Discussion on Aurum - WordPress & WooCommerce Shopping Theme

Discussion on Aurum - WordPress & WooCommerce Shopping Theme

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3572 comments found.

Hi guys,

Thanks for the earlier support! I’d like to know how I can change the logos in the bottom right corner where the transport logo’s like Fedex etc are located. Also I have a range of products with their own product number. When I add a new product the system gives this product their own number. is there a way I can change that to?

Kind regards, Jonathan Salm.

Hi Jonathan,

Can you please paste on Pastebin your entire code that you have used there, then send me the link and i will check if you have made any mistake there.

Kind regards,
—Ylli

Thanks, but I fixed it already. My new question regards the footer. There’s some products showing as; Brands and woman shop with a list of products as shoes, jeans, dresses etc. I’d like to remove this but I can’t figure out where to find it.

Kind regards,

Jonny.

Hi Jonny,

You can find that part by going to Appearance > Widgets

(view large version)

Kind regards,
—Ylli

Hi, First of all , its a very nice and clean Theme. Is it possible to change colour of mini cart quantity cycle from purple to red easily ? where can i find it in css ? Maybe the button colour of refresh cart button also ?

Thank you.

Hi done79,

You can change theme skin by going to Laborator > Theme Options > Theme Styling :)

(view large version)

Kind Regards,
—Ylli

Hi, It says I have been Paid $129 for three orders through paypal. but then I go to the paypal, I haven’t actually got anything in there.. Is there someway I am meant to set up my paypal properly, Where has the 129$ gone… Is it possible to just get it paid direct debit..

Thanks Kathy.

Hi Kathy

It might be a configuration problem in your WooCommerce settings or something else because WooCommerce payment methods are not affected by our theme and thus if you think this issue is not in your site then contact WooCommerce forum and ask for a solution about it.

We are not able to help you with PayPal integration because I personally never used it because I don’t have any business to sell things online.

Best regards

Arlind

Hello hope you are having a great day!

First off i just wanted to say this is a great theme and i love the functionality you did an amazing job!

Now, I am having an issue with my Purchase code, every-time i try to place it into my auto updates layer slider it tells me it is invalid. This is the code i am using e9f97323-4d34-4741-8ee7-f82d2477d70b.

I appreciate the support and the help, hope you have a great one! TTYS

Hi joshuabirge,

Thank you for your kind words :)

Premium plugins don’t allow us to give customers our license number, so on each premium plugin such as Visual Composer, Revolution Slider and Layer Slider update we release a new update to our theme with the latest version of that plugin included, and customers don’t need to worry about that.

If any of theme required plugins has released new update after the date that we released Aurum 1.8, we will include the latest version of that plugin in the next update.

You never need to buy any premium plugins that comes with our theme

Kind Regards,
—Ylli

after update theme and wordpress, my backend site look abit wired and mail function doesn’t work. http://www.raferrithai.com/

Hi ohsu,

Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer :)

Or maybe send us a screenshot of the problem, you can upload screenshots on this site if you don’t know any other service.

Kind Regards,
—Ylli

Hi, Please clarify as following list 1. an error message on dashboard as this link http://cubeupload.com/im/WeTnzu.png 2. When i try to renew my password i’ve got a confirmation message as the line below but nothing happen to me email even in Junk folder. http://cubeupload.com/im/iMRODy.png 3. take so long time for first page load Any suggestion pls let me know.

Regards, OHH

Hi ohsu,

1 and 2: Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

3— Maybe you can give a try this plugin WP Super Cache, it will make your site a bit faster :)

Kind Regards,
—Ylli

Hi,

I’ve purchased in january this theme. My purchase code is:64639bd7-2041-4574-928b-82322cf9e8ee

All works fine, but I have a problem. When I add a product with a long text title, the chekout page disconfigured, I mean, the table that apears on the right side doesn’t fits correctly. Can you check it? Thanks, Sua Estudio

Hi there,

Can you please send us your site URL first? We need to investigate your site and then get back to you with possible solution

Kind Regards,
Art

I recently purchased this Aurum theme and I have installed it and followed all of the install instructions (both the ones that are written and the ones on the YouTube video, however, I can’t seem to get the demo Jewelry theme to fully upload to my website. I have installed it at www.dallas-embroidery.com/utay and only the header part looks like it has uploaded, but the read of the home page hasn’t uploaded, as well as all of the products that are on the sample theme. Can you please let me know what I must do to get the entire sample site uploaded onto my site? Thanks.

