2095 comments found.
is it possible to change the attachment image destination url to be an amazon link? Like what this site does? http://www.thisiswhyimbroke.com/
Hello Flaktrak,
If you use a button or other module you should be able to add link to an other page.
If you have more questions please contact us on our support forum.
Regards
Would you ever consider adding other social media types? You have a ton of art oriented ones – but if you’re making a business site – theres no Yelp, Tripadvisor, Zomato, OpenTable, or Foursquare. Just a suggestion – it’s actually the only reason I don’t recommend this theme to clients who have local businesses. Thanks!
Actually, I’ve seen tickets on people requesting Email & RSS ~ so if you have a moment to add those as well – I’m sure they’d be grateful.
Theres at least a font awesome icon for 3 of those – fa-yelp, fa-tripadvisor, fa-foursquare
it seemed like thats how you were adding them in at least
Hello Mookyjooky,
We added some new socials icon lately, could you please create a ticket on our support forum and give us a list of the icons you would like.
Regards
the google plus button on social share box is leading to an 404 page.
Hello Joanamarques,
Thanks for letting us know about this problem, it seems to be only in the demo.
This works if you use the latest version of the theme.
Regards
I am using the latest version of your theme. The problem still exists.
the mobile wiev problems did not get fixed with the latest update, still waiting for help. (before it worked and but now elements that ere side by side dont show up right.. part of content dont show up at all)
I tried politely ask you before this.. You know that i cant use support because my time is expired, i also tried politely say that i bought this before i agreed to 6 months, but i need to quote envato publicly since you did not get the hint: “contact the author directly to request support in line with the original terms of purchase.” So where can i submit my ticket?
Hello! I have a couple of pre purchase questions. Is it possible to choose a different font (or font options) for different header styles (H1, H2,…)? And, is it possible to update and use our personal fonts, apart from the Google ones? Great Theme, by de way, I think I finally buy it, I find it very complete and versatile.
I meaning upload* instead of update*
Hello Josegosalbez, thanks for contacting us!
Yes it possible to change the font depending on the heading styles.
For the custom fonts it depends, but you should be able to add your fonts easily.
If needed you can ask our support team on our forum.
Thanks in advance and do not hesitate to contact us if you have other questions.
Regards
Thanks for your quick response!
Hello again!
I have one more question. I’m trying to figure how to add images as links enriched with animation or some sort of effect. This is a need for my client. I know I can use the “Staff Carousel” but I would like to know if it is possible to use the “Icon Boxes” with custom images, specially full box images. I would also like to know if there is a “Portfolio Carousel”.
Thanks in advance.
Hello again,
Yes there is a portfolio carousel, for the icon box you can only use the theme icons.
But you should be able to do what you are trying to using our portfolio module.
Do not hesitate to contact us if you have other questions.
Regards
Thanks!
Hi , can you help me to change visualcomposer/portfolio category “ALL” to custom text?
Hello c2astavanger,
You can change the text by translating the theme or you will need to modify the php files.
Please contact us on our support forum if you need more information.
Regards
Hello guys! Do you provide a Sketch template within the package or is there only PSD version of the template?
Hello Bartekhejnowicz,
We only provide the PSD template.
Do not hesitate to contact us if you have other questions.
Regards
Hello! I have a pre-purchase question, Is it possible to customize your preloader? I mean, change logos, background, etc.
Hello iEbyGeek,
Yes this is possible please check the documentation for more information : Pre-loader.
Do not hesitate to contact us if you have other questions.
Regards
Pre-sale question: Hello – does the theme have a maintenance mode? Thank you
Hello Loribarber, thanks for contacting us!
We don’t have a maintenance mode but we have a coming soon page.
If the coming soon page is not enough you could use a maintenance plugin if needed.
Do not hesitate to contact us if you have other questions.
Regards
Thank you 
Hi, when i use admin page (edit demo page, it was too long to load). so i want to update php version from 5.3 to 7.0. Can i use this theme at php 7.0?
Hello SheerPT,
Yes this should also work with php 7.0 but maybe this is not the problem with loading time.
Can you please contact us on support forum and tell us your current server settings.
Regards
This theme will not activate on my wordpress install. The theme exists but it hangs once it is activated.
