4080 comments found.
Hey i want to purchase this theme, but first i need to now one thing. I have al my youtube videos embed in my wordpress post editor, but is see here http://themeforest.net/item/true-mag-wordpress-theme-for-video-and-magazine/screenshots/6755267?index=17 That you have to put a link of the video to ’’post movie settings’’ So do i have to chance al my posts ?
Thanks for contacting us. Yes, indeed. You have to input Video URL in a separated field
Best regards
CactusThemes
So when i buy this theme, i have to chance 4500 posts ? here is 1 example of my posts http://www.moroccanhiphop.com/2016/05/27/belly-feat-travis-scott-money-go/
That’s a lot. In fact, you can write a script to convert those posts into True Mag-compatible. Please contact us at hi@cactusthemes.com to see if we can do it for you
Best regards
CactusThemes
Help Me!!! I don’i install plugin JW Player for WordPress and TrueMAG – Movie.
I received the notice: “object(WP_Error)#382 (2) { [“errors”]=> array(1) { [“plugins_api_failed”]=> array(1) { [0]=> string(219) “An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.” } } [“error_data”]=> array(1) { [“plugins_api_failed”]=> string(2) “N;” } } Something went wrong with the plugin API.”
Best regards David Nguyen
The plugin also similar errors: TrueMAG – Shortcodes, TrueMAG Rating, Truemag – Member, WTI Like Post
Hi
JW Player 6 is not available on WordPress.org anymore. Please use JW Player 7.
In addition, other plugins can be installed via uploading. The installation files can be found in the download package
Best regards
CactusThemes
I tried to make a support ticket and it said my support has expired.
I do not agree with the support policy of envato.The people that bought the themes and plugin here should have been grandfather for lifetime support. but that’s another topic you have no control. Now my problem.
I had a ticket exactly a year ago Ticket# = 3066 on my problem
You fixed a problem of the video starting for 2 seconds then restarting. You fixed it by giving me a code change that I had in the child theme now that the code has changed in header-single-player.php I merged the changed code. and left in your modified code.
Now it plays for 1 second and stops and a play icon appears.
Please Help
Mitch
Hi Hamradiodude,
Thanks for contacting us
It seems to be a long time since you mentioned this issue. Please see our release logs http://truemag.cactusthemes.com/release_log.html and update your theme and plugins to the latest version, then check again.
In addition, here is old code we gave you. http://www.mediafire.com/download/pp92deqa491sy5o/header-single-player.rar
Best regards,
CactusThemes
can you merge it with the new code to make sure I merged it correct. And you are saying by giving me the code again it will work with the new code in this file?
Please send me an updated file with the code from the current package updated..the old file you sent me is what I have
Hi
I’m sorry, that’s all we can help. It’s difficult for us to follow the changes from one customer. Kindly extend your support so we can help
Best regards
CactusThemes
That is so unfair.Time to start a Don’t buy from themeforest campaign
Love the Theme!
I use the video listing template. Is there a way to show listing layout different on desktop and mobile? on desktop I would like Big Grid (2 columns) on mobile (1 Column)
THNX!
Hi Justinvdv,
Normally, our theme will be automatically responsive on mobile device to display. There is not any option to select layout for different screen. So, you have modify code to change it.
Best regards,
CactusThemes
can you please tell me where to find this code in your theme “http://w.sharethis.com/button/buttons.js it break my https security, best regard and thank in advance.
done!
but now all icons have disappeared from the website, how do I restore this again, thanks
Please provide site URL + admin account to http://ticket.cactusthemes.com so we can check
Best regards
CactusThemes
Hi! my “trending video” widget is not showing anything when I set it to show the most viewed in this month or in this year. When I developed the site I imported all my videos from youtube (all metadata and views), and in my frontpage I can see that number (it’s not zero). But for any reason I only see posts (most viewed ever: pointless for me) when I do not set any date range. What could be happening?
Hi Marianogi ,
Thanks for contacting us.
We have checked Trending Video widget on our demo website, it works normally.
Please create a ticket to our support system at http://ticket.cactusthemes.com/ and do not forget to give us your website’s URL and admin account. Our supporters will check directly on your website.
Best regards,
CactusThemes
When clicking on video author link it just refreshes home page.. any idea how to fix this?
Hi Webtech1 ,
Thanks for contacting us.
Please make sure that you have selected Show Author Link: Show on Theme Options > Single Video/Post. When clicking author link, we get this link: http://truemag.cactusthemes.com/author/hadn/
Please check again on your website and create a ticket our support system at http://ticket.cactusthemes.com/ if you can still not fix this issue.
Best regards,
CactusThemes
A new version of Slider Revolution is available. Please update theme. Also getting a message: Activate Slider Revolution for Premium Benefits. You can Enter an existing licence key or Purchase a licence key.
Hi
We will update the package soon. In addition, the message can be ignored as we provide installation file together with theme
I updated and it still says 5.1 I checked the files and it says 5.2. I deleted then reinstalled plugin
Hi
Revolution Slider 5.2.5.2 is already in the package. Could you please check again?
