4080 comments found.
can you add xvideos.com?
Hi
You can use embed code from xvideos. It will work
Best regards
CactusThemes
Hi Love the Theme. We are having one issue with visual composer though.
The media grids, masonry media grids, etc… do not display on the front end. On the backend editor we are able to add the element and related media but it will not show after being published or even in a preview.
Any help with this?
~Thank You
I forgot to add that we are on version 4.11.2 of visual composer.
Hi
Please provide site url + admin account to http://ticket.cactusthemes.com so we can check
Best regards
CactusThemes
My theme options look like this: http://postimg.org/image/ff2tvjm53/ any idea why?
Do you mean the Theme Options? Probably there is another plugin that has conflicted CSS with Option Tree. Please provide admin account to http://ticket.cactusthemes.com so we can check
Best regards
CactusThemes
I have some big Problem with your theme almost 1 year 1. Internal Server Error - It happen sometime (I think after site automatic update new version of wordpress ) 2. Could not see video stats (view count or like/dislike)
For Post View Count, please check: http://ticket.cactusthemes.com/kb/faq.php?id=73
Make sure you have updated latest version of True Mag which is compatible with WordPress 4.5
Otherwise, please submit ticket to http://ticket.cactusthemes.com so we can check
Best regards
CactusThemes
Both are done please check http://ticket.cactusthemes.com
Hi, I use to update the theme from appearance—Theme option, But the problem is i don’t see this option anymore, could you guide me how can i update the theme?
Hi
The auto-update feature is not available anymore due to lack of support from ThemeForest API. Thus, I recommend using manual update method: just upload your new theme and plugins to override the old ones.
Best regards
CactusThemes
Hoping you can help resolve an issue we’re having with an error. I’ve disabled all plugins and the error still occurs. We’ve even contacted the developer (WPMU Dev) of our main plugin package for assistance. They went over this and state the issue is not in their plugins and it is most likely a theme issue.
This is the error we are getting:
Uncaught Error: Syntax error, unrecognized expression: a[href*=#]:not([href=#])
I have researched this a bit and it appears a number of Themeforest themes began kicking back this error when WP 4.5 was released and developers had to update themes to resolve it.
Your help would be greatly appreciated.
Hi
Please update latest version of True Mag (theme and plugins) to fix this issue.
Best regards
CactusThemes
Hello.
After a small period without issues I came up with one more … unfortunately!
Views Counter Stopped counting which cause my whole site to collapse .
Is there a know issue on why this happened lately?
(Details to help you: 1) No action was taken on the site during that Period in which the problem occurred – started {I just noticed it today} 2) Before you tell me about checking the Display counter in post content … this is already checked. )
The whole idea of this site is based on the views count … and as you can see this is at least important…!
the site is this: http://www.edropian.com
Hi Edropian,
Thanks for your comment.
- You can try to go to Settings > Post View Count > Check Display counter in post content option again. And make sure that you do not have any third party plugins being not compatible with BAW Post View.
- If you can still not find the issue, please submit a ticket to our support system at http://ticket.cactusthemes.com/ and do not forget give us your website URL and admin account. Our supporters will help you solve your issues.
Best regards,
CactusThemes
Hello.
If we keep aside that your theme is the worst cooperation I ever had in my whole career on what I do for living for more than a decade now …
...and by considering that you can easily realize that I am facing continuously issues – problems – bugs and a support which can only offer me CSS assistance and apologies for inconvenience,
I will make it clear again and say that
“nothing changed on the site to the point this counter stopped functioning once more … “
... unless “i think the wordpress update”
The first time this happened I lost whole my countings and it was like resetting my site after one year of functioning …
Now obviously I made again again sure that the box is ticked and that accordingly to your instructions I am doing exactly as told to do and as it was expected once more …. nothing happened!
My support has expired and to be frank you never gave an answer unless it was a CSS issue …
all you did was to be sorry for inconvenience and you kept redirecting me on third parties for a product I paid to get from you and for which you were supposed to deliver … but to my case you never did …!
Seriously, it is time to face that you have to deal with your choices and by the time you see that a poor decision on using a plug in, which causes problems to all of us you should have invested on developing your own to offer a bloody solution to all of us once and for all!
Sorry but I won’t pay $42 for your support because I find your excuses – inabilities and apologies to be really expensive for me …
Please try to be professionals and offer to me a solution here as long as I am not the only one with this issue ….
This is my last attempt to get proper treatment from you … after that I think it is time that I should deal with my own decisions and make the bold move to uninstall this ….. theme …. once and for all and start my project from scratch …
...offering a ripoff with all my heart to your company and my experience the last 2 years as your customer…
I am pretty sure that I won’t be alone down that road …. but before that comes …
I will be waiting for your last response to come …. hopefully with a solution … and my fingers crossed!
Hi
If you cannot submit ticket due to support expiration, please send us a message throug the contact form in our profile page. Make sure you provide an admin account so we can check
Best regards
CactusThemes
My website has four languages. If I buy one envision, can I use it four times for each language? Or do I need to buy four templates in total?
