4,467 Reviews

for Customer Support

This theme hasn't been the easiest to use so I am thankful for the support team who has been very helpful!

for Customizability

The BEST Wordpress theme I've ever bought. Can't recommend it enough.

for Code Quality

Congrats on your new awesome revised update.

Simply brilliant.

We will recommend your theme designs and layouts to all our new clients....

for Design Quality

Everything quality! Great design, code quality and choice plus now a listings template and a magazine template. The only theme on Themeforest to my knowledge which has it all. Class act. Thanks Qode.

for Design Quality

Fantastic and versatile theme and customer support is instant and helpful!

for Flexibility

Had a few issues which i couldn't quite work out.

Qode Support managed to figure them out for me in less than a day!

Thanks for your support guys.

for Bugs

This theme is really good and beautiful, but every imported sample sites contains bugs. Hope could receive updates soon.

QODE

Author response

Hello,

We have improved theme functionalities and also demo import several times in the past, but since demos become more robust so they can satisfy needs of all customers demo import issues are very common for all theme authors, and users with cheaper hosting plans with shared resources often have problems. We suggest you to try to increase some PHP directives and to repeat demo import few times like explained in this article https://qode.ticksy.com/article/9420/ and if that doesn't help then please submit a ticket to our support at https://qode.ticksy.com so they can try to import desired demo for you.

Qode

for Bugs

vraiment très décevant !
Plein de bugs, pas de flexibilité, support inactif !

QODE

Author response

Hello,

We couldn't find any history of your tickets on our support forum https://qode.ticksy.com , however you have rated our software very low. We think it's fair to try to contact our support first regarding all the theme related questions and to try to elaborate issues which you are facing before leaving such a bad and not helpful review. Our support agents will try to assist you for all the doubts you have related to our theme so can you please try to get in touch with them by submitting a ticket at https://qode.ticksy.com . We really hope that this can be improved and you will change this bad impression you've got, and in case that our theme is too complicated for you and you don't want to use it, you can submit a refund request and we will discuss it there.

Qode

for Other

the bridge theme is quite versatile with a lot of demo / styles. this is great, but unfortunatly, this impact the load of the website. this is one of the slowest template I ever used. the use of pinterest/masonery is using original picture in big screen adding bad performance to website. the product list using pinterest/masonery is desconnected from woocommerce settings which will display products that you don't want to...When you ask to support how/if they can change that, the only answer is : "this is the way that it works".... nothing more. quode has great potencial, but it's a performance killer, and does not fully work with woocomerce. It seems that they do not want either to improve anything, this is just what it is... so be carefull before using it ...

QODE

Author response

Hello,

The speed of your website depends on several factors like resources (memory_limit and post_max_size) of your server, the speed of your PC, the versions and amount of the plugins you have, and with multi purpose themes with a lot of options, there is a lot of things that are going on in the back (conditional functions, calculations etc.), but beside that all scripts inside the theme are already minified and page speed test offer acceptable speed grades and you can rad more about performance of best selling themes in following Envato article https://webdesign.tutsplus.com/articles/performance-test-top-10-wordpress-themes-on-themeforest--cms-29605 . In case that speed isn't that great on your installation, you should be able to improve it by using some caching / optimization plugins, and with some server side tweaks, and our support can provide you with some tips for that so please get in touch with our support team by submitting a ticket at https://qode.ticksy.com . Regarding theme custom elements and options, we are carefully monitoring all our users requests, and we are always willing to fix and enhance functionality trough theme updates as we did with previous updates and if there is some issue with pinterest product list please elaborate this a bit in your ticket or by contacting us over email. We hope you'll cooperate with us in order to improve this for you, and we hope that you will consider changing this bad impression you got.

Qode

for Customer Support

The Customer Support ist great, they always find a solution for everything! And i have to say - as i work with many different themes, its one of the BEST themes around here! :-)

for Design Quality

Awesome constructor and templates, easy work and good documentation.

for Customer Support

Apart from the great theme! the support is also amazing.. they were quick to get back to me and very informative. highly recommended.

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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