13529 comments found.
how to give offer(scholarship) for each course and how to create popup navigation for lessons?
Hi yasminatskillspire,
Can you tell me more about the offer? And the navigation buttons for lessons, they are already in the pop up. Please check it again.
course price $500 offer price is $400. need navigation for lessons preview popup, please see the screenshot. https://drive.google.com/file/d/0B94SpbXFdmgcYnpGZ2ZrV01CN28/view?usp=sharing
Hi yasminatskillspire,
About the offer, I am willing to create a child theme which includes that option. Please give me your WordPress admin access to candy@thimpress.com with subject “yasminatskillspire – Eduma Support”. I also check the issue with the lessons navigation too.
Regards,
Ken
how can i change lessons popup to accordion?
can u sent child theme files to this account email ID
Hi yasminatskillspire,
I can not view your email. Please sent a request to mine and we will discuss more about the child theme.
I have sent the child theme. Please check it again.
need navigation for lessons preview popup,this was not done. please see the screenshot. https://drive.google.com/file/d/0B94SpbXFdmgcYnpGZ2ZrV01CN28/view?usp=sharing
I have sent a request to access your admin site. Please check your email.
i am working local machine
Please consider using a live site so I can check that. If not, we need to use Team Viewer so I can access your computer. Please let me know.
when i click login or register link, its go to wp-login.php. how to redirect to account or register page
Hi yasminatskillspire,
You don’t install the demo data, right? Please follow those steps:
1. Create a new page. Go to menu Pages / Add new.
2. Switch to page builder mode, then add a row which include Thim Login Form widget.
3. Publish this page.
Please try and let me know.
Regards,
Ken
Suggestion : “Yoast is not supported for course and lesson page. I want to no index (block robots) for specific pages which has duplicate content and also some lessons with unique content”.
In SEO point of view this big drawback.. Kindly try to fix this.
Thanks for your report, our team will improve this in next update of the theme.
Hello Ken, How to enable reviews in thumbnail course? Well, I managed to turn reviews for all categories with only one rule in CSS (display: inline-block) but does not work in thim: couses widget (home) and related courses at the product page.
Check the picture: http://i.imgur.com/5d4Fq6D.png
Can you check it please?
I am sending you a new login to WordPress attached to thimpress.com/forums/post. If you need FTP, let me know.
I await your reply!
We will discuss more via email
.
Alright, i sent you an email. Please check. I await your reply!
Please wait 
awesome update guys 
Thank Emad!
Dear ken After i completely update theme ,i Notice that my web site has no “paid membership pro add-on for learnpress” function , so i wonder i need to pay more to get it or any recommendation please advise Best regard
Hi Vanz,
I have sent a request to your email, I will help you set it up.
I already sent email to candy@thimpress
, please wait.
Hi,
Theme is good but we losing patience waiting for respond. We will give you 1 star rating if we do not receive solution ASAP. Tried to be nice, patient and wait but that have no sense.
https://thimpress.com/forums/topic/event-selling-tickets/We waiting solution ASAP.
Thanks.
Hi pebas,
Sorry for the delay. I have just replied to your topic. Please check it again.
Regards,
Ken
No probs, I know you will provide solution. This WP theme is perfect and you know why we react like this.
Thanks a lot!
Thank you too 
Hi Ken i cant see the register or login button to continue edit the page i dont now what i did. Can you help me.
Sure Jonathan
, please send the admin access to candy@thimpress.com so I can check the issue.
Thanks Ken i send you the access, also i want to know if i need to install a widget for WHAT PEOPLE SAYS? or how this works?
Okay. I will show it to you too. Please wait.
I just send you the password for the theme. Let me know if you can access.
You hide the toolbar. Please go to menu Appearance / Customize / Header / Toolbar and turn it on. I did. Please check it again 
Hello,Please,I want to have less padding on the menú on height. http://yvonnelaborda.com/new123/ and I have a Slider for HomePage, but when I see in Movil Version, I lost some text objects from the slider, how can I fix that?
Hi yvonne-andres,
About the slider, we need to set up some responsive settings
.
About the menu height, right now you are using the big height logo so I will add some custom style to make it better.
Please email your WordPress admin access to candy@thimpress.com with subject “yvonne-andres – Eduma Support” so I can make an example and guide you more specifically.
Hi,did you receieved the mail?
I got that. Please wait.
