26721 comments found.
Hello, I have the following problem, my logo disappeared and one of the images from my homepage, I uploaded again the logo and image and just I can not see the image or the logo … does not work, I replaced the logo for other images and does not work…I have updated the theme and vc,..any idea how to fix it? Than ks!!
Hello
It looks like issue with jQuery conflict after core WP update.
Please update the theme, here are the instructions : http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
And then update Visual Composer: http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-8-updating-plugins/
Clear browser cache after this and everything should be back fine.
Qode
My site has an SSL certificate so visitors must use https in the URL bar of the browser. This is the way the web is moving for security. Since Bridge is advertised as an eCommerce theme, then you should be supoprting sites that use https.
The Contact Page is not working properly when enabling the ReCaptcha form.
Qode Options -> Contact Form -> Use Recaptcha.
When this is enabled, the Recaptcha doesn’t load every time. I previously thought the page was timing out before the form was loading, but investigating using Google Chrome console gets this error message:
“Mixed Content: The page at ‘https://www.mydomain.com/' was loaded over HTTPS, but requested an insecure script ‘http://www.google.com/recaptcha/api/js/recaptcha_ajax.js?ver=4.5.1'. This request has been blocked; the content must be served over HTTPS.
www.mydomain.com/:3 Uncaught ReferenceError: Recaptcha is not defined”
For anyone who has this issue, this was my fix:-
Within the theme folder, find and replace all instances of:-
http://www.google.comwith
//www.google.com
These 3 files were changed:
functions.php js/jquery.nicescroll.min.js js/plugins.js
Please ask your dev team to consider this on next release. 
Also..find and replace all instaces of this:-
http://apiwith
//api
These files were changed:
includes/recaptchalin.php widgets/flikr-qode-widget.php
It seems when Google aquired Recaptcha some time ago, theme developers should have updated their api links from
https://api-secure.recaptcha.netto
https://www.google.com/recaptcha/apiBridge theme has older api references that when loaded of https with strict settings, the recaptcha will not load. See file recaptchalib.php
Bridge developers need to sort this out.
In the file includes/recaptchalib.php
I have change lines 39, 40 and 41 to this by replacing the old recaptcha api links as advised for sites with strict SSL enabled:-
define(“RECAPTCHA_API_SERVER”, ”//www.google.com/recaptcha/api”); define(“RECAPTCHA_API_SECURE_SERVER”, ”//www.google.com/recaptcha/api”); define(“RECAPTCHA_VERIFY_SERVER”, ”//www.google.com/recaptcha/api/verify”);
The Recaptcha loads every time now with https, but Google Chrome Console still gives of an error marked in red.
“Uncaught ReferenceError: Recaptcha is not defined(anonymous function) @ (index):273”
Bridge is full of bugs when it comes to sites using https strict.
Dev team needs to get on this please???
READ THIS DEV TEAM: https://groups.google.com/forum/#!topic/recaptcha/V7qswqBnA1oI noticed that whenever support is asked questions about Recaptcha on here in the past not working you blame it on an outside factor, but its your code!!!
Hello,
Thanks for writing all this! We appreciate it, and we’re sure plenty of other users will find it helpful!
We will forward the messages to our developers team, so they can go through it all.
There are plugins online that could be used for safe transition to https. We got positive feedback from theme users about it.
Qode
Hello
Is there a way to allow an external link in the main menu to open in a new page and not replace the current page?
Hello,
Yes, just go to Appearance > Menus and there first open Screen Options from right corner top and there check box for Link Target http://screencast.com/t/f4qafNzQqMWi
Then, you’ll see this checkbox ‘Open Link in a new window/tab’ under each menu item http://screencast.com/t/CnUDymx7fbn4
Qode
Got it. thank you. is it safe to update to new wordpress or will it mess up the site again?
Hi again,
You’re welcome. If you have latest theme (9.1.3) and Visual Composer (4.11.2.1) version, you can safely update to new WP as well.
Qode
?I am trying to make a website for a client that is a lot like http://www.chalenejohnson.com/? where the blog is on the home page with the extensive social sharing options. There is a plugin called “monarch” made by elegant themes that is recommended by several bloggers that I want to use. I was wondering if it is possible to achieve this with your theme or integrate it with your theme. I used X theme for this clients website initially but the functionality is not there to make the blog post front and center. I am thinking of using Bridge because of the versatility and other features I have used on other websites but need to know if I can do what I need. Also what Demo would you say is closest to base the site off of. Any help will be greatly appreciated.
Hello,
Thanks for your message. You can put your blog on the front page – no problems regarding that in Bridge.
