26663 comments found.
I imported the demo, and the layout is damage. https://prnt.sc/kW0YButsSw4j
never mind it. fixed it. THanks
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Very annoying, updated the plugins for the website and it’s totally ruined my website, the old qode blocks dont load so i am left with code all over the site. AND I cannot add the pruchase code no more. Frustrating
Hello,
Theme options, shorcodes and meta boxes are now disabled if theme purchase code is not registered on live server.
Could you please let us know what kind of message are you getting when you try to register your purchase code?Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
No message, it just reloads the page for me to enter the email and the purchase code 
Just says ” Please Wait…” for ages and then nothing. Is it linked to another website?
For “Please Wait” message, try suggestions from this article.
You can also contact us using this email, include your purchase code in the email, and our support agents will assist you with registration.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
this is super annoying – it says:- Code is already registered for other domain – but I don’t remember where I register it. So when I try to open tickets it says support is expired. I just want to activate this theme on current project. How to do it?????
Hello,
We deregistered the purchase code for you. You should be able to register the theme now.
There is an option to deregister your purchase code via deregistration form at our Help Center in “My Products” section of your account. If you are unsure about the domain where the theme was previously registered, you can enter any url (like google.com), and in the error message the correct url will be written.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
My website was displaying correctly before, but now some Qode shortcodes are showing as plain text on the frontend instead of being rendered.
For example, I now see this in the page content on the live site:
advanced_animations= »no » item_padding= »0 0 0 0″ item_padding_1024_1280= »0 25px 0 0″]I haven’t changed anything on the site, so I’m not sure what caused this.
Could you please tell me what the correct solution is to restore proper rendering of these shortcodes?
Thank you in advance for your help.
Hello,
Please check if your purchase code is registered in Bridge Dashboard. Theme options, shorcodes and meta boxes are now disabled if theme purchase code is not registered on live server.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
When I log into my Qode account / Help Center, I only see one downloaded theme: “Buro”. I do not see Bridge listed, even though I have a valid Bridge purchase code:
And i can’t open a ticket
Thank you in advance for your assistance.
Best regards,
The items you’ve purchased will be listed in the “Downloads” section of your ThemeForest account. At our Help Center only the themes for which you’ve already submitted supported requests will be listed.
To submit a ticket please follow instructions from this article – How To Submit A Ticket. When you log in at our Help Center, click on the “Submit a Request” link in header, and fill in the form as shown in screenshot. First enter your purchase code, then select the profile (in this case Qode) and then theme.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
when i’m on the page for submiting a request, I just have 1 Supported Items, but I have bought 2 different theme and the support has expired. I just want to deregister my bridge theme
Have you managed to resolve this in the meantime? Our system shows that currently your purchase code is not registered on any domain.
You have an option to deregister your purchase code via deregistration form at our Help Center in “My Products” section of your account. If you are unsure about the domain where the theme was previously registered, you can enter any url (like google.com), and in the error message the correct url will be written.
You can also contact us through this email, include your purchase code in the email, and our support agents will assist you with deregistration.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello. I haven’t used your theme in a while and can’t remember which domain it’s linked to. Could you reset the link so I can activate it on the test site? Thank you.
*afd18189324e
Hello,
Thank you for using our theme.
We deregistered the purchase code for you. You should be able to register the theme now.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
hi there. I want to change the website I use my Bridge license on but your website login and sign-up don’t work. Have emailed you. Thanks.
Hello,
Thank you for using our theme.
We deregistered the purchase code for you. You should be able to register the theme now.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
How can i see the current theme date also , i was experience my post loading up really slowly having a white screen then have unresponsive post that i couldn’t edit i update my theme i didn’t update in one year i was looking at the qode theme on the Wordpress backend how do i make the the bridge core is up to date it doesn’t show that it can be ever updated anymore it just updates on its own ?? to be more automated ..
what do you think. you think it was a outdated theme that was doing that when i look at it in safari is was ok well i update theme and im going to see if it made it go away.. what im getting it page unresponsive with a white screen . i think i cleared the cache is could be server migration too i did point the server just recently
it might be that i pointed my sever ip address and it still holding on to the files that show the old way it was showing slow laggy way .. in safari it acts more responsive so i did find a way around it but i need to use chrome i tired igonitio mode
Hello,
Theme changelog can be accessed using this link.
