204 comments found.
how quickly your support team respond to tickets? I have tickets open for 3 days with no response.
Hi,
Due to national holiday we are low on resources, but we are going to answer on all tickets asap.
Mikado
Hi, I have added the instagram feed to my website the tag is #theliferr but its not showing in the the actual feed its shows the Mikado images only 
Hi
You need to connect your instagram account in Mikado Options > Social Networks > Instagram 
Mikado
Hi I brought this theme. While installing the theme on wp it fired an error that your theme doesnt have style.css. what should i do ?
Hello,
Please, check this link https://help.market.envato.com/hc/en-us/articles/202821510?_ga=1.133248653.2013442837.1444749719 where issue you listed is explained well.Mikado
Hi there,
For some reasons in the main navigation menu the last item goes down. even if i only have 4 items there.
Hi,
Could you please submit a ticket on https://mikado.ticksy.com/ and past us your site url there so our support team could inspect your problem?
Mikado
Hello, the content area is so narrow, isn’t their any way to make it full width on mobile view . Its an urgent problem please.
Hello,
This could be changed with some custom css. Submit a ticket to https://mikado.ticksy.com , with a link to your site, and our support will write you the css for this.
Mikado
Hi, good theme i purchase it, but i can’t found the stay connected widget of sidebar can you help me please?
Hello,
You need to install and activate Access Press Social Counter plugin , in order to use this widget. Free version of the plugin is enough, no need to buy pro version.
Mikado
ok thanks for reply :3
No problem, you’re welcome.
Is there any way we can demo this theme before we buy? As I need to make sure it works correctly with our WordPress multi-sites and all content looks okay.
If this is at all possible please email neil.spinney (at) mdmpublishing.com
Hello,
Unfortunately, there’s no option for demo testing it before purchase.
You can preview our demo site http://discussion.mikado-themes.com/ and all our themes work correctly with multi-sites.
Mikado
Hi best Wordpress Theme on Themforest!
Is it possible to disable the automatic Slideshow on Slider?
Hello,
Depends of the slideshow you’re using (there are several slider elements).
We recommend you submit a ticket to our support team at https://mikado.ticksy.com , with a link to specific slideshow you’re referring to, and they will check is it possible and tell how it can be done if it is 
Mikado
nice theme…do you have the authors list page? i need because my site is optimized for google news.
Hello,
There’s the archive page for each author, for example http://discussion.mikado-themes.com/author/bianca-reid/
Mikado
Hi, i mean all authors list… the staff page of the site
Hi again,
We don’t have page template for it. You can create a page like that using Visual Composer’s elements, to add some photos/description of each team member, and you can link them to this author archive page.
Mikado
I’m getting visual composer tags on my main homepage post2 descriptions. Tags like: ” vc_row[vc_column_text]”.
It’s ok inside the post page it just shows in the post description before enters it.
Print-screen:
Hello,
For each of your posts, in WP admin -> Posts -> each post, fill in your desired excerpt text in the excerpt field under the post’s content. If you don’t see this field, click on Screen Options in top right corner, and check excerpt. Then you will have this field, and put the excerpt text there for each of your posts. That text will be shown on blog lists only, since blog lists can’t read shortcodes.
Mikado
So I have purchased the theme and installed it.. But the homepage doesn’t look anything similar to what Newspaper Home looks like.. Must I purchase Visual Composer in order to have a functioning homepage?.
Nothing is working so far.. The slider is also not showing, and I can see my old post..
And the Scroll drop down menu javascript seams not to be working. http://www.africanheritagemagazine.de/.. its not hidding, plus the background color seams to be invisible on mouse out..
I hope it is not a must to purchase the slider plugin and visual composer before one can make use of this theme. Coz this theme is expensive enough, and it would be really not nice to be forced to pay extra charges for two plugins before one can make use of this theme.
I have just purchased and activated visual composer, but the error still persists. Post is not showing, and there seems to be something wrong with the Top Menu JavaScript, cause it is not hiding.
