Discussion on Porto | Ultimate Responsive Magento Theme

Discussion on Porto | Ultimate Responsive Magento Theme

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I want to put a contact form on my homepage, but it’s not currently sending my test emails and I don’t want to be redirected to the contact page when finished. I there any way to do this? I’m on Magento 2.

We am checking your issue mentioned in ticket and will get back to u very soon.

It is possible to show all frontend visible attributes in only one tab in products page?

Could you pls explain your question in more detail with a sample screenshot or urls? Thanks

could you please check this link http://icenbling.com/index.php/chain/classic-figaro-gold.html quickview is working fine for this product but inside the product detailed page even if you click sizes, it doesn’t show correctly….you will know what i mean if you see the link

I did fix the issue with attribute selection on product page. Please check the status of your ticket.

Regards,

I get a javascript error when I click on add to cart from a list view (in detail view it’s working) Cannot read property 'indexOf' of undefined From file ajaxaddto.js:42 It seems that this function make do the error: function setLocationAjax(el,url,id,type){ var qty = 1; if(jQuery("#qty_"+id).val()>0) qty = jQuery("#qty_"+id).val(); if (url.indexOf("?")){ url = url.split("?")[0]; } url += 'isAjax/1'; url = url.replace("checkout/cart","ajaxcart/index"); if(window.location.href.match("https://") && !url.match("https://")){ url = url.replace("http://", "https://"); } if(window.location.href.match("http://") && !url.match("http://")){ url = url.replace("https://", "http://"); } jQuery('#loading-mask').show(); jQuery(el).parent().parent().parent().children(".product-image-area").children(".loader-container").show(); jQuery(el).parent().children(".loader-container").show(); try { jQuery.ajax( { url : url, dataType : 'json', data: {qty: qty}, success : function(data) { jQuery('#loading-mask').hide(); jQuery(".loader-container").hide(); setAjaxData(data,false,type); } }); } catch (e) { } }

What shall I do?

Okay just disabled ajax cart for category page and everything works fine.

I get no email about theme update and took contact with envato. They send me this email:

” Please be informed that that option may not be available for all items that you purchased. Some authors chose not to notify people who purchase their items via email. This could be the case with yours. “

Do you send emails about theme update?

Regards

I am sorry but your answers are sometimes very useless. I think you don`t really care what i asked you and what i try to learn!

Of course i know that i can see “all updates of theme in my Download section”. But i am asking you something different.

Like i wrote with my first comment, i got no email about porto-updates.

Because of this problem, i got contact with Envato-Help. They wrote me, that i sholud ask YOU, if you send emails about Porto-Updates. Yes or No?

Envato need your answer to find out, if there is a problem with my emails-setting.

Did you notify your customers about Porto-Updates via email?

I will share this Discussion with Enavato as screenshot.

Be patent, pls. I misunderstood about your problem, i am really sorry. In regards to Porto-Updates Notice Email, We are only respond to the customers through comments section and tickets from support system. When customers go to their Downloads section, they will see all related updates. Regards,

Thank you for your response.

hello sir i am a developer and purchase your theme magento 2.0 smartwave theme..i have many issues in this theme please solve it… 1. I am unable to use mega menu..there are no any extension of mega menu. 2. unable to use newsletter and blog extension…. 3. I want to add a slider Also Purchase in product detail page how i can add it?? 4. I want to add a link of home page in main navigation menu..how it can be possible….?? 5. I want to add social share icons in product description page. 6. I want to add price filters and brands filters in category page sidebar. 7. I also want to add a twitter box for showing latest post

Thanks

Please open issue ticket at https://smartwave.freshdesk.com/helpdesk to get the support! Regards,

after i update from Porto 2.0 to Porto 2.1.0, all my products pages can not see photos of items eg: http://www.aliantech.com/original-spigen-samsung-galaxy-s6-case-neo-hybrid.html

because i rolled it back to Porto 2.0 before you checked my site, so you could see the images, do i have to update it to Porto 2.1.0 Version?

Let me check if this issue persists and get back to you very soon!

Regards,

you can check it now, my homepage and product pages. can not show properly

I installed porto 4 days ago with so many problems but now it is installed after all steps but giving an problems such as when we reload our product page two three times so product images not loading correctly. :( Secondly on homepage when we reload homepage two three times so it is not loading completely below product slider not loading on refresh. I’m using Magneto 2 but getting problem with this theme.. Please help me…

Hi,

How can I check this issue on your site? Please open new issue ticket at http://smartwavethemes.net/support/ to get the better support!

Regards, SW-THEMES

Hello. how do i change the menu font size… i try to do it on skin main menu and yet it wont change

Please contact us through your purchased account.

Regards, SW-THEMES

Hello, My client has purchased this theme and I am working on it now. I have been facing a quite unique problem here. Whenever I disable the homepage_slider block from the static blocks, I see the footer and companies block. But when I enable it, I just see till the menu bar. I am totally confused, why this is happening. Can you please help ?

Please contact us through your purchased account.

