22359 comments found.
Hi,
I try to change the Site background color but it dosn´t work. I have seen this link http://wpexplorer-themes.com/total/docs/custom-backgrounds/ but no matter what I do it dos not work.
I don´t wont the box style, I want it in Fullwide. The color is everytime white.
What make I wrong?
I just tested on a live site and didn’t see any issue: http://cl.ly/0V3z373e1E2g
If you have the “Footer Reveal” enabled it adds an extra color to the #main element which might make you “think” the background isn’t working. Please make sure it’s disabled or apply custom CSS to this element.
Thanks, it was the Footer 
I have also a problem when updating Visual Composer. “An error occurred while updating WPBakery Visual Composer : Upgrade package not available.”
This shouldn’t be a common issue but if you have it…De-activate the plugin, update it, then re-activate it. That should work. Please let me know otherwise!
Done it and solve it! thanks again 
Great!
Hi,
Just updated Total to Version 3.4 and tried to update the Visual Composer Plugin to Version 4.11.2, but there is no update package available. An idea what the problem is?
Thanks, Axel
This shouldn’t be a common issue but if you have it…De-activate the plugin, update it, then re-activate it. That should work. Please let me know otherwise!
I installed the plugins Black Studio TinyMCE Widget and TinyMCE Advanced but they won’t work. Is there something I need to do or do they just not work with Total? Thank you.
Never mind again, I found the problem that wasn’t a problem. Just my stupidity.
Great, thanks for letting me know you resolved the issue!
Just did the update and seem to still have the issue with WP 4.5 and Visual Composer not working. Stalls on Front end and nothing in the back en so I can make changes with it.
Please first try clearing all site/browser cache and re-testing. Both the back-end and the front-end should be working 100%.
Also make sure you updated the Visual Composer to the latest version along with the theme update – http://wpexplorer-themes.com/total/docs/updating-visual-composer/
uploaded the js_composer.zip alone and the templatera just to be on the safe side and working just GREAT!!! What can I say. SUPER theme but REALLY SUPER SUPPORT!!!!! Best wishes and much continued success in everything you do.
Great, I’m glad you got it working! Now enjoy the weekend
If you have any other issues please let me know! And if you haven’t yet I would really appreciate it if you have the time to go to “Downloads” while logged into ThemeForest and rate the theme. Thanks!
- AJ
Never mind, I got it.
I’m trying to install the Child Theme but when I go to GitHub I get this: Uploads are disabled. File uploads require push access to this repository.
You want to click where it says “Download Zip”. You aren’t allowed to upload files to my repository
Make sure to read the important notice here before switching to a child theme – http://wpexplorer-themes.com/total/docs/child-theme/
Thanks.
There is very little I will do, only a little Custom CSS so should I go with the Child Theme or the Total Tweaker Plugin?
Neither. Just add your Custom CSS at Theme Panel > Custom CSS in the WP admin It’s much faster and easier.
Thanks.
Hello, does the theme is compatible with WP 4.5?
Some users reported a bug with Templatera and Visual Composer but I am updating the theme in about 5 minutes to fix any bugs there are And some other tweaks – http://wpexplorer-themes.com/total/upcoming-update-changelog/
Ok, maybe I have that bug I cant open VC in the page http://cl.ly/fhhD even if I add something it doesent load… but the pages have content and work well…
Yes I think this is one that some people mentioned. The front-end seems to not have any bugs. Update going out in about 1 minute!
http://wpexplorer-themes.com/total/docs-category/updates/Hi AJ,
I hope you’re doing great. I got two questions about the theme and I hope you could help me with them.
1) Mobile menu styling
By default the dropdown menus on the “Toggle” styled mobile menu are all open. This causes the toggle menu to be rather long especially if you have several 1st level menu items with several 2nd (and 3rd) level menu items. The image on the Mobile menu styles doc page shows this.
I was thinking, would it be possible to copy or use the dropdown behaviour of the “Sidebar” mobile menu to the “Toggle” menu dropdowns? So that the sub-menus would be hidden by default and you could tap the parent to open the sub-menu.
