23207 comments found.
I would like to make the header transparent and show behind the master slider, is it possibile?
Hi,
Yes, it’s possible.
You can change it from your page options. Please edit your page >> View Options >> Please set the banner position to “Below Header” same as we did here: http://newsmartwave.net/wordpress/porto/demo21/ http://newsmartwave.net/wordpress/porto/demo6/
Thanks and have a nice day 
Loook… In the product archive page, Add to Cart does not display because a variation must first be chosen before adding to cart on the product page. But anyway it’s just a link to the product, how do I change it? For example, use: Buy.
Sorry, it’s not possible to change the add to cart button, we are using the default functionality of Woocommerce.
Thanks
Hello! I have a very specific question: One of my products, my client must tell us what is the desired size for that product, and the colors too, before buying it .. In the product edition could not find where to configure these details. There had to be a way to provide a box for the customer write these details. Or a check box with the sizes and color options. How to create and how to do it?
Hello,
You can use the variable product option of Woocommerce. Please add the variable product with different variations e.g sizes, colours and etc. This will help you a lot: https://docs.woothemes.com/document/variable-product/Thanks
Thank you very much, it worked. I have another question: What if the customer wants to customize the size, with a size that is not available? How to provide an option so that it can put a specific value for it?
you can set the stock limit in that variation.
Thanks
What I would like to know is: Where can I create a field for the customer write specic details about a particular product? For example: I have a product that possesses 3 sizes, but the customer may need a different size. In this case, where we can create a box where he can write and tell us the custom size? Is this possible?
Thanks
Yes tksss!! I wil.
Hello! I did not make it. I just need to put the code inside the php file, but do not know which file should I enter the code. The tutorial video Woocommerce is outdated, do not know how to do. How can I get help otherwise?
Hi!! I wish my product pages were loaded as the google images of pages are. Upon arriving at the footer, display option to “Load More Results?” And not display with pagination. Can you help me?
Hello! I have a very specific question: One of my products, my client must tell us what is the desired size for that product, and the colors too, before buying it .. In the product edition could not find where to configure these details. There had to be a way to provide a box for the customer write these details. Or a check box with the sizes and color options. How to create and how to do it?
Hi,
Sorry to say that there is no feature in our theme such like that.
It will need more customization in Woocommerce to get the result as you required.
For customization, please contact our customization support team through email here: nicework125@gmail.com
Thanks for contacting us.
Have a nice day 
Hello, nice work congratulations. I have a few questions.
1) Is it possible to select different header for each page?
2) I want to show WooCommerce category. I choose a category, but it seems the product of the other categories. How do I fix this?
3) Product I want to replace the position quickly view. For example, now opens down the page, I would get opened more above.
Hi,
1) Sorry to say that there is no option to select the different header for each page.
2) I think your products are not assigned the categories properly that is why it mix up each other. Can you please contact us through our support system.
3) I think it’s your CSS problem, your theme CSS is not loaded properly, please go to Theme Options >> Skin >> Compile Default CSS >> click the Theme CSS button.
Thanks
Hi I wanted to know how to make the header with the slider or image behind the menu and in the header – seems like a new technology – can this be done with porto : sot of like this page: https://www.acronline.com
Hi,
Yes, you can change it from your page options. Please edit your page >> View Options >> Please set the banner position to “Below Header” same as we did here: http://newsmartwave.net/wordpress/porto/demo21/ http://newsmartwave.net/wordpress/porto/demo6/Thanks and have a nice day 
Hi, please help me, I can not make the header top transparent, I m using the header type N.13, I have set the header top background “transparent” in “skin-header-header top-background color”, but it doesn’t work. Thanks
sorry it’s solved, it just takes time to behave
Great 
I just bought the theme porto. I have downloaded. but I discovered that there are viruses. What is this? what I need to do ?
my email: duckhang10@gmail.com
Hi,
We have not notified that sort of issue with our theme. Can you please share a screenshot with us where you get the virus or in which file you get a virus.
Thanks
Hi,
Does the theme has an option for me to display the contact details/address on the sticky header as I scroll down the web page?
For example, if you check on Home Version 13, the sticky header only displays the logo, the menu and the social media icons as I scroll down the web page.
Thank you.
Hi,
Sorry Porto do not have any option like this. For customization, please contact our customization support team through email here: nicework125@gmail.com
Thanks
How to use sidebar/widgets in Searchpage and Results?
Hi,
Please go to Theme Options >> General >> Page Layout >> Select the layout for your site it will auto adjust your search page layout as well.
Thanks
Hi, Could you please confirm that in product variation page I could use an icons instead of the drop menu? Thanks
Hi,
Please explain what you are trying to do. Currently It’s unclear. Thanks
something similar to Woocommerce Color or Image Variation Swatches plugin? if not is your theme is compatible with this plugin? thanks
This is default function of woo commerce plugins and you can set product color and image variation by defining attributes in the product.
