Discussion on Samba - Colorful WordPress Theme

Discussion on Samba - Colorful WordPress Theme

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Ok, thanks!

Hi Pirenko, just a quick query, hopefully an easy one. All the left hand margins seem to have vanished on my website. The text is sitting right next to my left hand menu bar. There used to be a nice spacing. Is there a setting somewhere to adjust it? Many thanks, Anne

Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers!

Hi Pirenko, I am having an issue with theme or plugin. Everything was working perfectly yesterday, but I visited my site earlier today and none of the posts or pages are loading. I was told by a developer that it was a plugin that’s installed, so I contacted plugin author and they agreed it was their plugin, and sent me a code to update to main.min.js file, but still posts and pages are not loading. Also, when I use a different theme, everything works, so I am unsure if it is still the plugin or theme. I will mail you privately with login information in case you might need it. Website: http://creativesolvibrations.com

P.S. I am using Firefox as the browser.

Hi,
Ok, we will comment about your email soon. Thanks!

I am having issues with my Samba theme website. The Visual Composer is not loading. I recently updated WordPress to 4.5.2 and my theme/plugins are all updated. Thanks!

Hi,
Thank you for purchasing!
It seems that you have not updated Visual Composer after updating the theme. Please go to Appearance>Install plugins to fix that.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!

I am having issues with my Samba theme website. The Visual Composer is not loading. I recently updated WordPress to 4.5.2 and my theme/plugins are all updated. Thanks!

We just replied to this enquiry. Thanks!

Hello, I am very happy with the Samba theme we chose for our new website but having some problems with Visual Composer missing some elements (for instance the Custom Heading) since the new WP update. I have bought Visual Composer separately, and asked them to check the problem first. I have also installed the latest Samba theme. Their response was “there is a visual composer related code present in your theme added my the theme author which you will have to get rid of” they advice I ask you for help as I don’t want to loose your extra elements.

Hi,
Thank you for purchasing!
Some of Visual Composer elements are stripped by the theme to keep loading times as low as possible. If you want to change that please go to Samba Options>Advanced tab>Use light version of Visual Composer and turn it OFF.
If you decide to change this option the website loading time will be higher and some of the elements may not work properly. You should also turn OFF the theme Ajax load feature.
Final note: you should always use the Visual Composer version that is provided with the theme. If you use a different version we can’t ensure that it is 100% compatible with the theme.
Cheers!

Hi, thanks for quick reply! the reason I got Visual Composer was that I had the same error after updating WP and the theme. If you know of a fix for it I can uninstall the VC again?

Probably you have updated the theme, but not the bundled plugins. After updating the theme, please go to Appearance>Install plugins and follow the update procedure.
We advise you to never buy anything without reaching the theme author, because in this case that plugin is provided by the theme (so we are responsible for making it work).
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!

Hi Pirenko. May I ask what exactly you changed in the last update concerning the script loads : Changed child theme main scripts loading (it is now from parent theme by default) I use two different child themes to react differently by using custom scripts. It would be really useful for me to get the child theme script load back. Thank you !

Hi,
Please open the child theme functions.php and you will see how to load that script from the child theme again.
Cheers!

Thanks Pirenko ! Didn’t see it. As always, you do it right. Great job!

For some reason images in an image carousel aren’t visible. the UL with class=”prk_carousel” also has an inline style of style=”opacity: 0;”. Any idea why that is happening?

Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers :)

1- I want to create a drop down menu of 3 links like this :

> Title from the drop down

> Link 1
> Link 2
> Link 3

How to make the title of the drop-down menu is not a link, just a text that triggers the progress of the menu to present the three links?

2- I want make a image in sidebar left with a link, is possible ? If yes, how ?

Thank

Once again: please use only one support channel. Do you want to use the comments here or email?

Sorry, I had a problem with my mailbox, I in email I prefer. thank you

Ok, we have just replied. Cheers!

Hi, my website was hacked weeks ago, and I found all my pages cannot be viewed. I re-install the wordpress and this theme, it shows that I have to purchase the license of the visual composer. May I know what cause this problem? And do you know how can I recover all my pages of my website? I have all original website files, database and wordpress backup xml file. Can you tell me how can I get the previous website back? Thank you very much!

Hi,
Thank you for purchasing!
About updating Visual Composer: you bought the theme and you only have the license for it (not for Visual Composer). So, it is the theme that will eventually provide updates to it. Disregard that update message if it appears again.
About recovering the content: you should reach your hosting company to get some help.
Also it seems that your support period for this theme has expired. According to Themeforest changes of Sep 1st, 2015, we can’t provide support if this period has expired.
You can find more official information from Envato here http://themeforest.net/page/item_support_policy and here http://marketblog.envato.com/releases/item-support-policy-and-functionality-launched/
So, in order to get support, you’ll need a valid Support License/Extension that you can purchase here http://themeforest.net/item/samba-colored-wordpress-theme/5691055
Sorry for the inconvenience, but we have to follow these guidelines to be fair to our customer who’ve purchased extended support and to stick with Themeforest rules.
Thanks!

Dear Pirenko,

first of all let me tell you how happy I am with the Samba theme I purchased. Setting up was fun and easy and it simply looks awesome!

Unfortunately, I came across a problem with a plugin called WP Project Manager PRO. It has a frontend function which I would like to use so my clients don’t ever see the Wordpress backend. The first site of the Project Manager shows fine, but if you click anything the next page is empty except for the page’s title. I contacted their support and after some back and forth they concluded that it’s probably due to an conflict with the visual composer that they are unable to fix. Could you maybe have a look at this? Maybe there is an easy fix that they are overlooking? Is it possible to have the visual composer not be active on the project managers frontend page?

