732 comments found.
Hi, your theme is very impressive, I like it a lot. It would be nice if had an html version. I have issues with wordpress plugins. If available please reply me. Keep up the good work
Hello! Glad you like it 
I’m very sorry, but there is no html version, we develop directly in Wordpress as nowadays making the html version costs the double and gives no worthy return…
there is no sound in the player on the home page
Hello, is very hard to give you a solution from a generic request like this, can you please open a topic on the helpdesk and link your website too? If you already did, we are answering to the requests in a couple of hours. Regards Igor
Qantum Themes,
Noticed that your profile said you were available for freelance work so I sent you guys a theme customization inquiry. Check it out and let me know what your team can do.
Fantastic work on the theme looking forward to hearing from you guys. Thank you!
Hello, in this period we are really too busy to accept large works, so if you mean small customizations we can help but unfortunately not for big projects.
Hello , I really like the template, but I have some doubts about the store. Is it possible to change color or size a product that is for sale ? I only see that you can choose quantity , thank you!
Hello, sure you can, these settings are in the woocommerce products itself. We didn’t develop the WooCommerce plugin, is a third party plugin, and it is the most widely used worldwide. It allows to do practically everything you can need with an e-commerce, so this includes for sure size and colors.
For all the ecommerce details please check Woocommerce manual. Thanks!
Thanks for your answer! We know WooCommerce has a feature that handles product variations. The question is, were you aware when you developed the theme that people could use variations? I mean, if we use variations, will they work correctly in your theme? Thanks again!
I’ve just set a product with variations so you can check:
http://qantumthemes.xyz/vice/product/woo-ninja-2/
If you have any more doubt let me know, thanks!
i have a small problem… I work with visual composer and the accordion didn’t work on mobile… i think it’s a jquery problem. Do you have any solution? Thank you for your perfect support
not only mobile – desktop too, i test it now
no, it’s a ajax loader problem
and a new Problem, sorry.. have themeforest a edit Button? in your artist widget, between the music genre is now /////// ... ! there is no space between…. it looks really weired
so, i have do many test’s… the problem is really the ajax loader… on mobile, he doesn’t work.. you can see this on the mobile music player, the music don’t play if you do swith any site…. and the visual composer have a problem with the loader, too… the accordion doesn’t work 
.....
Hello! The visual composer has lately separated all the js, so it loads a script only in a page containing a certain component. For this reason, if you use visual composer elements that requires javascript, like the tabs, you need to exclude them from the ajax loading. To do so, just copy the url of that page, and put it in the HREF ignore list, separated by a comma, in the settings of the Advanced Ajax Page load.
This allows you to make exceptions for those special pages. Thanks!
Hello, it’s very strange the space should be there, unless you have some font which hides spaces or some css rule. Anyway you can check this in the plugin qt-widgets/widgets/artist-widget.php
at line 74 you will find this :
$string = implode(" / ", $array);The separator is ” / “
i doesn’t have the advanced ajax loader….
About the visual composer, I thought we were on the SLAM theme as we bundle the plugin with that theme, very sorry for the wrong answer. Vice works with visual composer only disabling the Ajax page load in Appearance->Customize->Ajax page loading
is there any other page builder that works with vice ? an in the artist-widget.php is on the line 74 a other code – in the vice theme is no sperator – in slam theme is the operator … thanks – on you demo theme is this mistake to – if you have 2 genres – at 2 genres it is written together, with 3 genres are 2 co-written and 1 is separated by a /
QT widgets Is a plugin bundled with vice, under uploads/plugins/ About page builders, the Bootstrap Shortcode is the most fast and simple. I don’t know about others, unless you don’t disable ajax. The page builder is not incompatible with the theme, is incompatible with ajax page loading, because they don’t provide a reload method.
and the problem with the separator / ? thank you – very good support
Check in plugins/qt-widget in the file artist-widget.php
You should have at line 74 the categories code with as separator ” / ”.
This has been introduced in the latest theme version, so maybe if you had an older theme version, or if you didn’t update that plugin, you may still have the separator space missing.
You find anyway the updated plugin the the theme folder, under the /plugins subfolder.
You can unzip it locally and upload it via FTP. Thanks!
works, thanks – perfect three last questions: if i load my site,it shows the ajax loader and for a little moment a white box… What is this ? Is there any mistake and the second question: Is it possible to show more releases automatic in the player and not only the last added ? I mean without the “add all tracks”... and how did you make the contact form in the home mudular theme demo ? i can’t install the demo content, because my site is ready…
Thanks – these are the 3 last Questions.
