823 comments found.
Hi hi – GURU what a awesome theme. Just bought it to use for online teaching – So far only in demo mode but as time is of the essence I need some advice about linking videos hosted by VIMEO. All the material that we want to sell are stored as “Private” there.
(1) So when adding new products I go to “Products” and “Add new”. I choose “Product data” as “External/Affiliate Product”... But all the videos are private as said before so how can I link to them and allow users to play after paying? 
(2) If I buy Sensei plugin can I use it with offsite material for quiz, test.. etc?
Hi.,
You can add courses and videos to our guru theme only when you purchase the sensei plugin. What do you mean by offsite material. You can check the following link for more information about adding the courses, lessons and videos.
https://docs.woothemes.com/document/adding-courses/Regards., DesignThemes Support.
SHOP page be displayed at Full Width? (It seems to have a lot of padding )
Hi.,
Shop page cannot be assigned to full width.
Regards., DesignThemes Support.
Can ENVATO TOOL KIT be deleted? ( Im not using Sensei, only using theme for woocomm/shopping cart )
Hi.,
Yes, You can delete the ENVATO TOOL KIT plugin.
Regards., DesignThemes Support.
SORT drop down in SHOP is in the MIDDLE of the Page? So weird? I’ve tried: - resetting GURU > WOOCOMM > SHOP > Products Per Page - resetting GURU > WOOCOMM > SHOP > LAYOUT - resetting WOOCOMM > SETTINGS > Products > DISPLAY
NOTHING WORKS?
Hi.,
Thank you for contacting us.
1) We have changed the image size for catalog images in this page woocommerce settings section and uploaded a bigger image to the product “Database Admin Bundle” and the image is showing fine in your products page. Please have a look. So please upload bigger images more than 520×535 and then regenerate all the product thumbnails using the regenerate thumbnail plugin.
2) You have added the shortcode in the courses page which made to show the duplicates. Once the course page is assigned as product page in the woocommerce settings, the products will be automatically displayed and no need of the shortcodes.
Regards., DesignThemes Support.
Thanks. I’m glad I paid for the support!
Where is the shopping cart Icon? How to get it to appear in Header? 0is it possible? (very hard for customers to easily find)
Hi.,
Thank you for contacting us.
Sorry we do not have that feature in our theme.
We will consider it in our future updates. For now you can add the cart page to your menu item.
Regards., DesignThemes Support.
Shop Pic won’t enlarge…
Hi, I cant get the Shop Pics to display larger? I went to: Woocommerce -> Settings -> Products (tab) ->Product Image Sizes…and changed to Larger #, but no change.
Is there maybe somewhere else to set Pic Size? Thanks
Hi.,
Thank you for contacting us.
Do you need the product image size as shown in this page ? http://wedesignthemes.com/themes/dt-guru/shop/ If yes, upload the image size of 520×535 and add 2 columns shop page as shown in the link.
Thanks friend, The 3 column is fine for the initial Shop Page. I’m trying to get a larger image on the PRODUCT page. Would be great to have it as large as your individual product pages.
-All my pics are around 600×338 (but DISPLAY at 376×214 ??) -I noticed yours are 520×535- So I tried uploading 1 of your pics for a test, and I still can not get it to display as large as your PRODUCT Page Pic. Something is resizing them down?
I have set: WOOCOMM > SETTINGS > PRODUCTS > DISPLAY > PRODUCT IMAGES :
Catalog Images 300×300 NO HARD CROP Single Product Image 600×600 NO HARD CROP Catalog Images 180×180 NO HARD CROP
Any help you can provide? Thankyou
Hi.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
RE: “TEACHERS”, can ROLE & EXPERIENCE be changed?
(I’d like to reuse this feature to highlight specific courses)
Hi.,
Sorry you cannot change role and experience in the teachers section.
How to add Search Window to Header?
Hi.,
You need to customize header.php file for making that change in the guru theme.
Thank you. Is this something I could pay you for?
Hi., Try adding this php code in <div><?php get_search_form(); ?></div> line no 39 and you need to add the css code for making it fit inside the header.
Possible to enable Compression or minifiy CSS and Javscript, for faster loading?
Hi.,
Thank you for contacting us.
You need to change all the js and css files to compressed version. We will consider it in our future updates. Try these options for increasing the page speed.
i) Remove the unwanted images, plugins, etc.
ii) Optimize all the images that you have used in the theme.
iii) Use some cache plugins like wp super cache.
iv) Get a good hosting server for your website.
Regards., DesignThemes Support.
Thanks. You have made such beautiful pages
Question: If After deleting most pages that I nolonger need, We decide a year later that we need some of your Premade pages….Can we just IMPORT DUMMIE file again? *OR would that OverWrite all the existing pages already in use?
Hi.,
Yes you can import the dummy pages whenever you need.
For example, if you have deleted contact page and about page, when you try to import, only those 2 pages will be imported.
Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Hi, I would like to buy your theme but first of all I have one crucial question – will you support the guru theme to wordpress 4.5 ?
Hi.,
Thank you for contacting us.
Yes we are going to update the guru theme to latest wordpress version in 2 or 3 days.
