errors Count: 6 Errors during compilation: Smartwave\Filterproducts\Block\FeaturedList Incorrect dependency in class Smartwave\Filterproducts\Block\FeaturedList in /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Block/FeaturedList.php \Magento\Framework\App\Config\ScopeConfigInterface already exists in context object \Magento\Catalog\Helper\Image already exists in context object Smartwave\Filterproducts\Block\LatestList Incorrect dependency in class Smartwave\Filterproducts\Block\LatestList in /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Block/LatestList.php \Magento\Framework\App\Config\ScopeConfigInterface already exists in context object \Magento\Catalog\Helper\Image already exists in context object Smartwave\Filterproducts\Block\Home\FeaturedList Incorrect dependency in class Smartwave\Filterproducts\Block\Home\FeaturedList in /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Block/Home/FeaturedList.php \Magento\Framework\App\Config\ScopeConfigInterface already exists in context object \Magento\Catalog\Helper\Image already exists in context object Smartwave\Filterproducts\Block\Home\LatestList Incorrect dependency in class Smartwave\Filterproducts\Block\Home\LatestList in /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Block/Home/LatestList.php \Magento\Framework\App\Config\ScopeConfigInterface already exists in context object \Magento\Catalog\Helper\Image already exists in context object Smartwave\Filterproducts\Helper\Data Extra parameters passed to parent construct: $data. File: /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Helper/Data.php Smartwave\Megamenu\Block\Topmenu Incorrect dependency in class Smartwave\Megamenu\Block\Topmenu in /home/atroposstage/public_html/app/code/Smartwave/Megamenu/Block/Topmenu.php \Magento\Store\Model\StoreManagerInterface already exists in context object Total Errors Count: 6 Errors during compilation: Smartwave\Filterproducts\Block\FeaturedList Incorrect dependency in class Smartwave\Filterproducts\Block\FeaturedList in /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Block/FeaturedList.php \Magento\Framework\App\Config\ScopeConfigInterface already exists in context object \Magento\Catalog\Helper\Image already exists in context object Smartwave\Filterproducts\Block\LatestList Incorrect dependency in class Smartwave\Filterproducts\Block\LatestList in /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Block/LatestList.php \Magento\Framework\App\Config\ScopeConfigInterface already exists in context object \Magento\Catalog\Helper\Image already exists in context object Smartwave\Filterproducts\Block\Home\FeaturedList Incorrect dependency in class Smartwave\Filterproducts\Block\Home\FeaturedList in /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Block/Home/FeaturedList.php \Magento\Framework\App\Config\ScopeConfigInterface already exists in context object \Magento\Catalog\Helper\Image already exists in context object Smartwave\Filterproducts\Block\Home\LatestList Incorrect dependency in class Smartwave\Filterproducts\Block\Home\LatestList in /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Block/Home/LatestList.php \Magento\Framework\App\Config\ScopeConfigInterface already exists in context object \Magento\Catalog\Helper\Image already exists in context object Smartwave\Filterproducts\Helper\Data Extra parameters passed to parent construct: $data. File: /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Helper/Data.php Smartwave\Megamenu\Block\Topmenu Incorrect dependency in class Smartwave\Megamenu\Block\Topmenu in /home/atroposstage/public_html/app/code/Smartwave/Megamenu/Block/Topmenu.php \Magento\Store\Model\StoreManagerInterface already exists in context object Total Errors Count: 6 Errors during compilation: Smartwave\Filterproducts\Block\FeaturedList Incorrect dependency in class Smartwave\Filterproducts\Block\FeaturedList in /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Block/FeaturedList.php \Magento\Framework\App\Config\ScopeConfigInterface already exists in context object \Magento\Catalog\Helper\Image already exists in context object Smartwave\Filterproducts\Block\LatestList Incorrect dependency in class Smartwave\Filterproducts\Block\LatestList in /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Block/LatestList.php \Magento\Framework\App\Config\ScopeConfigInterface already exists in context object \Magento\Catalog\Helper\Image already exists in context object Smartwave\Filterproducts\Block\Home\FeaturedList Incorrect dependency in class Smartwave\Filterproducts\Block\Home\FeaturedList in /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Block/Home/FeaturedList.php \Magento\Framework\App\Config\ScopeConfigInterface already exists in context object \Magento\Catalog\Helper\Image already exists in context object Smartwave\Filterproducts\Block\Home\LatestList Incorrect dependency in class Smartwave\Filterproducts\Block\Home\LatestList in /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Block/Home/LatestList.php \Magento\Framework\App\Config\ScopeConfigInterface already exists in context object \Magento\Catalog\Helper\Image already exists in context object Smartwave\Filterproducts\Helper\Data Extra parameters passed to parent construct: $data. File: /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Helper/Data.php Smartwave\Megamenu\Block\Topmenu Incorrect dependency in class Smartwave\Megamenu\Block\Topmenu in /home/atroposstage/public_html/app/code/Smartwave/Megamenu/Block/Topmenu.php \Magento\Store\Model\StoreManagerInterface already exists in context object Total Errors Count: 6 debug2: channel 0: window 998565 sent adjust 50011 Errors during compilation: Smartwave\Filterproducts\Block\FeaturedList Incorrect dependency in class Smartwave\Filterproducts\Block\FeaturedList in /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Block/FeaturedList.php \Magento\Framework\App\Config\ScopeConfigInterface already exists in context object \Magento\Catalog\Helper\Image already exists in context object Smartwave\Filterproducts\Block\LatestList Incorrect dependency in class Smartwave\Filterproducts\Block\LatestList in /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Block/LatestList.php \Magento\Framework\App\Config\ScopeConfigInterface already exists in context object \Magento\Catalog\Helper\Image already exists in context object Smartwave\Filterproducts\Block\Home\FeaturedList Incorrect dependency in class Smartwave\Filterproducts\Block\Home\FeaturedList in /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Block/Home/FeaturedList.php \Magento\Framework\App\Config\ScopeConfigInterface already exists in context object \Magento\Catalog\Helper\Image already exists in context object Smartwave\Filterproducts\Block\Home\LatestList Incorrect dependency in class Smartwave\Filterproducts\Block\Home\LatestList in /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Block/Home/LatestList.php \Magento\Framework\App\Config\ScopeConfigInterface already exists in context object \Magento\Catalog\Helper\Image already exists in context object Smartwave\Filterproducts\Helper\Data Extra parameters passed to parent construct: $data. File: /home/atroposstage/public_html/app/code/Smartwave/Filterproducts/Helper/Data.php Smartwave\Megamenu\Block\Topmenu Incorrect dependency in class Smartwave\Megamenu\Block\Topmenu in /home/atroposstage/public_html/app/code/Smartwave/Megamenu/Block/Topmenu.php \Magento\Store\Model\StoreManagerInterface already exists in context object Total Errors Count: 6

