512 comments found.
Hello, I’m having a hard time adding an image on the top of a Blog Category. In your demo you have an image on the Recipes. But i can’t seem to add it. Please help, thanks
Hello, please visit our support forum and create a new ticket, we will assist you asap.
Thank you
Hi. Have an issue whereby the theme fails to load the slider in Firefox. Fine in Chrome. Just loaded in your demo sites shown on Themeforest and they all seem to fail to load the slider? Can you check this please?
Hello,
Please, visit our support forum and create a new ticket, we will assist you asap.
Thank you
Hello, I contacted you guys via support but have not heard back from you! Please contact us back thank you!
Hello, we do not receive any ticket from “pixedia”.
I sent it last week! That doesn’t make any sense!
We have posted a reply since 29/6.
hello,
Are there any new update version be planned?
Best regards
Hello,
Yes, our update is scheduled for the first week of July.
Have a great day
Hello, I’m having issues with a drop down menu disappearing when I try and hover over it.. http://www.lloyd-chamber.com/ is the website, ‘The Chamber’ > ‘Programs & Services’, ‘Services’- when I try and hover over the last one (Services) the menu disappears. Any help would be greatly appreciated 
Thank you
Hello,
This is very strange!
Please, visit our Support Forum and create a new ticket. We will also need an admin access to your installation as well as an FTP access. Email us the credentials at plethorathemes@gmail.com mentioning your ticket id in the subject.
We will assist you asap
Thank you
I need to open a support ticket, but my code is correct but your web doesn’t verifique my code and i don’t check my code for consultation …
the problem is that the visual composer don’t let me edit anything. I can not make any change , no texts or photos or anything … help me .
Hello,
Most possible this is due a conflict between W.P 4.5.2 and V.C, as I can see you are working with Healthflex 1.3.1. Please, update to 1.4.3 version wich is our latest version and includes the fixed V.C version, and you will be fine. If your issue insists, email us your purchase code and we will take care of your login issue immediately.
Regards
Hello there, wen want to use the social icons as a top bar. Could you please support us? http://uykumerkezi.medyabug.com/
Hello, Please, visit our support forum and create a new ticket including as many info as you can, we will assist you asap. Thank you
Hello, thanks for your quick reply but i could not login into your support page. Username and Password didn’t match. Actualy, my username and password are correct.
Please, email us your purchase code at plethorathemes@gmail.com and we will take care of your issue.
I sent an email. Thx.
Hi, I already set the favicon (3 of those according to each pixels’ requirements) and wondering why the icon page still doesn’t appear.
Best,
Hello,
Please, take some time to visit our support forum and create a new ticket including as many info as you can, we will assist you asap.
Thank you
Nice!!
My questions is: You can be installed on wordpress 4.5.2? Thank you
Hello!
Yes, Healthflex is 100% functional with WP 4.5.2.
Let us know for any further questions you may have.
Hello .. I bought the theme and it is extraordinary both as graphic as reactivity. I only have a small problem, the blog page hides the articles and does not respond to the blog theme configuration, if I enter the blog categories okay. What can I tap in the configuration?
Hello, we cannot clearly understand what your problem is.
Please, create a new ticket including screen shots, your web site link and full description.
We will assist you asap
Thank you
Good evening .. The problem was that: in the Blog page did not display the articles. I settled with the deactivation and reactivation of the plugin included. Now everything is OK. Thank you
Thank you for your update!
Let us know for any further assistance.
Good morning,
We are interested in buying the wp theme healthflex. Please tell me if the blue boxes in the first page can be configured to be 5 instead of 4. I want to know especially if the mobile devices version will display ok with 5 boxes.
Thank you and hope to hear from you soon.
Best regards, Alina
Hello, thank you for your comment.
Yes, you can place five teaser boxes but not with the same dimensions. This is due to the 12 grid system that we are working on.
The responsive behavior will be as it should.
Have a great day
Hello,
I have installed this amazing theme, but if i install the demo content the health Coach give some display problems. All other will working good.
Hello,
Please, visit our support forum and create a new ticket including your website link or screenshots if you are working Locally.
We will assist you asap.
Thank you
the support ticket will not work with mu purchasing key i have send you an email but not an answer yet, can you check your mail?
