10688 comments found.
Hi, How can we get pagination to blog pages. We are using AW-blog extension but pagination is not displayed.
Thanks for using Porto,
Please send us your info detail via support section to get the support,
Regards
how do you remove the description from top of the header? also sometimes it a broken img. file …
Thanks for using Porto,
Could you pls send me a screenshot to describe your issue,
Regards
the screenshot would be a blank product page with the logo of broke image link and the code looks like this: /cms/wysiwyg/directive/___directive/e3ttZWRpYSB1cmw9Ind5c2l3eWcvaW1hZ2UtYmVsbGV6YS9wcm9kdWN0L05SL2FyZ2FuXGEyMG9lXGNlbnRlci5qcGcifX0,/key/f0b79f1c80e9d
It is quite difficult to understand what your issue is. Please send me your info detail via http://smartwavethemes.net/support/ to get the support
Regards,
Hi, is your issue solved?
Btw, just saw that you left 1 star review for our Porto theme. Is it possible for you to change it? It would encourage our work a lot. If you get any issue with Porto, please do not hesitate to contact us.
Regards, Alex
We are working hard to improve our support level, and released much new features these days. Your help is highly appreciated.
Please reply to your DM regarding our issue with the featured products. We have contacted you twice now.
Thanks for contacting us,
However, i cannot see your issue posted in helpdesk or this forumn. Where can i see it,
Regards
What is url address for support now?
Please contact us after purchase to our ticket system, we are happy to help you.
http://smartwavethemes.net/supportwhere is the location of and which page template do I need to edit to permanently remove Review link under product title, wishlist, compare, and email to a friend icon from this product pages above short description? http://bit.ly/1T819AO
If you disable the reviews in Magento, this block will disappear.
Regards,
How do I remove wishlist and compare and email to a friend icon on the product page? which file do I have to edit?
For removing Wishlist and Compare button, you can hide them to set System > Configuration > Porto > Porto – Settings Panel > Category View(Grid Mode) > Show Add to Links with “No”.
The “Share” link can be also disabled in Magento (this feature is named “Send to a friend”, can be found in System > Configuration > Catalog > Email to a Friend).
Regards,
You are showing me how to remove it from the category view page. I need to know how to remove it from the PRODUCT page.
How Do I remove the wishlist and compare button from the PRODUCT page?
Sorry for my confuse,
You will need some app\design\frontend\smartwave\porto\template\catalog\product, and remove<?php echo $this->getChildHtml('addto') ?>
Regards
Dear SW-Themes, I bought this theme for my Magento 2.0 RTL site, you mentioned few weeks ago that RTL is under development, any update? It will be good to know the dates so that we can plan accordingly.
Thanks
Thanks for your time and your patience,
We’re working hard on the update RTL Language. We don’t have ETA yet, but the work is in advanced stage of progress.
Regards,
I paid for support and do not respond
Thanks for contacting us,
Please kindly check our comment in your ticket 2686. We posted it 6 days ago, but till not get your response.
Regards
On page 174 of this comment thread you promised a security update for you Granada theme (regarding the sql injection vulnerability in the QuickView module). When do you think will you be able to release that update?
Granada theme does not have that issue.
Good to know, thank you.
Hello, Thanks for wonderful theme with lot of features. Just have one quick simple question. I want to create 6 pages which shows products based on below selections with pagination on top and bottom and option for grid and list and sorting: 1) Bestsellers 2) Featured Products 3) Most Viewed 4) New Products 5) Latest Products 6) Sale Products
I am trying to add below script for bestseller but it shows some product but goes out of screen. Also dont know how to add pagination and other option along with javascript. I am using full page template.
Best Seller products
{{block type=”filterproducts/bestsellers_home_list” name=”newproduct_list” product_count=”16” column_count=”6” template=”filterproducts/grid.phtml”}}Please help me to enable these features. Thanks in advance.
Thanks for using Porto,
Sorry, it’s not possible to show some types of products with pagination in cms page at the moment, please refer this post, http://www.dnawebagency.com/displaying-new-products-in-magento-with-pagination/
Regards,
ok thanks. will try that …. but its not exactly i want.
Yes, pls understand that this is not Magento & theme feature.
Regards
Hi – Is this theme fully compatible with magento v2.0.5?
