606 comments found.
Hi. The question in the video https://youtu.be/SW-eg0EdGvQ
Hi,
At first thanks for the interest. We do understand Russian language so you don’t need to translate. The thing is that new designs don’t support “JavaScript Turned Off” modes, but if your only problem is Preloader and Hidden content I can manage that with plain CSS. Preloader is completely based on javaScript so it could NOT be done via CSS, but I can help with hidden content when the Preloader is disabled. Hope this makes sense.
Cheers, Duke 
?? ???? ?????? ??????? )) ? ????????? ????? ???? ?????????? ??? ?????? ?????? ??????????? – ????? ??????? ? ??????? ????? ?????????????.
Probably that was Russian encoding… Copy/Paste your Russian text from google translator and it will take correct symbols.
Cheers
Thanks for the reply.
Hi, I need please a license to activate the “Ultimate Addons for Visual Composer” and the “Slider revolution”.
Best regards Virginia
Hi please read this
http://wp-royal.com/hyper-x/support/knowledge-base/plugins-license-keys/HyperX: Next time please post on support forums http://wp-royal.com/hyper-x/support/ (registration Required) or contact us directly via email contact.wproyalflush@gmail.com – We are always glad to help!
Cheers
Hey there,
thanks for the great theme. I’m having some trouble customizing my shop page. When I click ‘Shop’ from the menu I get this: http://nomorestoneheart.com/wp-content/uploads/2016/06/Screen-Shot-2016-06-06-at-1.59.52-PM-1.png
When I then click a category the product pages themselves look and function fine. I just can’t work out where or how to edit the shop landing page? Does it not work with different categories of products?
Hi,
At first thanks for the interest.
Please send me your website/username/password on contact.wproyalflush@gmail.com and I will do my best to help you with that.
Cheers, Duke
Hi. I was looking at Cufo, but needed Woo Commerce support. So, I found HyperX. 1) But will HyperX support SELF-HOSTED audio embeds (mp3 & ogg) the way Cufo does? (I don’t want to use SoundCloud). 2) And, does it provide a PORTFOLIO Post as Audio format – again, like Cufo?
Hi 
I make fast example for you of self hosted mp3/ogg here
http://wp-royal.com/test/wp1/?royal_portfolio=errEverything is supported in Hyperx
Sorry – this gives me only a 404 error page. I’d like the player controls to appear as a hover over an image… and to play the audio without opening a new window. It appears I may be able to do this with a VC plug-in, but if HyperX could do it, even better.
It gives you error because it was on our testing server and we changing it every hour, we deleted that link..
http://wp-royal.com/preview/ you can test yourself here and do what you like with theme…
I just ask to developer and its impossible to show up/play self hosted audio with litebeox, it has no support of this.. Cheers
I’m unable to use Visual Composer to edit my page. It just stays at the loading stage. If I open the debug tools in Safari, I get the following error: undefined is not an object (evaluating ‘vc.frame_window.vc_iframe.setSortable’) – setSortable — frontend-editor.min.js:4150. Any ideas how I can solve this? FYI, this came about because I couldn’t figure out how to set the font for one of the my headings using Customizer – I cloned an existing item, but the font is different even though the settings are the same… Thanks in advance for any help.
Hi
After latest wp update Visual composer and Ultimate addons need to be updated in order to work correctly with latest wp. How to update?
1. Deactivate and Delete both plugins.
2. Then download Theme from therefore and extract it somewhere on your desktop.
3. Then open Theme Folder > Plugins folder > and you will find > js_composer.zip (this is visual composer) and Ultimate_VC_Addons.zip plugins.
4. Install this plugins and all be good
You will not loose anything.
