Hey,

I’m glad to hear you’re enjoying LENS! Please open a topic on our Community Forum so we can further investigate this.

Thanks, — Alin

Hey, that’s not possible, sorry.

— Alin

Hi,

I’m sorry to hear about the troubles you’re facing. Please open a private ticket on our HelpDesk in order to further investigate what’s happening on your side.

Thanks, — Alin

Hi, thanks for your kind words! You may know that some custom work is needed in order to get the mobile menu on desktop view.

Regards,
Alin

Hi, thanks for your answer, but how can i do the custom work?

Hi,

As you already know, we can’t offer custom work services for developing things outside what we currently provide. You need to hire a developer to help you with that.

Thanks,
Alin

Hey!

I’m sorry to hear that. Just to make sure, is this the plugin you have installed — Customify? If yes, please open a private ticket on our HelpDesk and give us some more details in order to investigate the problem.

Thanks,
Alin

Hi,

there might be some compatibility issues between our theme and the plugin you’re using. To be honest, I didn’t try this plugin on LENS, but you can try disabling dynamic page content loading using AJAX by going to Appearance > Customize > Theme Options > General.

Best Regards,
— Alin

Hi, thanks for choosing Lens!

On the home page, there is now 3 rows of images. How could I make it 4 instead?

The number of pictures per row, on archive pages, is depended by the screen width — on a bigger screen you will have 4 images while on a smaller one 3.

Thanks,
Alin

Hey and thanks for choosing LENS!

1. Can I make the pop-up pics larger? even just a little

You may know that galleries already open a popup with the images full-sized.

2. Anyway to make the FILTER box and text like 200% larger so it’s more noticeable?

You can try the following custom CSS:

@media only screen and (min-width: 900px) {
 .sticky-button .sticky-button__btn {
    width: 180px;
    height: 50px;
    font-size: 22px;
  }
}
@media only screen and (min-width: 900px) {
  .sticky-button-item {
    font-size: 22px;
  }
}

3. Can any pic/ link be linked to anything else, like the ones on the home page be linked to a masonry gallery? for instance.

Only to the gallery images – not to the portfolio archive grid. Check out an example on our demo and read more in this article — Managing Galleries.

If you have further questions, don’t hesitate to visit our Community Forums or open a private ticket on our HelpDesk.

Thanks,
— Alin

Thanks a lot for the info!

Anytime!

Hi,

I’m glad to hear that!

— Alin

Hi,

You can simply do it by using the following custom CSS snippet:

.rsBullets { 
display: none !important;
}

Thanks,
Alin

Hey!

I recommend taking a look at the following article, it might better help you — Can I change the “Portfolio/Galleries” slugs?

Thanks,
Alin

Hi, thanks for asking!

We’re offering WordPress only version for our themes.

— Alin

Hi! What do you mean by white version?

Hey, thanks for asking!

We created an awesome plugin which allows you to proof photos with your clients — PixProof. Read more about it in the following article — How to Proof Photos with your clients?

Thanks,
Alin

Hi, thanks for your interest in our theme!

.header:before, .header:after {
    content: none !important;
}

Regards,
Alin

Hi!

There shouldn’t be problems. I just replied to your ticket, we’ll continue to talk there.

Thanks,
Alin

Hi!

If you already bought this theme you will be able to auto-update for FREE !

Thanks,
— Alin

I cannot upgrade my theme since 2.2.0. All credentials in the settings are valid.

Hi,

I recommend following the next steps:

1. Download the latest version of the theme by going to your ThemeForest account > Downloads section, locate the theme, click on Download button and select the Installable WordPress file only option.
2. Now from your WordPress Dashboard navigate to Themes and activate another theme.
3. Delete the current version of the theme that you want to update.
4. Upload and Activate the newest version.

Note: the customizations, page, posts and all the other elements won’t be changed.

Let me know if you succeed!
— Alin

Hello!

We try to keep the comments section especially for pre-sales questions, and because your inquiry it’s a general-interest question, that I’m sure could be useful for other clients, I recommend you to open a public topic on Forum and we’ll keep up with more details there.

Thanks,
Alin

Hi,

There’s no built-in option to do that, sorry.

Alin