Interception cache generation… 7/7 [============================] 100% 3 mins 228.0 MiB Generated code and dependency injection configuration successfully.

We updated Porto v 2.2.0. For compilation issue in magento 2, its fixed in theme files. But need to check this article to fix the compilation issue completely Alex:http://magento.stackexchange.com/questions/92617/magento-2-setup-compile-error

Regards,

How do we add a custom menu item (not a category) to the dropdown (category) menu in DEMO7? Kind regards,

It’s fine, we figured it out.

Hi,

I have purchased this nice theme, and I am in the first steps of customization,

I am setting up the mega menu, but I can’t add a category to the menu

whatever I do, it doesn’t display,

I have followed the documentation, but i am stuck in step 6 which is where to Add custom block to show in the mega menu

my website is: www.adepadeals.com

please help

Please send your account info details through helpdesk to get the support.

Regards, SW- Themes

Hello, is someone gong to answer my support ticket? We still have problems with theme, can someone please respond to our ticket with a solution to problem? thank you

STILL waiting for answer, What permissions to set for files?? Please can someone just answer the question????? thank you

STILL waiting for answer, What permissions to set for files?? Please can someone just answer the question????? thank you

Sorry, my respond is late,

Please check the comment in the ticket

Regards,

Are there any magento 2.0 modules (ie Blog modules or others) included with this template or are they only for magento 1.9?

We’re working on magento 2 with implementing some extensions from 1.x version.

Regards, SW-Themes

http://www.aliantech.com/

when you first open this homepage, most homage contents won’t show. you have to Browse other pages under www.aliantech.com, then when you come back to the homepage, you can see all the contents. but once you Refresh the homepage, you will meet the same problems (most contents can not be seem)

can you solve this problem?

you just need to open that link to see the issue http://www.aliantech.com/

the Visitors can not see all homepage content at first time ( http://www.aliantech.com ), have to visit other pages, eg. http://www.aliantech.com/apple/iphones/iphone-6.html

then come back to homepage, you can see all the content.

but once you refresh the homepage, you will can not see all content again.

this is a big problem that Affect customers experiences

Pls send us your account info through helpdesk to get a check. Thanks

How do i change the “bag” shopping cart to a actually shopping cart?

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