To update Bridge theme and bundled plugins please follow instructions from this article – How To Update The Bridge WordPress Theme And Bundled Plugins and please don’t skip ‘10:34 – One final step after updating the Bridge theme’ part of the video.
After you update the theme all of the plugins with available updates will be listed in Appearance > Install Plugins. Bridge Core can be updated from there.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, browsing the features of your Bridge theme I see Twitter/X feed module to display posts on the site. Does this work?
Hello,
Thank you for taking interest.
We now recommend adding the Twitter/X feed using this plugin.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
That’s great, thanks so much.
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Simple question. How can I create a button that when clicked would open a gallery in lightbox mode?
Hello,
With Bridge theme, the lightbox functionality is already part of the gallery element (please see screenshot). The lightbox can also be set for portfolio lists (like here with “Zoom” button).Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thanks for your response. What the client wants is a button element that when clicked on would open a gallery/slideshow in lightbox mode. We already have a gallery display in grid layout format but want to replace that with a simple button that opens that gallery in lightbox mode. Is there a way to do that with the Bridge theme? Please advise.
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I want to change my wordpress website theme This is my website https://www.pccompressedgames.com/. Tell me is this theme suitable for my site.
Hello,
You can check our “Gaming” themes and demos in this link.
Please, note that most of the WordPress themes are not interchangeable. We always recommend installing the theme and importing the demo on a clean WordPress installation.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I have Bridge Version: 16.6. I want to buy new license. Can I update the site with the new license to the latest version or will it break my site. It was obviously build back then with WP Bakery.
Hello,
The theme can be updated with the new license. It is still compatible with WPBakery page builder and the content you’ve created is stored in the database so updating theme files won’t affect it.
Of course, it is a good practice to create a backup version of your website before updating the theme. You can learn how to easily backup your website here.
To update Bridge theme and bundled plugins please follow instructions from this article – How To Update The Bridge WordPress Theme And Bundled Plugins.
After you update the theme all of the plugins with available updates will be listed in Appearance > Install Plugins. It is important to update Bridge Core plugin that will be listed there.
Once you update theme and plugins, navigate to Qode Options > General and click on ‘Save Changes’ button in order to generate a new dynamic CSS file.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
how difficult will it be to convert site to elementor after I updated it?
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also why is my license not working for my WP multisite but just for main site!!
The Regular License is not a multisite license. If you need a more detailed explanation regarding the Regular License, you can take a look at Envato’s license policy on this link.
When it comes to multisite, we can add a certain number of related subdomains with your main domain, but please note that only subdomains with related content. So if you have this theme installed on somedomain.com we can add related subdomains such as blog.somedomain.com or shop.somedomain.com or dev.somedomain.com, etc.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
The subdomains need to be added as related domains. We now added two other domains as related.
Since author’s dashboard is meant for general inquiries and pre-sale questions, if you need further assistance, please submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello. i’m inseterting to buy your great template, so i have a doubt before: Is it possible, using the template, to initially display a thumbnail image (video snapshot) when loading a section with a video, while the video itself loads in the background, in order to improve the perceived loading performance of the page? Thks
Hello,
Thank you for taking interest!
There are several different options to add pre-loader depending on where video background is used. Qode Slider and Revolution Slider have pre-loader (spinner) options and there is also an option to add a Video Preview Image as a fallback. This can also be done for video backgrounds added using WPBakery page builder.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thanks
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Hello,
I would like to clarify a licensing question.
I have previously used a Regular License for a client project. That project is now permanently inactive and the license has been deregistered from the old domain.
My question is: Am I allowed to use the same Regular License for a different client and a completely new project, on a new domain, or does each client/project require a new license, even if the previous one is no longer active?
Thank you in advance for your clarification.
Kind regards, Dimitris
Hello,
Thank you for choosing our theme.
If the license is not in use for any project at the moment, then it can be used again. It cannot be used for multiple projects at the same time, however, you can use it again if the previous installation is no longer active.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
In the single post, I’d like to remove the post date and the other infos: author, number of comments, etc… Ho can I do?
Hello,
This can be done with custom css below:
.blog_holder.blog_single article .post_text h2 .date,
.blog_holder.blog_single article .post_info {
display:none;
}Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
thank you, it works!
