479 comments found.
Is it possible to use the pagebuilder on posts as well as pages? If so, how do I activate it on posts. Thanks!
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Hi. I’ve bougth this theme. All is OK, and it’s great. But I need to show session in article. will you create shortcode for that ( ex : [session id=”3241”] ). Is it possible to show speaker in lightbox from session template ?
thank’s and good job.
Thanks for choosing this theme
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
What contact form does this theme include? Does the theme include radio buttons etc.?
Hi,
We’re using Contact form 7 for the contact form. And yes it supports radio button too. See this : http://take.ms/0KKuH
Cheers!
Thank you. Can I change the color of every element in this theme or how customizable is it? Also, how can I adjust the theme style to raw HTML code?
Hi,
1.) Yes you can change color easily. We also provide screenshots of theme options as well. Go to item page , click on ‘screenshots’ button and keep scrolling.
2.) Sorry what is raw HTML code? You can put html snippet code but the theme still base on WordPress.
Cheers!
Thank you for your fast response. Raw HTML code from Constant contact. See link: http://support2.constantcontact.com/articles/SupportFAQ/6276?l=en_US&fs=RelatedArticle
I want to embed code from these sign up forms into wordpress but Im afraid that the html code doesn’t pick up the theme style.?
Oh ok, you can do that and this depends. Normally if it’s a text field, it will pick theme stylesheet but you may also have to tweak some css anyway. This depends on how you want.
Ok Thank you. I pretty much set my site up now but unfortunately the program small style tabs and tab name style don’t work correct on mobile. Is there a way to fix this?
Thanks for choosing the theme!
About questions, can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello, I purchased your theme 3 months ago and now when I try and get support it says that my purchase code is invalid? How it that possible if my account says I have 3 months of support left?
Hi,
Not sure if you register to our support site yet? http://support.goodlayers.com
If you did, please provide your access to support site + purchase code. I’ll check on it.
If not, please provide email that you want to use + purchase code, I’ll create an account for you.
Please provide information through the form in my profile page.
Cheers!
I have registered there already. However it says my purchase code is invalid. I do not see a place to add that information under the profile page.
Ok, it seems that my purchase code is now being accepted on your support site. I have submitted a ticket.
I bought a thema and do not support , I used this service only once, and now I can not even take a question? Thank you for respect for your customer!
Hi,
I’m sorry but this is a new regulation from Envato If you have question about new support policy, please contact them directly. We can’t do anything with it too
more info: http://themeforest.net/forums/thread/item-support-picking-up-where-we-left-off/176552
I am searching for a template where user can buy a lifetime account and where I can share a LIVE VOICE Session or Live Chat Session. Something like live lessions. Its possible with this theme?
Hi,
Sorry the theme doesn’t this feature. :/
Thanks for interest by the way
Hi there,
Can this theme support sermon manager plugin? https://wordpress.org/plugins/sermon-manager-for-wordpress/Thanks in advance
Hi,
You may use it as third part plugin but it won’t use layout of sermon from this theme. It will use its own layout.
If you have any further questions, feel free to submit a ticket in our support site 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Is there any way to hide the date stamp on the blog posts?
Hi,
We can hide to do that after purchasing
I’m updating a website for a client who has already purchased the theme.
Oh, then Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
*Please ask for purchase code from your client.
Thank you very much!
Hi there, seems the Twitter widget has stopped working for me now ?
( website is – ktafx.com )
How can i fix this?
About twitter, please check this out : https://goodlayers.ticksy.com/article/1895/
If you have any further questions, feel free to submit a ticket in our support site
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
1) Hello I am creating a gallery with 300+ images and It will be very tedious to set “each” images to open in lightbox, is there a way put a custom script that will automatically just set all images to” Lightbox in Full Image”?
2) When I upload the 300 images it does not display in order, where in file name or via date stamp. Is there a way to let the gallery know to display them in Alpha or Date stamp.
Thank you very much. Great theme!
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
**Please note that you must extend your support pack to be able to submit ticket.
Thank you very much!
My company is not happy with our purchase. We have a client that we are using this theme for and we have put in a ticket due to issues. We did get a response it wasn’t what we expected for help. The person kind of said a couple of words then left without fixing our issue. We had an issue with our video not showing in our header background. His advise was to put the video in youtube and stream from there. Not a good solution but we did it, the video still not up to par. Now our sidebars don’t work on any of the pages and our main menu drop downs don’t work as well. Our client is very frustrated as we are as well. Please advise what we should do?
Hi,
Our dev just answered your ticket : https://goodlayers.ticksy.com/ticket/683885
Hello,
I’m willing to buy your template , but before I need to know if it is possible to add some other ways of payment, like a payment with a credit card using for example (stripe, Pyline, Fpay… ), and a bank transfer,
Because I would use four methods of payment:
Credit card using http://www.fpay-worldwide.com/ PayPal Payza bank transfer
Thank you.
Hi there,
First of all, Thanks for interest Unfortunately, we don’t have those payment gateway in this theme
Please its urgent can u check the support tickets. please
What’s the ticket url please?
Can you provide a clearer explanation on how to use the Custom Tab feature, as the demo provided doesn’t include this page, and the instructions don’t show how to do it?
Hi,
See this : http://demo.goodlayers.com/document/thekeynote/ > http://take.ms/G0K2Y
If you have any further questions, feel free to submit a ticket in our support site
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
I just noticed that uploaded a new update. Do I need to update the thekeynote.zip file and GoodLayers Plugin folder? or just the theme file?
You may update the theme, then update plugin later.
Check this : https://goodlayers.ticksy.com/article/1893/
Hope this help
If you have any further questions, feel free to submit a ticket in our support site
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello
Is it possible for me to get the file DB sample ?
Thanks
Did you mean that you need to import demo site? Please check this out : https://www.youtube.com/watch?v=7qkPd6UnGVY
If you have any further questions, feel free to submit a ticket in our support site
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
How to change menu background color like this: http://prntscr.com/a2jlm2
Unfortunately, I cannot seem to do it with the settings that come with the theme
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Sent a reply through support page
I just created a gallery, but it won’t open in lightbox, what am i doing wrong?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please also provide wp access + site url so we can check on it directly.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Sent a reply through support page
The theme is amazing and I had no problem to set up a whole site quickly for my event. Here the result: http://www.arezzotattooshow.it
Thank you so much goodlayers guys! It works like a charm!
Hey great site!
And thank you so much for kind words. We glad you like the theme
If you don’t mind 5 stars would be really appreciated, it’s really important to us (You can rate the theme by logging in to your profile page, click on ‘download’ tab then click on stars)
Can I use your theme to host a free webinar without charging any fee? My goal is to offer a free online event and free register, to be hold 100% with pre recorded videos. After the free event date I think of charging people if they want access to the videos. Also, is it easy to have your theme translated into another language like portuguese?
You can have free registration but we don’t have feature to charge to access video content. You may have to use another plugin for membership content access.
Yes you can translate using localization.
Thanks for interest by the way
