508 comments found.
What is the link to online documentation? The current one form the download page on themeforest is broken. (this one is broken: http://codeless.co/support?envato_item_id=11941335)
Hello,
http://codeless.co/documentation/Please try again we were working on our servers.
Now its online .
Sorry for any inconvenience!
Regards!
On the page: http://codeless.co/tower/documentation/ , there is a Download Latest Version button, but when I click it nothing happens. But more specifically, I’m looking for a. document or a website that breaks down the features for this theme. b. instructions on how to import the dummy data to mimic this demo: (http://codeless.co/tower/shop/).
Hello,
Features can be found here: http://codeless.co/tower/presentation/index.php/features/
Also to install shop dummy data is so easy:
http://codeless.co/tower/documentation/main.html#import_demoYou can also check our video tutorial:
https://www.youtube.com/watch?v=iTPd__DqAUM&index=4&list=PLVU592YreiCUQhzI_VWqO6Ni9oNWvDFBOLet us know if you need any further help.
Regards!
Hi, I have been trying to disable the Responsive layout from the Theme’s general setting but it does not seem to be working. Is there another way to go about that?
Hello,
If you have disabled the responsive mode, your website normally isn’t anymore responsive. You can check through an smartphone or http://mattkersley.com/responsive/ .
Let us know if the problem persist.
Regards!
Hi,
I have disabled the responsive mode and it is now “off”. However, it is still changing its layout according to the different screen size. What should I do now? Have you got a address I can contact?
Regards
Hello,
Please write us at codeless.co/support. Also give us your site url so we can check it.
Regards!
Please, how do I open the link in a new window on the button? I have add in button.php – ” target=”_blank” – but it does not work
http://www.unigesto.org/sostienici/
$output .= ‘‘overall_button_style’).’” href=”’.esc_url($link).’ <strong>” target=”_blank”> ”> ’.esc_attr($title).’ ’;
Thanks a lot. Best regards
Hello,
Please edit the file buttons.php.
Find the lines:
$output .= '<a class="btn-bt align-'.esc_attr($align).' '.esc_attr($cl_redata['overall_button_style'][0]).'" href="'.esc_url($link).'"><span>'.esc_attr($title).'</span><i class="'.esc_attr($icon).'" /></a>';
if($button_bool =='yes'):
$output .='<a class="btn-bt '.esc_attr($cl_redata['overall_button_style'][0]).'" href="'.esc_url($button_2_link).'"><span>'.esc_attr($button_2_title).'</span><i class="'.esc_attr($icon).'" /></a>';
endif;
and add ‘target=”blank”’ inside ‘a’ tag. Be careful with the quotes.
Best regards!
Thanks, but I do not find buttons.php, I found only button.php
I entered target = ”_ blank”
$output .= ‘‘overall_button_style’).’” href=”’.esc_url($link).’”> ’.esc_attr($title).’ ’; if($button_bool ==’yes’): $output .=’‘overall_button_style’).’” href=”’.esc_url($button_2_link).’”> ’.esc_attr($button_2_title).’ ’; endif;
but it does not work
http://www.unigesto.org/sostienici/
Where am I wrong? Thanks a lot
$output .= ‘‘overall_button_style’).’” href=”’.esc_url($link).’”> ’.esc_attr($title).’ ’; if($button_bool ==’yes’): $output .=’‘overall_button_style’).’” href=”’.esc_url($button_2_link).’”> ’.esc_attr($button_2_title).’ ’; endif;
I’m sorry, it’s better i write you a email on support…
I write you on support, because here tag change what I write…
... on support forum does not accept me the topic, duplicated … but it is not so, refers to another topic – clients.php … I have suggested changing the tag A in button.php, because have not found buttons.php (as written by you), I found only button.php … I added one suggested, but it does not work, opens on the same page … would you be kind enough to write back the complete solution? Many thanks for your patience
Now i understand your problem.
You are using the Call To Action Element not a simple button.
So, go to vc_templates/textbar.php and add the target=”_blank” at the ahref tag line 35.
