Hi,

Please provide us URL of your website. So we can check this for you. Thanks

Hi

Just saw that you left 1 star review for our Porto theme. Is there anyway we can help you? It would be great if you can consider to change the review.

Regards, SW-THEMES

Hi,

Can you please contact us through our support forum, So we can check and solve this issue for you.
Thanks

Hi,

Thanks for appreciation and interest in porto Theme. You you can use it.

Thanks

Hi Edwin,

Thanks for getting in touch. Yes absolutely you can add images in Mega Menu links.

Thank you

Awesome! Thanks for fast reply.

This is because you have assigned multiple categories to single product and those all are showing under it. Please assign only few categories to the product which related to it.

Thanks

Hi, Yes, I’m perfectly aware of that. But I have some items that will go to many different subcategories. I.e. I have iPhone data cable that fit each model and therefor goes to their “charger” subcategories. Is there a way to make the header only show the selected subcategory to be shown? Because this is really bad if not possible.

OK, Can you please contact us through our support forum. We will try to sort out this thing. Actually, this is the default functionality of Woocommerce but let try it first to solve it for you.

Thanks

Hi,

Thank you for your interest in Porto theme. Please contact us through Theme Forest contact form. Thanks

Hi,

Please use Forgot password option and enter your email that you are using to get instructions. If this do not work please contact us through our support forum, So we can check and solve all your issues on priority basis. We are here for your help so feel free to contact us
Thanks

Hi,

First of all thanks for purchasing Porto theme.

Sorry to say that at this time this WC Vendors plugin is not compatible with the porto theme.

Thanks

But you can try free version of the plugin. It can work but we have not tested it and cannot guarantee it.

Our another theme Mango is compatible with Multivendor feature like you want and has a demo as well for a marketplace kind of feature, you can check: http://themeforest.net/item/mango-responsive-woocommerce-theme/12522813

Multivendor Demo 21: http://smartwavethemes.net/mango/demo21

Thank you

Hi,

First of all thanks for purchasing the theme.

If you do not mind, can you please contact us here in ThemeForest with your theme purchased account.

Thanks

Please use this custom CSS code:

.porto-concept { color: #0088cc !important; font-family: fantasy !important; }

Thanks

hi, thanks but it’s still not working with the code

Please contact us through our support forum with your site URL and other information.

Thanks

Hi,

Please use the column gap in the row, than you have balance gap between you boxes, and your images and rows are already responsive please see your responsive issue here http://www.responsinator.com/?url=54.171.252.217%2F%3Fpage_id%3D19 It is already responsive just need to add gap between boxes.

If you not able to solve this issue then please contact us through our support forum.

Thanks

Hello,

Yes, we have solved some viruses issue in Porto 2.8.3 version that is why we have not changed the version just removed the viruses from the theme.

Thanks

“removed the viruses from the theme” How I can check my version on viruses? May I download archive with viruses?

No there is no need to download archive with viruses. There is only one file corrupted with virus. So no need to do that.

Thanks

Hi,

If you do not able to update the plugin please contact us through support forum.

Thanks

Hi,

You can paste your Google Analytics code in Theme Options >> General >> Custom java script Code and paste in JS Code before </head> section.

Thanks

Hi,

Actually this is space for breadcrumbs, your are not using it so it is showing extra space on the top of the page. Please use this custom CSS code to remove this white space. Please add this code to Theme Options >> Skin >>Custom CSS:

.no-breadcrumbs .main-content, body.woocommerce-page .main-content, body.woocommerce .main-content { padding-top: 0px !important; }

Thanks

Look to see how it looks: http://bit.ly/1Xxatku

Hello,

I am not able to access your given URL. Please go to theme options >> Skin >> Compile Default CSS >> Click the save change button first then please click the theme CSS button then in the last please click the Plugin CSS button. In this way, your Default CSS loaded with your saved/customized settings.

Thanks

Will you include it in a future update?

I can not say anything about this feature as we have a long list of adding other important features in the theme in next update.

I have submitted your idea as a feature-request to our team so that they can consider for future updates when ever possible.

Thank you

Okay, thanks for the reply!

Hi,

You can change the font from Theme Options >> Skin >> Menu >> Top Level Menu.

Thanks

Hi guys, this doesn’t really answer my question as I have experimented with all the settings in this area and nothing affects or alters the very top bar font, size or weight? I see you have an alternative font option in “typography”... can you send me the code I would input to have this reflect in the very top bar please.

My menu font is Orbitron and my main body font is Raleway. The very top bar font is displaying as raleway. I would prefer to have Orbitron in the very top bar too. Thanks.

Hi,

It seems server Permission issue. Basically, when you saved the theme options then it’s created the skin_1.css file inside the css folder, because of permission the theme is not able to create this file into your site. Please contact your server to change permission to 777. If still you are having this issue please contact us through our support forum, So we can check and solve all your issues on priority basis. We are here for your help so feel free to contact us
Thanks

Thanks

Hi,

Can you please contact us through support forum, we have to check your issue through WP admin and then we will able to tell your what is the problem. I think any plugin conflict with the theme.

Thanks

Hi,

Yes you can fully customize 404 page and assign the slug in themes options to show your 404 https://www.dropbox.com/s/y1jqmfxsis5q5ot/404.png?dl=0

Thanks