38439 comments found.
Salient really has come a long way since I purchased it. Nice job. I don’t know if I will get support on this but I would appreciate the help. I assume this is not something easily done, but maybe you can provide me with a suggestion. Is it possible to have a background that is an image, an then once the user hovers over a navigation button or other content the background image changes to a different image? I’m assuming this would involve some serious custom coding?
Hey, i’m glad to hear you’ve been enjoying it 
This would indeed require custom development – have you looked into freelance work with Envato studio yet?
Cheers
i have been leaving support questions, i have 2 that are very important and they haven’t been updated for 4 days, what do i have to do to get you to respond to my tickets and help me?
Hey, I’m sorry you’ve experienced a delay – could you kindly let me know the ticket IDs so I can see why that occurred?
Hi i have had a response on 2 of them now, and the other is something i sorted out myself with extra classes, HOWEVER – i would like to point out that one of your responses on this comment section suggested i could bring in pages from another demo content and it would leave all my pages alone, whilst this is true you didn’t mention that it would resent all of my Salient options, from typography, headers and colours to my custom css, all gone.
Hey, I apologize you overwrote your settings – it does state this at the top of the demo importer tab in regards “Works best to import on a new install of WordPress. If you’re not using a fresh install, make sure you backup your current theme options as they will be overwritten.”
Using Theme Version : 7.0.7 Using WP version : 4.4.2
Problem. Currently I’m using to theme version 7.0.7. and using to WP version 4.4.2 but, the site do not appear thumnail X button. and all of icons appear square style.
Can I get to slove this state solution?
Hey,
Please share your URL in regards so I can take a look at that issue for you – just verify that no third party plugins you have active are causing it
Cheers
.
Hey, please see my response to your previous comment in regards
Cheers
Within the Salient theme options we are able to select from a long list of social media channels and insert them into the the footer area. However, only a few of these social media channels are available for the Nectar Social Button Settings. For instance I have an Instagram account that I would like not only displayed in the footer area, but also within my page, but I’m unable to select this social media channel (and others) from within the Nectar Social Button Settings. Will you or can you please be adding more social media options to the Nectar Social Button Settings? Thank you.
Hey,
The social buttons offered in the footer/secondary header are just static links to those services whereas the nectar social element shares the current URL to the service which is why the number of available options is much less as not all offer that functionality. If you just want to show an icon+link, you could use the icon shortcode to generate the instagram icon from fontawesome and wrap it in an html anchor tag
Cheers
Excellent suggestion, thank you.
You’re welcome
i read that there is a side menu option. just wanting to know if the side menu is available in the latest update?
Hey,
The off canvas widget area is the only side menu option now – a permanent side menu option is still on the wishlist and will be in future updates
Cheers
Hello,
I updated to the latest version today and now my dashboard has a very large semi-transparent salient logo covering most of the screen. It’s a link, so I can’t click on anything other than the giant salient logo for anything halfway down my page.
Also, the visual composer seems to be messed up as well. I don’t see the normal template cards and such (probably not explaining it well.) In essence, I can’t update my site because of these issues.
Any help is appreciated.
Thank you.
I figured out the visual composer issue, but there’s still that large salient logo (looks like a crown) that acts as a link and I can’t click anything underneath it. It gets in the way of much of my side menu in my dashboard as well as other portions of my dashboard.
Hey,
please clear your browser cache and that issue should go away
Cheers
Unfortunately that didn’t work at all. I cleared the browser cache on three different browsers and the large salient logo is still there no matter what browser I use to log into my wordpress dashboard.
Hey, please open a ticket in regards with your admin credentials so I can check on this for you themenectar.ticksy.com/
When I submit a ticket I get a ‘support expired’ message. Still hoping you can help with this.
Hello, would you be able to help with this issue?
Hey,
sorry for the delay – if that’s the case could you contact me directly using the contact form on my profile page http://themeforest.net/user/themenectar
is there away to align all content centered on mobile. On Desktop the alternate left and right but look funny on mobile
Hey,
Could you please share your URL so I can see your site on mobile to assist?
Cheers
Hello,
Just noticed that my site’s blog pagination is causing a 404. When looking closer at it, it’s because the link is formatted like this “site.com/blogpage/2” instead of the correct “site.com/blog/page/2”
Any idea how to fix this and why it happened? Thanks.
Hey,
could you kindly share your URL and let me know what you have your permalinks set to?
Cheers
www.sh-architecture.com
Permalinks are Custom Structure
(site name) / year / category / postname
Hello, any update/help on this? It would be much appreciated.
Please open a ticket in regards with your admin credentials so I can further inspect and assist themenectar.ticksy.com/
also please let me know your ticket ID here once you’ve done so
Cheers
Hello. Unfortunately, I can’t. It says my support has expired. Is there another way I can get you the information you’ve requested?
