Discussion on Aurum - WordPress & WooCommerce Shopping Theme

Discussion on Aurum - WordPress & WooCommerce Shopping Theme

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Hi, I am using basic demo setting. Home page’s Product Carousel shows 6 products in PC mode. (I checked that Home > Visual Composer > Products Carousel > Columns count > 6 Columns ) When I check from mobile phone, one item shows in row. Is there any way to change to show two products in row instead? One is two big for screen. Thanks.

Hi there,

Thanks for reaching out! Would you mind providing us with the link to your site and some screenshots with of the concerned area? So that we can offer you with a possible solution.

Best,
Imran

Hi there, thanks for answering question about the mobile menu.

Unfortunately, after testing on other mobiles, it seems the menu button itself is hidden until the user swipe their fingers to the right. How do I make the menu button (the bar icon) to fit the width of the whole screen for mobile screens.

I have attached the screenshot of the problem, and another screenshot of what I want it to do here: https://www.dropbox.com/sh/s1tutzrj4xjdbgj/AADyfo7f4wC05Mh2Gtm0f24Ba?dl=0

Site: http://littlewarblers.co.uk

Thanks

Hi there,

Thanks for reaching out! Please try out the following code to your Laborator -> Theme Options -> Theme Styling -> Custom CSS field:

@media (max-width: 600px) {
  .logo-dimensions {
    min-width: 230px !important;
    width: 230px !important;
  }
}

Best,
Imran

Yay! Lovely… it works. Thank you!

Glad that it worked out for you and thanks for reporting back. If you have any other question or issue related to Aurum, please let us know. Have a good day! :)

Hey there,

I’ve got a problem: The cross (Add to cart) isn’t there if I activate the plugin “WooCommerce Germanized”. Is this a problem with the theme or the plugin?

Maybe you’ve got a fix for this?

Greetings Nico

Hi Nico,

Thanks for reaching out! The particular plugin is not fully compatible with our theme. You may try some alternate plugins of “WooCommerce Germanized” to the following:

https://it.wordpress.org/plugins/

Best,
Imran

Thanks for your answer. But thats the problem: there is no alternative on the german market.

Dear customer,

Support is currently away and very limited, we will be back on April 11.

When we are back, if you still have the same problem just write us again and we, will reply to you.

We apologize for any inconvenience and hope for your understanding.

Have a nice day!

Hello, we bought the template and we have a small problem. I activate the “search” and “cart” icons on the top of the site in the admin panel, but we still can’t see them on the header of the website. Do you know how to fix this problem or how it can be fixed? Thank you so much. Neting

Hi there,

Thanks for reaching out! To enable search and cart icons in the header of your website, please go to the Laborator -> Theme Options -> Header and select the option of ‘Show’ under Top Menu Bar tab and select the “show” option for all the header widgets. For more information, please take a look at the following screenshot: http://drops.laborator.co/10c1K

Best,
Imran

HI, Firstly, I like your template. I found a little bug on mobile page and here is how to duplicate the issue. 1. In theme option > Shop settings > Product Columns 2. Set odd number “5 columns” 3. Check on Mobile page that showing two in columns. 4. 3rd row has only one in columns. Please fix this issue at next release. Thanks.

Hi imteddy,

Thank you for your nice words, and for reporting this problem. We just put this on our to-do list, and if this is a bug we will fix it on the next release :)

Kind regards,
—Ylli

I’ve got a lot of problems/ questions I can’t figure out on my own (I’m new to wordpress and stuff).

