213 comments found.
Hi! (pre sale question) do you have any example of a quiz o some more elaborated course in yout demo ?
You can login here: http://demo.vegatheme.com/learn/my-account/
Then view this lesson: http://demo.vegatheme.com/learn/blog/quiz/oportere-efficiantur-usu-ad-11/
Hi OceanThemes Team;
Our team installed the Learn Template into a Wordpress Multisite CMS, the site is acimdigital.com; However, we cant use the login/register landing page. ¿Can you help us with this?¿How must be config it?. Thanks.
Cordially;
Daniel Duque Developer Team App Zone Web appzoneweb.com
Hello, please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/submit/ , Thank you
Would not recommend dealing with this author. The theme has not worked right from the start. After going back and forth in the ticket system with the author it was finally clear that nothing would be fixed and it is a waste of time.
Now I am working directly with WooThemes to try and find a solution to the issues, even though it is a theme issue.
Ended up giving the Author access to the site and they still couldn’t fix the php error issue that is still on the site to this day.
Tried getting a refund but ThemeForest still has yet to refund the money.
And to prove there is an issue just checkout this link: http://www.awesomescreenshot.com/image/1277241/5799375d5f1dcbec92ba4fdbb490eec1
Hello, please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/ ,Thank you
I have had a ticket open with you for 20 days. After 15 days of being told there isn’t an issue I have decided to make this public. As you can see in the image there is an issue. I really like the potential of this theme, but the lack of useful support and that the theme is broken really have made me unhappy.
Sorry for that, but you can submit a ticket on envato support system for getting a refund : https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund and http://themeforest.net/refund_requests/new , Thank you
So instead of supporting your product your solution is to just refund me the cost of the theme. What about all my time setting up the site with your theme, time dealing with support and now the time changing out the theme and having to redo hours of work.
How about instead you just fix your theme
Hello, please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/ ,Thank you
Hi, I want to remove speaker from my lesson page, please tell me the way how can i do this. Thanks
Hello, please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/ , Thank you
I buyed the theme from other account. Can I know how to customise the full page theme. ?
Hello, please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/ , Thank you
FYI – Have several tickets open. A lot of Sensei & WooCommerce experience and this theme does not declare support for either. Lots of issues to sort out but overall haven’t been too impressed with the integration. My opinion may change, but so far I am on the refund track.
Hello, please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/ , Thank you
Hi, have you tested woocomerce with this theme?
Hello, our theme is support woocommerce plugin, check on our demo site : http://demo.vegatheme.com/learn/ , thank you
Thanks, is there the option to have a cart showing in the header?
Yes, you need add code in file header.php, thank you
Thank you. How can I change the header and menu background colour? Under style, i do not see the options
Hello, please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/ , Thank you
THANKS DONE 
Hi, I want to examine the demo admin panel.
Hello, thank you for interest to our theme, but we can’t share admin panel for login now, we’ll create an other website for login in future, thank you
Hello,
I need support due to the incompatibility of Woocommerce plugin with the theme. It was found that the support of the theme versions 2.0x / 2.5x , but installing this plugin is informed an incompatibility message with the subject and it does not work . You can check the problem ?
Hello, Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/ , Thanks
Hi!
I have a project to create a Netflix themed site, with all the content available to the user by a single monthly payment. I have the Elite Membership Plugin, and I was wondering if your theme would work with something like this. I liked very much the way your theme presents the courses contents.
Thank you!
Sorry, we have not tried it yet. So we aren’t sure it works fine or not.
Thanks for interesting our theme.
But is there a way in your theme that I would be able to charge once for all the content?
Hello, our theme included all demo content and you can import demo content with just one click, thank you
Hi, the theme is outstanding and we love it.
I intend to develop a quiz/ test site with your theme where users can take tests ONLY.
My pre-sales question are
- 1. Can I run a full fledged quiz/test only site with your theme?
- 2. Will I be able to SELL quiz (and) quiz in BUNDLE?
- 3. Is the theme compatible with Quiz and survey master plug-in?
- 4. Should I buy a additional plugin for quiz or is there any inbuilt quiz feature with the theme?
Many thanks
Hi, this theme supports quiz/test in lesson, you son’t need use other plugin. Just it hasn’t styling but we will update soon.
Thanks for interesting our theme.
Thanks for the reply,
Well my question was,
1. Can I sell ONLY quiz WITHOUT courses?
Oh sorry, our theme doesn’t support that now.
Hello,
How do I get my Teacher Profile looking like the demo profiles? 1. I can’t get the teacher’s profile photo to show. 2. How do I create the html layout with the Degree’s in to columns
Thank you.
Hello, please submit a ticket on our support system for check and help: https://oceanthemes.ticksy.com/submit , Thank you
Hi,
Is it possible work a course only with mp4/ogg videos , non youtube ? Is it possible disabled the download of embed medias on a course?
Thank you.