Sorry for late reply, we don’t receive notifications from here, for this we have the support forum
The contact form is with Contact Form 7 plugin (free)
The loading: I think you see the loader of Revolution slider, it has its own settings in the slider settings.
Player: no it shows only the last one. But you can create a custom release and set order -9999 and add to it all the tracks you want, using it as a Latest Promos. Normally all the sites as juno, beatport and itunes has the player empty when you first enter.
Hi Igor – i have a big Problem…. I upload some realeases, but only the last upload is in the Player. This is only in the new 1.5.0 Version. In Earlyer Theme Versions, i had this Problem not. Website: www.heidewitzka-festival.com
P.S.: My name is Philipp S. .. We wrote the last few days by e- mail.(Slam Theme switch)
Hello! Only the last release is in the player, is normal, then people can add them.
Why does http://ham.my/1UY1WqI not automatically populate the playlist of the player when http://ham.my/1ZPM3Ck has music? It’s never worked properly, even after updating to the latest version. Scrolling in Microsoft Edge also doesn’t seem to work.
Hello, because your last release
https://www.voidancerecords.com/release/amanya-amariel-love-clouds/dowsn’t have any mp3 sample url for the tracks, so they are skipped.
Hello, can I buy the theme events plugin only somehow? and/or also can I pay you guys to get the theme installed just how the demo looks like?
Hello! The event management is built-in with the theme. Plus, the theme comes with a 1 click demo installation: is a plugin that you install automatically, and clicking a button will install every page, menu and setting like in the demo (only very few differences like pictures replaced with a demo image).
Hi, before purchase, i need to know if the radio works with shoutcast? Thanks.
Hello, yes it does and you can also send us your radio stream if you want us to check it, thanks!
Ran googles pagespeed insights on demo url and you get 39/100 mobile and 45/100 desktop. After this is built out more it’s going to be dead slow?
Depends on the contents you put in the page and on the size/compression of the pictures. Then you can use page compression and js minification by enabling Page Speed on your server, and use a CDN like cloudflare, which usually comes with the Cpanel accout if you have a good hosting.
Why not optimize your demo? Wouldn’t it eliminate performance concerns from potential customers?
We run on modern SSD servers and the page has a creation time of 0.0002Seconds and delivery time of 2.5 seconds, without doing nothing special, and the hosting costs less than 100€ a year if I remember good, so we don’t need to mess up with squeezing scripts and other things.
Every optimization that involves manipulation of sources is the last thing to do after you had the best server possible. And we don’t need better results for the moment. The solutions like CDN and PageSpeed are good if your site has more than 20K visitors a day, we actually have less than 5000, so all these things are not needed.
At the same time, external tricks are not a fix for poor hosting, which will always perform poorly…
Hello. I have a number of issues:
1. I noticed that the Radio Chanel is not integrated (does not work) with “Modules” custom post. I also noticed that there is no set template for the radio Chanel. Is this an error? :/
2. I have added a few widgets to the main sidebar and I am getting an error. Also, the instagram widget is only showing a few (under the selected amount) the facebook and twitter do not display. Please click the link to see the sidebar: https://maritlarsenfans.com/contentslide/lyrics/
3. I have tried creating a simple slider and this is not displaying.
Any help you can provide would be greatly appreciated.
Please use the support forum, is a very complex request to answer here, thanks!
Thank you for replying!
However, I wrote to the forum support a week ago and still not received assistance. This is when I decided to post the issues here. :/
Hello Sarah, I’m sorry but I can’t find your user in the forum (says not existing)
(http://www.qantumthemes.com/helpdesk/forums/users/SarahRB1098/)
So I’ll try to answer here anyway…
1. There are no radio station modules at the moment. 2. Some widgets, which requires javascript, my not be compatible with the ajax page loading. If you use non-standard widgets of that kind, you can turn off the ajax loading in the theme customizer. Ajax page loading is a cool function but it works fine with standard and well created javascript 3rd party plugins, while others may not work. For this reason, if somewane wants to add such kind of functions, we provided a switch to turn off ajax. Visit appearance->customize and in the Ajax page load, disable the function.
3. For the slider question, is definitely impossible to answer here, please contact us via email to info@qantumthemes.com and explain in detail the situation, adding your wordpress access if possible, and how you were creating the slider.
thanks!
Hello. My username is SSrb1098.
Apart from this issues mentioned above I have a few more to add:
1. I have set the home page to the modular page (aka one page) I have noticed that If I click on a custom post type from the home page…. then I try to go back to the anchor located on the home page (# post type artist for example) it won’t go back to the anchor nor will it do back to the home page.
