498 comments found.
HI, i have a serious problem of my website here is the SC : http://prntscr.com/aqwvda did you will help me make my website working perfect again, after i renew the support??
Hello,
We’ve sent a reply to your support ticket. All the best.
Im interesting with this theme. but i need room management too. room management plugin that support with your theme?
Hello,
A solution we can recommend for rooms booking is the WooCommerce Bookings plugin. Also, you can browse Code Canyon for a high rated bookings plugin and choose one that you like. It is a good ideea to ask the plugin’s developers if they think any compatibility issues could appear with the theme and the included plugins, just to make sure. All the best.
Hi, do the pricing table on HTML work for WP version as I can’t seem to make it work. Please advise. Tq
Hello,
If you are talking about the pricing table in the Rooms Listing page, we have the same page, with that pricing table, in the demo content. If you import the demo content, you should be able to see it in the Custom Rooms Listing page. If you are talking about another element, please let us know which. All the best.
Hi, what I means is http://demo.curlythemes.com/html/leisure/members.html. Do this available on your WP version? Thank you.
We’ve sent a reply to your support ticket. All the best.
Please help me with something i need to add a booking engine in the web itsnecessary to include 2 things:
functions.php function hopa_wbe() { wp_enqueue_script( ‘script-name’, ‘https://yieldagent.ch/wbePlus/incubator.js.php?hotelID=####&username=#####&password=#####', array(), ‘1.0.0’, true ); } add_action( ‘wp_enqueue_scripts’, ‘hopa_wbe’ );
head <script type=’text/javascript’ src=’https://yieldagent.ch/wbePlus/incubator.js.php?hotelID=####&username=######&password=#####'></script>
but doesnt work Why? have you a idea?
Hello,
Please open a ticket to our support: https://curlythemes.zendesk.com/hc/en-us/requests/new with a link to your page and a few details about what you are trying to do, like how and what info you want to send to the booking engine, and we will take a look. Thank you.
Hi, I had purchase your html templates before. May I know do you had any screenshot showing how the Contact Form 7 checkbox and file input look like? Thank you.
Hello,
In this theme, we are using Ninja Forms plugin as a form building solution. We have a dedicated chapter in our documentation, where you can see some screenshots and usefull links and ifo: http://docs.curlythemes.com/leisure-wordpress/#ninja-forms All the best.
Hi, I saw Contact Form 7 at http://docs.curlythemes.com/leisure-wordpress/#plugin-integration-2. Doesn’t this means the frontend form is work well with Contact Form 7? Tq
Yes, you can integrate Contact Form 7 in the theme and it should work fine. The difference is that, for Ninja Forms we have several custom features and improvements for a better integration. All the best.
I want to know what’s the issue improved for today’s update as I’ve just purchased last month.
I’ve been looking at any solution for the parallax RTL since it’s not working well. Maybe there’s a patch on this update?
Also I want to integrate the booking system and its backend. How much if your team will do it?
Hello,
The update includes only minor bug fixes and a Visual Composer update. We haven’t addressed any issues related to parallax. Please open a ticket on our support with a link to your page with the parallax and we will take a look.
We are working on our own solution for booking, but it is hard to say when it will be ready. In the meantime, if you show us your booking system, we can take a look and see if it is something we are able to help you with. All the best.
Hello.
I want know, where i change subtitle text (ex. ROOMS & SUITES, 12 COURSES) in Services menu?
Hello,
That is the Description field for each menu element. If you can’t see it, click on Screen Options, at the top right corner of the screen, to reveal the top panel and check the Description box to add it in the options. All the best.
Hello. It work. Thank you
Please tell me how I am suppose to make sub-categories inside the secondary Menu section. We want to consolidate a lot of pages within the secondary menu. http://puravacation.com/
Hello,
The Secondary Menu does not have three levels depth, it supports by default only a two levels menu. The Main Menu is designed for a deep structure, as it supports as many levels as WP allows. All the best.
Hello. my webste shows this line: Fatal error: Call to undefined function ninja_forms_get_all_forms() in /var/www/virtualhost/laconca.it/wp-content/themes/leisure/framework/framework.ninja.php on line 350 How can i resolve this? Thank you
Hello,
Please make sure you are running the latest versions of the theme and the included plugins, especially Ninja Forms. If you do have the latest versions or updating does not fix it, please open a ticket: https://curlythemes.zendesk.com/hc/en-us/requests/new with login data and we will investigate. Thank you.
screenshot here : http://imgur.com/QB3Q597 what could you do ? thanks
Hello,
That javascript is a public library we are using, doubletaptogo, that you can find here: http://osvaldas.info/drop-down-navigation-responsive-and-touch-friendly We did a check ourselves right now, there is nothing wrong with the file. If it is not something local, then it has to be a false positive. Please ignore it. All the best.
