2939 comments found.
The Item Purchase Code doesnt work, help!
Sure,
1. Can you make sure that you choose the correct theme in the drop down list before putting purchase code.
2. Make sure that when you put purchase code, you don’t put any blank space inside the field.
3. If still doesn’t help, please send your purchase code through the form in my profile page. I’ll help creating ticket for you.
Cheers!
Where do i activate?? how can i do it please? i’m trying for a whole day. thank you
Hi,
I sent you an email with account to access the support site. Not sure did you get it?
yes i got it. Please remove my email… I stille doesn’t work… can i have a refund please?
Sorry, I will remove your email. Can you reply and discuss in email so I can help please?
Cheers!
Can i please have a refund?
Somewhat unhappy customer. Had this theme for a few years now and it was working flawlessly with Fancy Gallery (separate plugin). Client was happy! I believe the theme updated (I’m not 100% sure but if I activate a different theme it works fine) and broke fancy gallery. I paid for support specifically to fix this feature (which I have no problem paying for as long as I find a solution) only to be told:
Please use our gallery from Gallery > Add New we don’t provide support for 3rd-party plugins. Thanks,
Theme itself is good – just a little disappointed with this issue.
Hi,
Sorry for the dissatisfaction, I’ve already asked for more detail about the issues in the ticket you created and will personally take care of the issues for you. 
Thank you.
UPDATE: We figured out it had to do with jQuery updater. Once we DOWNGRADED jQuery, the Fancy Gallery plugin worked. This is weird because when I used WP default theme and it had the newest jQuery, I had no issues. Either way, all is well now. I recommend this theme, happy with it!
Glad you figure that out!
?Hi there, I am running WordPress 3.9.2 and Modernize 3.1.6. If i update to WordPress 4.5.2 do i have to update to the latest version of Modernzie, or will the website still work if i stick to using the theme version 3.1.6. I have had some problems recently upgrading to to 4.5.2 and themes not working, when i do update it has completely messed up the styling and settings of the website, so am reluctant to do this again.
If i do need to update the theme, is there a way of doing this automatically and what is the latest version of the theme i should be upgrading to?
Many thanks for your help
Hi,
Mostly is minor bugs fixed from 3.1.6 to 3.1.9 so it’s not that necessary. However, you have to replace the folder “include/plugin/custom-widget” with the new one that come with v3.1.9 as it fixes pagination issue with latest WP version.
However, if you want to update theme, make sure that you didn’t modify theme coder because your modification will be removed.
The reason site looks not good after updating is style-custom.css was replaced with the default from theme. So you just need to go to admin panel and just click on ‘save changes’ once after update the theme and this will be fixed 
Thank you
I am assuming that i can just use the folder include/plugin/custom-widget from the latest theme version 3.2?
Yes, just replace from that one
Ah great. Thanks!
I have Modernize theme version 3.16 and have now uploaded WooCommerce, but it says that it doesn’t support it. I have tried the newest version of both Modernize and WooCommoerce, but it does’nt solve the problem. Is it really compatible? Thanks!
Actually it is supported and wokring too. Can you provide screenshot of the problem please?
I have started making prodct pages and that works, but I don’t want to do too much in case I have to change theme. I hope this works: http://beachhousecompany.com/wp-content/uploads/2016/06/WooC.png
Ah I got it, you can actually just hide the message and ignore it. We just didn’t put the code yet. You can put it in functions.php if you need : https://docs.woothemes.com/document/declare-woocommerce-support-in-third-party-theme/
But it won’t effect anything BTW.
Hi, I have purchased your theme for a client and there is an issue with font I believe – When creating a new article or even existing articles and having apostrophe’s into the titles doesnt work, it strips out apostrophes – I changed the font and still the same, can you please advise?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
thanks – done
Hi! Can i updaiting to wp 4.5.2?
Hi,
Yes but make sure that you are running the latest version of the theme.
To update theme : https://goodlayers.ticksy.com/article/1893/
Cheers!
The social media icons in the header area top right are not sharp at all and it really impacts the overall quality of this theme. Is this something you plan to fix?
Hi,
This may occur when you’re on retina display. We didn’t have this since the first place but we will keep this in the note for future update.
Cheers!
I don’t have retina display. It would be great if this could be improved. Thank you.
it seems doesn’t support php7. please revise it.
Hi,
Could you to functions.php file
Around line 85, try removing this out
if(!class_exists('ReallySimpleCaptcha')) {
$temp_root = get_root_directory('include/plugin/really-simple-captcha/really-simple-captcha.php');
include_once($temp_root . 'include/plugin/really-simple-captcha/really-simple-captcha.php'); // capcha comment plugin class
}
then around line 107, remove this out for this
$temp_root = get_root_directory('include/plugin/really-simple-captcha/cbnet-really-simple-captcha-comments.php');
include_once($temp_root . 'include/plugin/really-simple-captcha/cbnet-really-simple-captcha-comments.php'); // capcha comment plugin
I’ve used the theme for years and still generally love the look… except the 980 pixel boxed width which is looking seriously dated at this point. Is there ever going to be an option to adjust this? Doing a search in the comments clearly it’s a very desired feature. I am due to renew support and trying to decide if it’s time to retire the theme.