2. I have three artists in the artists custom post type: On the Biography page (Artists page) http://maritlarsenfans.com/biographies/ I have added a video background. On a single artist post: (https://maritlarsenfans.com/biographies/) I have a background image – The background image does not display nor does the featured image.
3. On a single artist page – under related artists, only one of the three are displayed
Hello, congrats for the theme. Am interested to buy it and I would like to ask some question about it.
1. Does the audio player have the option to connect it with popular audio streaming platforms like soundcloud?
2. Does your theme support or add the option to support the wp post formats?
p.s. for some reason, your theme on preview appears as malware on bitdefender.
Hello! 1. the theme works with the mp3 uploaded to Wordpress or you can import releases from Beatport, if you have a Beatport API key. you can always add Soundcloud as preview of the tracks but will not be playable in the main site player, only in the release single page.
2. No post formats support, sorry, maybe will in the future but I can’t guarantee… The theme already features different unique post types (releases/podcasts/artists/events/radio channels/galleries)
Thanks for the Bitdefender info, will check.
Hi, is it possible to use widgets on main page? For example, instagram, twitter or facebook?
Hello, you can add them to the footer widgets so they will appear as last module.
Hello, why does the radio stream has no sound at all but if i add it in to a brouwser i see a player and i hear music.. the stream i tested was: http://listento.dreamstream.mobi/hits128.mp3 please help i waht to add this to radio stations
There is no way that it opens a stream, the resource linked doesn’t exists…
Hello, ok that stream is down now, but still i cant hear anything if runs so what is the issue? try this link http://listento.dreamstream.mobi/live same provider and i still can hear anything on the website, so please help and can we fix this problem or not. and dont say this stream is not working i hear the misic right now and yes i use only a brouwser and i see the player so
please help.
the link works so why can i hear anything on the website?
try http://listento.dreamstream.mobi/live or http://listento.dreamstream.mobi/hits128.mp3
2 stations and i hear misic in the brouwes but not on the website
it works already i found the issue and it works now thnx
Hello. I’m sorry but in the weekend we don’t do support, as most of the other authors. Also, as explained in the manual, the forum is the place to ask support, not here, as here is not possible to tracks requests and do other things. It also seems the second link was working fine (we tested and it worked the first time) so I guess you just used it and it worked.
thnx you for the information i’m happy it works now thnx you very much!!
I am interested to buy, I want to know is can I translate the theme in french
We provide .po .mo default files. Thanks!
i think i need import…
hello again i need Beatport Api Key …
Hi, the side icons menu is automatically created when you create a modular page, and choose the icons for each module. The procedure is explained in this section of the manual:
http://qantumthemes.com/manuals/vice/#section364 If you have problems accessing the videos, you can download them here: http://qantumthemes.com/manuals/vice/#section445 About Beatport, you need to follow their instructions on https://oauth-api.beatport.com/1) put a good beatport logo and link to them
2) Avoid linking to other websites like itunes or juno
3)ask your api key via email. They reply usually in 2-3 days.
This is the official documentation on how to request the API key: https://www.dropbox.com/s/ebe350rujm74y0g/Beatport%20API%20Memo%20-%20October%202013.pdf?dl=0Friend would like to buy it works player SHOUTcast Radio?
http://stm5.srvstm.com:14596/stream;Hello, usually it works with shoutcast (many customers uses it) but the URL you provided doesn’t work in the browser. Probably you have another URL, or a .pls file containing multiple urls, which can be used instead of this. When you open a url on Chrome and chromes shows a music player, reproducing the music, that means is a valid mp3 streaming url (doesn’t need to end for .mp3 in the address).
on other player options have the following additional information url
http://player.srvstm.com/player/14596/itunes.pls http://player.srvstm.com/player/14596/iphone.m3urtsp: //rtmp2.srvstm.com/14596/14596.stream
http://player.srvstm.com/player/14596/mediaplayer.asxShoutCast http://stm5.srvstm.com:14596
Some of the url above works on the site?
The flow is okay mp3
Shoutcast says “This Account has been suspended.” so I can’t verify, sorry
Please, add Jamendo to social links personalization thanks 
Thanks for the suggestion!
Hi! I´m go to use the Theme in my page, but i will change the host service soon. Can I use the Theme in the new hosting service? Or there is a charge for migrate my page (with your theme) from an hosting to other?
Hello! Yes you can no problem, no restrictions at all!
please , i want to know sir , if i can use this theme to create an arabic website , that meen right layot ???
Hello, it has never been tested with RtL settings, you maybe need a technician to change something. Kind regards