Hello,
Please email us your purchase code and we will take care of your login issue asap.
Thank you
i have done that already and i heaven’t hear about you i have send it to youre gmail account whats on youre website
Hello, we have not received any email from you regarding your login issue and purchase code.
We have sent you an email; please reply including your purchase code.
Thank you
Hello, we need more details to investigate your issue.
Please, visit our Support Forum and create a new ticket including as many info as you can.
Thank you
Helo, just wondering if there are ways to edit the sentences below the footer part, the ‘Copyright ©2016 all rights reserved’ and the part ‘Designed by…’
Thanks,
Hello, go to Theme Options > Footer > Info Bar and you will find the Copyright Text Field and the Credits Text Field.
Thank you
Got it and done, thanks
i was installing the theme but its showing this error “Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 72 bytes) in /home/deuklinuxadmin/public_html/just-health.co.uk/wp-content/plugins/plethora-featureslib/features/module/wpless/wp-less/vendor/oyejorge/less.php/lib/Less/Tree/Ruleset.php on line 497”
ok i ahve fixed the issue. But now the demo content is not impoting…
Thank you
http://plethorathemes.com/support/
Hi, I just need to know how to change the “more” text of the teaser box and buttons. I need to translate it. Could you tell me in which file is it to translate and copy the file to my child theme? Thanks 
Firstly, you can edit the “more” text using the button text option on Teaser Box option panel. As far as translation is concerned, all shortcode text fields are translatable separately per language.
Thank you
Sorry, could you explain me how can I change the text? I just can’t find ‘more’ text to change it in the teaser box. And in the other hand, how can I translate these fields? Thanks a lot.
Ok, it will be much easier and efficient to continue our conversation in our support forum. Please create a new ticket and we will assist you asap.
Thank you
Hello Sir,
We love your theme and we have purchased. We use wpml and when we want to change the footer for another languages, such as English, the footer cannot be changed. Our website url: http://uykumerkezi.medyabug.com/?lang=en
So could you please help us for this issue? I’ve just tried to open a ticket but i’ve could not log into your (http://plethorathemes.com/support) support page. (I am a member for your suppor page)
Hello, check out this ticket, it’s exactly what you need. Have in mind that you should use the same username in our support forum as the one you are using on Theme Forest.
Thank you
Hello, thanks for your quick response. But i dont want to transform the footer for another language. I just wanna hide this section for foreign languages. It’s not working for the foreign languages. (I Iclicked the “hide” for footer section, but its not working.)
Hello, you should use some custom CSS to succeed it.
Please, visit our support forum and create a new ticket. If you faced any issues with your login, email us your purchase code at plethorathemes@gmail.com and we will take care of it.
Thank you
Hello! So I just installed your awesome theme onto an existing website and for some reason using the media panel slider isn’t working. When I go to the homepage the folded content boxes are underneath my navigation and the slider doesn’t show at all.. Any ideas on how to fix this would be wonderful!
Thank ya!
Hello stewartleigh
Please visit our support website and create a new ticket for your issue, as this helps us monitoring our correspondence more efficiently. Don’t forget to include a website URL, where we can review the issue you just described.
Waiting for your ticket…thank you very much!
Hello! I was wondering if there was a way to set how long a post excerpt should be, like how many characters/words and such. Right now when I show recent posts in a grid it’s too long for what I want. Thanks!
Hello stewartleigh,
Apparently you will find custom excerpt more convenient, as you can set exactly the content words ( or even have completely different content…something like an intro ). This WPBeginner article has all the answers for you: http://www.wpbeginner.com/glossary/excerpt/
Hello, Nice theme. does it fully support RTL?
Hello,
No, Healthflex isn’t fully compatible with RTL, soon will be.
Offcourse you can work with it and let us know about any assistance you may need.
Thank you
so, what i understood is RTL stylesheets aren’t ready yet, is that correct? and if they aren’t, and i have to change them myself, will i face a problem with any framework you used, like for instance a custom compiled bootstrap or anything else?
Hello, yes, RTL stylesheets aren’t ready yet. So, we cannot guarantee that you will not face any issues trying to implement RTL functionality. In fact, we do use a custom compiled Bootstrap stylesheet.
Thank you
