26722 comments found.
Bridge version 9.1.3 – Layer slider 5.6.5 – WP 4.5 – working with layer slider but giving me very confusing results… In Layer slider preview all looks ok but then it does not appear in the page? see some screen shots http://prntscr.com/avd4f7
have wasted hours on this so any help would be much apprciated….
Hello,
Please submit a private ticket to https://qode.ticksy.com , with a link to your site and WP admin access, so our support team can check this.
Qode
hi, How can I link the main logo (in the main menu header log) to another page instead of the homepage?
Hello,
There’s no direct option for it, you would need to change theme header.php file. Contact our support by submitting a ticket at https://qode.ticksy.com and they will provide you the detail instructions for the changes you should make.
Qode
Hi, I’m having the same issue as one of the other user commented. My logo was working fine until it randomly disappeared. In addition to the layerslider randomly disappearing. I haven’t touch the site or logged on for a change to have been made. Any ideas? Please help. Not sure what to do – tried deleting and uploading logo again. No help.
Hello,
Update your theme first to the latest version 9.1.3 please http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
And then update the Visual Composer plugin to the latest version we included 4.11.2.1 http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-8-updating-plugins/
Clear cache after it, and everything should be fine again.
If you still have issues after this, contact our support at https://qode.ticksy.com
Qode
Thank you this worked!
You’re welcome, glad to hear that.
A few days ago, but as I tried Comments. Not using it. Sorry. Ask for a refund.
Sorry to hear that 
In the demo here- http://bridge9.qodeinteractive.com with the video on hover and when you click on it, the video pops up, is this feature in all of the templates, using visual composer?
Thanks for a great theme 
Hello,
Yes, this is Qode Video Box element we added into Visual Composer for our Bridge theme
Qode
Hi
Ok, is it required to update to the latest version to have this capability?
Hi,
This shortcode is available since version 9.0. The latest one is 9.1.3.
Qode
Hi – My issue too – have updated Bridge and Wordpress and have lost VC and now an error on shows on the Home page concerning the header and logo. Plus, I also can’t leave a ticket… I am also told I have no more support?! Please assist!!
Hello,
Within the latest theme update that we released two days ago (Bridge 9.1.3) we’ve included Visual Composer 4.11.2.1 that works correctly with WP 4.5
Update your theme first to the latest version http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
And then update the plugin to the latest version http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-8-updating-plugins/
Clear cache after it, and everything should be fine again.
If you still have issues after this, contact our support at https://qode.ticksy.com
Qode
Hi there, how do i replace the Bridge Photography Tiles images. Also, where do I do this? THX!
Also, I had someone create a site for me but I can’t tell which demo they used. How can I tell which demo they used? The dropdown menu has reverted to default. THX!
One more thing, how do I change the background color of Masonry Gallery? I tried to ad a green image but the default background overshadows it. Thx
Hello,
If you’re referring to Photography tiles images, all these are featured images of each portfolio item you have in your WP admin -> Portfolio http://bridge14.qodeinteractive.com/
We recommend you to submit a ticket to our support at https://qode.ticksy.com , with a link to your site, so they can see which demo you used, and tell how to change the color you want.
Qode
FYI, I submitted my ticket yesterday. THX!
Thanks for following up on this.
Hello, We did moved our site to live version but all options are lost because the domain name is different, there is anyway to export/import options ?
Colors, menu, Options, widgets ….
Hello,
Please submit a ticket to https://qode.ticksy.com , and our support team will write you the instructions on how theme options can be migrated.
Qode
Hello, I don’t know what happen but visual composer don’t work I can’t work with visual composer. Could you help me??
Hello,
We released Bridge 9.1.3 two days ago, and we’ve included Visual Composer 4.11.2.1 into it.
Update your theme first to the latest version http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
And then update the plugin to the latest version http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-8-updating-plugins/
And clear browser cache eventually, then it should all work fine with WP 4.5
If you still have problem after this, submit a private ticket to https://qode.ticksy.com , and enable WP login to our support to check this further.
Qode
Hello a question before buying, I have some doubts about the possibilities to edit the main menu, I need it to be in lower case, and to orient it horizontally and to the right.