Regards, SW-THEMES

hey author i have purchased your theme, but I was confused to use, can you help me to configure theme porto, I will send you ftp and Magento admin account to your mail.

Sorry, we’re on vocation at the moment, so cannot check your ftp and your site admin at the moment.

It’s easy to install, you can make your site like our demo site to only click import buttons in the Porto – Settings Panel > Theme Installation.

Regards, SW-THEMES

I need a ” buy now ” button in my website. I am using your homepage 10. How can i do this. The buy now button should take user directly to checkout page.

Also i need to show sold our products with a sold out tag ? could you please help me on this ?

Thanks for using Porto.

Cannot understand where do you want to show that button. In the Menu? or in the homepage slider?

Regards, SW-THEMES

No i need to add a “buy now” button on product page next to “add to cart ” button. The buy now button should take the user directly to checkout page. ours is a very small website with very few products. so i need to take users easily to checkout page, there is no point in adding to cart as i have few products. Hope you understood my questions Thanks in advance

It is not simple task, i cannot say it with some words.We offer installation service based on additional cost.

If you are interested, please contact us through profile page form.

using porto for magento 2. added a configurable product with different 3 separate simple products for color options. the catagory page displays the color wise image from the swatch. but the product info page displays only the default image and not the color attribute image. if a color is selected then the correct sku is added to the cart and the price also changes . but the images in the product info page dont change . please advice

Sorry, cannot understand what is your issue. Please explain about your issue in details with the screenshots and sample urls.

Regards, SW-THEMES

Hi,

I’ve upgraded Magento to 1.9.2.4, but now I’m getting following error on Category pages:

SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘xtreemge_xtreemgear2015_2.yotamilesmagegiant_dailydeal’ doesn’t exist, query was: SELECT `main_table`.* FROM `yotamilesmagegiant_dailydeal` AS `main_table` WHERE (`status` = ‘3’) AND ((close_time <= ‘2016-03-12 06:13:36’))

Sorry, my response is late.

Could you please purchase support extension to get further support? Your 6 months of support period is now expired. Once you purchase support extension, please contact us through themeforest support page again with your issue details.

Regards, SW-THEMES

I’ve just purchased the support extension. Now trying to upload my website on live server, then give you its credentials In Shaa Allah.

Hello,

I upgraded to the latest version of Porto to 2.1 for Magento 2.0.1.

I am getting these errors which I have no idea on how to fix:

TypeError: $(...).owlCarousel is not a function JQMIGRATE: Logging is active jquery-migrate.js:21:2 TypeError: $(...).swMegamenu is not a function TypeError: $(...).stellar is not a function TypeError: $.widget is not a function

I found someone else asking about this and the only reply back was that his site was fixed. What is the solution?

Sorry, my response is late.

Could you please purchase support extension to get further support? Your 6 months of support period is now expired. Once you purchase support extension, please contact us through themeforest support page again with your issue details.

Regards, SW-THEMES

Another issue: custom block rightbar is not dispalying well in chrome browser, you have the same at your demo page (http://45.55.39.151/magento2/porto/demo4_en/affirm-water-bottle.html), from our website screenshot: http://www.clipular.com/c/6210310105464832.png?k=fL6hdG_FLgCbfUViZdezpmg_U6o

Please try to enable merge javascript files in Stores > Configuration > Advanced > Developer.

Regards, SW-THEMES

Didn’t fix the issue, works on other browsers, i think it is an issue in chrome browser windows and mac…

Solved this issue.

Hi, question, i have learned that blog is not standard in latest package, but fully supported? Then i have a question, - how can we set get blog page full width? ( we found an article how to set product page this way ), but have no clue how to set blog page this way. - How to set show blog categories in sidebar, it is not working after installing blog from ahead works. ( we have done it exactly as AW does describe for custom themes).

Website is http://kreativecases.com/stores

Do you mean magento 2 version? If yes, sorry, magento 2 version has no blog extension at the moment.

Regards, SW-THEMES

No blog version CE 1.9.x

Still no answer for full width blog page….

Hello,      I use port theme for magento 2 demo 5. I accessed the ThemeForest website, but does not have available the demo thema 5, only version 1, 2, 3 and 4. For version 5, 6 and 7 has been removed? there is a bug in these versions? Best Regards.

Sorry, my response is late.

Could you please purchase support extension to get further support? Your 6 months of support period is now expired. Once you purchase support extension, please contact us through themeforest support page again with your issue details.

Regards, SW-THEMES

Hi guys, how do i change the icon-mini-cart in icon-cart on my main page ? where can i change this in the css ? Best regards

Thanks for using Porto.

You can change the icon class in /app/design/frontend/smartwave/porto/template/checkout/cart/minicart.phtml file.

Regards, SW-THEMES

Hi, we got a 404 error page when try to import static block, cms pages, and demo. What could be the problem? Thanks Murri Patrizia

Thanks for using Porto.

We already fixed this issue in the latest version of the theme, please try to upgrade your theme version with the latest version.

Regards, SW-THEMES

we have downloaded the theme 3 day ago… and i think this is the last version

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