Let me know
Thanks
Everything I was having problems with in this theme has been fixed with the update of version 1.7. Thank you for the great support and rapid update cycles you provide!! 
Thank you for the kind words!
Hi I purchased the TOWER theme and i am not sure if the theme installed properly. I was getting “theme failed to install” and “Internal server error” after a couple of tries, i noticed that the theme was installed. I noticed some of the features were not showing. For instance the business menu. I received an update to install but it wordpress doesnt accept the update. Saying that plug in failed. Could it be conflicting with another plug in or theme or wordpress? I would appreciate any response. Thank you
Hello,
Are you trying to update the theme or a plugin? Where is the menu missing? Can you show us your site url or any screenshot of the issue? Please write at codeless.co/support, we will assist you asap.
Best regards!
Both. I have the theme installed, but not sure if it is installed correctly because it keeps giving me 404 error messages when i refresh a page or preview a page. Originally, when i purchased the theme and tried to install it, the installation would fail. Giving me error messages, or failed to install. Now, i noticed that there was an update for the theme, which i downloaded the WP friendly download, but WP tells me that the plug in update failed to install. I am not sure if it might be conflicting with WP or a plug in i have installed. I am just worried, that i will be getting error messages after i publish the site.
Hello,
The best way is to send to us your online link and your wp credentials through email or private post on support forum.
In that way we can investigate what really cause this issue.
Let us know.
Regards!
Which email or where exactly would the private post be located in?
Where is the change log for this newer version.. 1.6? The documentation states for changelog “No updates yet” and the item details here on Envato show for 1.4 – the style.css shows this is 1.6. Thanks!
Update: Visual Composer Update: Revolution Slider Update: WooCommerce Fixed: Image Gallery PrettyPhoto Fixed: Some responsive issues on sliders and nav buttons ----------------------------------------------------------------
Awesome, thanks!
Can you optimize your portfolio function by adding editable elements as those in pages? That would be much more convenient for us to do product introduction. The current portfolio option is too simple to add more functional sidebars or to hide project description and project details. These two phrases here are useless for doing product introduction. I would like to send you some pictures of another theme portfolio editing dashboard which is much more functional yet the same price as yours. Could you give me an e-mail address?
Hello,
Thank you for the feedback, we will take it into consideration for future thee updates or for our future themes.
You can email us from our profile page here in themeforest.
Best regards!
Hello,
Suddenly when the browser is at certain widths, my portfolio entries get shifted around and create empty spaces in the grid. You can see the problem at my URL www.samanthahodian.com. How can I fix this?
Hello,
I checked it with different screen widths and didn’t notice any issue. In what width do you see it? Can you show us a screenshot?
Best regards!
So I’m making this one special page, and on it, i want to remove every trace of the navigation header, breadcrumbs, and footer; basically everything that is not the content of the page itself. How may I do this?
Hello,
Please can you show us your site url? I will give the custom css code for that,a s it can’t be done in options.
Best regards!
It’s not complete yet, but i want to remove everything that isn’t in the green image area thing.
Hello,
Please use this css code:
.page-id-2987 .header_wrapper, .page-id-2987 .header_page, .page-id-2987 .footer_wrapper {
display: none;
}
.page-id-2987 #content {
padding: 0 !important;
margin: 0 !important;
}
Best regards!
Hi, how do you change the menu on certain pages? Also, I am having trouble editing the testimonials. I’d like to make the font bigger, but when I do, the text isn’t centered any more.
Thanks for your help!
Hello,
You want different menu in different pages? This isn’t possible. The main menu navigation in the same.
Can you show us your site url? How do you want to change the testimonial font?
Best regards!
Our client would just like the font size to be bigger.
Also, I was wondering why there aren’t any options to edit the colors in the mobile menu?
Hello,
Add this css code
.ult-style-3 .ult-team-member-name-wrap .ult-team-member-name, .ult-style-3 .ult-team-member-position{font-size:16px;}
Change the font size as you want.
You can change the menu bg and fonts at Header Options -> Dropdown options.
Please write at our support forum codeless.co/support for further help.
Best regards!
