26721 comments found.
Hi QODE Team,
i wrote you 3 “silent” Mails about the Contact Form Issue and now you told me that i should open a ticket. But it is definitly a Problem with Wordpress 4.5.2 and ajax-mail.php, so i dont need a ticket. I only wanted to tell you about that. Till to Wordpress Version 4.5.2 everything works fine. But now you have to leave the “Email From” Field in the Qode Contact Page Settings blank to make it work. In the Browser Console you can see the Bug-Source! It is the “Email From” Field. But Anyway, i got it to work. But there will be many other Customers who will have the same Problems…
Regards, Sven
Damn, now i now the exact Thing…. Before Wordpress Version 4.5.2 you could type anything, even Strings that dosn’t match with an email, into the “Email From” Field. But now the String have to match with an Email. So please change the Instruction Text for this Field in the Contact Page Settings into something like: “Enter an default email to appear….” instead of “Enter a default message to appear…”. Test it and you will see!
Regards, Sven
Hello Sven,
Thanks for your message.
Yes, in Qode Options -> Contact Form it’s necessary to enter your email in both fields: Mail Send To and Email From
http://screencast.com/t/X4WCAQJvzQode
Hi, very great theme! i have a question that has been answered on the comment section, but Datepicker for contact form 7 isn’t working with the theme. Many other comments came with the same issue, can you provide the solution please?
Thanks,
Hello,
You need to use this plugin https://wordpress.org/plugins/contact-form-7-datepicker/ + to add this css in Qode Options -> General -> Custom CSS field
div#ui-datepicker-div {
z-index: 9999 !important;
}
it should work just fine then 
Qode
Great it works!
thanks a lot!
You’re welcome 
First off, I LOVE this theme. I use it lots of sites i develop. I have a site http://thevuesonline.brachadesigns.com which relies heavily on post types and the visual composer post grid. Client wants there to be social sharing links on all images. I see that when images are clicked, they open in a lightbox with pretty photo….is it possible to edit the pretty photo JS so that it includes social sharing icons? From what I understand pretty photo has this option built in already. I tried editing the JS, but it doesnt work well. It adds a like button, but i need a shre button that posts the image on FB and twitter. And it doesnt appear to be deeplinked. Please help! thanks!!
Hello,
Unfortunately, there’s no such an option into our theme by default. What we can advise you – submit a ticket to our support at https://qode.ticksy.com , and they will see if this is manageable and provide you some instructions for how you could try to do it.
Qode
i posted this questions on your ticket system about 3 days ago and am still waiting for a reply
Hello again,
Please tell us the ID of your ticket?
Qode
Hello,
I have a quick presale question. I would like to serve my entire site over https using Bridge theme. No ecommerce components, just a static application. Are any code amendments required or will theme run straight out the box with an SSL cert?
Many thanks
Kris
Hello Kris,
It should work just fine, we have plenty of users using Bridge over https
Qode
Hi, great theme I use it and love it! But recently I’ve noticed some strange bug, when I refresh the site while one of the anchors is active, the portfolio gallery magically disappears… The same happens when I type into address bar my website + anchor, like: mywebsite.com/#aboutus. Then the page loads without portfolio gallery. Strange behaviour, could you please tell me if this is a template issue or is it me doing anything wrong?
Hello,
Could you please submit a ticket to https://qode.ticksy.com , with a link to your site, and our support will inspect this and help.
Qode
Hi, thanks for your reply, unfortunately my support has expired like a month ago or so, but you always proved to be a great help, so I thought maybe you can advise me on what to check? I would be extremely grateful
Btw. the problems appears only on portfolio type standard and hover text
Hello,
We understand, but hard to help about this one without inspecting the site closely.
Qode
We have added the “latest post” widget there; there is option to show likes, comments or share but we need to have a post author in there. Could you advise us how to add this please?
Thanks
Kind regards
Hello,
Unfortunately, this shortcode Latest Posts does not include author info. It would be necessary to change that shortcode to show author as well. You could use our Latest Post 2 shortcode, we recently added , to have the author displayed.
Qode
Wonderfull, would you be able to tel us where to find the file with that shortcode so that we can add an author there. We must keep this format so the latest posts 2 want work for us.
Thanks
Hello,
This is the file you’re interested in
wp-content\themes\bridge\includes\shortcodes\shortcode-elements\latest-posts.php
Qode
Many thanks 
You’re welcome 
Hi!
Can you please let me know if there is a dark version among all your demos or someone from where to start building a black background based website?
Thanks
Hello,
I think this demo is completely dark http://demo.qodeinteractive.com/bridge22/
But you can apply dark background for any demo of course.