I managed to improvise the behaviour with my custom css (see below). The css sort of works, but it is not very reliable.
.mobile-toggle-nav .sub-menu, .mobile-toggle-nav .menu-item-has-children .sub-menu .menu-item-has-children .sub-menu {display:none;}
.mobile-toggle-nav .menu-item-has-children:hover .sub-menu, .mobile-toggle-nav .menu-item-has-children:active .sub-menu, .mobile-toggle-nav .menu-item-has-children .sub-menu .menu-item-has-children:hover .sub-menu, .mobile-toggle-nav .menu-item-has-children .sub-menu .menu-item-has-children:active .sub-menu {display:block;}
.mobile-toggle-nav .menu-item-has-children > a:after { font-family: 'FontAwesome'; display: block; content: "\f0d7"; position: absolute; right: 15px; top: 50%; font-size: 1.077em; height: 20px; line-height: 20px; margin-top: -10px; color: #d04816; }
.mobile-toggle-nav .menu-item-has-children:hover > a:after, .mobile-toggle-nav .menu-item-has-children:active > a:after { content: "\f0d8"; }
2) Alter Blog Entry Elements(blocks) For Specifica Categories/Tags
My second question is about the snippet Alter Blog Entry Elements(blocks) For Specifica Categories/Tags.
The snippet doesn’t seem to work when I have the blog archive style (left thumbnails in this case) selected in the customizer.
I have few different categories and I want to use the left thumbail archive style on my category pages, except on two categories. On those two categories I only want to dispaly the title, exerpt and read more blocks.
So am I doing something wrong or does the snippet need a bit more tweaking? Below is the code I tested,
function my_wpex_blog_entry_layout_blocks( $blocks ) {
// Alter for "web-design" category
if ( is_category (array( 'foo', 'bar' ) ) ) {
$blocks = array(
'title',
'excerpt_content',
'readmore',
);
}
// Return blocks
return $blocks;
}
add_filter( 'wpex_blog_entry_layout_blocks', 'my_wpex_blog_entry_layout_blocks' );
I did use a css workaround to hide the entry images on the two category pages, but I was thinking that using a filter would be better.
Best Regards, Antti
Hi Antti,
1. I intended to keep the toggle style style simple because I want to give an option that doesn’t have a lot of javascript for those with small menus without dropdowns but I do intend on adding a new style not in this update but the next one like the one on this theme – http://wpexplorer-demos.com/fashionista/
2. The snippet works just fine when I test it on my site are your categories actually called “foo” and “bar” ?
Also if you just want to remove the image it’s easier to simply unset it:
function my_wpex_blog_entry_layout_blocks( $blocks ) {
if ( is_category (array( 'fun-stuff', 'web-design' ) ) ) {
unset( $blocks['media'] );
}
return $blocks;
}
add_filter( 'wpex_blog_entry_layout_blocks', 'my_wpex_blog_entry_layout_blocks' );
Thank you for your reply.
1. Ok, I understand that you want to keep it simple. That would be great to have that kind of new menu style in the theme. Is there some way to enable and use the dropdown jacascript in the toggle menu meanwhile before you add that new style to the theme?
2. The snippet only works when the Blog Archives & Entries style is set to Default and stops working if I set the style to Left thumbnails. That unset function unfortunately doesn’t do anything. I guess I’ll just stick to hiding the entry images with css.
Foo and bar are just placeholders I used in my post instead of the real category slugs.
-Antti
Hi Antti,
1. Yes, via custom javasript you can add a toggle sort of function. If you look in Total/js/functions.php and search for this:
// Add toggle click event
$sidrDropdownTarget.on( 'click', function( event ) {
You can see how I’ve done it for the sidr style menu to get some ideas.
