Discussion on Bridge - Creative Multipurpose WordPress Theme

QODE supports this item

Supported

24199 comments found.

Eclipser

Eclipser Purchased

It tells me there is a virus in the main install-able file everytime I download it…

QODE Author

Hello there,

Thank you for reaching us!

This is a false positive. Envato does thorough examinations and inspects all the themes featured on their market, and this is especially true when it comes to the safety aspects. Moreover we, the theme authors, conduct additional tests to eliminate the possibility of there being any malicious content.

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.



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nicktay14

nicktay14 Purchased

Hello , I m having a problem with testimonial carousel.

1. I wanna add a border but it is not showing up. I have try the following code but the site did not change anything. }

.qode-custom-border{
border: 1px groove #FFD700;
padding: 10px;

2. Also, I wanna make it left align like all the previous text element on the site but the settings on the testimonial carousel element do not have this function.

3. If I can make it left align, how can I decrease the padding between the left and right. Right now it is center align and the padding is huge and the wordings look weird on mobile

my site is https://crazyalphabets.com/home/

Hope you can advise me on this. Thank you very much

QODE Author

Hi,

We see that you’ve used qode-custom-border class for adding border, however this class in not assigned to testimonials elements and this is why css is not being applied.

Please submit a ticket at our Help Center and one of our support agents will gladly help you.



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nicktay14

nicktay14 Purchased

Hi there , my support request had already expired. Are you able to share the CSS over here? I believe it is quite a simple request. I have also tried the border settings in visual composer by setting in the rows elements but unfortunately , all the borders settings over there don’t work also. May I know what is happening as well?

QODE Author

Hi again,

Unfortunately, you will have to submit a ticket to receive support on this matter. Thank you for understanding.



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Hello, yesterday I placed a ticket at your support system, but noone responded. So I place it here: 1. ocasionally logo and fonts are not loading. Additionally some widgets too. Refreshing the browser is not enough. All of it comes back when I resave Qode Options. 2. in WP admin I can see notice: “Your copy of the theme has not been activated. Please navigate to Bridge Dashboard where you can input your purchase code and activate your copy of the theme so you can have access to all the theme features, elements & options. ” even though the theme is activated.

QODE Author

Hi there,

Please understand that our average response time is around 24 hours and that our support management system is sorting requests by the latest requester update, so every time you send a new message in the same request, that request gets pushed down the queue.

We’ve checked and we see that your ticket has now been updated with response. In case you need further assistance please continue the conversation with our support team at Help Center. Thank you.



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Is it possible to have full image header and sidebar on single post type?

when i activate it in options, the sidebar is visible on full page instead of being below the title header image. what basically I m going for is something like this. https://www.flexport.com/blog/your-guide-to-shipping-with-fulfillment-by-amazon-fba/

<header> <fullpage featured image with title> <1/4 sidebar><3/4 content>

Whats happening is <header> <1/4 sidebar><3/4 page featured image with title> <1/4 sidebar><3/4 content>

QODE Author

Hi,

Thank you for reaching us!

This can be achieved with “Standard” blog template if you add title area on the page. To set up a blog post please follow instructions from this article – How To Create A Blog Post Using The Bridge WordPress Theme. For title area please check this article – How to Set Up the Title Area in the Bridge WordPress Theme.

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.



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jmflores

jmflores Purchased

Hi. I have worked with this theme and everything was working well, except for the last update, right now I get this message on my website: qode_elements_holder number_of_columns=”two_columns”

I checked all the pages and is the same. Is there a bug or something? I do not have touched anything in the website, except the update. Is there any way to fix it? I don’t have the support because I don’t need it and is unfair that right now after an update I have to pay for that.

Can you please help me?

Have a nice day.

QODE Author

Hi there,

Alright, please send us a mail and include your purchase code and one of our agents will investigate.



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Hi, These are beautiful demos. Can you suggest a version of demos that fit a site that has extensive blog content plus a small shop of downloadable recordings. The site also needs a home page rather than just the blog collection.

I look forward to purchasing this theme.

Regards,

QODE Author

Hi there,

We see that you already bought our theme.

