Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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HI we use your theme (www.liquorworld.com.au) But at the moment we would like to update the theme. Last year a developer built this website for us but she no longer in contact with us. How do I update the theme? Is there a KEY or something that I can give you from the code so that you can send me update ZIP folder? Please advise?

Hi there, you need to get the login from the last developer, or purchase it again from your new account. I’m sorry about that, but that’s the only way to get access to the file.

Hello! I have been having a weird bug problem i guess. I cannot see the “share” “follow” button on my desktop but can see and access the same when i see the website through my phone. I am not sure since when the problem surfaced. But i guess, its after the wordpress update. Have forwarded the screens at support@uxthemes.com with title “bug issue..” from cartntoons@gmail.com. Hoping to find the solution for the same soon. Thanks a lot..

*-- Your Support time has expired. Please renew your support by clicking ‘Renew Support’ button on this page.

Hello, I installed Flatsome a few mins ago and things are going well. Only problem is I can’t see the page builder button. I checked theme options> global and it seems to be enabled. Any ideas?

Hi there. Please click the item support tab or email support@uxthemes.com to get help. That’s the correct way to get support. Include a link to your site if possible :)

After an update to 2.9.x and email templates have problems when sending to an email hosted on office365. They came as broken layout (part of it below): Test Site = = Thank you for your order = <= !-- End Header --> <= /tr>

when emailed to Gmail they are displayed properly

Any clue what is wrong?

Hi there, I’m sorry but that’s not a theme issue but a WordPress / WooCommerce configuration / hosting issue. Try search google for a possible solution or contact a web developer to investigate your site.

OK. What about the other question above?

Hi,

Sorry about our late reply to this!

Please click the item support tab or email support@uxthemes.com to get help. That’s the correct and quickest way to get support. Include a link to your site if possible :)

Cheers! ?UX Themes

Products ux-slider and quick view functionality. After upgrading to 2.9.x I’m not able to override lightbox pop-up with
function quick_view_override() {
global $myvar;
if($myvar == 'home') {
echo <<<EOT
<script>
jQuery(document).ready(function() {
    jQuery('.quick-view').off('click');    
});
</script>
EOT;
}
}

add_action( 'wp_footer', 'quick_view_override', 100 );

and have it linked to a product lanlding page, which was working previously. Any clue?

Anything on that?

Well, I have got an answer to dig through the code because “the author” doesn’t know where is it…

Hi there, you need to contact a web designer or a company like http://codeable.io to get help with custom development of the theme. Custom development is not included in the theme support package. Hope you understand :) Learn more here

Great theme! I am enjoying it so far. Very easy to work with.

I too had a problem with a double lightbox. (I am using a third party plugin for a photo gallery that also uses a lightbox.) I edited the theme.js file as another user suggested, which worked. You just have to comment out the Gallery Lightbox section. (The code is pasted below for others who may also be having an issue.)

If there is anyway that lightbox can easily be turned on and off in a future version, that would be much appreciated! Otherwise, five stars from me!

/* Gallery Lightbox */ /* COMMENT OUT TO FIX DOUBLE LIGHTBOX POPUP ON POST GALERRIES, WHEN USING MEDIA FOLDER PLUGIN $(".column-inner a[href$='.jpg'], .column-inner a[href$='.jpeg'], .gallery a[href$='.jpg'],.gallery a[href$='.jpeg'],.featured-item a[href$='.jpeg'],.featured-item a[href$='.gif'],.featured-item a[href$='.jpg'], .page-featured-item .slider a[href$='.jpg'], .page-featured-item a[href$='.jpg'],.page-featured-item .slider a[href$='.jpeg'], .page-featured-item a[href$='.jpeg'], .gallery a[href$='.png'], .gallery a[href$='.jpeg'], .gallery a[href$='.gif']").parent().magnificPopup({ delegate: 'a', type: 'image', tLoading: '<div class="ux-loading dark" />', removalDelay: 300, gallery: { enabled: true, navigateByImgClick: true, preload: [0,1] // Will preload 0 - before current, and 1 after the current image }, image: { tError: '<a href="%url%">The image #%curr%</a> could not be loaded.', verticalFit: false }, callbacks: { open: function () { var magnificPopup = $.magnificPopup.instance; // Slide to Close popup var slidePan = $('.mfp-wrap')[0]; var mc = new Hammer(slidePan); mc.on("panleft", function(ev) { if(ev.isFinal){ magnificPopup.prev(); } }); mc.on("panright", function(ev) { if(ev.isFinal){ magnificPopup.next(); } }); }, } }); FIX DOUBLE LIGHTBOX POPUP - END OF COMMENT OUT*/

Hi there, we’ll have an option to disable the lightbox in version 3.0 of the theme.

