21577 comments found.
Hi , after i upgrade to 7.3 from 7.2 i loose content in mobile view but everything works fine on tablet and desktop (even if i resize my browser to mobile view works fine).
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Curious if there is anyway to activate Parallax on the mobile view for my clients The 7 Site? (we both luvvv #mobileparallax!)
Hi,
Check out parallax in Ultimate Addons (comes with the theme). If I’m not mistaking, there is an option to enable it on mobile devices.
Still the FINEST and MOST COMPLETE theme I’ve ever purchased. Though recently I’ve been using the dream-theme visual composer ‘button’ selection… In some cases I’m using much longer text than “Read More” ect. I’ve noticed that the button short-code css is not responsive. On iPhone/iPad the buttons obviously at this point run off the page being as long as they are.
Is this a bug or is it not possible to make button fields responsive?
Hi,
Thanks for feedback!
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hi, just realize why all tabs such as testimonial, team, photo album are gone after last update? where can I find it?
Hello,
You need to install the plugin called The7 Post Types via Plugins > The7 Plugins.
I’m trying to update the theme and it is repeatedly hanging up in the unpacking operation. I’m having no trouble installing and unpacking twenty fifteen and other themes under the same conditions. Can you suggest a solution? I would start a support ticket but my support is expired.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hello, I take a loot at the theme it is very good, but I have one question, upon purchasing this theme I will have the ability to apply the demo directly to my site without any changes which mean I will have the pictures and content and so on, or just the layout of the site and I need to fill it again, or both I can use the demo as it , or I can customize it as I want . Regards Hikal
Hello,
Please note that most images on our demos are copyrighted and excluded from demo content. Otherwise demo content is the same.
Hi,
I’m french. I have update to 3.7.1 and Module setting, Portfolio, Portraits are missing.
Help !
Hello,
You need to install the plugin called The7 Post Types via Plugins > The7 Plugins.
Merci, tout fonctionne
Glad to hear it 
You are welcome.
Hi there,
Is there any way i can bring the share button below the post and above the content ?
please help!
Hello,
I’m afraid customization requests are beyond the scope of support. Please contact guys at our Custom Shop for assistance: http://custom.dream-theme.com
I have a problem with visual composer 4.8.1
Hi,
It is extremely outdated.. What is your theme version? Thanks!
is The7.2 ver. 2.3
it’s not possible upgrade why not accept the secret API key
Hello,
You have to perform the update manually. Please download full theme package from ThemeForest, unzip it and find the newest version of The7 v.2 inside the “Old Theme” folder.
Hi There, I am not able to see VC elements of accordion and tabs After Updating it to latest version. Please let me know how to rectify it.
Thanks Ram Parvesh
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Very satisfied with the last 2 updates, especially the jquery royal slider removal from main js that was a good move for people using wordpress royal slider. Keep up the good work!
Hi,
Thanks for feedback! Really appreciate it!
is there a way to set the footer option default to HIDE on mobile layouts for all new posts?
Hello,
This can be done with a bit of custom CSS.
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
HI,
Would like to know if their is a issue with mobile view. My site on mobile view everything disappears but reappears on tablet and desktop
Hello,
Where is your buyers badge?
Hello,
I’m going to buy the theme, but I want to make sure that. That theme is modifiable.
Is it possible to customize the Header which include the logo size, menu and slogan? Please take a look at the pictures in the link
https://drive.google.com/file/d/0B6kc_PL87V0HMFRVYzM4REI2OTQ/view?usp=sharing https://drive.google.com/file/d/0B6kc_PL87V0HZ1hMbEJCQzNCRWc/view?usp=sharingPlease reply.
Thanks, Richard email: chiendinh.vuit@gmail.com
Hello Richard,
I’m afraid such header layout is not achievable without writing a custom CSS. Problem is in the slogan positioning.
Curious if your team may consider creating a lawyer demo site.
Hi,
Working on it.
That should be a useful and popular demo. Thanks
Hope so. We’re planning to release it next week.
How can I update the theme? My version is 3.6.1 now. THX. I cannot look for the API code.
Hi,
Here you go: http://support.dream-theme.com/knowledgebase/theme-auto-update-2/
If you experience issues generating the API code – please contact Envato support for assistance. Thanks!
A nice enhancement would be to have the optional location next to logo for the microwidget. Like a tag line text for instance. You already have it in mobile. Thanks for the great product!
Hi,
Thanks for feedback!
There actually IS such area for some header layouts 
Would you be so kind as to identify the “some header layouts” that place microwidget next to the logo?
Sure: Classic and Split headers. Also there is a microwidget area in the Inline header on the right of the Menu.
Hi. 5 stars to your theme. But I’m really disappointed in your update politics. 1 update (up to 3) per week is a disaster! I’m administrating 5 websites with The7. Each update takes about 1 hour and has to be proved manually. Please stop your silly nonsense and release only stable versions with a half-life period longer than a few days. Otherwise I have to switch my and my customers sites to a different theme. 5 hours/week for updating is grossly inefficient.
Hello,
Thanks for feedback!
I usually send emails each time stable version is released. But this does not mean you have to update each time. Simply take a look at the changelog and if update holds something valuable for you – perform an update. If there’s nothing valuable in the update – you can safely skip it.
Thank you for your response!
Please consider: 7 updates in Dec15, 4 in Jan, 4 in Feb, 4 in Mar, 2 in Apr, 2 in May (till now) = 23 in 6 months! Every changelog has several rows “fixed” (but 1 or 2).
Fixing failures with share buttons, responsiveness, categories, browsers and most others are an essential must-do. Minimum 90% of your professional customers can’t skip updates. We can’t discuss this to the end. Please think about your update politics seriously. Less is more – also with reference to the increasing complexity of The7. All the installations, settings and administrations have to be done by real humans who are focused on layout, content and communications.
I’m a human, no humanoid.
Hi,
I feel your pain. We’re not extremely excited to overcomplicate our products and overload them with features as well. However this is what todays customer want. Therefore if we must, we want to do it as best we can. E.g. in v.3.7.0 we moved all post types into separate plugin and removed Royal Slider from the core. In the end, we want to make all the complications modular, so people can easily switch them on or off.
Regarding updates. We’re not living in isolated environment. E.g. Facebook just changed how its share button works on mobile devices. The result is button is broken in most major themes. We will have to release an update to fix it. Also consider that browsers update in a bad way from time to time and we have to release fixes for that.
And we’re not humanoids as well – therefore sometimes we have to fix bugs that are there by our fault
Hi. This is a pre-purchase question. I like your theme. My needs are not big. What I need is a theme that will give me a homepage with a Grid or Masonry, portfolio or gallery that I can have thumbnails that click to single images, gallery slideshows, and a video player that open in a lightbox overlay. Can I achieve this with this theme? Thank you.
I really just want everything, single images, galleries, and video to be viewable in lightbox overlays, without going to a separate page.
Hello,
Yes, it is possible.
Do you have any examples of single images, galleries, and video to be viewable in lightbox overlays that I can see? It’s great that you have so many demos and options, But I’m looking through a lot of themes, it’s a bit overwhelming.
Yes. Pick example you like on this page: http://the7.dream-demo.com/gallery/photos-videos-template/
Great Job on the Media Site;!
Hi,
Thanks!