If you have any questions regarding it, feel free to submit a ticket. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket



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Hi, After updating the theme from 23.5 to the latest version 26.7 I am not able to see the theme options that are qode options. Also, the shortcodes are not working like social media icons, qode buttons and qode options are not visible in elementor. Please let me know about the solution. I haven’t changed anything other than the theme update. My Company has purchased a license I don’t have access to the company account so commenting from my account. Please reply to me.

aristos41

aristos41 Purchased

Hello,

How can i tell which specific bridge demo/template i have installed and is live on WP? Did it a long time ago.. Does each demo come with a product serial code or something? Just for distinction purposes..

Thank you,

QODE Author

Hi there,

Please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket



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do you support or have any android app or have restapi. I want to build restaurant classified portal where seller can display all his products list in single ads listing and receive order requests. Buyer can select the products from the restaurant order form or order list and submit his order interest (no online payment buying just submit interest order request seller can call the customer and process the order) Example of order form UI https://prnt.sc/153cc11

QODE Author

Hi there,

Unfortunately, no. We only build WordPress themes, no apps. We also don’t have any APIs to work with 3rd party platforms. Thank you for understanding.

Let us know if you have any additional questions.



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druvy

druvy Purchased

Thanks for creating such a great theme! I have used it on my website for a few years now and get a lot of compliments for it. However after updating wordpress and the theme recently, my theme seem to be broken. My logo and slider keeps disappearing. When I open the QODE options in the dashboard and click save, it resolves the problem for a few days but the problem returns a few days later. Any clues to a solution would be much appreciated.

QODE Author

Hi there,

Please send us a mail and include your purchase code and one of our agents will take a look.



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cultcat Purchased

Hi, mobile menus don’t work with anchors. Do you have any idea why?

cultcat Purchased

fixed it, no worries

QODE Author

Happy to hear this :)



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Finn Purchased

After the latest update it says “Your copy of the theme has not been activated. Please navigate to Bridge Dashboard where you can input your purchase code and activate your copy of the theme so you can have access to all the theme features, elements & options.” even though it has been registered for years. I unregistered it and used the same code again and got this message “You have successfully registered your copy of the theme! Note that if you used your purchase code on one installation, you are required to Deregister in order to use the purchase code on a different installation.” though nothing works right and I still get that first message. Now the site is screwed up. And because my support has expired, I cannot use your support page. Please fix this!

Finn Purchased

Well even though is said I wasn’t activated and I didn’t have a purchase code, it did update the theme and I was able to update the plugins. So you have a glitch I am guessing.

QODE Author

Hi there,

If you are still experiencing issues with this, please send us a mail and include your purchase code and one of our agents will assist you.



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Hello, when I activate wpbaker(vs) plugin, it breaks the website and it goes into critical error mode. can you please help?

QODE Author

Hi there,

Please send us a mail and include your purchase code and one of our agents will assist you.



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javierhc Purchased

Hi.

Need to Deregister theme, did not remember where was last installation.

Thanks!

QODE Author

Hi there,

Now you can check for yourself. See this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360020754857-Deregister-Qode-Interactive-themes-via-the-Help-Center



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I haven’t worked with a theme that has as many bugs as this one in a long time. On the one hand it fills the erro log list. On the other hand it also has errors in the display when the page is first called. With refreshing again this is gone. No, it is not because of any plugins, but because of Bridge in connection with Elementor.

Too bad about the money, I could have worked directly with Elementor.

Hi there,

If you are experiencing issues with Bridge, please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket



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Does page jumps work on the footer menu?. It works well on the main menu but in my site is not working on the footer menu. Thanks.

Hi there,

Please read this article, you might find it useful: https://make.wordpress.org/support/user-manual/content__trashed/pages/page-jumps/



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Hi our client is rebranding and as such wants to change the domain associated with the theme can you advise how we can un allocate the license so we can register against a new domain

Hi. Just wondering how the new licensing system works with a multisite that uses a different domain for each site? (so not sub-domain or sub-directory) Would it need a separate license for each one? Or can I just activate it on the parent site and it will work for the child sites?

Hi there,

You can use your license on only one website. To use Bridge on multiple websites, you will have to buy a separate license for each one.



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Well that didn’t really answer my question.

So you’re saying if I have a multisite setup with 20 sites and each have a unique domain name, I would need 20 separate licenses?

That’s quite cost prohibitive.

Hi again,

When it comes to multisite installations, you can use one license for all sites.



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Hello,

Website is not going to contact page. When i enter with url map is not seems. Second problem is; products page is only working when i refresh the page.

Hi there,

Please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket



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