Hello,
Can you please submit a private ticket to https://mikado.ticksy.com , with a link to your site and WP admin access.
Our support team will help with all the issues you’re experiencing. No need to buy anything additionally!
Mikado
Hello Mikado, I have done that!.. Thanks in advance for the quick help.
No problem, thanks for following up on this.
Like seriously guys common.. Its going to be 4 days now, not even a reply to the private ticket I have submitted since 2 days now. Common!!!..
Hi again,
Apologies for waiting. Could you please write us here the ID of your ticket? We have to check why is it taking that much time with our support team, and have them process your ticket immediately.
Mikado
Hi, The ticket No is: #746625
Please help me forward it to the support team guys, they seems to be super busy so far. This isn’t my first purchase on Themeforest. Thanks in advance, once again 
Hi again,
We’ve informed our support about this, an agent is immediately assigned and will process your ticket.
Mikado
i send a private ticket, but i don’t get an answer and i need it urgent!
Hello,
Please tell us the ID of your ticket?
Mikado
Hello Mikado,
The theme looks very nice to me. Some presale questions:
1. is it possible to have a slider on the masonry block to switch to the next 4 posts. http://discussion.mikado-themes.com/masonry-block/2. what settings are possilbe on the masonry block? Latest/Recent post without categories? How many post could be shown and how?
3. Is it possible to change the post design? Maybe first the title and then the Image like on my blog now? http://www.androidkosmos.de/lenovo-zuk-z2-pro-mit-snapdragon-820-und-6gb-ram-offiziell-vorgestellt/4. The menus under “Lifetime” or “World” could be every subemenu associated to the recent posts of the submenu-category. This is very important to me. Example: 1. Reviews 1.2 Reviews Smartphone (submenu) 1.3 Reviews Tablets …
5. Is there a demo of the theme?
Best regards Daniel
Hello Daniel,
1. This masonry block does not work like slider unfortunately. If you want slider, with four items shown, you could use the one from this page for example http://discussion.mikado-themes.com/interactive-carousel/
2. Yes, you can specify from which exactly category it will show posts from, or speficy precise posts you want to be in it. By default, it shows four posts.
3. It would require some template change, but it’s possible generally.
4. Could you please be more specific about this one? These wide menus display custom widget area you create , so you can put the content you want for it – we put some posts there.
5. This is our demo site http://discussion.mikado-themes.com/ it you mean on demo testing the WP admin, we don’t have it unfortunately.
Mikado
Hey,
thank you for your fast reply.
1. so the interactive-carousel is a little bit to big. Primarily I have a tech blog and the theme should show as many information as possible on the frontpage. But the grid masonry-block is ok for me. Is it possible to set the number of post shown as recent posts?
2. ok fine. But it can also show the recent posts of all categories? In other words the recent posts of all blog posts without a category?
3. ok if i buy this theme you could change this for me and give me the code?
4. I want to have a Menü with submenus from a specific category:
1. Menu
1.2 Submenu 1 (Category 1) -> Recent Posts
1.3 Submenu 2 (Category 5) -> Recent Posts
1.4 Submenu 3 (Category
-> Recent Posts
5. yes i mean an admin demo but it’s ok if you don’t have it.
Thanks.
Best regards Daniel
Hello again Daniel,
1. This masonry block you liked, must use this structure of four items. But you can activate pagination for it, to have some kind of slider for it as well , check my video http://screencast.com/t/HhbePCTS3
2. Yes of course, if you don’t specify one specific category, it will show recent posts from all categories..
3. Our support team can write you the instructions which files you need to modify and how.
4 Let me try to explain this: you can use Wide menu, that way, the submenu of some main menu item will be shown in four columns like under Features on our demo http://discussion.mikado-themes.com/
Or, like under ‘World’ or ‘Lifestyle’, you can display some widget area with recent posts, that will change based on category you hover on in the left column
5. Unfortunately no, but we can provide some screenshots from theme admin area if you’re interested? Send us an email to support@mikado-themes.com and we’ll provide some.
