225 comments found.
Hi, very nice theme!
I want to know when the new version compatible with wp 4.5 will be ready for download?
Thank you so much!
Hello,
Thank you for your positive feedback.
Our theme is compatible with latest Wordpress version and it is available for download.
ok, but i don’t know why I can upgrade the visual composer at the last version, it’s don’t run with wp 4.5!
I’m sorry for this inconvenience.
Please submit a ticket to our support system and we will send you plugin update which works with latest wordpress version.
ok thank you!
You are welcome!
Hi Tony! I purchased the Grace Church template and followed the “Getting Started” instructions. With three attempts to install “dummy data” from the Theme Options and having made sure that all the plugins were installed, I received the following error message: 405 NOT ALLOWED nginx/1.10.0.
Also, I crated a new home page but did not find “Showcase Template” as a feature under “Page Attributes.” ??? Thanks!
Hello,
I’m sorry that you are having issues with our theme.
Please submit a support ticket and provide us with your website address and admin panel details and we will check the issue.
Hey, great theme. Building it out now, ran into a problem. My revolution slider is giving me and error message that reads: ‘Revolution Slider Error: The param navigaion_type not found in slider params’ Any idea how to fix?
Hello,
Thank you for your positive feedback.
Please submit a ticket to our support system and we will do all the best to solve it.
I would also assume that color bars and overlays could be changed rather easily for further customization?
-Jean
Hello,
Yes, most of the colours can be changed in the admin panel but some elements need to be changed in the css files.
I really like the look of your template. It is simple, clean and elegant. I have several questions before my final decision. 1. Can I archive sermons and how many can be uploaded? 2. Is it possible to test a template for its functionality? 3. Would I be able to change the fonts for the slider on the landing page or other pages for that matter? Thank you!
Hello,
Thank you for you positive feedback and interest in our theme.
1. You can add as many sermons as you would like to. Please specify what do you mean by archive them.
2. Unfortunately we don’t provide backend demo before the purchase. You can check frontend functionality on our demo.
3. You can easily manage almost all fonts in the admin panel. Some of them need to be changed in the css files.
Hi Tony,
Thank you for your prompt response. Can we create a library of sermons given during the past 3 months, 6 or 1 year or more…what is the maximum quantity? The font that you used matches most of our materials. But, could you provide me with a list of fonts available in the admin panel…just to add a little variety in the slider? One last thing, could the small white bible book graphic and chain link in the square shape associated with the cursor be changed? I would like to customize the site with our own images. Thanks!
-Jean
Hi Jean,
You can add as many sermons as you would like to. To keep them in the library and they can be accessible on the website you can create them as blog posts.
I believe maximum quantity depends of your storage amount on your server.
Here is the list of fonts already available in the theme: Amadeus, Advent Pro, Alegreya Sans, Arimo, Asap, Averia Sans Libre, Averia Serif Libre, Bree Serif, Cabin, Cabin Condensed, Caudex, Comfortaa, Cousine, Crimson Text, Cuprum, Dosis, Economica, Exo, Expletus Sans, Karla, Lato, Lekton, Lobster Two, Maven Pro, Merriweather, Montserrat, Neuton, Noticia Text, Old Standard TT, Open Sans, Orbitron, Oswald, Overlock, Oxygen, PT Serif, Puritan, Raleway, Roboto, Roboto Slab, Roboto Condensed, Rosario, Share, Signika, Signika Negative, Source Sans Pro, Tinos, Ubuntu, Vollkorn.
You can add more fonts. Google fonts are embedded into the theme.
Yes of course you can change these icons. They are embedded using Fontello.
Terrific! Thank you for addressing my concerns. I demonstrated the template to my group the other day and everyone is excited and looking forward to the rollout. So, we’re good to go. Thanks!
You are welcome! Happy to help.
HI I’m interested in buying this theme. Is it woocommerce compatible? Will I be able to sell merchandise using this template for my site? Thanks
Hello,
Thank you for your interest in our theme.
Unfortunately we don’t guaranty proper work of this theme with Woocommerce. You can try it and if you will have any issues you can contact us and we will help you.
Thanks for the great theme. I am developing a site for a church and their event category display is showing events in a descending order. We would like an ascending date order. The url in question is: http://109.73.227.187/~pixelkit/livingwordumc.org/?tribe_events_cat=youth
Hello,
Thank you for your positive feedback!
Please submit a ticket to our support system and we will check this issue.
Hi – I’m using the minimal top panel style – and want to show the donate button still – how can I do that? Thanks!
Hello Julie,
Please submit a ticket to our support system and we will check this.
How do I update the theme automatically?
Hello,
Unfortunately our theme can not be updated automatically. To update the theme you need to upload file via FTP manually. Please check this link for the tutorial: https://www.youtube.com/watch?v=rIun3XebO2oHello,
Thank you for your interest in our theme.
