25623 comments found.
Hi, I am interested in Real Estate demo (bridge253.qodeinteractive.com) and I love the fronted design but, is there any way to see the backend? I have bought several Bridge licenses but never used for Real Estate. Thanks in advance.
Hi there,
Thanks for writing in! We do not have any testing environment but you can see membership functionality in LMS demo http://bridge231.qodeinteractive.com/ – top right icon for login / registration https://www.screencast.com/t/BzvEyvN5ArS Here is part about it from our documentation http://bridge.qodeinteractive.com/documentation/18-qode-membership/ When it comes to LMS, all payment process is going through WooCommerce, so all payment options that are offered for in WooCommerce plugin are available. Here is part about LMS from our Official Manual http://bridge.qodeinteractive.com/documentation/21-lms/
Also you can login to the user dashboard or register an account to see how it looks like username: test password: test
Do let us know if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thanks for the reply but what I need is to access to a demo dashboard to see the property list and the settings options
Hi there,
If you need further information you can always send us a mail and our team can provide you with screenshots, since we do not have a testing environment.
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Good morning,
I just uploaded the update of my Bridget theme, very easy through the plugging of envato market, but still I keep getting that the pluggings: LayerSlider, Slider Revolution and WPBakery Page Builder have not been updated because they do not do it automatically. How can I do it? Can you give me the license key to activate the update?
thanks
Hi there,
Thanks for writing in! You can always send us a mail to our help center providing your purchase code in it and our support team will provide you with the latest versions of the bundled plugins, which needs to be updated manually.
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I need to reset my licence, I need to move it to new domain, I will test it first, how reset it?
Hi there,
Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
You can always do it on your end from our help center
If you still need assistance, we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.
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Hi I just updated the Qi Addons For Elementor but once it’s done https://prnt.sc/6_qcga_91Yzp it tells me it’s not updated???https://prnt.sc/dIGcSFq3tYWK I cleared the cache but nothing! Can you solve? Thank you
Hi there,
We tried to update the plugin on our end and it worked perfectly fine, just in case on your side you can always try to deactivate it and install it once again.
We hope this helped and if you need any further assistance, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
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Thank you very much, and yes i will do how you suggest next time. Solved!
Hi there,
Thank you. <3Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Both LayerSlide and WPBakery have announced vulnerabilities in the last week or two – when will you release an update for these plugins?
Hi there,
Could you please send us a mail to our help center providing your purchase code in it and our team will provide you with the latest versions of the plugins.
Thanks.
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hello, i just buy the theme… i can’ t find Quote options or Quote import at my admin panel. Install theme by ftp.
any idea?
thank you
ok Resolved!!
Hi there,
We are happy to hear this!Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
WPBakery is still part of Bridge?
Will it be updated soon?
Thanks
Hi there,
Thanks for writing in! Yes, it comes bundled within the theme so if you need an immediate update of any of the plugins, please send us a mail to our help center and one of our support agents will provide you with latest versions.
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Thank you, no rush, I will be patient. 
Hi there,
Thank you, but you can always acquire the latest version of the bundled theme from our support team.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I need to buy this theme for one of my customers Since I will install and activate it on an external testing-Domain, and after finishing the programming, it will be posted on the final domain.
I do not want to buy 2 activation codes. Is there a way that I can transfer the activation code to the final domain at the end?
Hi there,
You do not need to buy 2 licenses, you can contact our support team for testing environment.
So please submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
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Hi, I’m unable to properly install the demo 443 (music magazine) as the homepage is missing the sliders and the videos etc although most other elements imported OK. I tried the XML import method from your tutorial but still the same problem. You wrote under another person’s question about 443 slider missing that “Slider on homepage is created using the “Post Slider 1” shortcode.” Could you please explain where exactly is that shortcode located as I don’t see any QI sliders created in wp-admin. And this field on homepage is empty: field “Layer Slider or Qode Slider Shortcode Copy and paste your shortcode located in Qode Slider -> Slider”.
Do I need to create 1 manually and if so, what is the actual shortcode with ID etc (so I can copy and paste it from your response)?
thanks,
Hi there,
Thank you for reaching us!
Post Slider 1 is a shortcode that is added to the. page and it is not created with Layer or Revolution slider. If you still need assistance with this and since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
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How many sites can use this theme? Can i use 2/3 websites ?
Hi there,
Thanks for writing in! By the Regular license the theme can be used on one single app installation, so one purchase is for one domain only.
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Hi there, I am testing for a personal site with your theme, a few months ago I installed it in a subdomain but in the end I found another theme that was more suitable to what I was looking for, now I am trying to install it in another subdomain of the same domain and it display me a message that “this code has already been used”, both subdomains are of the same main domain, even so I no longer use Bridge in the initial subdomain, I login in your web panel “helpcenter” I deleted my purchase code, and when I try to enter again it tells me the same thing, “it was already used in the domain xxx.xxxxx.com”, how can I delete that domain and update the new one?
Questions: If the license is on a main domain I can not test sites with Bridge on subdomains? How can I install it on several subdomains for testing?
Thanks a lot
Hi there,
Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
You can always do it on your end from our help center
So in your case now we would kindly ask you to send us a mail to our help center providing your purchase code in it and our team will help you with this.