Visual Composer is not working. Is this theme not compatible with the new version of Wordpress 4.5 ? Its since the update that these problems have started
Hello,
Please download the latest version of theme. We have fixed this issue.
Take a look to this article on how to update visual composer: http://codeless.co/update-wordpress-themes-and-included-plugins/
Let us know if you want any further information.
Regards!
Hi, I have one question before purchasing.
I understand this template is user-friendly, especially for those who are not skilled with CSS. Is it still possible to edit manually the CSS files and the template PHP files or there are some limitations?
Thanks, Paolo
Hello,
No limitation you can customize everything in the code if you want.
Let us know if you have any further question.
Regards!
So far, not impressed with support at all on this theme. I’ve got an issue entered into their own support forum and haven’t received any response in a couple of days. And, I’ve got more problems with the theme to sort out too…
Hello,
Sorry for this inconvienence we will check your ticket asap. Our delay response its about max 12 hours. Let us check your ticket. If its possible send to us the link through this comments.
Regards!
Hey guys,
your theme is great but I a have 2 problems!
1. On the mobile view my brand logo is to big and on the left side over the menu button.
2. On the mobile view the slider revolution on the mainpage is black on the bottom.
http://d-s-elektrotechnik.deHow is the best way to fix that?
Thanks, Jones
Hello,
1. The logo have 2 possibility to make it smaller : the first option is to upload an new logo smaller than the one you have uploaded. the second options is to make the logo smaller in the WordPress Dashboard > Tower > General Option > Logo height and change the size from 200px to 40px.
http://www.clipular.com/c/6092683834032128.png?k=SFqP7mxKZnXl_jLe5uGCOIQwFLkClick on save and your logo will be smaller.
2. To fix the issue with Revolution Slider, you have to set the slider background from black to white. This will resolve the black on the bottom on mobile.
Check in the appearence option of Revolution Slider. http://www.clipular.com/c/5063770596966400.png?k=Z_NDhEiDp3Y9F8XBc5_CS8bOb_cLet us know if you want any further help.
Regards!
Hey code-less,
1. It must be 150px the customer want it, is it possible to change the height of the white header in mobile view?
2. I disable the slider on mobile now, this is the best way i think.
Hello,
1. If you want to change only the header height on responsive use this code:
@media (max-width: 979px){ .header_wrapper { height: 150px !important; } }
2. Add this css code:
.slider#slider-fullwidth {
min-height: auto;
}
Best regards!
Thanks, it works!
But:
1. The header is know 150px but the content starts now under the header. The site content must start at 151px. You know what i mean?
Hello,
The header height also can be changed into the Tower > Header Options > Header Height
Set the height 150px and click on Save.
Let us know if this works.
Regards!
No, it doesnt work.. just the header is bigger the text is under the header, too.
Hello,
Please use this css:
@media (max-width: 979px){
.top_wrapper {
padding-top: 100px !important;
}
#logo img {
margin-top: 0px !important;
}
}
Try to crop the the logo image to remove the empty area round the logo.
Best regards!
It works!
Best regards and have a nice we!
Jones
Can FAQ element not be edited with texts? I am only allowed to choose FAQ style. How to change the title and text of default setting?
Hello,
You can add faq at FAQ menu at the main wp menu.
Best regards!
Visual Composer just stopped loading. I now can not edit any pages with it. I have update theme and all. It will show loading logo and then nothing happens. =(
Hello,
Please make sure you have the latest theme version 1.5 and visual composer 4.11.1. Soon we will launch a theme update and include the latest visual composer.
Best regards!
Thanks. Not sure if you over loooked some of my message but everything is fully updated.
Actually plugin isnt updated. It says “An error occurred while updating WPBakery Visual Composer: To receive automatic updates license activation is required. Please visit Settings to activate your Visual Composer. Got Visual Composer in theme?”
Nevermind. I figured it out. I needed to delete theme AND plugin and then just reinstall the theme and the plugin. The directions werent very clear on that =’( I spent all night trying to figure this out. Thanks for your help!
Hello,
Let us know if you need any further help.