Hi
Thanks for your interest. You can use multiple copies of theme with only one license, if you own those websites
Best regards
CactusThemes
hello how can i hide the area which is under videos for nonusers.I mean all tab including share button,like button,view statistics etc…I want to show all this tab for only logged in users
I’m afraid you will have to edit code. Find the code for those buttons and add this tag is_user_logged_in() to check if visitors are logged in useres (https://developer.wordpress.org/reference/functions/is_user_logged_in/)
For detail help, please submit ticket to http://ticket.cactusthemes.com so we can check
Best regards
CactusThemes
So how can I hide just wti like post area for guests. Only logged in users can see it
if(is_user_logged_in()){
...// WTI Like Post section
}
Hi
Is there an option like on 9gag.tv that if a video is played successfully automatically a new / the next video starts playing?
And is it possible to show a playlist like on youtube so the user can see which video will play next?
Hi
Thanks for your interest. Yes, True Mag has auto-next videos. And yes, True Mag has playlist. Check this: http://truemag.cactusthemes.com/playlist/
Hello, am doing self hosting rtmp, HLs, will I be able, get the same layout and view count as those using youtube. I know wordpress allow embedded video.
Hi
Thanks for your interest. True Mag works with self-hosted videos. However, the video player will be based on third-party plugin like JW Player
Best regards
CactusThemes
How to change only nav menu fott tpye (font family) thanks,
Hi Ahmetekinler,
You could try this code segment in Theme Options > General > Custom CSS
.navbar.navbar-inverse.navbar-static-top {
font-family: tahoma;
}
You can change the font name to your suitable one
Best regards,
CactusThemes
how to change main menu font type ?
Hi Ahmetekinler,
Please kindly create a ticket to our support system at http://ticket.cactusthemes.com , send us your site link so we can give you the exact code segment for your main menu.
Best regards,
CactusThemes
I have purchased the theme, where do I find the demo content to import?
Hi
You can import sample data using our One Click Install Sample Data feature in Theme Options > Import Sample Data (button at the bottom of the panel)
Or, you can find the sample data files in the download package, in Sample Data folder
Best regards
CactusThemes
Hi, I have used this theme for several months. Just today, two white bars appeared on both sides of my site. I am pretty sure they are margins. I have not changed any css or setttings and I can’t get them to go away. How do I make it go full screen again? It is not set to boxed.
Hi
Could you please share your site URL so we can check? You can submit ticket to http://ticket.cactusthemes.com
Best regards
CactusThemes
Hello, I have pre purchase questions
I have only self hosted mp4 videos, does all features work with self hosted video?
Does video post have featured video option when is self hosted video? If it does, is it black with just play button on middle, or there is first screen of video automatically generated?
Does it have auto play with mute option?
Can I choose will I display image or video like in featured media in video post?
Can I create playlist with self hosted videos?
Thanks in advance, I really like this theme 
Hi
Thanks for your interest. Most features work for self=hosted videos, except “Auto-fetch video thumbnail” and Video Ads.
(Do you mean “featured video option” is video thumbnail image?)
So you will choose your own image to create video thumbnail.
Yes, it has auto-play with mute option. You can also create playlist.
Best regards
CactusThemes
I’m interested in your theme, but I don’t want to use it for video. Is it possible to use the category, playlist, and channel aspects of this theme with regular posts?
Hi
Definitely yes, you can use it for a regular magazine site with only posts.
Best regards
CactusThemes
Hey there, this theme looks great. Quick question, will this theme allow for automatic feeds from a YouTube channel? In other words, if I were to post a youtube blog video, would I have to manually post that same video URL here or would it automatically pull it so I don’t have to do it twice? Thanks.
Hi
Thanks for your interest. There isn’t such feature, but you can import videos from YouTube use one of these plugins (supported by True Mag): http://codecanyon.net/item/youtube-wordpress-plugin-video-import/4429742 and http://codecanyon.net/item/wordpress-automatic-plugin/1904470
Best regards
CactusThemes
Envato returns: 404 – No purchase belonging to the current user found with that code, massage error code is coming while its been 4 months after purchase. please help me out here.
visual composer is asking for update, and now it stopped working, it also removed footer & homepage items after latest wordpress update.
Hi
Please update latest True Mag release to fix the problems.
Best regards
CactusThemes
cant use visual composer and other addons with ut theme since new wodpress update
Hi
Please download latest update which has Visual Composer 4.11.2
Best regards
CactusThemes
Hi,
Can you share image mockup about your new video theme killer plan to release in June ??!! 
At least to get an idea of the design and videos functionnalities…
Thank you
haha, thanks for your interest. I have to kill you after doing that! Oops, just kidding 
This theme will have all features of True Mag, plus membership and money earning for authors. Layout will be full screen, thus more places for videos demonstration That’s all I can tell.
Best regards
CactusThemes
haha … I have no doubt!
I worked on many customer projects with Truemag of which I am very happy … For my other website, i looked on your “Newstube” theme but I was very disappointed by its design. So I have great hope on the new kid who arrives … hoping that its filled with MORE social features (Buddypress OR UltimateMember who is a better alternative). And maybe a material design approach who i love it.
I think we can find many very good idea on the tubes (that many people secretly looks) as p * hub where we find very nice idea for a video tube …
Good luck in the development and see u soon!
Thanks! We are trying our best to release it on time
Best regards
CactusThemes
Hi,
Now that these comments are lost in the pages, have you good news about an ETA for the new cactustheme ?
Hi
We are going to submit it at the end of this month. Thanks for contacting us.
Best regards
CactusThemes