Ok, I also need a carrousel slider, I changed by Slider Revolution, Slider Type, I select carrousel, I need to find where do I configure each one, please your help. Other question is that I change the background for Main Menu, but it seems that is not possible other color than white. Thanks in advance for your help.
I sent the guide to your email. Please check it.
Hi, I am having issues with Sticky Header and Sticky “Take This Course” Sections. The sticky header not working in Inner pages such as Courses page, Forums etc. And if it shows than without white background. “Take This Course” bar does not appear on single course page by default. but when CTRL+F5 pressed than it shows.
Please check http://stylothemes.com/academy/course/wordpress-theme-development-in-urdu/
Hi xitclub,
1. The sticky header is disabled in single course pages, it’s our theme’s design.
2. I check the sticky “Take This Course” section, it’s fine. Please check it again.
hi.. presale question
How can a instructor upload own courses? And if he is using videos, can he upload own files from computer and not by youtube?
I tried to login as a instructor, but can’t seem to find out how to post a new course.
Also, can I take a commision for each course, and not a fixed Price? And can I set the commision differently for each instructor? Lets say instructor A pays me 10% and instructor B pays 20% ?
best regards Henrik
Hi Henrik,
The instructor can update videos with WordPress add media button. Please go to menu LearnPress / Courses / Add New and click to upload media button, see http://prntscr.com/bb0h3f
About the commission feature, we are working on this one, it is almost done
.
Thanks for your concerns.
Regards,
Ken
Oki. Can the instructor upload a session like a conference, and not a lesson with quiz and so on?
When will the commission feature be ready?
or maybe more like a webinar etc.
Hi Henrik,
The team needs 3 more weeks for the commission feature. About the webinar / conference, you can use lesson content for that http://prntscr.com/bb4eva
oki.. is it possible to use Loco translate? I want to translate it into danish
Of course
. I can set up an example for you if you interest. I will make sure all your translation will be saved even you update the theme 
oki.. because i installed the loco plugin, but cant seem to get it to Work and translate the theme with it.. i am using child theme
Please send a request to candy@thimpress.com, I will send a guide video to you. 
done 
. Please wait.
I tried a few front end posting plugins with the theme and figured out that “Add Media” button doesn’t work.
I tried Frontend Posting Pro, Sabai Discuss and frontier post, in all the cases it did not work. As soon as I disable theme, “Add Media” starts working.
Hi rohitmanglik,
Can you give me your site info so I can check the issue, please email to candy@thimpress.com. Don’t forget to attach your purchase code for support verification.
Regards,
Ken
Hi rohitmanglik,
Can you give me your site info so I can check the issue, please email to candy@thimpress.com. Don’t forget to attach your purchase code for support verification.
Regards,
Ken
Sent 
I got that. Please wait.
Hi Ken, do we have any update on this?
Hi rohitmanglik,
It’s due to an other plugin issue, so I really need some more time to check that. Hope you will understand that.
Regards,
Ken
Hi Ken,
Sorry to ping again but I have very high business impact because of this error now. Is it possible to look into it in priority.
Hi rohitmanglik,
It’s quite complicated to check and fix the conflict. It’s belong to other plugin, I need to go inside that one, it takes long to debug 
Hi Ken,
How to go about it then? Can you please connect me with your programmer so I can debug with him?
Little debugging information: I checked it in fresh installation with just Eduma theme but I am getting error over there as well.
Hi Ken,
How to go about it then? Can you please connect me with your programmer so I can debug with him?
Little debugging information: I checked it in fresh installation with just Eduma theme but I am getting error over there as well.
Hi rohitmanglik,
It’s weekend and he’s off. So I will take care of this. I will spend my weekend and try to fix the conflict.
Hi Ken,
Thanks a lot for your support. I am really sorry for screwing up your weekend but my whole business is stuck because of this. Your effort is highly appreciated.
Thanks and sorry again.
It’s okay. It’s my mistake to let you wait a long long time.
Hi Ken, is above issue resolved? If yes, can you please send me a patch.
It is not complete yet. Can you give me some more time with this?
Ok, I will be waiting.
thanks
A gentle reminder Ken
We are still waiting for this.
Sorry to send remind again and again but it hampered EDD Front End submission for our website. Its impact on my business is very high. Can you please escalate.
I found that mega menu doesn’t work well in Mobile. For example if we open the demo link of website in mobile, “course” tab is not visible. Can you please guide.
Hi rohitmanglik,
It’s theme’s design
, we hide the mega menu in mobile device, we just keep menu items.