Hi, you can use Video Embed Code mp4/ogg.
Example:
<video width="480" height="320" controls="controls">
<source src="http://vegatheme.com/videos/demo.mp4" type="video/mp4">
</video>
But can’t disable “Save Video As…” from the right-click.
Thanks for interesting our theme.
Thank you.
I tried to upload this theme in my wordpress site, but it is showint error – The package could not be installed. The theme is missing the style.css stylesheet.
Hello, please install learn.zip file and not install full package, read more our article : https://oceanthemes.ticksy.com/article/6348/ , Thanks
After being messed about for so long I have requested a full refund immeditely – your support is the worst that I have ever experienced in ten years online. This product is terrible,
Hello, please install learn.zip file and not install full package, read more our article : https://oceanthemes.ticksy.com/article/6348/ , Thanks
I just want to confirm that this theme includes the Sensei plugin with purchase?
If it does include Sensei, does it include any addons?
Do I have pay the renewal each year on the Sensei plugin?
Hello, thank you for interest to our theme, our theme is compatible with sensei plugin, but not include Sensei or any addons, you can download here : https://github.com/Automattic/sensei, Thank you
I have been having alot of trouble with other lms themes. I just want to find the right theme and get this over with. If I purchase your theme and it does not give me what I need can you guarantee me a refund?
Hello,
Please check all before buy, check on our demo site and all info on description of this item, we not provide refund, you need contact with Envato for that, thanks
1. So what LMS plugin does the theme use and do I have to purchase this plugin separately
2. What plugins do I have to buy separately
3. Just to be clear the account registration process and the check out process are both done on the same page which is this one: http://demo.vegatheme.com/learn/checkout/
4. Is the check out process by woocommerce?
5. If so can I skip view cart and go straight to check out?
6. Can I use stripe?
7. Does this theme have prerequisites class capabilities?
8. How many plugins does your theme use?
9. Is there a way to have a forum in which users can create topics with the account they created on your theme.
10. Does the demo images came with the theme package.
11. Does your theme use buddypress. (I do not want to use buddypress because it slows down a website)
Please answer all my questions fully. If all my questions are answered with enough information then I will leave you alone and possibly buy your theme. But if my questions are not answered completely I am going to keep asking until I understand everything. Since you do not provide refunds I have to understand everything completely before I buy.
1. You stated that your theme uses sensi but is it a plugin that come with the theme or do I have to get it separately somewhere else.
2. How does a theme not need any plugins? Are there any plugins that are shown in the demo that does not come with the theme that I have to get somewhere else separately?
3. On this screen http://demo.vegatheme.com/learn/checkout/ I see that users can create an account while they are purchasing the course all at the same time. Which is what I wanted. Is there a way to send users there registration information so they can remember or do they have to just write it down?
Also is there a way to add customers to my mailchimp account using the same exact fields they fill out in the checkout page. http://demo.vegatheme.com/learn/checkout/. So once they check out on that screen they will also be added to my mailchimp. Or as there a database on your theme where I can copy and paste there emails to mailchimp.
6. Stripe is like paypal. It is an online payment processor. https://stripe.com/ Can your theme or woocomerrce use stipe as a payment processor.
7. Prerequisites are courses a student has to take before they can take another course. So for example: in order for students to take math 102 they would have to take math 101. So does your theme have the same ability to require students to take one course in order to take another?
1. This theme was included sensei (download free on Github).
2, 3, 7. Sorry, we don’t support you these problem.
6. Woocommerce support Stripe, and you can install plugin to work.
I am sorry but your replies to my questions do not make sense. 1. Why are you telling me to download the sensei plugin if the sensei plugin is included in your theme? Does your theme include the sensei plugin or not?
2. Your reply for point 2 does not make sense. Please read the question and answer it. Here is the question again:
"Are there any plugins that are shown in the demo that does not come with the theme that I have to get somewhere else separately?"1. You can use sensei in our theme or download on Github to get latest version.
2. No, there aren’t any plugins.
1. I KNOW I CAN USE SENSI WITH YOUR THEME. I AM NOT ASKING THAT. i WANT TO KNOW DOES THE SENSI PLUGIN COME WITH THE THEME WHEN i PURCHASE IT. WRITE AN ANSWER THAT MAKES SENSE.
2. If the theme does not come with the sensi plugin. Then how does the theme actually make courses.
1. You should buy more Sensei after purchase our theme. It not come with theme.
2. You have to use sensei to make courses. It’s compulsory.
how to hide page subtitle and page description please mail at support@akcworld.com
Hello, please submit a ticket on our support system for check and help: https://oceanthemes.ticksy.com/ , Thank you
Hi
I have been trying to get support for the learn theme. I cannot publish widgets in the lesson sidebar can you please advise.
Thank you
Ed
Hello, please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/ , Thank you
Hi can i use sensei with this theme?
Hi, our theme is compatible with sensei and you can use sensei with our theme, thanks