1) Buttons: a. I would like to change te appearance of the “read more”-button (find on posts). Screen shot => http://s20.postimg.org/k3bai8jal/Screen_Shot_2016_04_05_at_23_46_24.png b. I would like to change the color (with hover effect) of the checkout-button in the “little cart”. c. How can I change the color (with hover effect) of the “add to basket”-button on the wishlist page (YITH wishlist). Screen shot => http://s20.postimg.org/6dgr9fw6l/Screen_Shot_2016_04_05_at_22_43_44.png 2) Text banners: a. I would like to change the appearance of the text banners you see when you send a contact message or so, see following screenshots of all the text banners I would like to change: http://s20.postimg.org/59wmxhbjh/Screen_Shot_2016_04_05_at_23_25_35.png http://s20.postimg.org/pc6bg41pp/Screen_Shot_2016_04_05_at_23_59_20.png http://s20.postimg.org/wboyt7r1p/Screen_Shot_2016_04_05_at_21_22_57.png 3) Social networks: a. The option to share products doesn’t seem to get through. b. Sharing items from the wishlist page also doesn’t show the social network links/ icons. http://s20.postimg.org/6dgr9fw6l/Screen_Shot_2016_04_05_at_22_43_44.png c. How can I add social media icons (links) to the footer menu? http://s20.postimg.org/c9aowubhp/Screen_Shot_2016_04_05_at_23_46_54.png d. How can I add the option to share blog posts? 4. Online store: a. I would like to edit the following blocks on the “shop”-page and the “single products”-page: http://s20.postimg.org/c9aowubhp/Screen_Shot_2016_04_05_at_23_46_54.png b. I would like to edit the footer menu but seem to fail in entering the menu, adding options next to each other ( now I have three items under each other; faq/ wishlist/ tracking). So I want to add items to the menu that appear under “help” and then social icons under “social networks”. http://s20.postimg.org/c9aowubhp/Screen_Shot_2016_04_05_at_23_46_54.png c. How can I edit the “sorting”-drop down block? and add one to other pages? http://s20.postimg.org/nbfrva5kd/Screen_Shot_2016_04_05_at_23_57_04.png d. When you add a product to wishlist the button changes in “BROWSE WISHLIST”. Well it doesn’t link to the wishlist page (it goes to the 404 page). http://s20.postimg.org/oy4zgihm5/Screen_Shot_2016_04_05_at_23_58_44.png

Sorry for all the questions!! And thank you for your time!!! Loulou ++

Hi Loulou,

1— Have you fixed this problem, because i can’t see this problem anymore, (tested with iPhone 6S).

2— This problem is also fixed.

3— I’m sorry but this is not possible, maybe a plugin can do that.

4— If you haven’t touched our core theme files, such as PHP, JS, or CSS files inside the theme, you will now loose anything :)

Kind regards,
—Ylli

Thank you for the help!

Still need some for the following:

1. So it’s not possible to show the image (http://www.louloujoao.com/self-perception-29/?v=d3dcf429c679) in full. Like you can see the full image here: http://www.louloujoao.com/portfolio/?v=d3dcf429c679

2. My about page (http://www.louloujoao.com/about/?v=d3dcf429c679) looks really weird when viewed on mobile version and I don’t know how to make it better.

3. On the mobile version the menu button is white (http://s20.postimg.org/jamclcfn1/Screen_Shot_2016_05_02_at_23_21_20.png) I would like for it to be black.

Loulou

Hi Loulou,

1— I’m really sorry but this is not possible, and this is happening because your image is vertical. If that vertical image shows full on the single post it would look very bad and long.

2— This is a custom request, and we don’t give support for those cases, because you can handle this from Visual Composer but i will help you this time only :)

So can you please add the code below to Custom CSS on that page only

@media screen and (max-width: 768px) { .vc_row.row.vc_custom_1462178840410 { padding-right: initial !important; } }

.vc_custom_1462137960284 {
    margin-top: 0px !important;
    margin-left: 0px !important;
}
.wpb_single_image .vc_figure {
    width: 100% !important;
}
.vc_custom_1462179002124 {
    margin-top: 0px !important;
}

3— Can you please add the code below to Custom CSS

.transparent-header header.mobile-menu .mobile-logo .mobile-toggles .toggle-menu svg {
    fill: #000 !important;
}

Kind regards,
—Ylli

Can’t seem to get the map coordinates to work. I go to add a new map point and start typing in the search for location field box but nothing auto-fills / pops-up. Any ideas?

Hi Duranike,

Thanks for reaching out! I recognize you don’t have the “Support Subscription” for this theme listed next to your name; we can’t provide support for customers who don’t have the support package.

Best,
Imran

Hello, testimonials are WC default product reviews or a custom post_type of Aurum theme? Thanks

Hi retroriff,

We have 2 different testimonials areas on Aurum, one is on single product, which is part of by WooCommerce and the other is widget.

Kind regards,
—Ylli

I understand that reviews are native WC reviews and testimonials is a WP post_type. While reviews relate to products, testimonials let users write a review about the site, isn’t it?