Hi bateseric,

1— This happened because WordPress made some changes. But don’t worry, we will update Aurum tomorrow and that tab will appear again on your site.

2— This is happening because you have added this CSS:

@media screen and (min-width: 1200px)
p {
    padding-right: 120px;
    padding-left: 120px;
}

Kind regards,
—Ylli

One last question. I have changed the background of my website (www.dallas-embroidery.com/utay) to be a black background. The issue I am having is on the mobile site. The drop down menu just to the right of the company logo is also in black, so you can’t see it. How do I change the color of the drop down menu?

Thanks.

Hi bateseric,

We have moved our support system to Ticksy, which is more advanced and secure support system management.

From now on, if you need our support please just write a ticket on our external support system.

Take me to item support >

Kind regards,
—Ylli

I am interested in purchasing the Aurum Jewelry theme, but I wanted to know if the main menu links in the header have the ability to have subcategories with a dropdown menu. Please let me know. Thanks.

Hi there,

I see you already purchased the theme, yes they have the ability to have sub-categories but we have just not demonstrated in this demo.

Kind Regards,
Art

On the “contact page” how do I make the google map responsive on mobile?

Hi there,

The Google Map will be automatically responsive so it doesn’t need to get responsive manually.

Kind Regards,
Art

I am having problems with the zoom. When I hover the viewer it doesn’t show where the viewer is and it won’t allow me to see parts of the image. I have resized the view thumb to the same ratio as the image but it still doesn’t line up properly. I would also prefer if the zoom could go over the top of the original product image if possible.

Hi debido,

Can you please write us your site URL here on comments first? We need to investigate your site and then get back to you if we have possible solution.

Kind Regards,
—Ylli

It’s okay I worked it out.

Hi debido,

Glad to hear that :)

Kind Regards,
—Ylli

Hi,

Any idea why this logo isn’t showing as retina? (I uploaded a 750px wide 72pdi logo)?

Here are the settings I am using: http://prntscr.com/a2yuvh

Siet: www.lapdognation.com.au

Thanks

Hi VivaDigital,

You are using an old version of our theme (2.6) and the latest version for the moment is (2.8), please update theme first.

The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure :)

Very Important: Please don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

Kind Regards,
—Ylli

Hi I have just finished making my clothing website with the shopping demo/template you had. And i was wondering if you could tell me how i edit the footer links. Because it has stuff like: Men shop, Women Shop, Contact Us.etc And i would like to change the links/buttons to different ones Cheers Oli

Hi Oli,

To change them, just go to your Wordpress Dashboard > Appearance > Widgets > Footer Widgets.

Kind Regards,
—Ylli

Hi! Is it possible to set a slider or image above the menu, like in this website? http://jkreativ.jegtheme.com/flat/

Hi andre_placido,

This is not possible with our theme.

Kind Regards,
—Ylli

Sorry, another question. I want to use LayerSlider WP like the following website: http://themes.laborator.co/aurum/fashion/home/home-4/?header-type=3&header-top-links=hide&header-cart-icon=5

How can I make something like that? I’m not going to use video, but only images. I’ve enabled the full-width slider settings. But my website shows the menu in white.