Hello,
1. Of course, menu items can be in lower case.
2. We have vertical menu type, but it’s on the left screen side like here for example http://demo.qodeinteractive.com/bridge2/ or like fullscreen menu (example http://bridge19.qodeinteractive.com/ ) , or just use SideArea to have it on the right (see the button on the right of menu http://demo.qodeinteractive.com/bridge110/)
Qode
My license just expired. The logo suddenly disappeared from the header even though it was showing before? ritualtoronto.com
Hello,
This is caused by updating WordPress to 4.5 before official theme update for the compatibility was released.
Within the latest theme update that we released two days ago (Bridge 9.1.3) we’ve included Visual Composer 4.11.2.1
Update your theme first to the latest version http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
And then update the plugin to the latest version http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-8-updating-plugins/
And clear browser cache eventually, then it should all work fine with WP 4.5
Qode
would I lose my website content when I update the theme or plugins?
No, content will not be touched.
Hi,
is it possibile to assign a specific link on the profile image in the team page? I want each person to have a personal page and I want that each image of the team has a link to the personal page.
I see it’s not possible to assign link in the ‘team’ tab in visual composer, any ways to achieve this?
Thanks!!
Hello,
There’s no direct option for that within Team element, but here’s a simple and nice solution : split the row into columns , and in each one you can add team element, and under it Button element, with a link to single page of that member http://screencast.com/t/tErEO5TC1
Qode
Hi Code,
i updated the Wordpress theme and after that some content of the website was gone/not displayed and the Visual Composer don´t work anymore.
so i installed also the new bridge version(7.5) and deleted the required plugins and install them again as you described on your “video tutorial” https://qode.ticksy.com/ticket/733433?
unfortunately the problem is still the same. i could´nt do anything at the backend. And the weired thing ist that at the classic mode, there is still the whole content. But why isn´t it displayed?
Could you help me?
thnx, Rebecca
my support for my purchase code expired, but i think that is a problem of the new version….
Hello Rebecca,
We released Bridge 9.1.3 two days ago, and we’ve included Visual Composer 4.11.2.1 into it.
Update your theme first to the latest version http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
And then update the plugin to the latest version http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-8-updating-plugins/
And clear browser cache eventually, then it should all work fine with WP 4.5
Write us back how it turned out.
Qode
Is there a way to reverse the order the columns stack with css when going to mobile, assuming you add css then add the class in the row with visual composer?
Example: (this isn’t working)
@media (max-width: 768px) {
.vc_row.reverse_order .full_section_inner {
display: -webkit-flex;
display: flex !important;
-webkit-flex-direction: column-reverse !important;
-ms-flex-direction: column-reverse !important;
-webkit-flex-direction: column-reverse !important;
flex-direction: column-reverse !important;
}
}
Hello,
That code should work. The best would be to contact our support at https://qode.ticksy.com , and include a link to your site, so they can have a look and provide precise css for you.
Qode
I forgot, I’m using parallax rows. Does the theme support columnreverse for that type of row?
I’m looking at the css and I’m wondering, if parallax rows can do this, if you’d need to put the .vc_row.reverse_order in which div
.parallax_section_holder .parallax_content_full_width.left. .parallax_section_inner_margin.clearfix
Hello again,
the css code is different there, since there’s no vc_row class , but sections are created.
You should consult our support about this, provide them the link to your page, and they will write the precise css for this.
Qode
I opened a ticket in your item support. But it looks like two of my websites built with Bridge are having problems with visual composer. Is that right?
Hi,
Please tell us your tickets IDs so we can get our support team to check this?
Qode
The pages I’m trying to edit won’t allow the Visual Composer to do anything. I have uploaded it in the new theme and I have deleted and reinstalled multiple times but still same thing keeps happening. VC is not showing the and I can’t edit the page using backend editor. Please help. What is my options so that I can start a new pages again?
Also a the bottom of the page there is a long list of unsupported things and a phrase that says – “Elements within this list are deprecated and are no longer supported in newer versions of Visual Composer.”
Website is pfyouthalive.comHello,
As we can see, you have the latest version of Visual Composer and Bridge theme, it should all work fine there.