2. Oh sorry it’s “feautured_media” not just media>
function my_wpex_blog_entry_layout_blocks( $blocks ) {
if ( is_category( array( 'inspiration' ) ) ) {
unset( $blocks['featured_media'] );
}
return $blocks;
}
add_filter( 'wpex_blog_entry_layout_blocks', 'my_wpex_blog_entry_layout_blocks' );
I just tested it locally and it does work correctly for all blog styles. Is your theme up to date? http://wpexplorer-themes.com/total/changelog/
Hello, is there a reason why the Total VC “Login” widget does not include a “Forgot Password” link? May I request that be an option to include in a future release of the theme?
It’s because the default WordPress login form function doesn’t have one – https://codex.wordpress.org/Function_Reference/wp_login_form
I’ll add one though in the upcoming update!
center image
?
On my front page I have a header and under it a slider, and they are full width. How could I add a side bar under them, if I can?
The best thing would actually be to use the Slider field in the metabox since this will be full widh then you can keep your page with a sidebar – http://wpexplorer-themes.com/total/docs/adding-sliders-top-pages/ – see “Method 1”.
- AJ
Thanks.
How do I upgrade? Do I have to delete Total first?
Please see here: http://wpexplorer-themes.com/total/docs-category/updates/
Hello,
We have a problem with Visual composer licence, it’s supposed that this plugins is free with this theme, but now it looks like we need to by the license to get having updates. We had a malware attack due to this plugin. We’ve read the conditions on the theme and it’s not clear if it’s included we don’t understand we do we need to buy a license to get the updates.
thanks a lot! best regards. Sandra
Hi Sandra,
Hum, I wasn’t aware of any security issues with this plugin in the past. I do provide updates with the theme for the plugin, please see here: http://wpexplorer-themes.com/total/docs/updating-visual-composer/
In fact there was a new update yesterday so I will be updating Total today with the latest version.
- AJ
Hi, thanks a lot for your quick answer! well, we had the malware infection coming from this plugin, we reinstalled the theme and then we got this message: “Automatic update is not available for this plugin. To receive automatic updates license activation is required. Please visit settings to activate your Visual Composer”
Please have a look here – http://wpexplorer-themes.com/total/docs/updating-visual-composer/
Due to how bundled plugins work – http://wpexplorer-themes.com/total/docs/bundled-product-license/ – updates are provided with the theme update.
But actually that’s better! Why? Well because I test everything with the theme before giving you the update which adds an extra layer of testing to ensure you won’t have issues on updating.
- AJ
Hello, ok, I could finally manage to update Visual Composer via FTP, I also updated the Revolution slider, so now I have the 5.2.4.1 version, but I still get this message: Activate Slider Revolution for Premium Benefits. You can Enter an existing licence key or Purchase a licence key. A new version of Slider Revolution is available. Is this an automatic update? what should I do with that? As we got this malware attack we want to have all plugins correctly updated to prevent Thanks a lot for your help! Best regards, Sandra
Hi Sandra,
Did you update the Total theme as well? http://wpexplorer-themes.com/total/docs-category/updates/
Because the Total theme actually removes the notice to update the plugin from the plugins dashboard if you don’t own your own license of the plugin.
There is one more update for the plugin which came out yesterday and I will update the theme with the latest version in the next update. It wasn’t a crucial security update so I will wait for the weekend.
- AJ
With the them update it has been solved!!
Thanks a lot for all your help!!! I’m very hapyy with this theme and with all the support I got
Thank you so much! Best regards, Sandra
Awesome great! Glad it’s all resolved
Have a wonderful day Sandra,
AJ
Is there a way to italicize a single word in the header with separator widget on VS Composer?
Yes, you can do it like this – http://cl.ly/42231E390u1H
- AJ
Hi, I have the First Background of my page “streched” in vusual composer. When the page is loaded, visual composer takes 0,2 second to strech the row. Id looks very odd – cause the user sees the resizing. (There white boxes on the left and right side) – then the image resizes to full width. .. is there a way to load the full with without that delay ?
That is correct. For this reason I have added the “Full Screen” layout as you can see here – wpexplorer-themes.com/total/docs/full-screen-rows/ – this way your site is full-width by default and doesn’t require javascript to stretch things.