Regards

Hi there,

Can you please add the code below to Custom CSS

.transparent-header header.site-header div.nav>ul>li>a, .transparent-header header.site-header ul.nav>li>a {
    color: #000 !important;
}

.transparent-header header.site-header div.nav>ul>li>a:hover, .transparent-header header.site-header ul.nav>li>a:hover {
    color: #888 !important;
}

.transparent-header header.site-header .header-widgets .cart-counter svg, .transparent-header header.site-header .header-widgets .search-form .search-btn svg {
    fill: #000 !important;
}

Kind Regards,
—Ylli

Yes, thanks! Only my logo is still in white. In the future I want to have my own logo. But can I make it also black for now?

Please use this CSS code:

.transparent-header header.site-header .header-menu .logo a {
    color: #000 !important;
}

P.S: in the future please add all your questions in one thread and be very specific. Thank you!

Kind Regards,
—Ylli

I’d like to add a small cart icon (that shows number of items in the cart) and also some kind of search function the the top main menu – how do I go about this?

I just found a comment that referred me to the Theme Options > Header – which would work however my client insists that the logo appear above the menu …..and be centered! – the site is at http://louandjean.com.au/ pw = fashion

is this possible with css or something?

I am trying to have the logo centred – links to the left & cart to the right

I have set that in admin – but instead of cart & search I am seeing the “shortcodes” link ??

Hi there,

Unfortunately that’s not possible if you want to use the centered logo, these options are only available with some of the header and menu types, otherwise that’s not possible.

Kind Regards,
Art

Hello, after activating auto-integration of UBER MENU just a line appears in the header, but no menu. Any idea why?

Hi foxhounds

The right links are linked to a menu created in Appearance > Menus, see here the menu structure:

(view large version)

Then to show those links on the header you must go to Appearance >Theme Options > Header and set the menu to use as right side top links:

(view large version)

I hope this will help you.

Best regards

Arlind

Thanks so much Arlind! Do you know if we can additionally show this: https://www.dropbox.com/s/oj9myii4gwainhh/car%20totals.png?dl=0 ?

Hi there,

You can either select the top links or the cart totals, you can’t get them both in the same place.

Kind Regards,
Art

Hi,Just one simple question, I would like to get a 2 columns in a row on mobile theme instead of only one. Do I have to move something on my css file, but I dont figure how. Could you help?

Thx

Hi muska411,

Please first make sure that you are using the latest version of Aurum, currently 2.8.

Then go to Theme Options > Shop Settings > Product Columns and you will find that option :)

(view large version)

Kind Regards,
—Ylli

Hello! I trying to use a Layer slider with Aurum theme and having some problems: 1. Either creating new or modifying existing slider it does not saving a changes once you get back to the list. The changes you make in the slide menu are visible in preview (inside of the slider menu options), but once you get back all is lost. 2. Of course the changes you make inside the slide menu are not reflected on site (even after I press the save changes button. 3. Once the new sliders loaded (demo) it is not reflected on the site. Hi “hide” button is switched off – so its should be visible. 4. Very often after making some changes in the slider menu, when clicking get back to the list – it (admin system) get frozen in need to be reloaded.

Please help to solve the issues. Thank you Artem

Hi there,

Can you please send us your site URL first? We need to investigate your site and then get back to you with possible solution

Kind Regards,
Art

Hi Art, www.camamila.pink there is nothing there except a demo theme. I mean was not installed any external plugins. It is really buggy when I am trying to save the changes in the slider menu. Please help. Artem

Hi Artem,

Sorry for the late reply first, can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
Art

Hi there I purchased AURUM theme, Layer slider is asking me for the purchase code in order to get the recent updates.??

Hi funkymody,

Premium plugins don’t allow us to give customers our license number, so on each premium plugin such as Visual Composer, Revolution Slider and Layer Slider update we release a new update to our theme with the latest version of that plugin included, and customers don’t need to worry about that,

You never need to buy any premium plugins that comes with our theme

Kind Regards,
—Ylli

Hi again,

How can we enable the sorting option on this page: https://vanasperenschoenen.nl/shop/ ?

Thanks!

Hi there,

Have you enabled the sorting in the theme options? If not then follow this screenshot to enable it.

Kind Regards,
Art

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