We have contacted Avast and we have their confirmation that it was a false positive and it should be fixed in the new virus definitions update. Thank you for letting us know about this issue. All the best.
When I try to import demo content its upload the images but wont create the pages. Its stuck in step 2 and screen is empty. I tried secont time and step 2 is now full with already exist warnings and it wont finish the proces. And I tried this for about 4 hour. What should I do?
Hello,
Please make sure that your WordPress install is functioning properly and that you don’t have any restrictions on your server that could cause this. If you open a support ticket with a link to your website and WP login data, we can take a look and let you know what is causing the issue. Thank you.
Hi thanks for incredible fast response, currently I’m trying new hosting with newer PHP version. If this wont solve the problem I will open ticket thanks again!
Hello, i have 2 questions. 1/ How can i set up individual web browser description of Main Page? The Theme is automatically filling the header tag description like a part of it, and it looks realy strange, cause i use there tags with icons etc. 2/ How can i better setup Search Result page? I need to hide the “Search Result” title in header and set up fix hight of header picture. Also put regular Header in correct language in to the body part of search result page. And finally hide the icons of datum and comments in search results under results headers.
Thx a lot for quick answer!
Hello,
The issue with the icon tags sound similar to an issue that appeared with one of our previous version, but it was corrected since then, several versions ago. Please update to the current version and, if you still see the issue in the description text, please open a ticket on support and we will take a look.
In regards to your needs to customize the Search Results page, you should use a Child Theme to change the default settings. The Search Results page inherits settings from the general settings and you would have to use custom code, if you want to change the default. All the best.
Sorry but i use last updated version 1.6.2.2 and still have the problem with the browser string
Please open a ticket here: https://curlythemes.zendesk.com/hc/en-us/requests/new with a link to your website and we will take a look. Thank you.
Hello. How do I reduce the hight of the copyright area of the footer? It’s to high for me. Thanks
Hello,
The copyright area size is default, you need a simple line of code in the Custom Code field to change it. Please open a ticket: https://curlythemes.zendesk.com/hc/en-us/requests/new with a link to your website (or screenshot if it is not live) and we will give you the appropriate line of code. Thank you.
How Do I update Visual Composer for license activation.
Hello,
You don’t need to activate the license, this is for users who bought Visual Composer directly, not for users who have VC free with a theme. If you can’t update VC automatically, then you should delete the plugin and install it again. This way, you should get the latest version. If you are not able to update VC, please open a ticket on support and we will help you. All the best.
Hello, where can i setup header background and title for the Search page results? Thx for quick answer.
Hello,
The Search page header background is inherited from the global settings. The title has to be translated from the theme’s language file. We suggest using a child theme when translating the theme, so you won’t lose the changes after an update. If you need further assistance with this, please open a ticket to our support and we will help you. All the best.
Hello, thank you with search header picture. I just need to know, how to manage rest of search result page. Where i can setup right side bar etc?
Hello,
The sidebar is at Appearance > Widgets > Blog Widgets Area. All the best.
I am using this theme. My admin panel is working very slowly because of Visual Composer. I can’t do anything. I also know that it’s not about my server. Please help me.
Hello,
Please open a ticket on support with a link and WP login data and we will investigate on your platform. Visual Composer is the most popular tool for content building, so it shouldn’t cause such issues. Thank you.
hi, Really like your work. I want to use this for me new website which is multilingual (English and Arabic versions). I need to ask before purchase:
Dose theme WPML ready? Does theme support RTL languages?
Waiting for your reply….
Hello,
The theme is not designed for RTL languages, it could work, but we do not guarantee compatibility with it, as design issues could appear. It is WPML ready, many of our clients have multi-language websites using WPML. All the best.
Hello,
can I setup the amount of the rooms int the reservation system?
Hello,
I am not sure I understand the question correctly. If you are talking about the Price per Room rate that appears in the Room Booking form, yes you can edit that value. If this does not answers your question, please let us know. All the best.
How and where can I embedd a favicon?
Hello,
The image upload field for the icon is at Appearance > Customize > Header > Site Title & Taglines > Site Icon. Let us know if you can’t find it. All the best.
Hello, I’m trying to import the layer slider dummy via the import button on my admin but it’s not working. How do i import the layer slider dummy content? Thank you
Hello,
The slider plugin solution we are using is Revolution Slider. You can read a detailed guide about the import process in our documentation: http://docs.curlythemes.com/leisure-wordpress/#importing-the-demo-content
If you can’t make it work, please open a ticket to our support and we will help you import it. Thank you.
Okay thank you. But how do i add the weather shortcode to the top right corner of my site like you have it on your demo site? Thank you.
You can read a short guide here: https://curlythemes.zendesk.com/hc/en-us/articles/207902396-How-can-I-place-the-weather-in-the-top-right-corner-
Let us know if you need our help. All the best.