Hello Fradamek, thanks for purchasing Thefox!
It’s maybe a problem with your server configuration, please try to change your server settings to the one you can find in this article.
If that doesn’t fix the problem please contact us on our support forum
Regards
Hi, when i imported classic demo, some pages(creative01~02 etc..) wasnt loaded. It stays 0%,, how can i fix this? also how can i see this demo pages?
Hello SheerPT, thanks for purchasing Thefox!
You mad had a problem while the demo import, please try to go edit the pages and click “Update”. Then you should be able to access the pages.
If that doesn’t work contact us on our support forum.
Regards
Hello! Great theme!
Can you help with french version of the .po ? It seem that Im unable to translate my website because the .po is in your cloud. Is that possible ? Whats my solution ?
Hello TactikMedia, thanks for the kind words!
You should be able to edit the french version of the .po, you should find it in your ftp wp-content/themes/TheFox/lang folder.
If you need more information about how to do the translation please contact us on our support forum
Regards
Hello! I did step by step installation TheFox.zip theme. Soon after, I installed plugins and then imported the ‘thefox_classic_demo.xml’. When updating the page of my website, the following message appears: “Record not found”. Why is this happening? Can you help me?
Hello Thonnymalta, thanks for purchasing Thefox!
It seems you had an error while importing the demo, but you can easily fix this. Please go edit the pages that doesn’t load ( show record not found ) and “Update” the page, then you should be able to access the page from the front end.
If you need more help please contact us on our support forum.
Thanks in advance
Why are double buttons showing when I try to make a new one? I have 7 licenses.
Hello Teehalz,
I think the problem is that you are using an old version of the visual composer with a new version of our theme.
Please go to plugins and deactivate and delete the Visual composer, then go to Appearance > install plugins to install the new version of the visual composer.
Then go edit the pages with the double buttons and edit the buttons module, then update the page.
That should fix the problem.
Regards
Will this affect my current installation at all? I’m working on a child theme—just want to make sure that nothing will happen to the site when I re-work this. Thanks!!
Hello Teehalz,
That won’t affect your current installation at all.
If you want more information please contact us on our support forum.
Regards
Hi, When I create a blog and set the layout to grid, the Read More buttons aren’t visible. How can I fix this?
Hello,
That’s strange, could you please contact us on our support forum and give us a link to the page.
Thanks in advance.
Hi, I hope you are doing well.
I am trying to place a shortcode inside the Tables Values under a Column but instead of showing the content it shows the shortcode.
How can I place this content in order for it to be shown correctly?
Thanks
Hello Leonelargentina, sorry for the late reply.
I am sorry but could you create a ticket on our support forum.
When you create your ticket can you give us access to your dashboard or give us a link to the page.
Thanks in advance.
Regards
Pre sales question! ?Hi!
How easy is if it I were to buy to copy this page layout http://thefoxwp.com/one-page-01/?What i’m asking is if there is a one button export somehow or if within the menu there is a way to copy the style of this page?
Thanks!
Hello Onthetest,
If you want to use the one page page, you just need to click import classic demo, then you will be able to use the one page page. You will be able to edit the content easily using the page builder.
The images using copyright will be replaced by placeholder.
Do not hesitate to contact us if you have other questions.
Regards
Hi. There are three demos in the fox.
I want to import agency 4 or learn agency 4 components. How can I do?
Hello Boyut,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice weekend! 
Kind Regards,
Tranmautritam Team
Hi. Beautiful Theme!.
Pre-purchase question: Since this theme includes Slider Revolution and Slider Revolution lets you install add-ons from their website if you you purchase it from their site, will I be able to install those add-ons if I buy this Theme or I should buy the slider revolution separately?.
Thanks for your prompt reply!
Hello Cgiraldo, thanks for the kind words.
We include the revolution slider in the theme so you will be able to use it and get the latest update ( we update our theme when plugins get updated ).
For other add-ons of the revolution slider they are not include so you may need to buy it.
Do not hesitate to contact us if you have other questions.
Regards
Thanks for your reply. If I decide to buy the slider revolution plugin (separately) so I can get their free addons, won’t it create a conflict with your version of slider revolution?. I mean, technically, there would be two different instances of the same plugin. So, will it work fine? Thanks!