@Ken195 thanks for the prompt reply. Actually in my site, https://edudrona.com main menu items are through mega menu. Can you please suggest me with some workaround. If would be create if you can make a “show in device” as an optional parameter. Thanks a lot 
Hi rohitmanglik,
I need some more time to find out a solution for this case. My plan is trying to show all menu items (from Questions and Meet menus).
Sure, happy to see your prompt response 
Thanks for your patience. I will try to get back asap.
Hi Ken, thanks for your support. If possible, can you please help me with some tentative date so I can plan stuff accordingly.
Hi rohitmanglik,
I discussed with our developers about the mega menu issue. It’s quite complicated cause it’s related to some java script process (mobile menu dropdown). Please give us some more time with this.
Regards,
Ken
Do we have any ETA for this?
Hi rohitmanglik,
Because the mega menu can contain widgets, images,... not just only menu items so it’s really hard to implement. So best solution right now is making a customization for your site. Meaning I will create a child theme which adds some custom CSS and JS to show those menu items. Is that okay?
Hi Ken,
Thanks for the support! I am planning to buy UberMenu for this.
Can you please help me in configuring the looks so that it will match with Eduma theme?
Yes Rohit,
I can try
. Please email to candy@thimpress.com with subject “rohitmanglik – Eduma Support” so I can take a look at the menu first.
And really sorry for the delay, we have finished our summer vacation.
Regards,
Ken
After theme update I can’t able to set custom header image from post or page. It uses same image for all pages. Then there is no option to remove it.. Previously i don’t have header image for blogs and some pages.. Now this is not working
I am checking your site. Please wait.
I have sent a request to your email shan*@gmail.com, please check it again.
About the issue, it’s most likely due to a conflict with other plugins on your site.
Is there a workaround to improve internet explorer 9 compatibility? The course pop up windows don’t open in it and quite a lot of our users are still stuck using this technology
Sorry but the theme will no longer support old versions of Internet Explorer (from IE9). http://prntscr.com/bawo1p
Hello, please… where can I change the logout botton color text.. please? on the menu…
.thim-link-login .menu-right .thim-link-login a {
color: #fff !important
}
Save changes and don’t forget to clear your browser cache. Try and let me know.
Hello Ken i have a problem, i cant change the question types, ie from true/false to multichoice. i dont get the buttons.
and this isnt a problem but could it be done that when users click on take course and the course is free, then the page just reloads and you got a blue box telling you have been enrolled and then you just scroll down to the curriculum, instead of redirecting them to a checkout order page where they have to click a link to get back to the course page.
Thanks.
Hi Eloes,
I am going to access your system to check those issues. Please wait.
You’ve just release 2.3 with the add on for Paid Membership Pro add-on for LearnPress!!
1. Does this mean I could now charge recurring membership fees per month for courses with your theme?
2. Does this that I could integrate with the affiliate systems that work with Paid Membership Pro and have people promote teachers courses and earn a commission?
Thank you!! Barnaby
Hi Barnaby,
Thanks for your interested in the theme. Fortunately, it’s YES for both of your questions. Education WP is what you are looking for 
Feel free to let us know if you have any further questions.
Best Regards, Thony @ ThimPress
Hello, Please your help on how can I have in the HomePage the menú separate from the image and insert new Toolbars…, I have tried to insert a widget, but I have not be able to find the widget for main menu…I have tried to custom the header – main menú, but nothing, please your help.
Hi yvonne-andres, I don’t get your point, please tell me more about that. Some screenshots will be great.
Hi, on previous (2 version before) in your plugin was abilityto drag-n-drop answering, but now this type or question is unable. Can you send me old version with drag-n-drop quiz types, cause i bought only becouse of it, and now don’t have that version of plugin (. Pls would appresiate it!.
Hi erik789,
Can you give me your WordPress admin access so I can take a look at your system? You can email to candy@thimpress.com.
Regards,
Ken
sent, thanks.
I am checking. Please wait. Sorry for the delay due to different timezone.
Hi there, We just bought the theme and cannot import demo 2. The loading bar is extremely slow and just stops in the middle. Any solutions for that?
Screenshot: https://goo.gl/HYv9KN
Many thanks
Arno
Hi Arno,
It’s likely due to an issue with your network connection. Please give me your WordPress admin access to candy@thimpress.com with subject “arnocazino – Eduma Support” then I will help you to import that demo.
Regards,
Ken