Hi,

First of all thanks for showing interest in porto theme.

1. Yes, all VC elements supported by porto including Post Grid element)

2. Yes, you can switch off the automatic sliding of post in recent post widgets.

Thanks and have a nice day

Hi,

First of all thanks for purchasing porto theme and liking the theme.

Yes, you can create the listing site by using the porto theme. No, we have not created the listing theme demo but you can develop easily by using porto theme. Porto theme is the multi-purpose theme.

Thanks

Thanks for the reply. Using Porto, I was wondering how can users submit items rather than admin posting them.. Any thoughts please?

Porto does not have Multi-vendor feature, you can use this plugin for that type of feature: https://wordpress.org/plugins/wc-vendors/

Please note we have not tested this plugin with Porto and cannot guarantee or support that.

Our another theme Mango is compatible with Multivendor feature like you want and has a demo as well for a marketplace kind of feature, you can check: http://themeforest.net/item/mango-responsive-woocommerce-theme/12522813

Multivendor Demo 21: http://smartwavethemes.net/mango/demo21

Thank you

Hi,

First of all thanks for showing interest in the porto theme. Sorry to say that currently it’s not on our priority list, but we will include it in the future updates when possible.

Thanks

Hi,

We do not use Zendesk neither have #6103 ticket in our support system. Looks like you wanted to comment on some other item.

Thanks

Sorry, it was quite easy, we found it!

We pointed it here. Perhaps someone has the same question someday.

Theme Options/ Portfolio / PortFolio Archives /

And change “Page Title” box

Hi,

Sounds great, you find the solution. And thanks for helping others. Good to see that.

Thanks and have a nice day

Hi,

Could you please purchase support extension to get further support? Your 6 months of support period is now expired. Once you purchase support extension can you contact us through Ticket via Support System: http://smartwavethemes.net/support/

Thanks have a great day.

Hi,

I have checked your site and at our end, your site is working absolutely fine in chrome, I think it’s the issue of the cache. Please remove the browser cache first then check your site in all browsers. If the issue remains then please contact us through our support forum.

Thanks

Hi,

I hope this will help you a lot.

Thanks

We’re quite familiar with String Translation and its options. I have to be honest, we are pretty sure the problem is with WPML but since we can observe the same behavior on lots of big themes (like yours, Avada, and others) we thought we would let you know.

I’m sure that the WPML team would love to have some help from the theme makers.

Thanks for notifying us and update us with that explanation. We will definitely help out the WPML team if they contact us.

thanks for your information and help to others who have the same issue related to the WPML.

Have a nice day

Hi,

First of all thanks for purchasing Porto theme and liking the theme,

Sorry, I did not understand your question can you please explain your issue with the help of screenshots.

Thanks

Hi,

You can use the VC element map to show the multiple locations in google maps.

Thanks

how?? i dont find the way…

Hi,

Can you please contact us through our support forum, So we can check and solve all your issues on priority basis. We are here for your help so feel free to contact us
Thanks

Hi,

Can you please contact us through your theme purchased account.

Thanks

I tried several times, but I get a 403 Forbidden error. Just tell me in what file I need to make corrections. I think it is not a difficult task and can decide for himself.

Please comment here with your purchased account. We only give our dedicated support to only the theme purchased customers. If you have purchased the theme then please login with your purchased account and ask your question.

Thanks

Hi,

Thank you for your interest in Porto Theme. The Optimal Server Requirements For Theme are:

• Server Type: Linux with cPanel ( Bluehost hosting Recommended ) • PHP version = 5.4 or greater • Apache = 2.2 or greater • MySQL = 5.5 or greater • PHP Memory Limit = 256mb • PHP max_execution_time = 600 seconds • mod_rewrite Apache module = Enabled

If you are installing through WordPress Theme section, make sure your PHP Upload File Size limit is 40MB, since the theme .zip file is around 40MB

Please make sure all above settings are correct on your server. You can contact your web hosting company.

Thank you for your co-operation.

Hi,

We have not tested this paid plugin yet with our theme and its not possible to guarantee 3rd party plugins for us. We think that if plugin is coded perfectly it should work with any WooCommerce theme. You can also confirm from the plugin author and take there help to resolve this issue. This is the best info we can provide at this stage.

Thank you for your co-operation.

Thanks for your reply, but which demo would it be please? This was my question. I can’t see the “one page” demo on this page. Thanks.

This is home version 12.

For further technical support, please contact us through our support forum, we will reply as soon as we can.

Thanks

Hi

Hope you are doing well. Just saw that you left 4 star review for our Porto theme. Is it possible for you to change it to 5? It would encourage our work a lot. If you get any issue with Porto, please do not hesitate to contact us.

Regards, Alex

Hi,

Thanks for contacting us. I have submitted your idea as a feature-request to our team so that they can consider for future updates if possible.

Have a great day! Thank you

Hi,

Yes,the theme can be used only across the development environments with 1 license without any problems but when you public both the sites then you have to purchase another license.

Thanks

Hi,

Just Go to Theme Options >> Woo commerce >> Single Product, you will find “Global Product Custom Tab Title” field just remove the text from the field and tab will hid automatically. Thanks

Hi,

Thanks

Hi,

I think that your theme version is old and did not support WP 4.5. Please update your theme version to latest porto theme version 2.8.3 and please update all the plugins as well including VC.

I hope after the update of the theme version and all the plugins, your all issues will solve auto,

Thanks

Hi,

Yes, it’s possible.

You can change it from your page options. Please edit your page >> View Options >> Please set the banner position to “Below Header” same as we did here: http://newsmartwave.net/wordpress/porto/demo21/ http://newsmartwave.net/wordpress/porto/demo6/

Thanks and have a nice day