Many thanks!
Thanks for interested in Porto,
Yes, our theme is compatible with Magento 2.0.5
Regards
Hi… little question… is it possible to have different right sidebar contents on product page according to category or product? Thank you!
Thanks for using Porto,
Unfortunately static blocks in Magento are global, they can’t be assigned to a specific pages or products.
Regards
Hi, after update your theme to the latest version, if we go in admin to blog > posts we get a blank page? We have downloaded all files of new theme and then extract it with FTP. Please can you help us how to solve it? I am not the only one I can see above.
Thanks for using Porto,
From Porto v2.0, we excluded Blog extension because of lisence issue. However, our theme till is compatible with AW Blog. In this case, you pls reinstall this Blog extension.
Regards
Thanks. How can we remove the aw blog extension from your theme? It was in your theme, so we don’t know which files are related to it. If we want to install the AW blog extension from Magento connecthttps://www.magentocommerce.com/magento-connect/blog-community-edition-by-aheadworks.html it says community/AW_Blog: No releases for ‘AW_Blog’, skipping.
Please try to upload AW Blog extension to your root directory and install this extension by manual
Regards
We have uploaded the new extension, but same error. It is because the app/etc/modules/smartwave_blog.xml still appears. If we disable this module then it works. But then if we go to the frontend the ‘from the blog’ block on homepage looks not good any more. We have purchased your theme also because it has a good looking blog module. And now we can use this any more? Please found a solution for it please, I think there are a lot of other clients who are thinking so.
Yes, because from v2.0, we excluded Blog extension because of lisence issue. You pls send us your info via helpdesk (under Support section), we will help you check this
Regards
Yes, because from v2.0, we excluded Blog extension because of lisence issue. You pls send us your info via helpdesk (under Support section), we will help you check this
Regards
Hi,
I would like to change the icons on the right sidebar to a custom image. How can I do so?
Please review the following url: http://bit.ly/1ULJWj0
Thank You
Thanks for using Porto,
You can change the icons in right sidebar block in CMS > Static Blocks > Porto – Product Page Right Sidebar Block 1
Regards
Hi, newsletter popup appears on the footer of the homepage. DO you know why is it happening? Also after successfully subscription it stays on footer.
That’s the only issue I experience so far. Thank You
Thanks for contacting us,
Please comment throught your purchased account
Regards
Work on it is not finished yet though…
https://endohaus.com
Thanks for using Porto,
I cannot understand what you are asking. Also I got 404 error when trying open your sample site.
Regards
Can’t you open https://endohaus.com ??? Are you connecting from China?
I cannot understant extractly what your problem is. Please kindly open ticket at our helpdesk (under Support section) to get the support
Regards
Hello,
Google Rich Snippets reads my structured data but I noticed it’s not picking up the ratings stars from the product. Does this need to be implemented manually or should the theme do it automatically?
Hello,
It’s not theme related – Ratings have proper markup, unfortunately it’s not up to us how Google displays it. Also Google decides for which page to display rich snippets.
Kind regards
Hi, I have installed your theme but I have problem with the child theme. When I use the parent theme, everything is great, but when switch to child theme, the layout turns out to be messy. I use magento 2.
I tried to read the documentation but it’s lack of information for magento 2. Could you help me to solve this problem please?
Hi, thanks for using Porto.
Please refer to this post, http://www.webdesigndev.com/how-to-create-a-custom-theme-in-magento/
Regards
can i use 2 porto theme (magento2) with one database ? lets say www.A.com and www.B.com are using the same database
Thanks for using Porto
Yes, you can set up multi- Magento stores using one database. However, in case you have two site www.A.com and www.B.com, you would need multiple licences (that’s why themes are so cheap on ThemeForest 
).
“For web content a regular license is suitable for use on a single domain or single subdomain or single directory”
Source: http://support.envato.com/index.php?/Knowledgebase/Article/View/220/0/which-license-should-you-buyRegards
Hi there, does this theme support RTL (Magento 2.0)?
Thanks for interested in our product,
Unfotunately, Porto M2 doesnot support RTL
Regards
how to switch to desktop view on mobile?
Sorry, i cannot understand what you are asking. Which section of desktop theme do you want to switch on mobile?
Regards
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