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I have been trying to get this template’s demo import work since yesterday night and it has been complete mess with too much complications. Through the last night I tried to import it, it first got stuck at 8%, then 40% and after re-install of everything again, it didnt progress over 16% during 60 minutes of waiting!
Just to say, I have used many themes before, having no issues whatsoever, ever. The theme is so big, slow and it takes forever to do a clean install. Today, another problem occured – I havent been able to register/activate the theme in my dashboard, it just keeps telling me “Please wait”. I will give one more fresh, clean install and try and if that does not work, I would like to refund the payment.
Hello,
We are sorry to hear that you’ve got this impression.
You can try to repeat demo import several times for the same demo without resetting the database. Before you repeat it, just make sure to navigate to Appearance > Menus and delete menus, so menu items don’t get duplicated.
You can also try XML import which is lighter demo import and it is covered in video tutorials linked below:
How to Import Bridge Demos Made with WPBakery
How to Import Demos Made with Elementor in Bridge
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. They can also import demo content for you.
To submit a ticket please follow instructions from this article – How To Submit A Ticket.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I also have the wellknown Register Problem. Guys this is awful. You can`t fix this over Years? And yes i followed the instructions on the “How to fix…” Site. What can i do now?
so guys, i dont want to waste my time anymore. How i can get my money back?
Hello,
The server was experiencing a temporary downtime and this is related to the hosting. Both registration API and our Help Center are online now. Please clear your browser cache and try to register your purchase code and/or submit support request. You can also contact our support using this email, just include your purchase code in the mail, and our support agents will gladly help you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
I am having trouble adding a small text snippet under a portfolio project image that should appear in the “About this project” section.
I have tried:
Adding text in the Content field of the Portfolio post
Adding text in the Excerpt field
Not using Elementor on the Portfolio post
Despite this, the text does not appear on the frontend.
It seems that there is no clear or simple way in the theme to add a short text snippet here. The process is not obvious, and it feels unnecessarily complicated. Adding such basic information should be much easier and more intuitive.
Could you clarify if there is a proper way to add small text snippets to the “About this project” section in Bridge Portfolio?
Thank you for your help.
Hello,
It is necessary to enable Elementor editor for portfolio posts as well to edit description text in “About this project” section. When Elementor is installed it is initially enabled just for pages and blog post. To edit other post types it is necessary to enable editor in Elementor > Settings.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
I am trying to add a small text snippet under a portfolio project image to appear in the “About this project” section, but it does not show on the frontend.
I have added text in both the Content and Excerpt fields, and I am not using Elementor on the Portfolio post, yet it still does not appear.
It seems there is no simple or intuitive way to add text here, which makes it unnecessarily complicated.
Could you please clarify the correct way to add small text snippets to the “About this project” section in Bridge Portfolio?
Hello,
It is necessary to enable Elementor editor for portfolio posts as well to edit description text in “About this project” section. When Elementor is installed it is initially enabled just for pages and blog post. To edit other post types it is necessary to enable editor in Elementor > Settings.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, was there any update/issue related to bridge/WPBakery? I somehow do not have the ROW STRETCH Option in the row´s options anymore. I can not make a row stretch full width (with keeping the content restricted in grid). The “Use Row as Full Screen Section” option requires me to use a full-width template, however before it always worked to have a restricted layout (to 1200px for example) and still make a row full-width. Any ideas, why the “Stretch row” option does not show? Thanks in advance
Hello,
First, please check if you have updated the theme and its plugins to the latest version listed in change log.
If you need to update Bridge theme and bundled plugins please follow instructions from this article – How To Update The Bridge WordPress Theme And Bundled Plugins.
After you update the theme all of the plugins with available updates will be listed in Appearance > Install Plugins.
Also, when it comes to using full-width sections, we recommend setting them by following steps from this article: How To Create Full Width Sections Using The WPBakery Page Builder Plugin.
Since author’s dashboard is meant for general inquiries and pre-sale questions, if you need further assistance, please submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Qode is an amazing seller. I am using many of their themes on several sites I operate. I am using one of their themes on https://www.candidshutters.media. Thanks to the speed and UI of this,CandidShutters Media is now the top rated video production company in Delhi and Mumbai. I am planning to use Bridge next on the same.
Hello,
Thank you for using our themes! The site is using our Qi Theme. If you decide to use Bridge in the future, feel free to write us
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