Dear customer,

Support is currently away and very limited, we will be back on April 11.

When we are back, if you still have the same problem just write us again and we, will reply to you.

We apologize for any inconvenience and hope for your understanding.

Have a nice day!

Hello,

We are confused as to how the order tracking page incorporated into this theme functions. We have checked woocommerce and did not find any option to input tracking numbers into our order details. Do we need to add a plugin to keep a database of tracking information on completed orders, so we can use the “Tracking” page? or can you explain how this functionality will be enabled?

Thank you for your time.

Hi there,

The order tracking system is only implemented with the WooCommerce package and we cannot help you on this part, here is a video that explains how the order tracking works.

Kind Regards,
Art

Hi,

Firstly thanks for the nice theme it i has really cool features for users which to find easly.

I need to improve my webpage speed. I know there is many different reason what making it slowly.

I tested your demo page and it looks like there is a very bad permofmance on it too. I have a speed connection around 25 Mbps.

You can check here: http://tools.pingdom.com/fpt/#!/eEGPHS/http://themes.laborator.co/aurum/fashion/

Perf. grade : 76/100, Load time: 9.46s

What do u think about it and what do u suggest? I need to improvement speed of webpage as well as every buyers of this theme. For my webpage ”/?wc-ajax=get_refreshed_fragments” and ”/ajax” urls are taking to much time.

Thanks

Hi Ghorky,

Thanks for writing in! You may try W3 Total Cache plugin, which is a well know WordPress caching plugin with using the ‘page cache’ function for better performance. I’d also recommend compressing your images before uploading to your site. Always make sure you are uploading images as a minimum in size as possible. For compression, you can use a plugin WP Smush It or an online tool like https://tinypng.com/

It would help us a lot if you could rate Aurum on ThemeForest from your Downloads tab. If you don’t know how just open this link :)

Best,
Imran

Hi again.

I just tested with the Full Page Test in Pingdom Tools.

This specific test was done on April 4 at 18:30:08 from Dallas, Texas, USA. The web page took 8.94 s to load, used 87 requests, and weighed in at 5.7 MB.

The Google Page Speed performance grade for this web page is 69/100.

There’s a ton of more information you can check out here: http://fpt.pingdom.com#!/J8tEi/http://www.lesrina.com I also use cdn. but it is really slow. do you have any suggestion about my page load problem?

Thank you

Hi Husame,

Thanks for reaching out!

#1 You can try W3 Total Cache plugin, which is most famous WordPress caching plugin with using the ‘page cache’ function for better performance. I’d also recommend compressing your images before uploading to your site. Always make sure you are uploading images as a minimum in size as possible. For compression, you can use a plugin WP Smush It or an online tool like https://tinypng.com/

#2 Please provide some more clarification of your requirement.

#3 Please try out the following code to your Laborator -> Theme Options -> Theme Styling -> Custom CSS Editor:

.page-container {
  margin-top: 0px;
}

#4 Please provide us with some screenshots of the area of the currency icons, so that we can provide you with a tailored answer.

#5 To change site title and tagline, please go to the Appearance -> Customize -> Site Identity as per shown here: http://drops.laborator.co/1hIry

Best,
Imran

3 i think that space belons to slider. then how can i edit now? because it didnt work with that codes.

4 firefox shows my website bad. its related to fonts? how can i fix it?

Hi,

I’ve bought this theme and I’m very happy with it. Now I’m having problems with the translation. I’ve set Woocommerce to Dutch, but the theme gets only partly translated. Is there a translation file for the Dutch language or a switch where I can set the language to dutch?

Hi there,

Thanks for writing in!

To translate/rename theme strings, you can do this via Loco Translate plugin. If you don’t have this plugin, please install and activate it in your WordPress site.

1. Then go to Loco Translate > Manage Translations

2. Click “New Language” for the current active theme (if you didn’t created it yet, otherwise ignore this step). On the new language page, choose these options – click here http://d.pr/i/1ewoc

3. After that you will be redirected to the editing screen for theme translations. Before you continue make sure this is true – click here http://d.pr/i/18h0w

4. Follow these instructions to learn how to translate strings – http://d.pr/i/1jsek

5. The changes will be applied immediately – http://d.pr/i/1ju6w

Note: Translation files will be saved to wp-content/themes/{theme-name}/languages folder. Here you have the explanation – http://d.pr/i/1lBCJ

After you make your changes, always save a backup when there is new theme update. After you update the theme (languages folder will be replaced), just move the backup files you previously saved to the same languages directory and your changes will still be applied.