Regards!
Hi,
I am having a problem with the, Our Services page.
I swapped out the text and added images where needed. I got the three columns to look just the way I want except for one thing, the background changed for the whole page for each section from a background image that was being used for the page to a black background.
http://inspectionrobot.com/our-services/I didn’t change anything but the text from the imported page that was to be used, and to add in a gallery instead of text in the middle column.
When I tried to set the background image of each column, two things happened:
1) It showed the background image, but only where the text was. If one column was longer than the other, it was still black. I left that showing.
The second thing the background image did was not line up with pages own background image, which made it look very unprofessional.
Where can I change the columns to being transparent? Did I do something to change the page sections to be black? It even turned black sections I hadn’t touched (but have since deleted as we didn’t need the sections).
Any help you could give with this would be great!
Thanks in advance!
Karl
One final question on the Contact page and we will be able to go live once this is set.
When you go to the page:
http://inspectionrobot.com/contact-us/The map doesn’t come up. I thought I had gotten the coordinates correctly from Google, but it stopped showing the map. What did I do wrong? I know I had to do something.
Ok, one last thing…. on the front page under the portfolio section and right above the footer, there is a huge gap. What do I need to do to close that gap?
http://inspectionrobot.com/I think this is really it on the questions.
Thanks in advance!
Karl
Hello,
This is an example of a correct google map link:
https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d193571.43829084042!2d-74.11808543503125!3d40.7058253625302!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x89c24fa5d33f083b%3A0xc80b8f06e177fe62!2sNew+York%2C+NY%2C+USA!5e0!3m2!1sen!2s!4v1460103676431 There is another element above the footer, which isn’t displayed, just delete it.Regards!
Hi code-less
1) The map answer worked out fine, thanks! I knew it had to be something I was doing wrong.
2) About there being a last element on the front page that is not being displayed, but is causing the space between the portfolio section at the bottom and footer, there is nothing there. I have attached a link to an image so you can see.
http://inspectionrobot.com/footer-issue.jpgHere is the full page in edit mode:
http://inspectionrobot.com/full-page.jpgAnd here is the page I am speaking of:
http://inspectionrobot.com/3) Lastly, do you have any idea what caused the problem with the Our Services page with the background all of a sudden turning black?
Here is the page link for that:
http://inspectionrobot.com/our-services/Thanks in advance. You certainly are a helpful customer support agent!
Karl
Hello,
2. There is a portfolio item above the footer hidden, because you haven’t added a featured image. Just add an image, or choose to display only 2 tows in recent portfolio. 3. It’s because light box gallery plugin you have added.
Add this css at css box:
.dark {
background: transparent !important;
}
If you have other questions please write at codeless.co/support.
Best regards!
Hello,
(and thanks for this beautiful template)
The scroll button appears immediatly on page load. In general it appears when you start to scroll.
Here’s an example : http://pixel-industry.com/wordpress/mixed/about-us-default/
Have you got a solution ?
Regards,
Phil.
Hello,
Please add this code at the end of the file ’/js/main.js’
$(window).scroll(function(){
var top = $(this).scrollTop();
if(top > 600 ){
$('.scrollup').css('display', 'block');
}
else
{
$('.scrollup').css('display', 'none');
}
});
Best regards!
Ok thanks !
(javascript is not my friend)
“if(top > 200 )” looks better than “if(top > 600 )” and I added style line to .scrollup css class :
z-index: 9999;It works fine !
Thanks for this fast reply!
Hello, I have a problem when I load more than 12 items in the portfolio, it does not show additional items
Hello,
Please refer to this article http://codeless.co/support/knowledge-base/display-all-portfolio-items-in-one-page/
Best regards!
Thank you very much for your quick reply. Very good job, I love your templates.
Hi,
When I installed this theme, the SSL on my website broke (the green lock disappeared), with the error of “there are items on this page that are unsecure”. All I did was install the dummy data. The disappearance of the green lock makes this theme unusable for my business. Is there a solution for this?
Thanks
Hello,
Can you show us your site url?
Best regards!