If this is outside the scope of the usual support, could you fix it as a paid customization?

All the best and keep up the fantastic and inspiring work, Ferdinand

Hi Ferdinand,
Thank you for purchasing and for the kind comments!
Probably you need to turn OFF the Ajax load feature to improve plugin compatibility. You can to thins under Samba Options>General tab.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ).
Cheers!

Hi Ferdinand,
Thank you for purchasing and for the kind comments!
Probably you need to turn OFF the Ajax load feature to improve plugin compatibility. You can to thins under Samba Options>General tab.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ).
Cheers!

Hi, How do i update to v5.5?

Hi,
Thank you for purchasing!
Please check the theme documentation or the video tutorials shown here https://www.youtube.com/playlist?list=PLWiviR4wWrsEwB95voMUNiVIqJma9xNmV
Cheers!

Hi Pirenko. I just have a little question. How do I change the “minimal” icons of the social icons widget. I found a way to rename and give them another hover color, but not to replace them with other ones. Thank you for your advice!

Hi,
Thank you for purchasing!
You can add some custom CSS to achieve that. You can find the icons CSS on the files located on the theme css folder.
Also it seems that your support period for this theme has expired. According to Themeforest changes of Sep 1st, 2015, we can’t provide support if this period has expired.
You can find more official information from Envato here http://themeforest.net/page/item_support_policy and here http://marketblog.envato.com/releases/item-support-policy-and-functionality-launched/
So, in order to get support, you’ll need a valid Support License/Extension that you can purchase here http://themeforest.net/item/samba-colored-wordpress-theme/5691055
Sorry for the inconvenience, but we have to follow these guidelines to be fair to our customer who’ve purchased extended support and to stick with Themeforest rules.
Thanks!

Hi Pirenko, since update to theme, I am unable to open up visual composer to see or edit elements.

Hi,
Please make sure that you update the bundled plugins, because you need to update the plugin Visual Composer with the version that is provided with the theme.
Thanks!

Oooopppsss!!! That mistake slipped right past me. Thank you, Pirenko. :)

You are always welcome here :)

HI Pirenko,

Is there any recommendation or suggestion you can give on how to upload a website from local machine to server?

Since downloading the theme, I have installed it on my local machine to learn how to use it and I have now made quite a few changes (plus several blog entries, with images etc); it would be a pain to replicate everything manually!

Thanks, Patrick

Hi,
Thank you for purchasing!
Probably you should use a plugin for that (search for WP Backup Clone plugin).
Also it seems that your support period for this theme has expired. According to Themeforest changes of Sep 1st, 2015, we can’t provide support if this period has expired.
You can find more official information from Envato here http://themeforest.net/page/item_support_policy and here http://marketblog.envato.com/releases/item-support-policy-and-functionality-launched/
So, in order to get support, you’ll need a valid Support License/Extension that you can purchase here http://themeforest.net/item/samba-colored-wordpress-theme/5691055
Sorry for the inconvenience, but we have to follow these guidelines to be fair to our customer who’ve purchased extended support and to stick with Themeforest rules.
Thanks!

Hi Pirenko, I’ve just purchased and installed Visual Composer Mega Pack – Addons and Templates, and have redesigned my homepage. However, when I visit the homepage, the page is now blank. All pages are blank on website, and I do not know what’s going on. This has started after the plugin install. Would you happen to know? I’ve also messaged the plugin author. http://creativesolvibrations.com

Hi,
Thanks for purchasing!
We can’t guarantee plugin compatibility as you can see on the theme support page http://themeforest.net/item/samba-colored-wordpress-theme/5691055/support
That plugin relies on Visual Composer that is included with theme, but we can’t ensure that it works combined with our theme or even Visual Composer.
Cheers!

Thank you! :)

was when was the last update of samba theme? How to update the Samba theme?

Hi,
You can see the theme changelog here http://themeforest.net/item/samba-colored-wordpress-theme/5691055
Please check the theme documentation to know about updating the theme and also bundled plugins.
Cheers!

Hi,

I am getting an error which appears in the background of all of my pages:

Warning: in_array() expects parameter 2 to be array, null given in /home1/mjw1990/public_html/wp-includes/class.wp-dependencies.php on line 342

Warning: Invalid argument supplied for foreach() in /home1/mjw1990/public_html/wp-includes/class.wp-dependencies.php on line 337

website is marcwrigglesworth.com

Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers :)

I’m getting this none dismiss banner on every dashboard page “Important notice: You have an outdated version of Visual Composer Design Options. It is required to review and save it.”

Grateful for your attention.

Hi,
Thank you for purchasing!
Try erasing the plugin and installing again from the menu Appearance>Install Plugins.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!

I changed to a different theme and the design options came back up and i was able to save them then returning to Sambasa theme. Thank you for your help

Ok, thanks for the feedback!

Hi, I bought the theme as it had a nice side menu with iframe style page load. The problem I’m having is that I don’t want my menu to reload every time the user selects a page. How do I avoid that? The demo version on themeforest works perfect thus the reason for buying it. Thanks

Hi,
Thank you for purchasing!
Please notice that if you have the admin bar visible the menu will reload (this is in order to keep the admin bar links working as expected).
Also, please make sure that under Samba Options>General tab you have the Ajax load option active.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ).
Cheers!

Thanks worked perfect!

Ok, great ;)

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