Regards., DesignThemes Support.
Sociable Links won’t direct to actual Facebook Twitter Page links.??
I want the Facebook Icon link to: facebook.com/ourwebsite
But it only goes to: http://ourwebsite.com/contact/http://ourwebsite.com/contact/facebook.com/ourwebsiteI have added the FB link correctly in GURU>General > Sociable > Facebook > Sociable ???
Hi.,
Please., try to add the facebook link with full url value like http://facebook.com/yourdomain/ with the http included in the url.
Regards., DesignThemes Support.
ahhh that’s it – thanks
Where/How do I get the short code named: “SERVICES to show up in Page Editor? The one that was used to create the 4 animated Icons “We Coach Easy” etc,,
Mail Chimp setup. Can you direct me to the instructions on how to setup the Mail Chimp for email Sign up, please? I have a Mail Chimp account.
Hi.,
Just check if you have entered the mailchimp api key in Dashboard > Guru > General > Others > Mailchimp API key > Save All. Then refresh the page and then select the mailchimp list id as shown in the screenshot.
- https://www.dropbox.com/s/2b9mlzca6uorwbk/mailchimp_list_id.png
Regards., DesignThemes Support.
Thanks Rsriram, But everytime I click the DropDown on the “Newsletter Form List Name” there is no “MAILCHIMP LIST” appearing for me to click on. The is nothing appearing?
*I have the Mailchimp API key entered, and I have Refreshed the page.
ok, now, I get: Error: You must specify a id value for the listSubscribe method
*DISREGARD: MailChimp Finally appeared in the Drop Down…the delay was on the Mail Chimp side.
Hi.,
OK, Thank you.
Regards., DesignThemes Support.
Hello,
I am using the theme with the integration of Mailchimp and so far is working everything perfectly.
I wonder if there is any way to not only choose the list that people will sign up, but also choose the group (in Mailchimp)...
Thank you
Hi.,
Thank you for contacting us.
There is no option for choosing a group in mailchimp. We will consider that option in our future updates.
Regards., DesignThemes Support.
OK, thanks
How do you make a link using the dt_theme_service shortcode? I like how smcnational did the link on whitehallmgt.com but I have a feeling they didn’t use the dt_theme_service shortcode?
Hi.,
Kindly refer the attached screenshot will help you get a clear view.
- https://www.dropbox.com/s/l3kzvac4mf2zsdv/add_link_theme_service.png?dl=0
Regards., DesignThemes Support.
Hello, after updating wordpress to 4.5 the page builder stopped working. When you hit edit on any element it is just blank with no content in it. Please fix.
Hi.,
Please comment the php code as shown in the first screenshot and add the code shown in the second screenshot for fixing this issue. We will fix this issue in our next version.
Regards., DesignThemes Support.
so that fixed the visual editor, but now the site is giving a jquery error. Please take a look: http://www.whitehallmgt.com/
Hi.,
We checked your site and we cannot see any jquery errors in your site. Please have a look.
Regards., DesignThemes Support.
I ended up taking out the two lines of code that you gave me and everything works fine now.
Hi.,
OK, Thank you.
Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Hello 1) I can put students in Spanish area ?
2) I can add videos from youtube or vimeo ?
3) pluggins included ?
Thank you regards
Hi.,
Thank you for contacting us.
1) Please be more specific about your query.
2) Yes you can use videos from YouTube and vimeo.
3) The sensei plugin is not included with the theme. You need to purchase it separately.
Regards., DesignThemes Support.
Frontend Page Featuring ALL Blog Posts?
Hi rsriram , From the Main Header, we want to have a Page the displays All current Blog Posts. How can we do this? Thanks
Sorry – please disregard this question
Hi.,
Okay., Thank you Let us know, if you find any issues in future..
Regards., DesignThemes Support.
Hi,
my site is: www.industrial-management.at
I have a couple of questions:
1) In the section of “Best of IWI” and on “home” I have teachers that I can only click to view when clicking the name. I’d like also the photo to be clickable and leading to the page of each teacher.
2) on the top there is a black bar with “sign in” and “events” – can this whole black bar be removed?
Thank you
Hi.,
Both the changes has been done.
Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Hi, I was just wondering where I can change the admin menu heading “Teachers” in the back-end. I can’t find where you have added the CPT in the theme files. I’m just wanting to say “Providers” instead of Teachers. Thanks
Sorry please ignore that. I wanted to ask how to change the teachers popup box that states Experience: Courses Submitted: etc.. I can see how to change it on the dt_teachers pages but not in the modal popup that. Thanks
Hi.,
Thank you for contacting us.
Kindly refer the attached screenshot will help you get a clear view.
Regards., DesignThemes Support.
Thank you, that updates the cpt landing page. How do I change the Role on that page, it doesn’t have that option in utils.php?
What I am wanting to know is how do I update the details in the modal popup > https://www.activemigrationtraining.com.au/ click on one of the options under partners, the details don’t update when I edit utils.php? It does seem to pull the information from there though.
Hi.,
The popup details definitely comes from the file shown in this screenshot http://prntscr.com/aquhcf If it is not working, let us know your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