Next time please post on support forums http://wp-royal.com/hyper-x/support/forums or contact us directly via email contact.wproyalflush@gmail.com
Cheers
Hi there, thank so much for the prompt response – much appreciated! I’ll give it a go and let you know via email if I still have any issues. Cheers
Hello I am interested in your wordpress theme HYPER-X. I have not seen footer multi columns in your demo. Is it possible to do? Thanks in advance, Isabelle
Hi,
Thanks for the interest. It’s 100% possible to have multiple columns in footer widgets. You can test drive our theme for free before you purchase it. Feel free to contact us if you have more questions. Here is a free trial link: http://wp-royal.com/preview/
Cheers
Hi. Great theme ! Just one question though : I understand there’s no way to add more than one menu to the side bar. It is still possible to add custom menus as widgets but I can’t see where these widgets’s fonts and colors can be edited… Is it even possible or am I missing something ? Thanks !
Hi
Please post on support forums and we will provide screenshots as well and explain how to do that
Cheers
Done. Cheers !
You are welcome
Hi, I’ve seen this question before, but i’ll make it again anyway. Is it really impossible to put the Social Media icons in the Sidebar or in the top of the page? Thanks!
Hi
Yes its possible +it depend on layout, Please post on support forums and we will provide screenshots as well and explain how to do that , please let us know which demo are you using, Ares, Athena, Roch ..
Cheers
That’s a problem… I simply couldn’t find where to post something in the support page… I’m currently using the Hypnos theme… I’ve seen it’s possible in other themes, but I really enjoy this one… Here’s the page link: http://andrefcmiranda.com/
1. Register here http://wp-royal.com/hyper-x/support/wp-login.php?action=register
2. Then post here http://wp-royal.com/hyper-x/support/forums/forum/general/ after registration, scroll down and you will see how, its all easy, many people doing this, if you will still have problem let us know and we will help by email
Cheers
Hi
I just bought the hyper-X Theme (Hypnos Template) and have an issue with the portfolio posts.
I set the portfolio page as starting page and entered some portfolio posts.
When i now click on a portfolio post the 404 error pages is shown:
“Error 404. Page Not Found!
The page you were looking for appears to have been moved, deleted or does not exist.”
The same error occurs when i try to open a portfolio post out from the backend. Actually I can never open a portfolio post.
What can I do?
My second issue is the main menu. I entered a few submenu entries (subpages) but they won’t be shown in the menu.
Thanks for your help.
Best, Oli
Hi sounds like strange but dont worry we will find the issue. Please contac us thru email and provide site url/ username / password and include tour text in email as well. contact.wproyalflush@gmail.com send it here.
Hi, Many thanks for this amazing theme. Works great.
But i’ve missed something : i can’t find how to manage / set up the contact form. I’ve seen the customize section for the map and the contact page fields but how about the mailing address parameter (sent, object etc…)?
Many thanks
Hi
Please post on support forums and we will help faster and quicker
Cheers
if you have any issues with registration on support forums or similar this please let us know, i fond kb article about contact form you and you can check this as well
http://wp-royal.com/hyper-x/support/knowledge-base/contact-page-template/Cheers
when I try to start customizer.php, I get an HTTP ERROR 500. Is this some temporary issue?
Hi , yes its temporary issues, please read this kb article
If you unable to register on forums due to the activation email check spam folder of your mail it should be there, or contact us directly on email contact.wproyalflush@gmail.com
Cheers
When I try to install Google Fonts nothing happens.
Please sent your wordpress username/password site url i will login and check
Send it here contact.wproyalflush@gmail.com
Hi, I found that when I’m using multibyte language (Japanese), the excerpt isn’t working appropriately on blog posts (and perhaps portfolio as well). I tried to fix it by installing WP Multibyte Patch, but it didn’t work neither. Do you have any advise how I can fix the issue?
Hi please post on our support forums http://wp-royal.com/hyper-x/support/
Cheers
Please take in mind – if you need help/support post questions on support forum
http://wp-royal.com/hyper-x/support/forums/Thanks
i have Trouble Demo Content. it is not import
how can fix this porblem
Please contact us contact.wproyalflush@gmail.com and we will help you tomorrow. Please provide your site url/username and pass. Cheers!
Demo is not import please help me
Hi,
Looks like your server has low PHP Memory Limit. Please follow steps on this link from our KB: http://wp-royal.com/hyper-x/support/knowledge-base/fatal-error-allowed-memory-size/
Cheers, Duke
If it doesnot helps please contact us contact.wproyalflush@gmail.com and we will help. Please provide site url/username and pass. Cheers
Hi there,
Is there an easy way to change the order of my portfolio items after they have all been inserted?