Best regards
CactusThemes
I did I replaced it twice still says 5.1
Just did it again deleted the plugin after deactivating it and cleared cache. reinstalled the plugin and then activated says 5.1 Looked into the index.php says Version: 5.1
That’s strange. This is the latest package I’ve just downloaded again: http://imgur.com/0YAhu2c
look inside the file index.php and it will say the same I’m saying and what shows on the plugins link, 5.1
Hi
Indeed, inside revslider.php, it is marked 5.1. However, if you look a little bit below that line, you will see$revSliderVersion = "5.2.5.2";
I guess that’s how Rev Slider plugin works.
Best regards
CactusThemes
then why does it say 5.1 on the plugin page
inside the plugin its the updated version but its saying its 5.1 on the plugin page and saying it need to be updated inside the plugin it says its up to date but the update button shows. I deleted and reinstalled the plugin several times and same results. I even downloaded the package again and reinstalled after deleting the plugin.
Hi
That’s the only installation file we got from Revolution Slider author. Maybe we have to wait for them to update to fix this misunderstanding.
Best regards
CactusThemes
ok
Video thumbnails not generate after I upload my own video and published it
I installed Video Thumbnails Plugin
How can i fix it
Hi
Self-hosted video does not generate thumbnail automatically. That feature only works with YouTube or Vimeo videos
Best regards
CactusThemes
Is it possible to do it with another plugin ?
thank you
I’m afraid not.
Has there been any update with the Multi Link feature to be able to add a video code? THanks.
Sorry, it’s not available yet
Hello,i just wondering how to get buddypress profile page when clicked profile photo which is on author’s page.For example how to add bp profile page link in that photo http://www.gozlug.com/arsivler/author/ahmetcaliskan
Hi Gozlug,
Sorry, this requirement requests a lot of code modification, so you have to modify code to get that.
Best regards,
CactusThemes
Hi, when I install the TruMag content box shortcodes, there is an error that sates there is something wrong with the plugin API. How can I get these to work?
Could you please submit ticket to http://ticket.cactusthemes.com and provide site URL + admin account so we can check?
Best regards
CactusThemes
The main screen and use the CLASSY SLIDER. I want to change the cursor to the top right under ^ Is any source file?
Hi Oseattle,
You have to customize code to change the default design.
In addition, you can try this CSS Code segment at Theme Options > Custom CSS to change the cursor position
#control-stage-carousel .control-down { margin-top: -443px; margin-left: 200px;}
#control-stage-carousel .control-up, #control-stage-carousel .control-down {width: 180px; }
#control-stage-carousel .caroufredsel_wrapper{height: 403px !important;}
Hopefully, this can help.
Please contact us at our support system http://ticket.cactusthemes.com/ so we can help you better
Best regards,
CactusThemes
We’re dealing with an ongoing issue on the video channel pages. When the user clicks on “Load More Videos” it reloads the same content and does not display previous videos. It sounds like a lot of people have run into this, but I don’t see a fix listed.
Hi
Did you update theme and plugin (especially Visual Composer) to the latest versions? They have been updated to support WordPress 4.5
If you still have this problem, please submit ticket to http://ticket.cactusthemes.com so we can check
Best regards
CactusThemes
When installing the new update my category pages dont work properly anymore. instead of showing all posts it only shows 1 post and changing grid view also dont work anymore. The old version worked perfectly.
Secondly when you post a comment in a channel, then comment is shown twice. after a refresh of the page it is fine, but still..
Hi
Could you please send us URL + admin account to http://ticket.cactusthemes.com? Do you update Visual Composer 4.11.2.1?
hi, thanks for the reply. i will create a ticket once im back at the office
hello.Whether this theme is AMP?
i mean,Accelerated Mobile Pages?
Hi
Not yet. We acknowledge AMP, but it is still in experiment so we will not integrate it right away. But we will keep an eye on it!
Best regards
CactusThemes
I’m looking to purchase this theme. However, my primary use would be for audio. I do have some wordpress/ dev chops and can change things around but I was wondering is the theme set up in a way that I can utilize most of the functionality but swap out the video sources to external audio sources.
Hi
We support Sound Cloud. In addition, if you have Audio Embed code, then it will work in True Mag.
Best regards
CactusThemes
Hello, thank you for the Theme! Video Ads does not work, activating only can see the black screen (?) What about the “WooCommerce” does not describe something about your installation, can you help please? Thank you in advance!
Hi
Please submit ticket to http://ticket.cactusthemes.com so we can check.
Regarding WooCommerce, you can just follow the instruction here: http://code.tutsplus.com/tutorials/getting-started-with-woocommerce-initial-setup--wp-29011
Best regards
CactusThemes
Does this theme have the option of uploading video directly to vimeo?
No, True Mag does not have such option
Best regards
CactusThemes
Thank you. Does the theme work with Ninja forms?
The User Submit Form only works with Contact Form 7 and Gravity Form.
Best regards
CactusThemes
Does this theme have an option for a leaderboard size ad? (728×90px) Ideally this would go either to the right of the logo or below the main navigation, thanks very much!
Yes, we have! Please check: http://truemag.cactusthemes.com/document/#other_settings_ads