Also, there’s a very similar layout to this one on your site, meaning sidebar on the right, and posts list on the left, with large featured image and excerpt under it.
You can put the slider/photo at the top of that page of course, just like on pointed site.
The demo I would maybe choose is this one http://demo.qodeinteractive.com/bridge106/
When it comes to the plugin for social share, we haven’t tested it within our theme, so we can’t answer that question.
We’ve styled our own share functionality, that you can style further with some css of course, if you need different look.
Qode
Hi, Is there code you could help me with to remove space under a ‘flex slider fade’ Image Gallery. I cannot figure it out. Here’s an example of where I’m using – http://www.howtodofloridatest.com.php56-18.dfw3-2.websitetestlink.com/
Really appreciate any help – thanks -logan
Hello,
Please, use this code:
.wpb_flexslider.flexslider { margin-bottom: 0; }
and paste it in Qode Options > General > Custom Code > Custom css.
Qode
Prefect – very appreciated
You’re welcome.
Hello, I’m interested in this theme and want to see admin demo. Do you have admin demo for test?
Thanks
Hello,
Thanks for your interest in Bridge. Unfortunately, we’re not in a position to allow admin access to our demos, but we can provide some screenshots from the admin area of Bridge on request, if you’d like.
Send us an email to support@qodeinteractive.com and we will provide the screenshots.
Greetings,
Qode
Hello, my logo dissapear from the website. I already did what you are recomending but it stills doesnt appear. Please check http://wepulsedigital.pt/
Hello,
Your theme version is 7.9 Please, update theme to latest version 9.1.3 by following this: http://themeforest.net/item/bridge-creative-multipurpose-wordpress-theme/7315054/faqs/20218Than make sure your cache is cleared and everything should be back fine.
Qode
Hi, I have installed your theme onto my WordPress website and when I try and change any colours through Qode Options > Elements they are not working.
What is the usual solution to this problem? I last downloaded your theme on 26th April 2016. Is it because of WordPress 4.5.1?
Does your latest Bridge theme support this?
I can give access if you can quickly take a look.
Thanks Ryan
Hello
Those options are working fine, so we really need to take a closer look to check issue you are facing now. Please, submit a ticket on our support forum https://qode.ticksy.com/ with site URL and access credentials, and some of our trained agents would try to help you.
Qode
No worries. I will hard-code it through the style.css.
Hi
Ok. Thank you for the update!
Qode
hi! is it possible with your theme to include in a page an entire post, for example the last one from a specific category? thank you marco
Hello
Yes, for this purpose you could use our Latest post or Latest Post 2 shortcode where you could set Number of Posts and type Category Slug to be displayed.
Qode
Hi, is there a way to hide content bottom widget on pages and only show it in posts?
Hi
Just add this code in Qode Options > General > Custom Code > Custom css to achieve desired layout:
body:not(.single-post) .content_bottom { display: none; }
Qode
Hello,
I receive the following recommendations on performance evaluations – is there something I can do to accomplish this without compromising the functionality of your amazing theme?
This page has 28 external Javascript scripts. Try combining them into one. This page has 16 external stylesheets. Try combining them into one.
Thank you for your advice!
HI
Thank you for the kind words.
We already done all things to insure our theme have best page speed performances. So, it is not recommended to do mentioned combining. Perhaps some other stuff could help you to increase your page speed loading. Please, submit a ticket to https://qode.ticksy.com/ with your site URL and some of our developers will investigate if anything else could be done there.
Qode
Thanks…done
No problem, thanks for following up on this.
Hi there friends,
When I have updated my site recently with WordPress 4.5.1 the logo in header disappeared after that. I guess that I am not the only one with the same issue.
Many thanks!
Hello,
Latest version of Bridge 9.1.3, that includes Visual Composer 4.11.2.1, is stable and would solve your issue.
Please update the theme, here are the instructions : http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
And then update Visual Composer: http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-8-updating-plugins/
Clear browser cache after this and everything should be working fine again.
Qode
Hi there,
I have worked with this theme in anothers website correctly. But with the last version, i have many problems.
With the last version, i have problems with WPBakery Visual Composer.
I have imported the contents, but WPBakery Visual Composer doesn’t display the contents in Backend mode. I can’t see and edit the content 
Another thing, i have uploaded the logo, but it doesn’t display.
Can you help me please? Thanks.
Hello,
Within the latest theme update (Bridge 9.1.3) we’ve included Visual Composer 4.11.2.1
Update your theme first to the latest version http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
And then update the plugin to the latest version http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-8-updating-plugins/
And clear browser cache eventually, then it should all work fine with WP 4.5 and your logo image would be back fine
Qode
Hello,
Thank you very much, I have reinstalled the template and plugins. WPBakery Visual Composer now works perfectly
I have another problem. I installed WooCommerce, and then I imported data “Original Bridge”. Generally it works well … but when you want to add multiple units of a product does not work. Do not work the ”+” and ”-” buttons (quantity).
