403 comments found.
Hi, When we select the pre-defined amount, the cart works perfectly. When we type a custom amount in the box. The cart shows Item price as zero. Please guide me to resolve this issue.
Dear Sir/Madam
Thanks so much for using our theme.
Please take a photo screenshot with description about your problem.
Then send with admin + ftp information to : help@wpopal.com or ticket system: http://bit.ly/opaltkt
Our technical team will try their best to help.
Kind regards !
Opal Support Team
Connect with us via
Hi, We have raised the ticket for this link http://bit.ly/opaltkt and our ticket number is Private Ticket #773464. Kindly rectify the issue.
Hi, We have raised the ticket for this link http://bit.ly/opaltkt and our ticket number is Private Ticket #773464. Kindly rectify the issue.
Dear Sir,
Please be patient and keep contact with us via one channel.
Our team will check and try to help as soon as possible
Kind regards!
Hi, We are waiting your replay for last one week. kindly check and update me. Our ticket number is Private Ticket #773464.
Dear Sir,
Please take a photo screenshot with description details about your problem
Our developers are missing your idea.
Make more clear then we will try to help and keep contact via support ticket. Do not need to reply that comment.
Best regards!
Hi, i would like to know if with the regular license we can sell the pledge for the campaigns on our platform. Think we can do it but better to know fo sure. Thanks in advance.
Best regards Gabriele
Dear Sir,
Yes, with regular license you can sell the pledge for the campaign in your site.
LEt us know if you need more information
Kind regards!
hi, To translate, has the theme a field .po with ? Thanks
Our theme come with PO file so you can translate it to any language you want
Kind regards!
“Current Amount , %Value” is negative value when delete transaction. How can I fix it?
Dear Sir/Madam
Thanks so much for using our theme.
Please take a photo screenshot with description about your problem.
Then send with admin + ftp information to : help@wpopal.com or ticket system: http://bit.ly/opaltkt
Our technical team will try their best to help.
Kind regards !
Opal Support Team
Connect with us via
When add item to cart , The display name show wrong name of selected item , It’s show name of first item (in demo site too).
Dear Sir,
Thanks so much for let us know about it.
Please send us your admin + FTP information via : help@wpopal.com or ticket system: http://bit.ly/opaltkt
Our technical team will try their best to help.
Kind regards !
Opal Support Team
Connect with us via
How can I change currency symbol from “Baht” to ”?”
Dear Sir,
Please follow some topic to change currency : https://easydigitaldownloads.com/forums/topic/custom-currency-symbol/
Or http://docs.easydigitaldownloads.com/article/272-adding-currency-support-eddcurrencies
Let me know via email help@wpopal.com or ticket system: http://bit.ly/opaltkt if you still need help
Kind regards!
Is there a way to add a Different Social Network, such as Instagram when using the OUR TEAM Grid Style?
Dear Sir/Madam
Thanks so much for using our theme.
That theme come look like as it is. If you have any idea. Please take a photo screenshot with description details
Then contact to : help@wpopal.com or ticket system :http://bit.ly/opaltkt
Our technical team will try their best to help.
Kind regards !
Opal Support Team
Connect with us via
Hi There!
Really good theme, and work! I’m a developer, and I’d like to add some feature for the theme. I need a gulp/grunt environment for changing SASS files. If you use that, can you send me your developer environment? It’s would be a very good help for me.
Thanks, Aron
yes mate, i think you can use compass module of NodeJS for compiling SASS to Css http://compass-style.org/install/. and simple you Type command: CD YOUR_PROJECT_PATH =>>> and type: compass watch
With gruntjs you use this.
https://github.com/gruntjs/grunt-contrib-compassTHanks
Hello, I just purchased your theme and after uploading it to WP and activating it, I get a 500 error (unable to handle request) when trying to access my wordpress dashboard.
I have tried uploading the wordpress theme file directly from zip into dashboard, and have tried uploading via FTP and same problem persists. Can you help?
Dear Sir,
Please check your host service and try with localhost to check it.
Our theme still are running on a lot of real sites without any problem
If you still have problem, contact via : http://bit.ly/opalticket
Kind regards!
Could you please respond to my ticket – it has been open for a week now. Thank you
Dear Sir,
Please let us know your ticket number.
We will check and reply as soon as possible
Kind regards!
Hello, I cannot see the ticket number but the user name is ‘optimized’ and the title of the ticket is ’ HOW TO MAKE THE TIME LEFT ON THE EVENT ACCORDION WORK?’ Thank you
Dear Sir,
You are using forum to contact with us. That is no ticket system.
Please take a full photo screenshot with description details about your problem or idea.
Send with your admin + FTP information to : help@wpopal.com email
I will check and help you immediately when receive that mail.
Thanks so much for your patient and have a nice day!
You do not need to reply anymore on that comment.
Kind regards!
Hello,
At you request, we have sent you an email with the screenshots and access details but there is still no response.
This item has been open for two weeks now.
Can you please respond.
Thank you
What is your emai address ? Please let us know exactly your information then we will try to help. You said you create ticket and we ask about ticket number but no ticket number.