Hi, I have a page title with background image and I would like to make a parallax effect to make the title “covered up” when scrolling. I saw that you just answered to somebody for something like this but I don’t understand how I can do. Thanks in advance
Could you please share the URL you are working on so I can see what you have so far and also an example of what you want? Thanks!
At the moment I havent’t do anything for parallax, I only try to understand. I have to create a new landing page on this URL http://bit.ly/1NrNyQ9 and I would like to use an effect like this on scroll: http://bit.ly/1TV2g8N.
Ok, this isn’t actually parallax. It’s a “fixed” background attachment style. You can add some custom CSS to your site for this:
.background-image-page-header {
background-attachment: fixed;
background-position: center center;
}
.wpex-is-mobile-device .background-image-page-header { background-attachment: scroll; }
ps: Because of your customizations with the logo I recommend disabling the sticky header at Appearance > Customize > Header > Sticky Header because you will get some weird animations.
Hi. Is there a way to customize the search results page? All my other pages have an overlay menu and top image and I’d like it to remain the same but can’t find where to add it in. This is how it currently looks http://9ef.100.myftpupload.com/?s=robin. Thanks!
Because the search results page is not “technically” a page there isn’t an easy way to edit it besides editing search.php.
But if all you want is to alter the page header or tweak the title, etc, it’s very easy to do via theme hooks and filters. Here are some docs that may help:
- http://wpexplorer-themes.com/total/docs/action-hooks/
- http://wpexplorer-themes.com/total/snippets/alter-main-page-title/
- http://wpexplorer-themes.com/total/snippets/replace-page-header-visual-composer-page/
- AJ
Hi, I asked previously about the portfolio overlays and mobile. I’d like to implement the ‘double tap’ you talked about so that the title and categories appear on hover like they do on the desktop version. Is that possible? It would be for the portfolio grid. Thanks.
Hi yes, I still have your previous comment opened and bookmarked. I need to focus on getting the new update out but then I should have a solution for you.
ps: It’s actually fairly complex. If you only want a specific overlay style with tap it may be best for me to help you create a new overlay style – http://wpexplorer-themes.com/total/docs/create-new-overlay-styles/
Good stuff, yeah I realise you’ll be super busy because of the new Wordpress update. Creating my own overlay style sounds like a plan, so yeah, if you can talk me though it, that would be amazing.
Did you want to open a ticket for this and request it be assigned to me? (AJ) http://wpexplorer-themes.com/support/
This way I can add it to my ticket “queue” and not forget about you
- AJ
Cheers, that’s done
Hi, I’m not able to log into the support page on Wp Explorer any more – it seems not to be communicating with Envato properly?
I just tested with a few accounts and everything is working correctly. Please try in another browser. If you are getting an error please let me know what the error is.
You’re right, I can login now but the ticket has gone, should I raise another?
What do you mean the “ticket has gone”. Please click on “How it works” when you are logged in. Private support is done via email, when you submit a “ticket” it goes into our system and you should get an email notifying you of your submission. Once a support staff replies you will get an email with their response. There aren’t any “visible” tickets anywhere on your end, just ours
Hope that clears things up!
Currently the only ticket I see from you is the one I have bookmarked regarding overlays
- AJ
Hi AJ! I want to move with my Domain to another Webspace. For migaration I will use Backupbuddy. Can I install there a different directory where all the fils are stored, or do I have to install the same directory as it is on the original server space? (asking für copyright purposes to have no problems)
There isn’t any copyright concerns! The way licensing works is you need 1 purchase for every domain the site is used on. If you are moving your site you can move it without any problems then once it’s done remove it from the other site or purchase a new license if you intend on using the theme on both domains at the same time. Make sense?
Great, makes sense, Thank you! And what is, if I would use BackupBuddy and use their function to copy the site to use it as a staging site (for testing plugins or updates etc.) for eg on an local server and then play it back to the original live or production site, would this work too? Especially the theme panel section to make changes on the staging site, while the live site is running.
That’s no problem either. I don’t care how many local installations you have Total on (I want you to use the theme) just make sure to purchase a license for each live site it’s own or once the stagging goes live.
ok, great! .... congratulations for the amount of sales by the way! 