Qode
Hi,
thanks, just one thing: I see I get an error when importing the demo of Bridge22: do you know why this happens?
You can view the website here http://www.fireonthewater2016.com/Thanks
Hello,
Your site is closer, in Coming Soon mode, so we can’t access it. Submit a private ticket to https://qode.ticksy.com with a link to your site and WP admin, and our support will have a look.
Qode
Hi folks. 3 support cases opened in 50+ hours. 0 replies. This is not like you. What is up?
Hello,
Please tell us the IDs of your tickets so we can check this?
Qode
Sure – 764711,764709 – 3 days NO replies 763491 did get answered yesterday, though no solution (basically it is a bug) and no time estimate for fix.
Hello,
We have informed our support about the tickets, one of the agents will process them now.
Qode
thanks Ironically the one need most urgently (764711) is the only one remaining fully unanswered
We’ve checked with our support, they say it’s the default VC elements feature, but they will do their best to help on this.
Hello, before I purchase this theme, I have some questions: 1. Does it easy to change the footer color ? Currently I only see the dark footer style.
2. It’s possible to add the “contact us” page ? I don’t found it in the “Pages” menu, and this link can’t be opened: http://demo.qodeinteractive.com/bridge/contact/
3. Bridge theme doesn’t contains the FAQ page, it’s possible that you add some FAQ page likes : http://fekra.drupalet.com/faqs-1 http://fekra.drupalet.com/faqs-2 http://fekra.drupalet.com/faqs-3 ?
Please reply me, I really want to purchase your theme.
Hello,
Thanks for your message.
1. Yes, there are direct options in your WP admin http://screencast.com/t/EtWlL82sxUW
2. Of course, we have created Contact Page template to easily make your content page. And this link works properly http://demo.qodeinteractive.com/bridge/contact/
3. Yes of course, you can use Tabs/Accordion elements from Visual Composer for this, like we did here http://demo.qodeinteractive.com/bridge/tabs/ or here http://demo.qodeinteractive.com/bridge/accordion-toggle/
Qode
About the contact page, it’s possible use the bing map(https://www.microsoft.com/maps/choose-your-bing-maps-API.aspx) to instead of the google map ? How to do t hat ? Since in our country the google is blocked.
Hi again,
Unfortunately, we haven’t included a call for Bing maps API.
Qode
Hello!
How do I make the site layout with the main content on a white background and his side the light gray?
Same is in the example image: http://goo.gl/nWEHIe
Hello,
You can set page background color to gray you want, and for each row of content set the background color to be white http://screencast.com/t/NcFE11NtmY
Other way would be with some custom css, that our support at https://qode.ticksy.com can provide to you.
Qode
Page templates are suddenly gone in my page and i had full width template and now it’s grid. There is no drop down where i could select page template. What can i do?
Best regards, Tadej
Hello Tadej,
Please click on Screen Options, and check if you have Page Attributes box checked http://screencast.com/t/hdRUtQS59AS
Maybe you turned it off. And note, that page template option is not available for the page you choose to be your posts page in Settings -> Reading.
Qode
Missing Logo/Images When Upgrading to Wordpress 4.5???
When I upgraded my website to the latest wordpress version 4.5.2, the site went crazy. I am using Bridge theme 7.6.1. The logo and images are missing along with a jquery error:
Error: Syntax error, unrecognized expression: .mobile_menu > ul > li.has_sub > span.mobile_arrow, .mobile_menu > ul > li.has_sub > h3, .mobile_menu > ul > li.has_sub > a[href=#]
The wordpress developers have resolved a major jquery syntax issue in this release. Theme developers were using [href=#] in their code previously, but now it is changed to [href*=”#”].
Now I want to ask that is this issue resolved in your latest Bridge theme version? so that I can download the latest and replace it with my current Bridge version?
Please let me know asap.
Thanks.
Hello,
Yes, this means that you don’t have compatibility with latest WordPress.
Update your theme first to the latest version 9.1.3 http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
And then update the Visual Composer plugin to the latest version 4.11.2.1 http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-8-updating-plugins/
And clear browser cache eventually, then it should all work fine with WP 4.5
Qode
Is it possible to have a GIF file for the scroll down icon on full screen sections?
Code currently looks like this:
down_fs_button i.fa-angle-down:before {
content: ”\f103” !important; }
Thank you
Hello,
There’’s no direct option for it within the theme, but you can apply your gif as a background image for this scroll down link in Full Screen Sections template.
Contact our support team at https://qode.ticksy.com so they can help you with the css.
Qode
Can I set it so that I have a sidebar, yet position it to the right of the content.
