312 comments found.
Hi there, just quick questions, how to change the language of the reservation form? (contacts details, date, name etc..) and is possible to add a button link to the main home page slider? i see the possibility only to add text, but no a button like a “button event link”, thank you
We don’t provide support here, please use our forum to get help: http://www.jellythemes.com/support/
i cant recieve any email from reservation system ? i put my email work , what should i do???
I can recieve email from contact form but in reservation form Not !!! help
How can i change the subject ” email from web” for both forms, and sometime i didnt recieve some of email from forms !!!?
Hi webmaster_2016,
I’m not sure about the email miss, I think it’s the delay when the email delivery to your inbox.
Please use our forum to get help for technical issues. Our forum: http://www.jellythemes.com/support/.
Jelly Team
Loc
how can i fix this delay ?!
We don’t provide support here, please use our forum to get help: http://www.jellythemes.com/support/
hey Loc
I have two issues:
1) I want the slider to be responsive for smartphone 2) I want the slider timer to get slower
We don’t provide support here, please use our forum to get help: http://www.jellythemes.com/support/
I did that, but i forgot my login info with the purchase license, please advise
Hi,
Kindly send a message via email: support@jellythemes.com with:
+ Subject: Need help + username in themeforest.
+ Email and Username register in our forum.
+ Purchased code.
I will check this issue for you immediately and reset password for your account.
Jelly Team
Loc
When I use reservation form from “Composer” I can’t defined where my email should go and same as Contact form I need two differ email goes two differ location
EX : if someone need to reserve place the email goes two direction me as an admin and him.
The same as contact form,
Not That : I email to support@jell…
Hi webmaster_2016,
You can see the email option to input your email in: Theme Option -> Contact/Footer info. This is the email option for both contact form – reservation form and contact form.
Please check it again.
Jelly Team
Loc
I running wordpress Version 4.4.3 and contact form does not work i cant recieve any email how to fix it ????
Hi webmaster_2016,
Please use our forum to get help: http://www.jellythemes.com/support/
Jelly Team
Loc
is this theme support the latest version of wordpress “WordPress 4.5.2” and u put 4.5 ,,, its normal and safe to use 4.5.2 ????
Hi webmaster_2016,
Of course, uur theme work good with 4.5.2.
Jelly Team
Loc
Hi I have Demo template v1.3 the reservations form not work and i cant add my email to recive it why???
i need to put my email and customer email for approval plz im waiting ur feedback before i buy the theme ,, i feel there is a bug
Hi webmaster_2016,
The last version is 1.8 and 1.3 can’t work in 4.5.2. I’m sure every thing work good in latest version.
Jelly Team
Loc
hi! i need help please! my backend works, but my frontend is endless loading! i don’t know why…. i have tried to register and log in in your supportforum, but I did not get mails with the password!
thanks, sarah
Hi,
We are so sorry for the inconvenience. Kindly send a message via email: support@jellythemes.com with:
+ Subject: Need help + username in themeforest.
+ Email and Username register in our forum.
+ Purchased code.
I will check this issue for you immediately and active your account now.
Jelly Team
Loc
Hi!
I can put two price in one pizza? large and medium size, for example
Hi afp321,
Unfortunately, it’s impossible now. We will update it soon.
Jelly Team
Loc
Hi,
I am having trouble with the backend visual composer.
When trying to edit the slider, there is a heading for slider images, but nowhere underneath that I can choose image. There is no button showing that I can choose or upload images.
Also when configuring the “reading” under settings your instructions show to choose “Blog” from the dropdown box under “Posts Page”. I dont get this option to choose. I only have the option “Home” that drops down.
Can you help please?
Thx Scott
Hi foxtrotoscar,
I don’t sure what going on in your website. Unfortunately, we don’t provide support via email, please use our forum to get help.
Sorry for the inconvenience!
Our forum is: http://www.jellythemes.com/support/
Jelly Team
Loc
Hi, is the theme integrated with an event plugin;
Hi rgegeo,
Unfortunately, we don’t have plan to integrate it.
Jelly Team
Loc
Hi. I updated the theme and visual composer. but I can not edit my pages.I followed the video in the previous post
Hi il_pennuto,
Sorry for delay, I don’t see your comment. Maybe you had get help from our forum and your issues resolve?
Jelly Team
Loc
yes, thank you. I resolve the issue. Now, I have other problem with the contact form. do not get the mails sent by the form.