Thank you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there, on wednesday this week I ´ve wrote an e-mail to: helpcenter@qodeinteractive.com with the request: #226745 for a plugin update, because Wordfence has detected a vulnerability on Slider Revolution Plugin.
Would you be so kind to assist me in this matter? Hope for your reply, Alex
Your response mail was in my spam folder. Thank you for the update!
Hi there,
Thanks for writing in! We are glad to hear that this is resolved!Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, please check my ticket #226904. How to import widget and option? Your xml file only contains content. And the import function is not working at all. Thanks.
Hi there,
Thanks for writing in! We do see that your request was responded so for any further assistance please continue the conversation with our support team.
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Hi. I started receiving warnings from Wordfence yesterday about a critical security vulnerability in Slider Revolution. Will you be releasing an update with a new version of SR to address this? If not, is it possible to obtain the latest version from you? Thanks!! D
Hi there,
Thanks fr writing in! If you need an immediate update of any of the plugins, please submit a ticket on our help center and one of our support agents will provide you with latest versions.
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Hello
I bought your theme a long time ago, but I just activated it now.
And I am very disappointed with the speed of loading the site and the speed of the admin.
Tested the page https://kuznetsov12.ru/category/furniture-for-bath/
Results with default WordPress theme Twenty Twenty-One http://joxi.ru/Rmzo3oWTVn8Bd2 And with the Bridge theme http://joxi.ru/KAxJaJOTwEyNzm
Hosting keeps telling me “You have reached the limits within the past 24 hours
CPU resources limit was reached for your site
Physical memory resources limit was reached for your site"Everything is just very, very slow.
Please see my website https://kuznetsov12.ru/
Is there any way to improve the speed?
Hi there,
When it comes to website speed, the Bridge theme has a lot of options, and because of that there are a lot of things that are going on in the back (conditional functions, calculations, etc.), but besides that, all scripts inside the theme are already minified and page speed test offer acceptable speed grades. Of course that we are improving theme functions with every theme release so they can render faster and in order to be more secure, but other than that we can't do much more. Our demo sites are not optimized, the main purpose is to present all theme functionalities, and end users should increase performance on their own, and make sure that they are using reliable hosting service providers with high resources, and with fast and secure servers.Here are some general tips for speeding up your website, and please note, you can’t minimize files like js.php and css.php, because they are dynamically created.
1) You can check how to optimize your website in the following links:
Recent GTmetrix Changes And How To Boost The Performance Of Your Website
2) Optimize your images with some tool: www.jpegmini.com/
3) Also you can install some plugins for cache, like WP Super Cache:http://wordpress.org/plugins/wp-super-cache/ https://wordpress.org/plugins/w3-total-cache/or premium one http://wp-rocket.me/
4) Use at least PHP ( in order to process PHP code faster and to fix older version bugs. https://wordpress.org/about/requirements/
5) If you have a lot of plugins installed you should disable the ones you don’t use or that aren’t completely necessary.
6) In terms of website performance, it is highly recommended to use SSL protocol and ensure that your website is served over HTTPS. This not only enhances the security of your website and protects user data but also has a positive impact on performance. HTTPS encrypts the data exchanged between the user’s browser and the server, ensuring that it cannot be intercepted or tampered with by malicious third parties. Additionally, modern web browsers prioritize HTTPS websites and may display security warnings for non-secure (HTTP) websites. Switching to HTTPS can help improve the overall performance, user experience, and credibility of your website
Important: We suggest you not install any caching tool before you finish with your website modifications because this sometimes could cause problems. So we thought that you don’t have to be obsessed with your website speed before you finish with its modifications.
We hope this helped and if you need any further assistance, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
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Hello, I have certain issues with one of your themes. The problem is as follows: when I activate the JavaScript delay in the WP-Rocket plugin, it causes the menu logo to become invisible. I would like to know which JS file is responsible for executing the logo, so that I can exclude it from the delayed loading. Can you help me?
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
ThanksDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
But I noticed that there is very low horizontal space for the main menue. I need 6 Links in my main menue but there is not enough space and so I get to lines in my menue. Looks not so good. How can I increase the horizontal space for my menue?
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
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I’m using Advanced Pricing Lists and I was wondering why code isn’t rendered in the description, because of the nature of my descriptions I need to bold sections or add line breaks, I see the code rendered on the back end, but when viewed on the front end instead of the styling my code shows, is there a way to force it to render the styling in the description?
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
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hi, We use php 8.0 and we get this error on each refresh
PHP Warning: Undefined variable $target in /home/.../public_html/wp-content/plugins/bridge-core/modules/shortcodes/shortcode-elements/_portfolio-list/templates/portfolio-item.php on line 47
could you fix it in the next version?
thank you
Hi there,
Thanks for writing in! Could you please provide us with your website URL so we can check? Also please check if you have updated the theme and its plugins to the latest version.
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I see alot of comments about WPBakery Page Builder needing updated on your end. When can we expect that?
Hi there,
Thanks for writing in! if you need an immediate update of any of the plugins, please send us a mail providing your purchase code in it and one of our support agents will provide you with latest versions.
Thank you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
