39326 comments found.
And so the chanting begins…... 4.0, 4.0, 4.0, 4.0….... (Sorry, just getting excited). LOL
Hi there
We are just as excited as you are
Only a few more sleeps, it will be so worth the wait 
Thank you, MB
Forget sleeping….. I’ve been preparing many projects for this version. Will sleep soon…. 
Hang in there 
hi my website has been display BLANK last week,i never found out what happened .till today .its the THEME problem .i changed the theme name .and i can login to back admin system .but can you help me to check what happeend the themes . it was ok .just suddenly BLANK
Hi there
I have checked our system and see that your support ticket was replied to over 5hrs ago, please go ahead and check your inbox
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
Hi, while doing some customization work on Theme Options we accidentally click the “Options Reset” button which we thought would just reset the Menu options. We are customizing the church template but now it reverted back to the original avada theme. Is there a way to revert to the previous settings we have? We already added some custom css. Thanks.
Hey @hatchgrove!
Unfortunately the reset button does revert all of your saved options to their default values. There is no option in Avada to undo the reset, you would need to ask your host to restore a database backup from before you reset the options.
Thanks!
Ryan
You can also export your current configuration in the “backup” tab. So if you want to reset but also save your current configuration, export it first on the “backup” tab, then reset. You can always import the settings back 
Hi, just before I purchase theme, I want to make sure it’s the right tool for me.
I have an existing website that I want to make responsive for mobile.
I have tried many things so far with coding and its not exactly right. The widgets areas are not responding well to @media in CSS and breaking my theme
Can I use this theme as a tool to make my current WP theme be responsive for mobile?
Thanks!
Hey @ayeletf!
Avada is a standalone theme in itself, not a tool that can be used with another theme. So while it is a fully responsive theme, you cannot use it to make another theme responsive. You would need to use deactivate your current theme and rebuild your site using Avada.
Thanks!
Ryan
Hi Ryan and thank you for your reply,
Ok, I get you. Can I customize Avada theme and make it look like my design?
and is there any limitations to where I can place widgets?
Thanks!
Hi there
Without knowing what your design looks like, Avada is easily customisable. However, with the power of the available Avada options and elements the types of designs and layouts you can achieve without customising the theme is truly amazing. I encourage you to take a look at our online demos -> http://avada.theme-fusion.com/ – that showcase only a fraction of what is possible
In terms of where widgets can be added within Avada, please see this help file -> http://bit.ly/1XYufmY
We will be delighted for you to join the largest theme community out there 
Thank you, MB
where can i find these lines of codes?: ’.get_the_time(‘j’).’ ’.get_the_time(‘m, Y’).’
i didn’t find the shortcodes.php file !
i purchased my theme in 2014 , will i have a grandfather support?
Hey @fredericabdou!
The shortcodes.php file no longer exists (and hasn’t for a while!). If you purchased Avada before September 1st 2015, you are eligible for grandfather’d support. Can you please head on over to our support center and submit a ticket with a bit more information about what you’re trying to adjust?
A member of our team will be assigned and reply to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks!
Ryan
Hi! how can i turn “ON” comments? so everybody can leave one? it is checked on on theme options under the blog tab. thanks!
Hello!
The comment control for WP is controlled by your WP settings, go under “settings > discussion” and make sure it is on there 
If you have further questions or need assistance with that, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Avada Support
Thank you, we look forward to helping you!
Hello, is there a way to have the logo change when hovered over?
Hello!
Currently there is not a built in hover effect, but that would be nice to add, I’ll talk toy our team about it. Until then, it can be done with some customization.
If you have further questions or need assistance with that, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Avada Support
Thank you, we look forward to helping you!
Just redownloaded the theme and the layerslider does not exist. Need help!
Hello!
The LS is inside the theme package, when you install Avad it will allow you to also install LS and Rev slider. Go to “Avada > Plugins” in the backend menu, it’s on the left sidebar.
See this screenshot: http://d.pr/i/rABB
If you have further questions or need assistance with anything, signup at our support center and submit a new ticket. Our support team will gladly help! 
Click Here To Create An Account & Get Avada Support
Thank you!
Great thank you
It is a pleasure 
is photo gallery upload option is available.? also can we set single image in a separate url like this http://www.gulte.com/photos/Actress/2/2371/Sonarika-Bhadoria-New-Images/1
Hello!
Currently we rely on the default WP gallery for that, or you can use our built in portfolio feature, or any of the available gallery plugins on the market, many are free. Yes you should be able to set a single url for an image.
Thanks!
Hi there
We would need to take a closer look, please create a support ticket using the link below and provide the necessary info in the support ticket for our team to check
Click Here To Create An Account & Get Support
Thank you, MB
some one bulid with EHOST?
Hi there
I see that you have created a support ticket and our support has replied in turn. If you have any questions please reply to our support and they will be happy to assist you
Thank you, MB
Hello iam updating a site for a client and he has this theme and in the revolution slider all the arrows seem broken http://postimg.org/image/3k9qex7nv/
in preview everything is working correct!
the version is 5.2.3.5
and the avada theme version is v3.2.1
thank you in advance
Hi there
We are only allowed to provide support to verified buyers. Right now your current account does not have the buyers badge. We can assist you with these questions, simply signup at our support forum and then post up a new topic. A purchase verification is required to signup.
If your client has a support account, I would then suggest that you create a support ticket using that support account
Click Here To Create An Account & Get Support
Thank you, MB
good!
Excellent 
Hey. Maybe i`m blind, but i can`t find where to change the hover link color…? Also, is it possible to change hover link color just for the footer area?
Hi there
If you go to -> Theme Options >> Styling >> Font Colors – you will see the options to change the general link & footer link color
If you have any further questions or need assistance please create a support ticket using the link below and our support team will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
Hi, I love this theme! So easy to manage! Thanks for it. I have a suggestion/request for future updates. I would like see the content boxes larger, so it would be easier to read the text inside. That’s all! 
Hi there,
Thanks for the kind words! We love it 
Please email your future request to support@theme-fusion.com and add to the subject ‘Feature Request’
If you have any further questions or need assistance please create a support ticket using the link below and our support will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
I have a couple questions as I’m looking at using this for a large WP project. I bought this theme but have not used it yet.
1) Is there an example of the mega menu on any of the demos? I’ve seen the shop drop down has an image- just wondering if there is a better demo showing what it’s capable of?
2) The page builder: I’ve used page builders before (Divi theme) that are not visual composer that if the theme is ever changed in the future, all text disappears from the website as it is eaten up by the plugin or theme files. If the theme is changed at any time, does the text remain or is it a similar situation that all page text disappears if put back to 2015 or similar default theme?
Thank you!
Hi there
To answer your questions:
1 – If you go to this demo -> http://avada.theme-fusion.com/classic-shop/ – and hover over the ‘Categories’ menu item, you will see the mega menu in action
2 – No, the content you crate and add to any page or post will not disappear if you switch to another theme, or even if you disable the Fusion Builder. All of that data is stored in the database, safely
If you have any further questions or need assistance please create a support ticket using the link below and our support will be happy to assist you
Click Here To Create An Account & Get Support
Thank you, MB
Thank you!!
It is a pleasure 