To explain myself better, I want the content to be completely centered. Now if I choose a sidebar, the content moves a bit to the left so both together seem centered.I just want the content to me centered (equal space to right side and to left side) and the sidebar to be to the right of this.
Hope I explained myself.
Hello,
For each page/post/portfolio item, you can activate sidebar to be on the right.
That will split your container into two sections – content part, and sidebar next to it on the right.
The content layout depends on how you create it. You can combine rows/columns.. inside it, and align it in your desired way.
I recommend you submit a ticket to https://qode.ticksy.com , with a link to your page, so that our support agent can see this, and tell them what would you like to change, so they can look to help.
Qode
Is there any way to make these buttons smaller?
http://prntscr.com/b2qhig (screen shot)Code looks like this:
http://prntscr.com/b2qid6I guess I just want to reduce the orange padding round the button text.. Thanks
Hello,
It can be surely done with some custom css. Submit a ticket to https://qode.ticksy.com , and include a link to this page, and our support will write the precise css then.
Qode
Hello there! I’m a bit desperate. I know I have no extended support. But I hope you will help me nevertheless.
My site using theme version 1.51 because I don’t need the new features… All plugins inclusive Visual Composer are up to date and site is working with Wordpress 4.4.3. I tried an update to WordPRess 4.5.2 but the logo don’t load anymore and minor other bugs popping up.
But when I update the theme to the latest version all my settings are gone (all theme settings, all slider settings…).
Can you give me an advice for the theme-update-process please? Or can you tell me what I must change that version 1.51 is cmpatible to Wordpress 4.5.2 because I don’t need new theme features.
THANK YOU EVRY MUCH!
BEST!
Some shortcodes won’t work either. It would be so great if you can post/ provide the jquery fix for Wordpress 4.5. I will change the themefiles by myself. Thanks!
Hello,
In order to have compatibility with latest WordPress version, you need to have both – latest theme version 9.1.3 and Visual Composer 4.11.2.1
Since you’re having very old version, some options might be changed, so you would need to set them again, and maybe some widgets. But everything should work just fine.
Qode
The problem is, I tried it and all of my options are gone! Can you please tell what I have to change that the javascript bug is solved? I would change it by myself… THANKS!
Hi again,
There should be no javascript bug anymore, once you update everything. Please submit a private ticket to https://qode.ticksy.com , with a link to your site and WP admin access, and our support team will check this and help you.
Qode
Hi. thanks for your quick reply.
Yeah with the newest Version of the theme there is no javascript bug. But I really don’t want to update. I tried it and all my settings were gone. The site is fine with that old theme version.
I would really appreciate it, if you can tell what files I must change to get rid of that javascript problem with WordPress 4.5 or what cause that problem.
Please, it would be so great
!
solved it.
Thanks for updating on this 
Hi, i have problems with my homepage mobile settings on 375px 384px, 414px portrait display. Can you please help me to fix it ? Thanks a lot
Hello,
Please submit a ticket to https://qode.ticksy.com , with a link to your site, and our support will inspect this and help you.
Qode
Just a quick question to find out whether this theme is handy for my next project: is it possible with ‘Image with text over’ to have the shader appear only on hover? Or does that require coding?
Hello,
This can be done with some simple css, that our support team can provide for you.
Qode
Hi there! If you could provide that CSS now that would be most appreciated 
Hi again,
The css should look like this:
.q_image_with_text_over .shader {
opacity: 0;
}
.q_image_with_text_over:hover .shader {
opacity: 1;
}
Qode
I’m using a google font – but it’s not showing the right one on iphones & tablets. Some way to work around this?
Ps. it’s a font thats included in yout theme. “Palatino”..
Tried to write it in the css with “important” – still not working.
Hi,
The font should work perfectly fine, it’s the one from Google family. It might be rendered a bit differently, based on device and browsers, but that one should be applied.
Submit a ticket please to https://qode.ticksy.com , with a link to your site, and our support will inspect this.
Qode
Hi. It’s from the list in the Qode Options. Palatino Linotype. I’ll try and find the purchase code. I’m only a developer on this one 
Hi again,
That font is not from Google Font family. It’s generic font, it should be supported on majority of Apple devices http://www.cssfontstack.com/
Qode
Hi, I have had this theme for some time, and one major thing i have noticed is that the sticky navigation doesn’t stick to the top of the screen on mobile? why as this is advertised that i could,should, and will. Please advice?
Hello,
Please note that the header can’t be sticky on mobiles, by default it’s regular (disappears on scroll).
What you can do , is to add some css code to make header fixed on mobiles. If you’d like that, submit a ticket to https://qode.ticksy.com , with a link to your site, and our support will write the css for this.
Qode
Ok will do
Thanks for following up on this.