Thanks! And I hope to see more from you soon Have a great weekend.
- AJ
Hi AJ – I’m hoping you can help me with this. I am a huge fan of Total and working with you. I just went to update the theme using the envato marketplace plugin through the wordpress dashboard. When I clicked, ‘update automatically’, the update had a few errors which I did not take a screen shot of, but at the end it said ‘installed successfully’. However, I was no longer able to access wordpress at all, it gave me 500 Internal Server Error on every page I tried to navigate to, on multiple computers/browsers. The site itself had messed up graphic elements (like buttons) and spacing. The content was not destroyed. I could no longer login to wordpress. I contacted the host and the support said that the Total theme was corrupted. They are going to restore my files from yesterday. So it seems like I cannot update the theme to the latest version. Do you have any ideas as to what I should have done differently and a way for me to update the theme successfully? Thanks!
Total itself should work 100% with WP 4.5, however, Templatera does cause a little error on the site – http://cl.ly/1I3B0Y3j3T1F – the update is coming as soon as possible! Juggling support+update at the moment. On most servers it won’t cause things to crash but on some servers it may (depending on their settings).
If you can access your site via FTP can you try deleting Templatera to see if that fixes it. If you didn’t have this plugin installed I would need some extra information, can WP_Debug be enabled on the server? http://wpexplorer-themes.com/total/docs/enabling-wp-debug/
Sorry to hear you are having these issues we’ll get it fixed up asap!
- AJ
Hey AJ – thanks for the quick reply. I don’t have the plugin Templatera installed (I can’t access wordpress right now but according to the plugins directory, that isn’t listed).
I went to the wp-config.php file but wp-debug is not to be found, nor is # that’s it. pencils down. I haven’t updated the theme in a while.
They are restoring the files from a backup so I’ll need to wait 24 hours. I’ll wait for your new update before trying again. Thanks again. Good luck with the juggling!
Hum, Templatera is the only thing I can think of that would cause issues when updating WordPress. As I tested everything else without a problem.
If your webhost is helping you make sure they enable WP_Debug on your server to prevent these horrible crashes and instead get a useful error notice on the front-end. It can be horribly frustrating to see a 500 Internal Error because it’s completely un-helpful 
Most servers running WordPress are setup to show actual error notices which will help troubleshoot the exact location of the error.
Waiting for the next update may be a good idea and if you have not updated in a long time I would suggest because of your server setup to maybe disable your plugins, then update the theme then enable the plugins again 1 by 1 just to be extra safe.
- AJ
I updated Total, not wordpress (4.4) when the issue arose. I’m just going to hold off till I can get that WP_debug to true, get your new update, and disable the plugins like you’re saying. Right now, just awaiting the host to restore. Thanks for the help!
Update going out in 30 seconds – http://wpexplorer-themes.com/total/docs-category/updates/
Is there any way to do this (https://www.dropbox.com/s/vpzmbjm52595jcj/Screenshot%202016-04-13%2016.29.11.png?dl=0) with this: http://test.hfhub.net/hf/
In other words have two columns but in the right have two columns at top (4 total for row) and one at bottom(2 total for row)?
I think you’ll need to first create a row with 2 columns. Then inside the right row add 2 inner columns where the first is set to 2 columns and the second to 1 column. Make sense?
Thanks that’s what I thought but I didn’t see how to add inner rows/columns – just in case anyone comes across this you click the plus button inside a column to add a row then you change the columns.
WPExplorer – do you know why the space is occurring between the top two column images and the one wider image below? http://test.hfhub.net/hf/
I’m trying to mimic this design: www.newspring.cc
The equal height setting (which you enabled for the first row) targets all the columns inside the row it’s enabled for so it’s giving the columns next to the big one a fixed height – http://cl.ly/470e2b1H0b2A
I actually re-did the entire equal heights function for the upcoming update, I’ll add a tweak to prevent this issue with nested rows, thanks for the heads up!
- AJ
){kind=link}