Please submit a private ticket to https://qode.ticksy.com , with a link to your site and WP admin access, our support team needs to check this and help.
Qode
Hi there! I am planning to create a multi vendor marketplace website. Can I build it on Bridge theme by adding Dokan Pro plugin? Do you know if somebody did this before? Thank you guys!
Hello,
Unfortunately, we haven’t tested this plugin within our theme, and so far we haven’t got some feedbacks from our users about it inside our theme.
Qode
Thanks!
No problem, you’re welcome.
Hi until I’ve updated Wordpress to 4.5 version composer backend editor stop working, I use the latest version of Bridge 9.1.3. What I have to do? Thanks
Hello,
Within the latest theme update that we released two days ago (Bridge 9.1.3) we’ve included Visual Composer 4.11.2.1 that works correctly with WP 4.5
Update your theme first to the latest version http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
And then update the plugin to the latest version http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-8-updating-plugins/
Clear cache after it, and everything should be fine again.
If you still have issues after this, contact our support at https://qode.ticksy.com
Qode
hello I am trying to leave a ticket but I get the message: ” your purchase code is not valid”??? I copied it from the site here !
My question is: I seem to be having problems with the Visual composer that comes with your theme. It does not display in the admin, so I have to edit with the classic mode and certain animation functions dont show.
There has been an update available recently that includes an update for Visual Composer, correct? I am running Version 4.5 of WordPress?, so I am asuming this is the reason for the strange VC behaviour?
( I am a bit scared to do an update since in my experiences they sometimes mess things up
Hello,
As we can see here, your purchase code is valid, so you should be able to submit tickets? Check again please, just make sure to choose the right category – Bridge in your case, and to enter precise purchase code.
As for your question: Within the latest theme update that we released yesterday (Bridge 9.1.3) we’ve included Visual Composer 4.11.2.1
Update your theme first to the latest version http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
And then update the plugin to the latest version http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-8-updating-plugins/
And clear browser cache eventually, then it should all work fine with WP 4.5
Qode
yes, tried it again … logged in and the system greets me nicely “welcome sandra” but then at the end of the process it tells me “uups, something went wrong, the purchase code seems to be invalid.” It might be due to the first time log-in it was my programmer with my purchase code and he might have plugged in his own e-mail …so maybe we caused a mess there ? ( I actually got the same login problem very early on already, but since I had figured out my question in the meantime, I forgot about it again )
About my update issue: My programmer didnt use the child-theme to do edits to the style.css and possibly a few other files. Updating now Bridge will make me loose all those edits, wont it ;-/ What options do I have – update the VC only for now untill he sift through were exactly he updated? I am sure I am not the first one to do such a stupid error, so maybe there is a workaround? ( pretty pleaaaase ? ) thank you, sandra
Hello again Sandra,
The changes made in style.css file will be easily saved. Just copy that file to your PC, and after update, paste again those changes (probably some css) into new style.css file.
All the content, options and styles from your WP admin will remain saved, nothing to worry there. Only directly changed theme files are in danger, don’t know if he changed some more?
Also, try to register to ticksy again, with some new email ,and then to submit a ticket using your purchase code.
Qode
The “visual composer” plugin for the Bridge theme appears to have a conflict with WP 4.5—is the update for Visual Composer 4.11.2 available yet?
Hello,
Within the latest theme update that we released yesterday (Bridge 9.1.3) we’ve included Visual Composer 4.11.2.1
Update your theme first to the latest version http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
And then update the plugin to the latest version http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-8-updating-plugins/
And clear browser cache eventually, then it should all work fine with WP 4.5
Qode
I’ve updated my theme to 9.1.3, but Visual Composer did not update and is still 4.7—is there something more than what is listed above that I need to do?
Hello,
Once you have updated Bridge to 9.1.3 , you can then manually update the plugin.
You can find the zip for the latest Visual Composer in wp-content/themes/bridge/plugins , you can see js_composer.zip file
That’s the zip for the latest version. You can extract it, and paste the extracted js_composer folder in wp-content/plugins folder of your server, instead of existing(current) js_composer folder you have there.
Qode
