Hello,

Please tell us the ID of your ticket so we can inform our support team about this? Thanks

Select

Hello,

First note that we haven’t tested this plugin within our theme, so we can’t provide support for it. But contact our support by submitting a ticket to https://select.ticksy.com , so they can point you out to the files you’re interested in to change.

Select

Hello,

Thanks, support team will have another look really soon, we’ve informed them now.

Select

Hello

Kindly recheck. Still having some problems.

Thanks

Support team will be back on it as soon as possible.

Hi

1) Please, follow this link with instructions for updating our theme http://themeforest.net/item/pitch-a-theme-for-freelancers-and-agencies/13111699/faqs/26960

2) Than you need to update VC plugin also, here are instructins http://themeforest.net/item/stockholm-a-genuinely-multiconcept-theme/8819050/faqs/21716 (another theme, but procedure is the same)

After this, make sure all your cache is cleared and everything should be working fine again.

Select

Hi,

Unfortunately it is not possible.

Select

ok. Thanks anyway ; )

You are welcome.

Hello,

You have to option to add your desired content into this floating sidebar, including links http://screencast.com/t/8hp6IRvOXrYO

Select

Sorry, another pre-sale question. Can I mix demos?

Hello again,

Yes, you can mix and match features from different demo sites

Hi Aimee,

You could use our Select Slider, like we did on this page http://pitch.select-themes.com/home-shop/ and each photo in a slide can be linked and titled to one product category.

Select

Hello,

Yes, you can disable Ajax page transitions, and have a regular page reload.

But you can’t disable all javascript within the theme totally – plenty of elements use the scripts of course.

Select

Thx, it’s oonly necessary that the content is readable and that the navigation will still work without javascript. If this is the case I would purchase the theme.

Hello again,

Like we explained – pages will be reloaded then regularly, without ajax.

But some scripts must work for the header/navigation, like logo size calculations, dropdown/wide menu behavior …

Select

Hi,

We have replied to your email.

Select

Hi,

Could you please submit a ticket to our support forum at https://select.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look and see what they can do to help.

Select

Hi. I opened a new account using a new user because I forgot my password and the process to reset apparently doesn’t works (I received the email to reset it, but when I tried to do it following the process an error occur and then the web page it redirect me automatically to the home). Then I submitted a new support ticket with my question but I have not yet received feedback. I need to resolve it ASAP, please. Thanks

Hi again,

Please tell us the ID of your ticket, so we can inform our support team about it.

Select

Hi,

Please submit a ticket to our support forum at https://select.ticksy.com/ with a link to your site so our support team can take a closer look and see if there is anything they can do to help you speed up your page loading time.

Select

Hi,

Unfortunately not yet. A theme update will be released as soon as we update Visual Composer to the latest version and test it with our theme. We can’t currently commit to a specific date for this update.

Select

Hi,

Yes there is. It will be in next theme update.

Select

Hi,

Please submit a ticket to our support forum at https://select.ticksy.com/ and our support team will be glad to help you out with this.

Select

ok. I opened an account using “linksbreaker” as user and then I subimited a new support ticket. Thanks

Thank you, support will take a look.

Support has been notified. They will reply as soon as possible.

Select

ticket updated again Best regards!!!

Support will get back to you as soon as possible.

Select

Hello,

Thanks for using Pitch

Almost all used images were bought on shutterstock. Yes, we have the list with precise IDs for all the images.

Write us an email to support@select-themes.com , and we’ll provide the list

PS. Thanks for sharing this with others

PSS. If it’s not a problem, please share it with us either via email or on ticksy ( https://select.ticksy.com ) , we’re sure it will help other users!

Select

Hi,

Yep That’s possible.

Select

Thank you. Yeah, I’m refering to Side Area. Is it possible to disable the movement? May it be changing something into the jQuery library or into the functions.php?

Thanks a lot for the update

Hello,

We bought extended license forVisual Composer. We can’t give you license code because of polity and terms of Theme Forest, because of that we included it in our theme (you can find plugin zip in theme folder/plugins/ there are installation files of included plugins).

We will update it to the latest version with theme update so you just need to wait future theme update and there will be the latest version of plugins if latest version exist. You can ignore messages about activation these plugins, you have/get inside Plugin settings. Your plugin is legal and active.

Select

My problem was that it was visual composer do not update me during the instalation of the theme and left version 4.7 . so I simply remove the theme and extensions related to the theme and all reinstalled. that is all now works thank you .

Thanks for the update

HI,

Please update the theme, then the VC (new version is bundled with the theme) and empty cache of your browser

Select