However, you can also use the most famous plugin “WPML”. For more information, please read out the following:

http://documentation.laborator.co/kb/aurum/getting-started-aurum/multilingual-plugin-installation-wpml-3/

Best,
Imran

I’ve changed the menu colors, wich works perfect. But unfortunately there is a problem. When you click on a menu item in the header and slighty drag your mouse a black background shows up. I can’t find anything in the CSS, is there a way to solve this?

Adding the following code to your Custom CSS will fix it:

.nav > li > a:hover, .nav > li > a:focus {
    background-color: transparent !important;
} 

Kind Regards,
Art

Great, t works! Thank you very much :)

It would help us a lot if you could rate Aurum on ThemeForest from your Downloads tab, if you don’t know how just open this link :)

Thanks

Kind Regards,
Art

Is there a way to get the multi language website?

Hi Unique013,

For sure, you can use WPML Plugin for that.

Kind regards,
—Ylli

Hello, I want to buy this nice theme, I’m just undecided whether to instead buy aurum kalium or oxygen, however I have only two little questions, to wich I have not found an answer in the support forum. Is there any problem with https in the installation of these themes? In Aurum, Can I show the name and the price of products in home or catalog page normally below the image, without mouse over? Thank you

Hi there,

Both of the themes are great it is upon your choice and style which one you like more, there is no problem with the HTTPS for these themes but if you’re having any issues we will always be there for you.

Kind Regards,
Art

Hi,

My main menu does not look like the Homepage 2 example. It just sticks on top and doesn’t appear under the main menu.

Do you know how i can fix it ?

Thanks.

Hi Tri Tue,

There seem to be some problems with your site header, have you set the right header settings and not set the header to Absolute cause it will ignore the white background and be transparent.

Kind Regards,
Art

Hi, don’t remember to have modify something like that. Where can i find this option ?

Hi tritue,

Just click Edit Page, and then you can find Parameters and Options area.

Kind regards,
—Ylli

For anyone having a problem with SSL just install a plugin called Really Simple SSL.

Hi inkedHQ,

Thanks for helping other users, can you please tell us what problems did you had with SSL and our theme please? Was that any issue that was coming from our theme?

Kind regards,
—Ylli

No problem, not sure if it was the theme causing the problem or not, but for some reason the images were not being encrypted.

Hi inkedHQ,

Thanks for reporting this, we will see if this is a theme issue :)

Kind regards,
—Ylli

Hello, It shows a blank page when I try to edit pages in admin area.

Hello,

All working now. thank you very much for your support.

Have a nice day.

Love the theme by the way. I’ll be sure to leave a good rating.

Hi inkedHQ,

Glad to hear that, have a pleasant week :)

Kind regards,
—Ylli

i have a problem. i have just installed SSL on my plesk panel. and now i get warning from browsers. it says ” some part of this website is not safe” i don’t understand what’s problem.

http://prntscr.com/an21gj Thank you

Hi husame

I have checked this issue with major browsers and it was working properly, so I have made these screenshots:

Chrome:

(view large version)

Firefox:

(view large version)

Safari:

(view large version)

I think on your computer there is a plugin that puts un-safe content which is not a big deal because it only happens to you. Check with another computer, because the SSL is working fine in your site.


Best regards,
Arlind

yeah. i have solved that problem. Thank you very much

Hi husame,

Glad to hear that the problem is solved now :)

Kind regards,
—Ylli

Hey Laborator, gorgeous theme.

I’ve been unable to find the option to set the header background transparent.

In “Theme Options > Header”, “Transparent logo” is set to “Yes” and “Upload/Choose the transparent logo image” is the white logo provided with the theme.

I hope you can assist me with this issue.

Best regards.

The site is under construction and my client prefers it to remain secret, where can I send you the credentials in private? By the way, I was wondering if there is any option to set it automatically since it’s shown in the Victoria Beckham demo, I have no problem in coding a custom solution myself or copying it from there..

Nevermind! I just found the option in the pages editor, below Page Options > Transparent Header.

Glad to hear you found it :)

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