23226 comments found.
Hi, just got a notification form Woocommerce to update the new version 2.6. I just want to know is porto theme compatible with this version ?
WooCommerce 2.6 “Zipping Zebra” https://woocommerce.wordpress.com/Regards
Hi,
Yes, the porto 2.8.4 version is very much compatible with WC 2.6. You can download the latest version of the theme from ThemeForest.
Thanks
I have migrate website to another server, the same base in sql, the same files, all addressess from old server was changed to newone and…
1. I have no polish fonts , just ???? 2. logo is from porto and I have changed it to my own 3. Search and other settings in mainsite are back – I’ve disabled them in test server,
porto have some configuration file in different place?
Hi,
Can you please confirm that which tool you are using for migration of your site to another server? I suggest you, please use the duplicator plugin for migration fo your site, it was easy to do that with that plugin: https://wordpress.org/plugins/duplicator/Thanks
Hi there, my support went off, but it would be nice, if i could have the possibility to read the porto theme faqs and answers in your support forum. So i could check, if updates are sure at the moment or if i should wait a little bit longer! Kind regards Chris
Hi,
You can download the latest version of the theme from ThemeForest. In the latest version of Porto 2.8.4, we have updated all the plugins included. So please update your theme.
Thanks
I did, but I’m not sure, if I should update at this moment (see comment Metuza 20 hours ago)! I asked for reading the porto theme faqs and answers in your support forum!!! Kind Regards Chris
Sorry, first you have to please purchase support extension to get further support. We can’t help you out in this situation.
Thanks for cooperation.
Thanks for the great theme!
Still have 2 questions…
1. how can i translate the portfolio page? 2. how can i translate the ‘get in touch’ area above the footer?
Thanks for the support!
Hi,
Thanks for the appreciation and kind words.
1. Please translate the theme’s default language files. You can find theses files from wp-content/themes/porto/languages/en_GB.po file
2. You can change the ‘Get in touch’ text from Theme Options >> Footer >> Ribbon Text.
Thanks and have a nice day 
Hello, just updated theme on 2 of my sites. Users can no longer register or login to their account. Even myself can not login to my admin account. No errors or messages given.
Hi,
Can you please send us a ticket through our support system with WP admin and FTP login so we can enable debugging and see what’s going wrong.
http://smartwavethemes.net/support/
Thank you
Yeah, but no solution so far so i had to re-install version 282 in my main site which again works ok.
Ok, we are working on your ticket and when we found any solution we will inform you.
Thanks and appreciate your patience.
I know that in portfolio in archive-portfolio.php file on line 60 there is “Show all” string but its not affect on my page: http://visagemedia.home.pl/metaloplastyka/index.php/oferta/
Where I can change this “show all” string?
Hi..I am planning to purchase this theme before that i want to know something. I love the Layout Home Version 8 (Original Order) from Magento but that particular Home page is not there in Wordpress so can i expect that particular home layout in the future updates!
Hi,
Thank you for your interest in Porto theme. You can create same layout in the porto using VC elements easily. We have note down your idea for future updates when ever possible.
Have a great day! Thank you
VC elements means Visual Composer: Page Builder for WordPress plugin!
Yes.
Hi team, I’ve downloaded the latest Visual Composer version but can’t activate it, what should I do? Thanks
Hi,
Can you please contact us through our support forum, So we can check and solve this issue for you.
Thanks
hi, i would like to hide price for not connect costumers, can you help me ?
Hi,
Sorry to say that, it’s not possible to do that because we are using the default functionality of Woocommerce plugin. Yes, you can do it by using the extension of Woocommerce: https://docs.woothemes.com/document/catalog-visibility-options/ OR Read this below given article, it will help you a lot: https://wordpress.org/support/topic/hide-prices-for-not-logged-in-users-on-woocommerce-1Thanks
Pre-sale question: I’d like to add or replace the normal comments in the review tab for facebook comments plugin (without losing the five stars rate), how can I do that? Is this possible? http://newsmartwave.net/wordpress/porto/demo4/product/floral-cap-sleeve-romper-4/
Hi,
Thanks you for your interest in Porto theme. We have not tested this plugin yet with our theme and its not possible to guarantee 3rd party plugins for us.
Thank you for your co-operation.
how can i make 5 column in page ?
Hi
Could you please purchase support extension to get further support? Your 6 months of support period is now expired. Once you purchase support extension can you contact us through Ticket via Support System: http://smartwavethemes.net/support/ .
Thanks have a great day
Why you do not update plugin of this theme?