This was a temporary issue while our team was update the website. Please check it now. Everything works properly.
Tony thank you for your quick response. I appreciate it. It looks fantastic now!
You are welcome! 
Hello,
For the donation, may I use Payezzy instead of Paypal? and if so how would I do that?
Hello,
We don’t guarantee theme full compatibility with 3rd party plugins as they were not tested together. Each 3rd party plugin has custom scripts which can cause compatibility conflict with the theme. You can try to use this plugin instead of Paypal.
My VC is not working, what is going on?
Hello. Please submit a ticket to our support system and we will send you plugin update which works with latest wordpress version.
I am a customer of your theme and have submitted Support ticket #741227 that is unanswered for the past 24 hours.
Can we ask if https://ancorathemes.ticksy.com/submit/ is the correct url to submit Support tickets?
If yes, is there any special techniqie to get our tickets answered?
We fully understand your company will have to obey government holidays and therefore not work. If that is the case, can you publish your government public holidays here?
Hello,yes this is the right URL. We checked your tickets and none of them was unanswered more then 15 hours. Please check our working hours.
Also we answered on all of your tickets. Please check them.
Visual Composer isn’t working for me as well – when will you have an update to the theme to fix this? Thank you!
Never mind on this – fixed VC from a link you provided here.
However, now the team individual pages are not appearing – getting a 404 error code – i.e. http://legacytx.church/pastorsteve – thanks for the help!
Hello Julie,
Please submit a ticket to our support system and we will send you plugin update which works with latest wordpress version.
Hi, Why i can’t upgrade the Visual Composer with the last version? I think that i can’t upgrade the plug-in because I need the license, I looked for the license but I have not found it in the theme’s zip.
Hello, Visual Composer updates are supplied with theme updates so you will be able to get new version of Visual Composer as soon as we release next update. You can use Visual Composer without license key. Our license allows us to built in Visual Composer in the theme and transfer limited license to end users allowing them to use Visual composer in one end product.
ok, because my version is not ready for new wordpress 4.5, and now than i’ve already upgraded my wordpress, i can’t use the visual composer.
Thanks you, I’ll wait for the theme upgrade.
This is what wordpress tell me when I try to make the upgrade “To receive automatic updates license activation is required. Please visit Settings to activate your Visual Composer.”
Please submit a ticket to our support system and we will send you plugin update which works with latest wordpress version.
I also got a prebuy question – I want to display the content in two different languages(Dutch & Vietnamese), is it possible to switch languages with this theme? Or do you know certain plugins that have this functionality and that are also capable with this template?
Hello,
Thank you for you interest in our theme.
By default theme comes without such functionally but it is fully compatible with WPML plugin which allows you to translate website to all languages.
Prebuy question – On one of the slides there is a countdown event timer, is that included with the purchase?
Hello, thank you for interest in our theme.
Yes it is included with in theme.
I cant seem to be able to edit the section where it says
“New Here? Find out how, where and when we worship. We hope to see you soon!!”
I want to remove or just simply edit it. Please reply i need help!!!
Hello, please submit a ticket to our support system and will help you with your issues.
Hi,
I’m thinking of purchasing this theme. Am i able to adjust things easily though? Like colours, images etc…
I have no problem with editing CSS and all but i want to know if i can do this in the WordPress admin easily. Never worked with WordPress before.
Thanks in advance.
Hello,
Thank you for the interest in our theme.
You can easily manage colors, images and texts in the admin panel.
Sometimes you will need to edit css files but we will help you if you will have any questions.
Regards.
Okay. Thanks. I’ve been working with CSS3 etc. for a while now so should not be much of a problem. Just new to WordPress. Thanks for your answer.
This should not be a problem for you. Also you can download and install Wordpress on wordpress.org.
Okay, thanks. Got wordpress installed. Just one more question. Can i use this on different sites. Or is it one time install or something?
With a regular license you can use theme only with one website. If you need it for more websites you can purchase extended license or purchase the theme again.
Okay, but can i get it up and running localy in XAMPP first before getting it online? I like to set up a site in my own environment first.
Yes you can do this.
Awesome. Thank you for providing such good info. Good chance i’ll purchase the theme in the next few days.
You are welcome!
Hi, I’m customer of you. I have 3 questions 1. I’d like to have a blog stream page where posts can be filtered by categories. How can I set up that? Filter should stays on top of blog stream page 2. I would like to set a sidebar in blog page, how can I set up that?. 3. I want to change colour on main menu
Please answer as soon as possible.
Thanks
Hello,
Thank you for purchasing our theme.
1. Unfortunately our theme has not functionality. You can use standard Wordpress categories widget in the sidebar.
2. To set up sidebar on blog page go to Theme Option > Blog > Sidebars and enable sidebar.
3. Please submit a ticket to our support system and provide us with your website address. We will do all the best to help you.
