Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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28308 comments found.

Hello, UX-themes! Great theme and support! Just checking to see if it’s ok to update. I’ve read some theme users are having issues. Should I wait or go ahead with the latest Wordpress, WooCommerce and theme updates?

Hi there, everything should be ok now :)

Does this theme have a built-in photo gallery or lightbox? I’m still having compatibility issues with the “Photo Gallery” plugin. Please advise…

Hi there, just use the default WordPress gallery :) It works perfect with that.

Hi, its’ possible to collapse product category in responsive mode?

Fantastic theme!! Small one: The logo height is not the same as the header height, there is still space between the logo and the top/bottom of the header. Is it possible to change this so the logo height is exactly the same as the header height?

Hi there. Please click the item support tab or email support@uxthemes.com to get help. That’s the correct way to get support. Include a link to your site if possible :)

Take a look and the end of the post all the “x”, made a fresh wp installation, re-downloaded the theme disabled all plugin but still now way to get rid of them https://www.designfulmind.com/la-forza-delle-routine/

Did you see those “X” on the post navigation? :-(

Maintenance mode off, sorry I didn’t save the settings. What a genius.

Seems like a bug with the italian translation. You could try add .navigation-post span{display:none} to fix it :)

Hello. After updating the theme to 2.9.1 the Page Template “Full Width with light Header” has been disappeared. Could you help me with this?

Hi there, we have made a quick fix here: https://www.dropbox.com/s/01jpiqa1hxjgk1d/transparent-header.zip?dl=0

Just unzip these files into the flatsome folder.

it works! Thank you a lot! :)

i have 2 question about this theme :

-im about to use ultimate shortcode plugin for some shortcode Flatsome dont provide. but when im using the plugin, it appears on the footer, not the main page content. is there anything i miss?

-question number 2, can i customize invoice page after checkout?

thank you

Hi there. Please click the item support tab or email support@uxthemes.com to get help. That’s the correct way to get support. Include a link to your site if possible :)

already sent to the support section :) still waiting for reply

Hi, should the notices/message.php be named that or notice.php?

You’re right! WooCommerce has changed the filename. We have corrected this for next version.

Hi, it’s possible to have category retractable filters in responsive like porto wp theme?

After latest update the ‘Full Width – Transparent Header’ template is missing? Our site depends on this. Please provide quick fix.

Hi there, we have made a quick fix here: https://www.dropbox.com/s/01jpiqa1hxjgk1d/transparent-header.zip?dl=0

Just unzip these files into the flatsome folder.

Hi. Many thanks for your quick handling of this issue. Works fine ;)

WHATS APP Button DOES NOT WORK. After clicking “send” on whatsapp there is NO content to send. No title, no link, nothing. Please tell me how to fix this – I already asked in the support section, but still no answer. Thank you!

Hi there, we’ll take a look and have it fixed for next small update

Thank you!! :)

It’s hopefully fixed in version 2.9.2 that we just uploaded :)

Hi there UX-themes. First of all, great theme. We are really digging it and cannot wait for some of the changes discussed for release in 3.0! That said, I do have one question regarding Quick View:

Our client has a product with varying subscription methods (i.e. monthly, every 3 months, every 6 months). In Quick View, the default method (monthly) does not work. It comes back with an error at the top of the screen “please choose your product options…” only works if you select one of the other non-default items.

The funny thing is that this works on the product pages just fine. Only giving us an error in QV.

Thanks!

Hello, Great theme. I would like to know to change the category display on the shop page(s). I have first made a product under category “Men” but since it is a unisex product I added it to the category “unisex” and made that the primary category. Though when I’m browsing on the shop pages under the image of the product it will still say “Men”.

How can I change this display to unisex or the primary category?

Thanks!

Hi there. Please click the item support tab or email support@uxthemes.com to get help. That’s the correct way to get support. Include a link to your site if possible :)

Hi. The new version has not fixed the problem with single images in the product.

I also updated to latest version of theme and now I can’t use product zoom (full image in lightbox view) when there is only 1 image.

It works when there are multiple images (gallery) for the product?!

Please help

Hi there, we’ll upload a small version soon where this is fixed.

Hi, Could you please let me know how to sort the featured items. I’ve tried with the plugin ‘Post type Order’ but it doesn’t seem to work on featured items. Thanks

Hi there, we have sent this to the developer. Hopefully it’s fixed in a future version of the theme.

I see now that the sub menu and the sub sub menu are shown underneath each other with no difference. How to add padding or margin to make difference between sub menu and sub sub menu?

please check my menu at www.murahgrosir.com

Hi,

I use Flatsome on two sites. Slight issue on the checkout page when using the mobile version with iPad and iPhone. The ‘State’ drop down box for delivery address does not drop down when it’s clicked once… the only way it drop’s down is if you press hold and release. Its only a small issue but I get customers email me from both business mentioning the problem.

I have the latest version of the theme, woo commerce and WP. But I think this was also an issue with 2.8.5

Love the theme – best theme out there, great work!

Cheers Tom

For anyone else wishing to have target blank on the Featured Box Shortcode and having difficulty, simply amend the code on line 28 and 56 of the featured box shortcode (in inc folder) to:
<?php if($link) { echo "<a href="$link" target="_blank">"; } ?></a> and it works a treat.
No thanks necessary.
;-)

Best theme I have ever purchased! Best support I have ever received. Upgrades are always available and I love how you work to make this theme better and better with each update! My hats off to you!

Thank you so much :)

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