10688 comments found.
Can anyone tell me if you have this theme working with 2.04 version. My site is down after trying to update from 2.0.2 to 2.0.4. This is a security release and should not have any impact doing updates, correct?
For some internal issues, we had no chance to check whether our theme is fully compatible with 2.0.4 ver or not. However, some of our customers upgraded to 2.0.4 without error.
Regards
When is the slider function being add to the theme of magento 2? I’m having troubles using the code of it.
For some internal issues, the new version of Porto will be delayed. However this should be done within a month.
If you need any help related to theme, pls contact us via helpdesk!
Regards,
Hey! i’m installed porto magento demo 18 or Home Version 18 but how can i remove the white space on the header where the menu at, check http://www.jass.se/. i would like it to be just like on your demo http://45.55.39.151/magento/porto/index.php/demo18_en how can i do that?
Thanks for using Porto,
Please open new ticket at our help desk. We will help you on this
Regards
Question i can not get the header/ menu bar to full width, what is the custom code to get this done? In settings it doesn’t do the trick…..
Header/ menu remains small, see link:
http://www.clipular.com/c/6589796267327488.png?k=z2OndOxmHmFHIpwCxANdRXlIfnk ( product page) http://www.clipular.com/c/4743338287169536.png?k=NDkp2qPDvh4kdTeX6lvvlaElySM (homepage)The body is full width. Can i use this as well to get the footer full width?
Sorry, my response is late,
It will need some customization in /app/design/frontend/smartwave/porto/template/page/html/yourheader_type.phtml file.
Regards,
After Magento update to 2.0.4 the system no longer works. My host provider tells me it is your extension and provided the following:
Hi,
Looking into the application, it appears that errors are within the application that are preventing compilation from proceeding as shown: (will send in ticket)
It appears to relate to the Smartwave extension. You can reproduce this issue via:
php d memory_limit=2048M -f bin/magento - setup:di:compile
This may be preventing the static files from being generated as well.
Sorry, my response is late
Could you pls ignore comile at this time. We wil update this in upcomming version
Regards,
I do not know what you mean? Do I revert back to 2.0.2? Or do something else? When is the next version coming out?
The CSS does not work after the upgrade unless you compile
We are going to release new version next week. This should be a big update for Porto Magento 2. Please open ticket at our helpdesk to get the support,
Regards
We updated Porto v 2.2.0. For compilation issue in magento 2, its fixed in theme files. But need to check this article to fix the compilation issue completely Alex: http://magento.stackexchange.com/questions/92617/magento-2-setup-compile-error
Regards,
Hi,
I want my left sidebar (of category page where price slider and subcategories are listed) to be sticky. Because when we have many products, left side got white blank. So i want it to be sticky so that if products are even 10000+ then there is no white spaces should be visible.
You can take this as feedback also, because all websites are now using.
My support is expired, but i expect solution at least, so that i can implement it myself. Please provide the solution.
Thanks
Sorry, my response is late,
It will need some customizaton. Pls refer this post: http://magento.stackexchange.com/questions/64129/how-to-display-layered-navigation-inside-a-sticky-sidebar-in-magento-ce-1-9
Regards
Hi there, I want to have the same mobile header than in Tablet view, so Logo left align and toggle menu right align. I’ve tried to find the way in theme options. but it seems CSS is needed..
Thanks in advance
Yes, you will need some customization!
Regards,
i installed lastest build of porto template on my 1.9.2.4 version of magento. there are three patch files but i dont know which patch files must be patch to my system and which order..
Please install two following patch included in theme package:
1. Configurable Colors 2. Security patch
If you have any further questions, pls ask us via helpdesk.
Regards,
I just installed porto on magento2 and it looks nice, but I have an issue… It always shows 2 columns on categories grid… no matter what value I put in Products Grid Columns from the settings.. It always displays 2 columns. Could you help me?
Thanks for using Porto,
Please open new ticket at our helpdek to get the support,
Regards,
Setting production mode, not working.