I think there might be bug in your theme when using the WooCommerce Layer Navigation Widget. If you choose Query-type: OR – it still adds the different options and search querys instead of only letting you choose one. Any way to fix this? Thanks

Seriously – this is just me telling you that your theme is not working properly (I also checken on other sites using your theme) – not any fancy customization request. Please tell me how to fix this problem.

Alright sorry for my unruly behaviour – it seems to be a bug in wordpress i guess. Thank you

I did offer you support even that I said that your support time has expired. That’s a automatic response of everyone asking for support after the support time has ended.

I asked you to check if it was a theme problem or not, but looks like you figured it out :) Cheers.

Hi, My post archive pages it is only showing the title of the posts, How could I show all content of the post before clicking on the title ?

Regards,

Hi, that problem is from a plugin I recently used , thanks anyway.

Thanks for letting us know :)

It is possible that the main grid (or main content) has 1200 pixels wide?

Please any news for the 3.0 theme what’s gonna be new? Very very curious!

Hi Michael!

You’ll get some news later this months, hang on! We are working really hard on it – and we can say that it will be our biggest update since ever. Get ready for awesome stuff! :D

Cheers, UX Themes

There is a problem with the images on the catalog page. The images are normally rectangular – but if you add a variable product where there is a price range from let’s say 5-10€ – the images gets scaled down to a square image. How do I can size all images the same no matter if it is a variable or normal product? The problem looks like this: http://s33.postimg.org/yt3bsx38v/Bildschirmfoto_2016_06_02_um_15_39_37.png

Alright – I worked it out – thanks.

Hi!

Glad you found the solution. If you need more help, click the link below to renew support! :) Cheers!

*-- Your Support time has expired. Please renew your support by clicking ‘Renew Support’ button on  this page.

Hi! Thanks for this great theme. Can you tell me if Visual Composer is compatible with the theme? Thks

Hi Guillaume!

The simple answer is yes, but it’s not recommended. We are launching a brand new ‘UX Builder’ with the new version 3.0 very soon!

For the future please click the item support tab or email support@uxthemes.com to get help. That’s the correct and quickest way to get support.

Cheers, UX Themes

hi ,
may you please add a feature next update for page builder , that we can disable it for posts and products(custom posts), to let us choose if we want to use with pages/posts .
regards

Hello! I use a plugin for installment payments. I need only display the price to the shares in the catalog page and on the product page. It’s possible? For ”.price {display: none important;}” hidden any price and the price in installments and is not the goal. I want to display only: 10×39.90 How to do this? Thank you!

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Is it possible to integrate a facebook page feed into the main body of a page?

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We are having an issue with putting a ux_slider into a custom tab on a product page. The ux_slider works great when we put it into the description but has issues when put into any other tab. The first image in the slider shows up but the navigation is gone. You can click-and-drag to change it to the next slide but the image does not change, only the content of the slide changes.

Would you please add an option in ux shop shortcodes in Page Builder to add a link in elements? For example, when we use ux_bestseller shop shortcode, click on a text like “see more” and we go to an specific URL like a category page.

*-- Your Support time has expired. Please renew your support by clicking ‘Renew Support’ button on  this page.

Hello, I want to purchase this Theme but before that i wanted to know whether this theme is compatible with WooCommerce Subscription and have German Translation.

— Thanks

Hi, just bought the template and when I want to choose the grid style 3 (new) I get Error 8888 localhost test i dont understand

You can change to transparent header in the page template options :)

Can you help me or no? some video or link for learn

Hi,

Sorry about our late reply to this!

Please click the item support tab or email support@uxthemes.com to get help. That’s the correct way to get support. Include a link to your site if possible :)

Cheers!? UX Themes

Can you please let me know what version of Foundation was used as your base. I am going to add a few additional pieces of the framework into my child theme and I want to make sure I’m using the correct version based on what you have already built. Thanks!

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