+ By the way we have Kb about these. Check it out
http://wp-royal.com/hyper-x/support/knowledge-base/portfolio-posts-sorting/hi there, ive noticed there’s a “HYPER-X THEME. BY ROYAL-FLUSH 2015 ©” credit in the bottom of the page. can i delete it? after all i bought that template and ive changed it as hell. its the first credit ive saw in a premium template…
its a killer template by the way.. really awesome!
HI
Its very easy to edit/hide, navigate in Customizer > Socials & Copyright and all is here:
http://nimb.ws/o9O6iFPlease post on support forums next time
Please fill this quick form for us if you have extra 1 minutes – it will be very helpful for our team – https://goo.gl/eZsBSC
Hello there, first of all I would like to say that your WP portfolio is really amazing and highly customizable which is really great thanks for that! So 99% things which are needed are perfectly done, but there are 2 things which I would like to do little bit different. 1. Slider delay. I was unable to find answer for that. So Is any way how to change delay between single images in slideshow? WIth most probably i believe that it is possible to change it directly in any .js but I am not 100% sure in which one. So if you could help me with this one please that would be really amazing. 2. Gallery position. Everything is amazing, but if I use stacked gallery or slideshow post format, then images itself from this gallery format will appear over the post content. So is any way how to switch these imagaes below post content? Thank you´!
Hi,
Thanks for kind words. You are welcome to Ryal-Flush community.
1. You can manage that via Customizer, no js or hard coding is needed. Just navigate to Dashboard > Appearance > Customize > Gallery (section) > Slideshow General (tabs) > Effect Delay (option).
2. This issue has 2 different solutions.
First one is simpler, you can use a default Wordpress Gallery shortcode with 1 Columns and Link To: Media File options. That way you will be able to rearrange stacked (1 column gallery) and post content as you wish.
Second one – javaScript approach. You can go to Theme Customizer > Custom JS/GA (section) and add any kind of javaScript you want. If you are familiar with that I will give you a hint: use jQuery ”.remove()” function to remove post content and then use ”.append()” to paste removed content above the gallery.
I strongly recommend you to follow the first (simple) approach.
P.S. Next time please post on our support forums and also you will find bunch of useful information in our KnownledgeBase: http://wp-royal.com/hyper-x/support/
Regards, Duke
Thank you very much DUke amazing support!
Duke. hello once again. I know this can sounds weird, but I was unable to find Gallery section in Customize menu. I have tried to click on each section since body to Custom JS, but I am probably blind because I just can not see “Gallery”. Did you mean that gallery section is hidden somewere or it is general section in main menu of customizer? I can not really see it there. ://
Yes maybe Section is hidden and you need to enable it, its very simple
https://www.youtube.com/watch?v=4iD3CLQUc_4&index=1&list=PLjFiZESrp9551ptx4k22WPF9Kt0VRnTfZAaaah excellent!! DId not notice that gallery section is there. Now everything all is perfect. Once again thank you.
Hi there!
Two questions…
1) The footer is just dont showing on my page, what can I do? 2) Is it possible to have an instagram icon in sharing box? Thanks!
Hi,
1. Go to Theme Customzier > Top & Footer Widgets and enable widgets on desired pages.
2. Unfortunately it’s not possible. It’s a custom function and you may hire a developer for that.
Hope this helps.
Cheers, Duke
Yeah found it, thanks Duke… now I got another, third question.
Have a problem with a black bar around my logo on mobile devices
Please provide your website url
www.etiennemurillo.com
Hi,
Add this code snippet to Theme Customizer > Custom CSS section:
.mobile-logo {
background-color: transparent !important;
}
Hope this helps, Cheers
Yeah, I think it worked, thank you!!!
You are welcome
Hi
Next time please post on our support forums and also you will find bunch of useful information in our KnownledgeBase: http://wp-royal.com/hyper-x/support/
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