Mikado
Hey Mikado,
wow, that’s great and how I like imagine it. Thank you for the video. So i think about it a few days but i think would buy it soon. Thank you for your patient and answering my question.
Have a nice weekend.
Best regards daniel
No problem, you’re welcome 
Have a nice weekend too.
Hello Mikado,
Suddenly the twitter feed stopped working and send me a message: “Internal WP error”. I’ve reinstalled the plugin but that didn´t work.
Greetings from Chile
Hello,
Please submit a private ticket to https://mikado.ticksy.com , with a link to your site and WP admin access, and our support team will check this and provide help for the problem you’re experiencing.
Mikado
How can I make my discussion theme look like the ‘slider block go’
Hello,
If you’re referring to this page http://discussion.mikado-themes.com/slider-block/ you can make your homepage like that.
You can import our demo site once you install the theme – and you will get this page imported as well, so you can see how it’s made and use it to easily modify it for your needs.
Mikado
So, you mean I would have to design it myself? If yes, how would I be able to do that?
Hello again,
Like we mentioned – you can import our demo site – and you will get this same page imported, completely the same looking one
So you just need to change the photos and text with your own of you don’t wish to change the design at all.
Mikado
I’m so sorry if I’m asking to many questions. But, I have imported the files, how can I activate it?
Hi again,
Did you import our demo content? Then you should see all this pages in Pages section in your WP admin.
If not – you need to import demo first. Just go to Mikado Options -> Import, set the demo, choose all and check the attachments to be imported as well, and import demo site 
Mikado
Yes I see slider block in my pages. How do I get make it my homepage?
Don’t worry, I figured out what you mean. Copy the codes and style the site as I want. I’m new to this. Thanks
Please I cannot see any code in the left sidebar example, but I can view it. I need some of the features there. Please how can I get the code?
Hello again,
The content for all sidebars stand in Appearance -> Widgets. Inside Side Area you can find the content of Left Side Area (open with the button under logo)
Mikado
Thanks, for the reply. On last thing. I am having problems putting back my normal (1,2,3,4,5 >>) pagination. I only managed to add a ‘load more’ pagination style. How can I change it?
Thanks for replying, please one last thing. How can I put numbered pagination in the style. Like 1,2,3,4,5 >> . I could only do a ‘load more’ pagination style under my posts.
And how to change the colour of my links, they are still the same colour with the normal words. Thanks
Hello,
Can you please submit a ticket to our support at https://mikado.ticksy.com , and include a link to your site, so they can see the exact page and provide all the help you need for your work in our theme.
Mikado
Hello Mikado,
Is your theme compatible with bbPress?
Hello,
Unfortunately, we haven’t tested bbPress within our Discussion theme.
Mikado
hi Mikado, i can’t connect with my twitter account, error pop up message: endefined. pls help (again) 
Hello,
To display your twitter feed – you should use Mikado Twitter Widget in Appearance -> Widgets, and add it to some widget area.
Mikado Twitter Widget – To enable the Mikado Twitter Widget, you first need to go to Mikado Options > Social > Twitter, and click the “Connect with Twitter” button. This will open your browser and ask for permission to your Twitter feed. After you have enabled permission, you can set the options for the widget.
If you still can’t connect, please submit a private ticket to https://mikado.ticksy.com , with a link to your site and WP admin access, and our support agents will provide help for the problem.
Mikado
hello, i think this theme has a header modification, i need put logo and menu in the same line, not below , can i do this in any way? help me please.
Hello,
Unfortunately, there’s no such an option by default. I recommend you submit a ticket to https://mikado.ticksy.com , and our support team will offer you some possible workarounds for this.
Mikado
Is the Instagram feed actually a feed or is it just pictures that link to Instagram? If my client uploads new pictures to his Instagram account, will they show up on his website in the Instagram feed section?
Hi,
It is a real feed. Posts are pulled from actual Instagram profile. 
Mikado
Hi,
Nice theme.
How do I import the demos?
Hi,
Thanks 
You have import option in admin > Mikado Options > Import section.
Mikado