Hi,
We are working on the updates of the theme that will include all updated plugins and we will release it soon.
Can you please contact us through our support forum, So we can provide you links of the updated plugins.
Thanks
When do we get VC update ?
Hi,
You can download these from here: https://smartwave.freshdesk.com/solution/articles/12000007851-latest-visual-composer-and-ultimate-addons-for-visual-composer
After logging into our Support System above. Please let us know if you need further help.
Thank you
I cant log in and i tried to re set password but not going through either
Hi,
We have emailed you your new password. Pleas check. Thanks
Hello!
I want to suggest putting freight simulator on the product page. There is even a free plugin that can serve as a basis for you. https://wordpress.org/plugins/woocommerce-calculate-shipping-button/ Having the Template Porto support for this feature would be very interesting.What do you think? Do you like this suggestion?
abs Josimar
Thanks for the suggestion.
Also when I create a page NAME_1 and put on it portfolios shortcode, my portfolio have link /index.php/NAME_1. Now when I click on some item from portfolio I opening index.php/portofolio/some_item/ ... when I back to the grid – Im not on my NAME_1 page but on portoflio page….
I can disable pagination for portoflio shortcode on NAME_1 page… but I cannot disable pagination on portfolio page. I want to load all photos for make visible all categorys above and now when my client back to portfolio (suposed to back to NAME_1 page) dont see all photos and all categorys becaouse of that loading circle.
It’s on line 110 from archive-portfolio.php I think.
Hi,
Please contact us through our support forum, So we can check and solve all your issues on priority basis.
Thanks
I just want to disable ajax loading in portoflio and disable pagination, I want to load all portfolios at all.
Hi,
Can you please contact us through our support forum, So we can check and solve all your issues on priority basis. We are here for your help so feel free to contact us
Thanks
Tickets added.
We will respond to your tickets now and solve your issues from there. Thanks
Helo Team! Please tell me how I can repair fonts (polish language and polish specials characters) on porto?
Take a look here: http://ue3.pl/screenshot.jpg Letters: ? ? ? ? ? …
Oh and it’s working on Chrome, Firefox working like from link above.
Hi, Can you please tell if you are facing any issue? Please explain so we can check this for you. Thanks
Click in the screenshot. All POLISH special characters like ? and ? and others characters are thickness and not in correct font when I open the website in firefox.
Website is on:
http://visagemedia.home.pl/metaloplastykaHi,
Every browser have its own settings and every one loads fonts according to those.
Thanks
Hi
First of all thanks for great the Porto theme.
Could you help me what to check for showing related products ? It stopped to showing me in product detail.
Thanks
Hi,
Thanks for the appreciation.
Can you please tell us which theme version you are using or all your plugins are updated or not?
Thanks
Porto 2.7.4.1 all plugins are updated
I updated Porto to 2.8.3 and related products are back thank you for your time
Can you please leave 5 star feedback for our theme here, it will help us to provide updates and support in future:
http://themeforest.net/downloads
Have a nice weekend. Thank you
Hi there, Can this theme do the same parallax content like this demo >> http://newsmartwave.net/magento/porto/index.php/demo15_en
thanks
Hi,
First of all thanks for showing interest in the Porto theme.
Yes, we have the same parallax content in our theme, see here: http://newsmartwave.net/wordpress/porto/demo25/ http://newsmartwave.net/wordpress/porto/demo17/You can create this type of page easily in Porto theme.
Thanks
No, what I meant is exactly the same design and layout? Oh really, any xml to import or the step to guide me?
Another question: can I create the individual CATEGORIES like this >> http://newsmartwave.net/magento/porto/index.php/demo15_en/fashion/women.html
Stand alone title like WOMEN then women sub categories instead of CATEGORIES title then all title (men, women, sports, etc)
thanks
If you like the same layout and design then you just have to import Demo 25/17. Yes Porto have this feature.
Thanks
Thanks for your prompt reply, do you have any sample/demo for this feature as mentioned above like http://newsmartwave.net/magento/porto/index.php/demo15_en/fashion/women.html
Sorry, We do not have any demo with just this feature. Thanks
Before purchasing , Is there woo commerce available with this theme, or we have to purchase ….......?
Hi,
First of all thanks for showing interest in the Porto theme.
Yes, Porto is responsive WordPress Woocommerce theme and the Woocommerce is the free plugin and you can install with the porto theme, it is available in the theme.
Thanks
Hi,
First of thanks for contacting us.
Can you please contact us through our support forum. We will check your issue and solve it for you. We will try our best to solve this issue.
Thanks.