Unfortunately this can’t be done easily It needs quite much cusotmization to change the layout size…. However, FYI, on the next theme of ours, we’re working on something totally new and very powerful. You may wait for it in case you’re looking to retire this theme.
Cheers!
Thank you for you super fast reply. For some reason its saying that the code is expired. This is an older theme. Will I really need to re-purchase this for support? This is not cool!!!
The matter is that Envato launch new support item policy since middle of last year. The main point is custom will have 6 months period of support after they purchase the item. They can choose to buy the extension for another 6 months since the date of purchasing theme or later.
And the regulation started since Sep15’ so customers that purchased theme before Sep15’ will have time for support until end of Feb16’ after that will need extension. You can learn more about this here : more info: http://themeforest.net/forums/thread/item-support-picking-up-where-we-left-off/176552 ( http://marketblog.envato.com/news/item-support-picking-up-where-we-left-off/ )
If you have any questions about new support policy, you have to contact Envato directly : https://help.market.envato.com/hc/en-us
If you think the theme have bug, you can report to us via the form in our profile page(login with username that purchase our theme.) We will inspect on it and if it’s a bug, we will launch the update later. But this will not be immediate response. If you need immediate response, please extend support and submit a ticket instead.
If it’s a question about theme’s usage, asking about custom css or others, please extend support and submit a ticket. (Make sure that you read the document we provided first.)
Is there a reason why this theme would all of a sudden not work anymore. I have been running this theme for a long while and just yesterday none of the page options are available. I am unable to edit any of my pages. It is not responding and the slider options, everything is gone. so none of my current content is editable because the options are simply no longer there! Please help!!!
Hi,
First of, make sure that you’re running the latest version of theme and also try to disable all other plugins and check if it’s working correctly or not.
If still not, please create a ticket in our support site and provide wp access+ site url as well.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello
I have client that has Modernize Theme v 1.12. I would like to know is this the latest version?
My client is interested in getting some of new feature. Can you tell me
1. Is it possible in Modernize theme to keep header and menu tab static, stay in place when I scroll.
2. Can I change the font size and color of text in the ‘tagline’ section.
3. Can I create a multi-layer layout. (fixed background images while scroll through the front page)
I believe client saw a website designed on Enflod theme, it offers all three features.
Is it possible to make these changes in Modernize theme?
Thank you
1. No
2. Yes you can use html snippet directly.
3. You need custom css for that purpose.
Cheers!
Hello GoodLayers, Prepurchase question, is this theme really compatible with woocommerce? I saw you have a shop in the demo but I don’t see it on the tags “compatible with”.
Thank you.
Hi,
Yes it’s compatible with Woocommerce Sorry for confusion. We will add it soon.
Hi GoodLayers,
any known (js) issues with WP 4.5?
Thanks in advance
Olli
As we tested, it’s working fine with WP4.5
However, if you find any issues, please feel free to let us know.
*Make sure that your plugins are compatible with WP4.5 as well.
Hi again,
just make a local test and it works like charm with 4.5.
Thanks for the quick response
Olli
Thanks for feedback!
I see comments from two years ago on the Instagram icon. Has there been anything planned to add this yet?
Hi,
We haven’t yet. Really sorry, currently we are really busy with the current schedule. However, we can guide you how to change icon easily.
Ok, if we could change the icon that would be great. Where can I find those instructions.
Ok, if you already purchased the theme, please create a ticket in our support site : http://support.goodlayers.com
Our dev/supports are in there and we must verify purchase first.
Cheers!
pre-order question: Does this theme support custom post type in the page building or mega menu for instance? Thanks
Hi,
1. Not sure what custom post type you’re mentioning to? We have portfolio custom post type in this theme.
2. Sorry we don’t have mega menu in this theme. You may have to seek for plugin for this purpose.
Thanks for interest by the way
please how can i remove “Modernize, flexibility of WP theme” on my website
Hi,
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
After all these years you haven’t manage to fix your portfolio widget. Its still not showing all the items.
Sorry, could you explain more about the problem so we can see more ?
Hi I just updated the theme from 3.16 to 3.20 and now the settings have reverted to default. I followed your tutorial on updating the theme very carefully and did it over to make sure I didn’t miss anything and still the my settings are not transferring. I have not touched any code in the previous theme or the new theme so I’m lost as to what to do.
Hi,
1.) Please go to admin panel (theme option) and click ‘save changes’ once
2.) Try to clear cache on your browser. Or try to open your site on another browser.
If still not avail, can you please submit ticket in our support website? Our dev and supporters are only provide support in there.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
