21577 comments found.
Hi, We are upgrading our server til PHP version 7. We would like to hear, which versions of The 7 theme is ready for PHP 7? Thanks
Hi!
The most recent version of the theme is ready for PHP 7 
OKay, so the last version isn’t? Is 7.1 ?, is 7.2 ?, is 7.3?
Hello,
Recen version of theme is The7 v.3 (v.3.8.0 to be precise). And it is fully compatible with PHP 7. If you experience issues with it, please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
But what if I have a website using The7 V2. Will it shut down if I upgrade PHP version 7?
Unfortunately we have no information regarding it.
Hello,
I activated VC only for pages, but I don’t see the classic WYSIWYG editor in e.g. posts or when I change from VC backend editor to classic editor somewhere.
There is just the small coded editor of VC or your theme, but not the classic WYSIWYG editor.
Kind regards,
Klaus
And I don’t see the classic WYSIWYG editor in textblock items… Just a small code-editor…
Hi!
Could you please address to http://support.dream-theme.com and submit a ticket. Thanks!
I have to update a section on my clients site, now noticed that the VC isn’t allowing me to make changes. Its not even opening up in frontend, on the back end all content is gone , if I click on classic mode i can see the content but in the builder its not showing. my fix was to try and reload VC with licence, error can not redeclare VC. how to solve this?
thx
Hi!
Sounds like you have old theme and VC versions. Could you please address to http://support.dream-theme.com and submit a ticket.
Hi my lightbox effect is broken in the7. I know there is a fix for this that you have released in the lastest version although when upgrading to the latest version of the7 my theme styling breaks. Is it possible to give me the lightbox fix alone? Thanks.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
I have updated both WP and your theme, and now the revolution slider isn’t working. I went into my ftp, deleted the plugin and attempted to reinstall. Now, i keep receiving “Plugin install failed” because destination folder already exists – I cannot follow the path to delete because it doesn’t exist. please help.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hi. Can you help me? Can you teach how to making slide banner at home “http://the7.dream-demo.com/home/business/6-business/”? I’m not found. Regards
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Wonderful theme Pre sale questions: Dos it come with child theme? Easy to import demos? Site must be in Portuguese, easy to do? Contact form 7? I’m sure I will think of another question but these ones will make my mind up (I’ve been screwed up by another theme on Envato and the project is really late now, customer waiting) Will you give super quick support?
Hi! Thank you for the compliment
>> Dos it come with child theme?—Yes.
>> Easy to import demos?—Yes, there is appropriate plugin for importing demos.
>> Site must be in Portuguese, easy to do?—you will need to translate it this way http://support.dream-theme.com/knowledgebase/how-translate-the-theme/
>> Contact form 7?—Yes.
>> Will you give super quick support? – It depends on tickets flow. At the moment, our guys are able to reply fast enough.
Thank you so much, I’m sold
Just a quick question before purchase, My customeren ters several competitions and would like to have video displayed (youtube) do the theme comes with video gallery? Or is it possible to create a page that displays several youtube videos? Thank you once again, Best regards
Hello,
Yes, The7 supports video from hosts like YouTube, Vimeo, etc.
How can I install a The-7 plugin (ie. revolution slider) when milti-site is enabled?
Hello!
Please submit a request via our online help-desk http://support.dream-theme.com. Thanks!
I solved this by upload the The7-plugin manually.
Thanks for letting know.
Just updated the theme and now benefits section is missing…...anyone else experience that issue??
Hello,
Plugins > The7 Plugins. Please install “The7 Post Types”.
Did that….now I’m getting this error:
Fatal error: Allowed memory size of 94371840 bytes exhausted (tried to allocate 1016395 bytes) in /home/joy_ride/joyrideus.com/wp-content/themes/dt-the7/inc/extensions/wp-less/lib/Plugin.class.php on line 110
Is it possible to have more pages in one page? so I have a Industrie as the Main page, and on that products as subsites showing, so that they can appear i multiple industries?
Hello,
Yes, sure. Please submit a request via our online help-desk http://support.dream-theme.com if you need an assistance with it. Thanks!
Hi,
I’ve got a question. I’m trying to construct exactly this Layout in Wordpress: http://the7.dream-demo.com/blog/blog-masonry/1-blog-masonry/
But i just can’t find the options in the page-settings to do this. I can generate a masonry-layout, but the “enable fancy date” option, as described on this page, is missing: http://guide.dream-theme.com/the7-2/user-guide/blog/displaying-blog/
The version of the theme should be up to date, this is the message i get, when i log in at the update-page at theme-options. The version is 4.4.5.
Do you have any ideas why some of the options are missing? It seems like i’ve got a different theme!
Thanks for the help and kind regards!
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Testimonials are being cut off and not showing the entire text: http://www.candacesmith.com/final16/coach/
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hello is it possible to have more Micro Widgets text! Currently there are 3 would be perfect to have twice thank you in advance
Hi,
Thank you for feedback – I will forward it to our dev team. I guess it would be nice to have unlimited instances of some microwidgets (like text).
hi, I installed plugin js.composer again and received following message:
Fatal error: Cannot redeclare vc_is_editor() (previously declared in /home/hosting_users/ktalking/www/wp-content/themes/dt-the7/wpbakery/js_composer/composer/lib/helpers.php:722) in /home/hosting_users/ktalking/www/wp-content/plugins/js_composer/include/helpers/helpers_factory.php on line 266
The back-end and front-end visual composer is not working in The 7 now. Would you help me fix this problem?
Thanks, John
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Howdy
Does this theme suppurt rtl like arabic?
Thankx
Hi,
Many people are using The7 for RTL sites. However you must know that there are some minor issues like arrows facing wrong directions in lists, etc.
Hi, i like to much the theme for one proyect, but I have a doubt, this theme is ready for multilanguage? Thaks.
Hello,
The7 is 100% translation ready. It is also compatible with WPML, making it multilingual ready.
Hi! Tag cloud widget. How to display all tags? Thanks
Hello,
Tag clod is standard WP widget. Theme is not altering it.
Hello. I didn’t update theme for a long time. So now I have 4.4.4 (I suppose it’s v.1). I tried to read instruction but updating go wrong and lines go out. So how to update it or it’s not possible? http://uploads.ru/RSsDg.png
Hi,
That solution will not work with WP 4.5.2. We’re trying to figure it out, but we’re not optimistic about it 
I’m afraid at this moment my best advice is to upgrade to v.3.
Ok, but how to update from my version to v.3? Is there guide? I suppose its not easy and not in regular way.
Hi,
In order to update you’ll need to:
1. Uninstall old version of theme and install the current version.
2. Install and activate all the plugins that you need via Plugins > The7 Plugins.
3. Fix required theme options and content.
I won’t lie, this is time consuming process, but it well worth it.
If you want to save some time, you can ask our guys from Custom Shop to assist with the migration process for a small fee: http://custom.dream-theme.com
Hi,
Any way to use custom fonts?
Thank you
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
i having this problem!! please help www.misite.net/wp-admin/includes/class-wp-list-table.php): failed to open stream: No such file or directory in /home/con3ctate/public_html/www.misite.net/wp-content/themes/dt-the7/inc/mods/tgmpa/class-tgm-plugin-activation.php on line 1970
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
That sucks …i ask for help 3 times and my support is gone now i have to pay almost the same amount of the theme to get support
> [..] i ask for help 3 times and my support is gone now i have to pay [..]
Who told you that? Thanks!