You could send me an email through the contact form on my profile page here: http://themeforest.net/user/themenectar
Hi ThemeNectar,
Thank you for such a great theme so far!
I’m having an issue with importing content from the demo. I imported the content to many times, so I decided to delete all the pages and start from scratch again and reimport data dummy content from the demo again.
Here is are 2 pictures to show what is going on: http://i.imgur.com/g9P3RJV.png http://i.imgur.com/yyEkIFQ.pngWhere aren’t pages being imported?!
Thanks in advance!!
Is there a way to reset?
It seems like when I go to import any demo, none of the content pages or navigation menus load…
Hey,
Could you please open a ticket in regards with your admin credentials so I can take a further look? themenectar.ticksy.com/
Cheers
Hey guys!
For everyone who hasn’t seen the announcements,
In regards to WordPress 4.5
The only version of Salient that is compatible with the latest WP is Salient 7.0.8, and the only version of Salient Visual Composer that is compatible with WP 4.5 is 4.11.2. If you’re using older versions of these and have updated to WP 4.5, your visual composer will not work.
Once you’ve updated Salient, head to the plugins section of your admin panel to update Visual Composer. If you’re having issues after using both the current versions, check for third party plugin issues – WP 4.5 added a new version of jQuery and a lot of plugins broke because of it.
Have you thought about adding support for the FrontEnd Editor of Visual Composer?
Hey – it’s on the wishlist but is intentionally disabled as of now
How to force enable the header transparent on the search page and archive and 404? The logo on the search page is too big because it doesn’t apply the header transparent true. Normally I can enable that on a per page basis at the bottom of the page by clicking the checkbox but the search page is a php template. What to put there to activate that option? That is important for me. I wish you guys would make the search page and 404 and archive a page or make a short code for it. Thanks
Hey,
This would require modding to the functions.php file as of now
//if forcing effect
if($force_effect == 'on' && (!is_search() && !is_tax()) ) { $using_applicable_shortcode = 1; }
would need to be
//if forcing effect
if($force_effect == 'on' || is_search() || is_tax() || is_404() ) { $using_applicable_shortcode = 1; }
Cheers
I updated to the new theme, but now all the header images and home slider don’t appear at all. Is this something that needs to be fixed in the new theme?
Nevermind. I realized it was a conflicting plugin that was causing the issue. I deactivated the conflicting plugin and everything works fine now. Thanks!
Hey, glad you got it sorted
Cheers!
Hi ThemeNectar, thank you so much for the great theme!
I’m having a problem with my logo. It doesn’t seem to appear and there’s an outlined box instead – http://thomasvalente.com/contact/ (I disabled header and footer for the homepage). Please let me know what I’m doing incorrectly.
Best, Thomas
Hey!
Have you tried to upload/reupload the logo in your (retina logo too) options panel > header navigation & options panel > header navigation > transparency tabs?
Cheers
Hi, My site appears to be “flashing” when navigating between pages at the moment. Not sure why though the site is www.the-beardedlady.com it doesn’t happen every time but one in every 2 or 3 navigations. Would you happen to know what would cause this?
Hey,
Which browser are you seeing this occur on? Currently I haven’t replicate this – do you also see it occurring on any of the demos?
Cheers
Is there a way to default my settings back to the Ascend demo? The header navigation menu is conflicting with another demo import.
Can I just reset it? I haven’t done anything with the site yet, just been dealing with the header navigation issue.
Hey,
This is the ascend dummy data import file: http://pastebin.com/c43mQ29q
Copy and paste the contents into the Salient options panel > import tab
Cheers
Hello,
I recently purchased your theme and installed it on a fresh WordPress installation but I can not seem to get the agency demo data to import correctly. What I get instead is a standard looking blog without the demo data.
Hey,
have you assigned your menu to access the pages? Please share your URL in regards so I can take a look
Cheers
This new update is messing me up bad per the known VC issue – any chance a auto update is int he future or will i have to eventually update via ftp?
Hey – you can update via the Envato toolkit plugin
http://code.tutsplus.com/tutorials/toolbox-of-the-smart-wordpress-developer-the-envato-wordpress-toolkit--cms-23883Cheers
Please all do not buy this theme as they do not provide any support.
Hey,
I’m sorry you’ve had an issue that took a day to resolve through support, but it seems you’ve successfully received support many times on here: http://themeforest.net/item/salient-responsive-multipurpose-theme/4363266/comments?utf8=%E2%9C%93&term=kreative-webtech&from_buyers_and_authors_only=0If you’d like a refund you can contact Envato directly in regards here: http://themeforest.net/refund_requests/new
Cheers