We have not tested this plugin yet with our theme and its not possible to guarantee 3rd party plugins for us.
We think that if plugin is coded perfectly it should work with any WooCommerce theme. You can also confirm from the plugin author. This is the best info we can provide at this stage. Thank you for your co-operation
For further technical support, please contact us through our support forum, we will reply as soon as we can.
Thanks
Hello. I am a new user of Porto and I’m loving it. You guys have put together an amazing theme and it is extremely well documented. I have an early user question for you. Can you tell me how I achieve a Transparent Header as in your example of Home-Version-21. I see the options in Theme Options settings, but am just no able to achieve it at this early stage. Thanks in advance for your support and I hope you continue to make enhancements to this amazing WP Theme.
Hi there!
I need to create a regular woocommerce product category but also another custom woocommerce product category.
I have gone through many options now and need your help.
My page is selling mobile accessories.
So in short I want to have regular product categories with categories.
The regular categories are like this Parent”Mobile accessories” -> sub categories”choose model” -> Subcategories of different items available for this model (Headset, cases, charger, etc.”
So then I also would like to add a separate sidebar category with dropdown with only the different mobile models showing up, so you can go straight to model and see subcategories for all products available for this model.
Hope you can help
I found when analyzing the theme have 3 children virus ! you check to help me?
There is date microdata set up in the normal static pages which is showing in the Google search results. For example, I have a static page as my homepage but in the google search results the date of the latest update shows. How do I delete this microdata from the static page type? (I still want this to show for the blog posts). have tried the ticket support and theme customization support, haven’t received a reply
Thanks for using Porto.
We just replied your email, it was in spam box so we could not check yet. Sorry for the inconvenience.
Regards, SW-THEMES
Hi, We already have replied to your ticket 9 days ago. Check your ticket status & Reply from this link: https://smartwave.freshdesk.com/helpdesk/tickets/3395
Thanks
Hi,
Can you please check the status of the ticket, we have sent you the solution of the issue. You can easily remove the microdata from the normal pages. https://smartwave.freshdesk.com/helpdesk/tickets/3395Thanks
Hi, I have your theme setup on a site and just started using woocommerce too. For some reason the shop page/product page and some of the woocommerce widgets are styled correctly as per your demo store http://www.melvinnicholsonphotography.co.uk/shop/
Are you facing any issue? can you please let us know so we can provide you its solution. However your site is working fine. Thanks
Hi, Thanks for looking. I have just worked out it only happens when logged in as admin when viewing the frontend.
I have also noticed 3 others issues, I cant assign the master slide id in the element as it doesnt save, as a work around I had to disable visual composer and add the id into the raw code.
Another issue is using the ‘Porto Product category’ element, it isn’t showing all the categories which exist in Woocommerce.
The last issue is also related to the above ‘Porto Product category’ element, the view mode doesn’t seem to make a difference when changing the options.
I think your theme version is old, please update your theme to latest version 2.8.3 version which is compatible with the WP 4.5 .Also please update all the plugins as well.
Thanks
Everything is up-to-date and theme is that version??
Yes.
Yes what?? Everything is up-to-date and I still need a solution?
Can you please help with this issue?
Hi, I want put Brands in my products. How can I do that ?
You can create a category for the brands that will display products related to each brand. Thanks
I downloaded the theme yesterday and install it. But after install and activite i cannot login to admin panel. The admin panel will be a blank site. I also activatet the all plugins. My Wordpress vers. ist 4.4.2. I try the install also with 4.5. But the problem was also here.. Please help me to install this theme.. Thats very important for me.
Hi,
Thanks for purchasing Porto WP Theme. It looks like a PHP Memory consumption issue, please check settings and details here: https://www.dropbox.com/s/chnpku79dourchn/Theme%20Requirements.rtf?dl=0
Thank you
When Porto-ShortCodes plugin is activated the backend becomes a blank page and frontend is not accessible (some kind of “error 500”). If porto-shortcodes is deleted via ftp then bakckend and frontend are accessible again. Any solution?
Thanks for the quick reply. I am pleased to report that the problem has been resolved by updating to wordpress version 4.5.2. It’s really a good theme, congratulations for the good work guys!
Glad to hear that, Thanks for feedback too 
I’m getting “update package not available” error when I try to update WP Visual Composer.
Hi,
If there is an issue with the update of VC then please do it manually. Just delete the old plugin and install the latest VC download from link below: https://smartwave.freshdesk.com/support/solutions/articles/12000007851-latest-visual-composer-and-ultimate-addons-for-visual-composerThanks