Let check and make sure you send right email to : help@wpopal.com
Kind regards!
We have sent these requests three time from mike@optimized-computer-services.com and virginia@optimizedpanama@gmail.com. This has included the cpanel access but each time you respond saying that you need the access. We raised tickets which disappeared and you asked us to send an email to help@wpopal.com which we have done three times already and once more today
Let check your email and keep contact via email channel.
Kind regards!
Only one of the issues was fixed. We have sent another email
Do not need to contact again on there. Reply your email and please be patient. We will reply as soon as possible
Kind regards!
Are you willing to offer a more customized theme for a higher price? I’m looking to add a feature that requires one to donate at least $1 to another campaign once they receive 5 donations of any amount for there campaign. This feature would be applied to each individual campaign of the user. Also, does this theme support taking a final value fee? Thank you.
Dear Sir,
Our theme come like as it is on demo site.
Please check it to know more
Current we do not have any developers to customize code for you. We can customize css only
Kind regards!
Hello Author,
1) How to add/remove an element on the Crowdfunding submit page
2) How to enable the pagination on the campaigns list page
Please let us know the solution ASAP; kindly check your email too.
Thanks
Dear Sir,
Thanks so much for interested in our theme.
Please contact with our technical support team via : http://wpopal.com/ticket-support/
They will check and try to help
Thanks and have a nice day!
theme with front-end user submission?
Dear Sir,
Thanks for interested in our theme.
You can test on our demo site to know more
User can create new campaign but need register account and wait admin approved their campaign
Kind regards!
Hi,
I am looking to purchase your theme but have some questions:
1. Can I change permissions for submitting projects (for example, only users that have signed up)
2. Can users submit events?
Thank you,
Dear Sir,
Thanks for interested in our theme
Here are the answer for your points
1. Of course only user singed up can summit campaign and need approved from admin before appear on front site
2. Only admin can create events
Let us know if you need more information
Kind regards!
i bought this theme after testing your demo. i was intersted in the revolution slider going full width in your demo.
But after installing the theme, i noticed that the option”is boxed” doesn’t work.
The slider is stuck in a 1200px container even after setting the option to “wide” it appear boxed.
Could you help me fix this ?
Dear Sir,
Please follow that image to know more : https://goo.gl/FD2xS7
Kind regards!
hey thanks for the input although it didn’t solved the problem, the slider is still stuck in a container. (not full-width)
Dear Sir,
Please send us your admin via : help@wpopal.com
We will check and try to help
Kind regards!
As i’m currently developing in local i can’t give you access to my admin. Could you send a link to a tutorial ?
Dear Sir,
That setting is only like image: https://goo.gl/FD2xS7
You can take a photo about your setting and send us.
Or try another part on localhost when your site live , send us your information
Kind regards!
Is it possible to make the theme avaiable in other languages for different language users?
Dear Sir
Thanks so much for interested in our theme .
Unity come with multilingual language so you can change to any language you want
Let us know if you have another information
Kind regards!
How can I do that? I’m managing this theme for a client
Dear Sir,
Please follow our guide on translate theme to know more : wpopal.com/guides/unity
Kind regards!
Hello Author,
We are now in a process of creating a wordpress site with your Unity theme, we have set up the demo by using http://wpopal.com/guides/unity/ as same as demo3 ( http://venusdemo.com/unity/demo-3/ ) .
We found that 1) home page contains too much of white space 2) slider not appearing as available in the demo3 3) How to add newsletter form as same as demo3 ?
We have emailed our site link to opalwordpress@gmail.com and help@wpopal.com; please check and let us know a solution
Thanks,
Regards Maaz
Dear Sir,
Thanks so much for choosing our theme.
Please be patient and using one channel support to contact to us.
That make us easy manage and control your problem
We will check and reply you as soon as possible.
You do not need to comment on ThemeForest.
Kind regards!
Hi, wondering does your theme has the options for team crowdfunding? so people can create a team to raise money? for our campaign?
Thanks for your comment!!
Currently theme is supported to raise money for one personal! we will research feature as you said.
Thanks for your reply. We would like to create a campaign then have the option for individuals or teams to sign up to raise money for our organisation. Is that possible?
Yes, that possible but need admin of site approved before that campaign appearance on front home page.
Kind regards!
haloo…
why i have a messange like this Parse error: syntax error, unexpected ‘{’, expecting T_STRING or T_VARIABLE or ’$’ in public_html/wp-content/themes/unity/inc/core/import/ajax.php on line 103
when i wanna active the themes. thanks
Dear Sir,
Thanks so much for using our theme.
If you have any problem or idea, please take a photo screenshot with description details. Send with your admin to email : help@wpopal.com
Our technical team will check and try their best to help
Kind regards!
Hello, is it possible to
A.) change $ goal to Backers goal, as in you want a certain amount of backers to fund the project.
B.) change the Project so that only a certain value can be selected in a list (not a custom amount)
thanks
Dear Jam,
Thanks for interested in our theme.
Here are the answer for your points
1. You can change $ on each projects
2. What exactly you want to change ??? Follow our demo site to know more about our theme.
Let us know if you need more information
Kind regards!