$ php bin/magento deploy:mode:set production Returns:
Command returned non-zero exit code: `php -f /home/azpeitia/public_html/tienda/bin/magento setup:di:compile-multi-tenant 2>&1`
When I do:
$php -f bin/magento setup:di:compile-multi-tenant Returns: [ReflectionException] Class \Smartwave\Megamenu\Model\Attribute\SubcatColumns does not exist
I need to fix this ASAP.
Thanks for using Porto,
We are working hard on new version of Porto. Pls be patient, new released version should be completed with this bug fix.
Regards, SW-Themes
Sorry but I have purchased this theme and I have to finish a project. I can’t wait, I need a solution in this moment.
Because of some internal issues, the new version will be delayed, however this should be done within a month.
I will notice you anytime we have solution for this issue.
Regards
hi, can you tell me where is the css file i should modify to change the color of the countdown timer for daily deal extension pls
Sorry, my response is late
you can customize in System => Configuration => Daily Deals the color of countdown and informational block
Regards,
Setting production mode, not working.
$ php bin/magento deploy:mode:set production Returns:
Command returned non-zero exit code: `php -f /home/azpeitia/public_html/tienda/bin/magento setup:di:compile-multi-tenant 2>&1`
When I do:
$php -f bin/magento setup:di:compile-multi-tenant Returns: [ReflectionException] Class \Smartwave\Megamenu\Model\Attribute\SubcatColumns does not exist
I need to fix this ASAP. We bought the theme with other account, but we have the paid license.
Thanks for using Porto,
We are working hard on new version of Porto. Pls be patient, new released version should be completed with this bug fix.
Regards, SW-Themes
When will the new version will be ready? Also I’m getting constant: TypeError: $(window).stellar is not a function.
I would like to notice you about New version of this bug fix was released last week.
Regard,s
2nd question: Is it possible to change from demo settings to a different one without making a mess? if so, how can this be done?? just clicking it, doesnt change anything
Sorry, could you pls clear your question. I cannot understand what it is.
Regards, SW-Themes
I have some problems, and questions, f i for example import data site number 5, the frontend gets main content from how your demo 5 looks but the header from a other demo
Thanks for using Porto
I am not sure of what your issue is. I will need to look over your site to see what’s happening…
Regards, SW-Themes
hi, where is the infinite scroll for products list in Porto for Magento2. I read this is a feature but i cant find it?
Thanks for using Porto,
Sorry, this feature is not included in Magento 2 yet. We will update it in next version.
Regards, SW-Themes
Btw, could you please consider to update the review to 5 stars? It would encourage us a lot.
sure i will, can you please answer to my question about Mango somewhere, i need to fix the issue about vulnerabilities of Ajax Cart and othe extension at risk as you know.
Mango will be available again in the early next week with fixed patch.
i’m interested in “Porto theme” for my web site. but the web site is going to be in Hebrew (at least at the beginning) does your theme support ‘Left-To-Right’? is so, what is the procedure after purchasing and installing your theme.
Thank for being interested in our Porto,
Yeah, Porto theme (Magento 1) is compatible with RTL Language
Regards, SW-Themes
Hey! Is there a chance to activate the tooltips like:
Hover over me <script> $(document).ready(function(){ $(‘[data-toggle=”tooltip”]’).tooltip(); }); </script>
Sorry, my respond is late,
Yes, you can
Regards,
ticket #1561 has being Processed since 9 days 19 hours still not able to solve my problem!
I always respond to every your email. Something is wrong some thing is wrong html content inserted into product description. I hope if you have a chance to check your html content or try to remove it from product description tab to test your problem again. Please read our comment in your ticket.
Regards,
is this template support chinese?
Thanks for using Porto,
Yeah, it is
Hello, I created a ticket in the forum #1844 2 days ago but no one replied. The problem is with the checkout page. It doesn’t display coupon codes options. Also what I noticed just now looking at your demo 7, which I’m using, your checkout demo page looks completely different – better than mine. I would like such a checkout page. Can you reply to my questions in the forum?
Sorry, you have created many tickets, we till supporting you in ticket 1602. You should put all your issues into this ticket, that will help us easy to control your issues.
Regards,
Ok, done, thanks