Hi il_pennuto,
I don’t sure what going on in your website. Unfortunately, we don’t provide support here, please use our forum to get help.
Sorry for the inconvenience!
Our forum is: http://www.jellythemes.com/support/
Jelly Team Loc
Hi Jelly Team,
I am having a problem with the visual composer aspect with the theme. I cannot edit a page I set up and need to change the information on the page ASAP.
Please help,
Thank you.
Hi h_stand,
Please download the latest version on themeforest and follow this video: https://youtu.be/jsd4K94FOi4 to update our theme in your website.
It will fixed your problem. If you have any more further questions, please use our forum to get help: http://www.jellythemes.com/support/
Jelly Team
Loc
Hi Jelly Team,
I am a little confused. I downloaded the new theme from Envato, switched my theme to the WP default and deleted the plugin. How do i access FTP? I have simply just tried to upload the new updated file but it says it already exists.
Please help, i need to update my website ASAP.
Thanks, -h_stand
Hi h_stand,
Maybe you can ask your hosting provider about ftp information, I can’t help you about ftp information because we can’t control ftp information from your hosting.
Jelly Team
Loc
I accessed my FTP and followed your instructions. The new download comes with a zipped file but it does not update anything. It installs the exact same theme 1.7 model. I have tried multiple times and nothing works.\
Please help,
-h_stand
The version number and all of the files have a date from 2015, the same as the original one I bought. Please help, i need to update my website ASAP but this update does not seem to be an update, just a copy of the original theme.
h_stand
Hi h_stand,
You can try download theme package again and go to: elixir/plugins/ get the visual composer from here then remove your visual composer plugin current in your site and install the new version to fixed your problem.
Jelly Team
Loc
Hello. Is there anyway to not have detail in menu and have the price front of the dish name? (aligned)
We don’t provide support here, please use our forum to get help: http://www.jellythemes.com/support/
Dont buy this theme! I bought it and now I have to buy Visual Composer to edit my web site. Standard version of visual composer doesn’t work, they push me into actualization, and I need to pay 44 dolars to edit my site.
Hi dgron,
Do you try update elixir theme to new version? There is an update for wordpress core and visual composer.
Please download latest version then follow this video: https://youtu.be/jsd4K94FOi4 and update our theme in your website.
I’m sure it will work good in your website. If you have any more further questions, please use our forum to get help: http://www.jellythemes.com/support/
Jelly Team
Loc
Hi, I already bought Visual Composer license for 44 dolars and now it works. I will update elixir latest version as well. Thank you
Hi dgron,
We had updated our theme with latest version of visual composer plugin latest version.
Please use our support first if you can’t figure out what going on in your website.
Jelly Team
Loc
I will notice that, thanks for your support and sorry for my critical post.
Hi dgron,
No problem, it’s work good for you now, it’s right? Pleasure for us if the theme work good and our customers happy.
Have a nice day!
Jelly Team
Loc
Hi, i can’t find the different themes anywhere, i just have ELEGANT, and cannot switch to other, can you help?
We don’t provide support here, please use our forum to get help: http://www.jellythemes.com/support/
please update visual composer to version 4.11.2 the bundled version is not compatible with wp4.5
Hi mamoeweb,
We will update it in next week. Sorry for the inconvenience!
Jelly Team
Loc
hi. i use the theme for my site and everything works ok. but the reservation form is not working on the mobile view. it will work on pc of laptop but not on my phone.
can you tell me how to fix this.
Kind regards
We don’t provide support here, please use our forum to get help: http://www.jellythemes.com/support/
have problem with your wordpress theme installastion. It shows me allways error after upload the zip file….. can you help me?
Hi DZ-Enterprises,
You can read some information at here to troubleshoot your matter.
Or please use our forum to get help: http://www.jellythemes.com/support/ if you have any further questions.
Jelly Team
Loc
Clicking the arrow (<!- BOTTOM ANIMATED ARROW ->) makes it jump to the wrong part. It’s not exact and cuts off the title text. Please provide code so it is exact.
Hi Darxtar,
Maybe you had misunderstand theme? Because you not purchase our theme.
Jelly Team
Loc
sorry, I meant to comment on Elixir HTML not wordpress. I will leave a comment there
Hello, today I installed this theme and everything went perfect. But I did not manage to find out how I could change the contact form that goes with the demo. You guys have any idea where I could do this?
Hi Brandlogic,
To change it will need change the hard code, please use our forum to get help: http://www.jellythemes.com/support/.
Jelly Team
Loc