Can you help me please? Thank you!
Hi,
Sorry, i have reinstalled the Theme and now it is all right. OK
Thank you very much! 
You’re welcome, thanks for updating on this, glad it’s all fine now
Hi, This has been happening for a while now but if you go to my website on a mobile phone (iPhone in my situation) the page will load, and then 2 seconds later, it will expand the photo that i have in place of the video banner, because the video banners don’t play on mobile devices.
Can you please look at it and let me know if i have something wrong with a setting or something. Thank you so much!
Hi,
Since you’re referring on video background, please note, it’s disabled on mobile devices. Not all mobile devices can playback HTML5 video properly, and in order to make the slider appear uniformly across all mobile devices, video playback is disabled in the JavaScript. Than on mobile devices, you’ll see image background you uploaded instead.
Qode
Hi, I have been uploaded yuor demo:
http://demo.qodeinteractive.com/bridge71/But I cannot find how to remove the home-slide title interior boutique.
I don’t find that title anywhere, where is it?
thanks
Hello,
That is title of our Qode Slider. You could modify each slide of it, just follow path Qode Slider > Slides, find wanted slide in list and go to edit it. In the back end of each slide you could change the title of it.
Qode
Yes, I always did it with no problems but in this case something doesn’t work…
http://www.screencast.com/t/v6fq7DLLrIx http://www.mauma.it/homepage/I don’t understa where the problem is.
Thanks
Hello again,
Sorry for that. On this slider, it is an image uploaded in Qode Slider Graphic. So, try just to upload your own graphic, or remove ours. Please, take a look on this screenshot http://screencast.com/t/ToewzDjXt
Qode
.... I didn’t know about that option on top the graphic was white/traspearent so I couldn’t see it.
thanks a lot!
just another question: how I can turn the slide in a full width (no borders to the home slide)?
thanks
Hello,
You are welcome 
You have passepaartout option enabled that makes that white borders, and to disable it, just follow this path Qode Options > General > Passepaartout and switch to No there.
Qode
Hello,
Thank you very much for sharing this solution with us
Qode
On our website http://oxalis.com.vn/ , we are using your Bridge theme. After the WP 4.5 update, we faced some JS errors which were resolved after updating Bridge theme to your latest version but now the search bar won’t show up when the search icon is clicked. No JS errors are visible on the inspector. Is this a known issue?
Hello,
That means that you still have those errors for the incompatibility with latest WordPress version.
Please make sure you’ve updated to the latest released Bridge 9.1.3, and update Visual Composer to the latest version we included 4.11.2.1, and you have to clear all the cache, because the error is in script.
Then it should be all correct, it’s tested and stable with WP 4.5+
If you still have issues, please submit a private ticket to https://qode.ticksy.com , and allow our support temporary WP admin access.
Qode
Hi team.
We’ve been using the child theme from day 1. We did all of our customisations on the child theme too. I did a test install today, installing the latest version of bridge. All of the child theme styles get wiped?? I’ve since reverted back to the old version of bridge.
Now I’m almost certain there will be other users in a similar situation.
1. What can you advise?
2. If I install the latest version of bridge, how can I get it to display all of the styles that we’ve worked so hard to make in the child theme?
Can you please respond here so that others in similar situations, can use your response to quickly troubleshoot.
HI,
Basically, update of your parent theme should not affect child theme. What I recommend now is only to submit a ticket on our support forum https://qode.ticksy.com/ with your site URL and wp-admin credentials in private message and our trained agents would take a closer look on your installation.
Qode
Dear Qode Team,
my Provider 1&1 told me that I’ve to update my PHP Version from 5.4 too PHP 5.6 because they don’t support 5.4 any longer. Afterwards everything on my Website is still working, but my Logo is no longer visible. I’d tried to upload the Logo new, but nothing happened.
It would be very nice if you tell what went wrong.
Thank you very much. The side is sevhairines.de
Hi,
Please update theme, update VC (http://themeforest.net/item/bridge-creative-multipurpose-wordpress-theme/7315054/faqs/20685) and empty cache, problems should be resolved
Qode
can i suggest a design to you guys to do? you do great jobs
Hello,
Thank you for kind words and interesting in our theme. Here is our email address office@qodeinteractive.com where you could send us your suggestions and thoughts. Our professional designers could check your ideas, but all suggestions need to be passed to our Project manager on consideration.
Qode
